# Page 7 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Patriot Software the right Direct Deposit Payroll solution for you? Explore 3640 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

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Patriot Software

4.8 (3640)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 7th, 2026

# Page 7 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 151-175 of 3640 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PG

Pam G.  
Executive Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New user likes the ease of Patriot Payroll"

December 9, 2025

4.0

I have only been using Patriot for a few months, but very impressed with the ease of using it and navigating around the site.

Pros

It is very easy to use. I can usually do our (small staff) payroll in a few minutes. I inherited this system when I started the job a few months ago. I wanted to track PTO, and it was easy to figure out.

Cons

It is easy to miss the final submit button. I once missed that early on and didn't realize I hadn't submitted the payroll until the next week.

Review Source

SG

Sharon G.  
Office Manager  
Financial Services  
Used the software for: Less than 6 months

### "Amazing Payroll System"

February 27, 2026

5.0

In today's day and age anytime you can call for help and understanding on a product and receive assistance each and every time without feeling you are bothering someone on the other end is RARE. Bonus for being able to understand everyone that assists you. Double bonus for never being transferred to someone else to answer your questions and being guided through your system. I've processed four payrolls with one of our companies and one with the other. Never have regretted my decision to us Patriot!

Pros

Ease of processing payroll and extremely polite, knowledgeable personnel that help EVERYTIME I call.

Cons

Nothing - I do not have one complaint - Every call is met with professionalism and utmost courtesy

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Future downsized considerably and I was looking for a full service payroll system that processed the tax filings.

Review Source

RM

Robert M.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Made My Life Easier"

February 25, 2025

5.0

Excellent customer service, fair pricing, easy to use, saves a lot of time & money.

Pros

Ease of use - it's fairly intuitive and there are plenty of features to help you mange your payroll function.

Cons

Trying to set up the text fields for our preprinted paychecks was a little challenging. Customer Support was able to walk me through it.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Reason for choosing Patriot Software

I had heard several good reviews about Patriot.

Review Source

JD

Julie D.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Patriot Payroll is easy to use."

April 25, 2025

5.0

Using Patriot Payroll works well for our small business - and at a reasonable fee.

Pros

Their customer service and help pages are awesome! Each payroll has been processed accurately and on time.

Cons

Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day. The 'remember me' type feature for logging in doesn't seem to work the same for everyone.

Review Source

BR

Bethany R.  
CEO  
Accounting  
Used the software for: 6-12 months

### "So fast and easy!"

December 17, 2024

5.0

Pros

I love how simple it is, and that it makes it easy to make sure my taxes are paid on time without hurting my business

Cons

I don't think I have any complaints about patriot payroll.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Gusto doesn't require a lot of the payroll tax forms that patriot does.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was not filing or paying the taxes automatically.

Review Source

SM

Sallie M.  
Accountant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Patriot payroll "

April 6, 2026

4.0

Overall, I would say it has been good. I had some issues with setup but the support through the chat option was helpful with not much waiting time

Pros

Good value for the money. Easy to use. Client support with the chat option is easy and timely. Payroll management is easy

Cons

Details of bank verification were not clear. The verification took longer than I expected and I could not start payroll as planned. Also, other services (QuickBooks, Gusto) have a 2-day turn-around with payroll while Patriot is 4.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Department of Labor Payroll tax returns were not accurate

Review Source

SD

Sara D.  
President  
Education Management  
Used the software for: 2+ years

### "Excellent service and value!"

February 19, 2025

5.0

Very positive! All my experiences with support and the app itself have been smooth and pleasant.

Pros

It’s so easy to use and the customer support is responsive and helpful!

Cons

Nothing! The pricing is affordable and reasonable too!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

My husband said patriot was better in all ways and cost less

Review Source

MH

Maureen H.  
Payroll Agent  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Better for small business"

May 14, 2025

5.0

The people I spoke to at Patriot when considering switching to their software and those I spoke to when I needed help were very personable and easy to understand.

Pros

Patriot Payroll is very easy to use and the support staff answers the phone and your questions promptly. Unlike the "big company" software, Patriot software eliminates the unnecessary random features that are allegedly included in the price but are never used by a small businesses.

Cons

So far, I am struggling finding anything.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Way too expensive for what I used of the software

Review Source

JV

Joan V.  
Owner - President  
Food & Beverages  
Used the software for: Less than 6 months

### "I am very happy with Patriot Software Payroll."

May 22, 2025

5.0

Overall I am happy with Patriot Payroll and will continue to use it as long as they continue to offer the great service at an affordable price.

Pros

It was easy to set up and easy to use and very affordable. I was able to set it all up quickly and start running payroll pretty fast.

Cons

So far I have nothing to say bad about it. I had to contact the customer service a few times and they were very helpful.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Software

They were way too expensive and had bad reviews.

Switched from

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

I guess once you end their services, you cannot get them back. I am glad we found Patriot Software!

Review Source

SB

Suraj B.  
Founder  
Management Consulting  
Used the software for: 6-12 months

### "Great service if you are going to stay committed"

August 26, 2025

4.0

Good service for startups and midsized companies. Not great for a one time use at the end of the year.

Pros

The ability to add an employee , no matter the age is what brought me to use the service for the first time. The support was what kept me from leaving.

Cons

When I did consider pausing the service, it was not possible. Small businesses need this during slow business times.

Reason for choosing Patriot Software

No age restriction for employees. This was not available on most other platforms I found.

Review Source

VH

Veronica H.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "CEO / Owner"

February 14, 2025

5.0

10/10. Unlike other platforms I have used in the past. I find this to be easy and stress free.

Pros

It is easy and there is always someone on call that can help.

Cons

Nothing, I am new to the software, and I find it to be user friendly.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Reason for choosing Patriot Software

Because of the cost and the friendly customer service

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost and not being able to contact someone when needing help.

Review Source

JD

Jay D.  
President  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "First timer. "

August 22, 2025

5.0

Very positive experience. Again this year was my first time running payroll and I found the software intuitive and very labor un-intensive.

Pros

Dead simple to use. This is my first time doing any kind of payroll and tutorials made setup a snap. Couldn’t be happier.

Cons

The last release solve my biggest issue- being able to set payroll dates for the upcoming year. I would like to run payroll for several months in advance and not get the nag screen.

Review Source

WB

Will B.  
Sr. Automation Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Easy Payroll"

February 10, 2025

5.0

Using Patriot Software Payroll has made doing payroll easier without excessive expense.

Pros

Easy to use, cost competitive, & great reporting.

Cons

No automated emailing of invoices for payroll only services

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing Patriot Software

Best pricing and support from what u could tell

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Pricing and support were both terrible and getting worse

Review Source

FM

Falynn M.  
OWNER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product better then the big brans"

January 8, 2025

5.0

I have been with the company for 5 years

Pros

The software is user-friendly and the customer service is really responsive. They are rolling out great new product a

Cons

I wish they had an app to manage payroll

Review Source

DF

Dan F.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful payroll service"

April 25, 2025

5.0

The service works well and seems to be reasonably priced. The website is laid out well and easy to find what I am looking for.

Pros

We have used the system for around 5 years and find it easy to understand and use. I also like that I can reach the support staff in a reasonable time and get quality answers to my questions.

Cons

Only complaint would be the cost. We have 1-3 employees and the monthly cost of $41 seems high. But I did compare with others, and it is about the going rate for this service.

Review Source

MS

Michelle S.  
Bookkeeper  
Restaurants  
Used the software for: 2+ years

### "Patriot is Affordable Convenience"

November 8, 2024

5.0

Extremely happy with the service they provide for the monthly fees. Nice to have a service that won't crush you in fees.

Pros

I like the user-friendliness of this product. You do not have to have much payroll experience to be able to use this product. If there is something you can not figure out, the customer service rep will help quickly and efficiently. It is definitely a good value for the amount they charge. I would recommend to anyone looking for a company that won't break the bank.

Cons

There are some functions that are not available with this software, which can be done with other companies. Sometimes that is agitating knowing something can be done if we were with another company. But I guess there will be some things missing at such an affordable monthly price point. You have to weigh your options. Also, since they service every state, sometimes I question their advice for my state - specifically. So, a little extra research may need to be done on your part. But like I said, it is still a great value.

Review Source

MW

Mike W.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Almost Perfect, but..."

April 19, 2025

4.0

Customer service is great and the software is also great, except for having to log in each week and approve direct deposit payroll.

Pros

Ease of use once viewing the videos and addressing some learning curves with customer service.

Cons

I signed up thinking that your top tier payroll service would auto debit regular same pay payroll by setting up the pay schedules. I learned that this feature is not yet available after switching to you guys, and I have to remember to physically log in and "approve payroll" 4-5 days in advance, so it reaches my employees bank on their pay date. This is the only negative I have experienced, but an IMPORTANT one. I can set it and forget it with my banks online direct deposit, and only log in to make changes when needed

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Price of Quick books Payroll constantly increasing

Review Source

SB

Sherquna B.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Best Payroll system so far!!"

March 4, 2026

5.0

Overall experience was great the staff walked me through the setup. so far10 out of 10. The staff is there of you need them.

Pros

Its very ease to use and so far i dont have no issues. Very affordable. no issues with the software and every thing works like a charm and staff is great.

Cons

nothing at the moment so far so good. the software is the best and its very easy to navigate. no issues here

Review Source

AT

Anne T.  
Bookkeeper - Office Supervisor  
Marketing and Advertising  
Used the software for: 1-2 years

### "User Friendly"

February 19, 2025

5.0

I used Patriot Payroll for one year and liked how easy it was to navigate the portal.

Pros

Easy to use - Reporting and the fact that I can add contractors and shareholder contribution

Cons

Don't know yet - I had some issues trying to find the right reports for what I was doing but it only took a few minutes to resolve.

Alternatives considered

[Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/)

Reason for choosing Patriot Software

better pricing and user friendly. More options

Review Source

TG

Tara G.  
Managing Member  
Medical Devices  
Used the software for: Less than 6 months

### "highly reccommend"

April 22, 2025

4.0

It was a pretty seamless process aside from the few times I needed to call customer service and they were very helpful and no long wait times on hold.

Pros

Customer service people were very helpful and knowledgeable. It is affordable for a small business.

Cons

some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a few times

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

I liked that Patriot is a smaller company than Paychex. Sales people were not pushy like Paychex. When I talked to the Paychex people one sales person said he couldn't help me because another coworker talked to a different sales person.

Review Source

DH

Don H.  
President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Payroll review"

March 11, 2025

5.0

Patriot has great support if you have an issue.

Pros

It is easy to use and works well for me since I am a small employer. This cost is a big factor for me.

Cons

I've had some issues early on in doing payroll for a fixed dollar amount, rather than hourly, until I found the button that opened up more options for payroll.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

The price of Quickbooks was becoming unmanageable and Patriot was reasonable.

Review Source

AB

Alyssa B.  
Business Manager  
Computer Software  
Used the software for: I used a free trial

### "Solid Product with Great Customer Service"

December 18, 2024

4.0

It took a fair amount of work to move everything over from our old system, but customer support was always very friendly and easy to get a hold of when I needed them.

Pros

I like that their customer service is so friendly and easy to get a hold of. Payroll is easy to run once everything is set up. Our state payroll taxes are complicated and Patriot seems to handle them particularly well.

Cons

The 4-day direct deposit lead time is a little difficult to get used to, especially after using a different program with 2-day direct deposit for 11 years. It can definitely have a bigger impact on our cash-flow. I do wish some of the payroll reports were in the same area as where you run payroll so that I don't have to jump back and forth to get all the information for 941 deposits.

Alternatives considered

[AccountEdge](https://www.capterra.com/p/222114/AccountEdge/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/)

Reason for choosing Patriot Software

Patriot was much more affordable and easier to run.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quickbooks costs have skyrocketed in recent years. As a small business we need an affordable solution.

Review Source

TC

Todd C.  
President  
Industrial Automation  
Used the software for: 1-2 years

### "Thank you Patriot Payroll"

April 25, 2025

5.0

My experience with Patriot Payroll has been great. I needed some assistance during the setup, and used the chat support function, which was great.

Pros

There are so many reasons I like Patriot Payroll. The price point compared to others is great for a small business. The tools to required to work with QB Pro Desktop is sufficient for my needs.

Cons

Not sure I have tried using all the resources potentially at my disposal, so I do not have dislikes at the monent.

Alternatives considered

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Patriot Software

The price and features fit exactly what I needed as a 1 employee small business.

Review Source

MPK

Mary Pat K.  
President  
Financial Services  
Used the software for: Less than 6 months

### "The Best Service Provider and Software In The Business!"

March 10, 2026

5.0

The software is user friendly and they're a phone call away if you have a question or wonder about a future event and how it may affect your reports. This is an excellent fit for SMB's. I I highly recommend Patriot Software.

Pros

When I've ran into roadblocks getting set up and called, the service reps have been so professional. They're patient, they find a way to relate to you and make you feel at ease. They'll stay on the line as long as you need them. They provide excellent service!

Cons

No being able to go back and edit information. If a situation has changed the previous information may now be irrelevant but you can't change it. Maybe down the road I'll better understand why.

Review Source

SL

Savannah L.  
Midwife  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable payroll with top-tier customer support"

March 31, 2026

5.0

The idea of payroll is daunting to me, but using Patriot makes me confident I can manage this myself!

Pros

Very affordable platform with a simple, minimalist interface that makes setup feel doable. Customer support was incredibly helpful and patient, walking me through questions.

Cons

This is my first experience with payroll, so I learning that lingo plus learning to navigate the site is ongoing, but I expect it will be easy once I find my way.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

It has the best value for services provided

Review Source

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