# Page 8 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Patriot Software the right Payroll solution for you? Explore 3950 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

---

Patriot Software

4.8 (3950)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 22nd, 2026

# Page 8 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 176-200 of 3950 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PG

Pam G.  
Executive Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New user likes the ease of Patriot Payroll"

December 9, 2025

4.0

I have only been using Patriot for a few months, but very impressed with the ease of using it and navigating around the site.

Pros

It is very easy to use. I can usually do our (small staff) payroll in a few minutes. I inherited this system when I started the job a few months ago. I wanted to track PTO, and it was easy to figure out.

Cons

It is easy to miss the final submit button. I once missed that early on and didn't realize I hadn't submitted the payroll until the next week.

Review Source

NC

Nicole C.  
Director  
Financial Services  
Used the software for: 2+ years

### "Fast, Efficient Payroll Processing"

January 24, 2025

5.0

Excellent experience, enjoy working with experienced payroll associates. Easy to use features such as adding payroll deductions and calculating retirement plan company matching calculations.

Pros

Easy set-up, great ongoing customer support for full service payroll services. Timely, courteous & knowledgeable team members. Always willing to assist with any questions, tax updates, etc.

Cons

Would like to see ad hoc report options for special projects within the company; this would also be helpful for company expense analysis & projections. However, when downloading current report options to Excel, data is still reasonably easy to access and use!

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

Cost was important for our small company and features with Patriot were sufficient for our needs.

Review Source

KC

Kristine C.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Best Move Ever! "

February 17, 2025

5.0

The times I have called on the phone have been very helpful and answered quickly.

Pros

The PRICE!! We were paying way more with Quicken. Also, I love that the time management goes directly to the payroll.

Cons

The only "con" which really isn't one is learning to find the reports I have been used to with Quicken. I have to say the Patriot reports are easier to read!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

The price! We really are struggling as a private school and this cost change will help us so much!

Review Source

CW

Candy W.  
Office Manager  
Utilities  
Used the software for: 6-12 months

### "Payroll made easy! "

December 17, 2024

5.0

Patriot payroll is easy to use, easy to update and all of that makes me a very happy camper.

Pros

Easy to set up and understand. I've added employees and subcontractors really easily!

Cons

Getting State approvals for third party.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Quick books is too expensive and a little intimidating.

Review Source

SB

Sherquna B.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Best Payroll system so far!!"

March 4, 2026

5.0

Overall experience was great the staff walked me through the setup. so far10 out of 10. The staff is there of you need them.

Pros

Its very ease to use and so far i dont have no issues. Very affordable. no issues with the software and every thing works like a charm and staff is great.

Cons

nothing at the moment so far so good. the software is the best and its very easy to navigate. no issues here

Review Source

MW

Maria W.  
mgr  
Medical Practice  
Used the software for: Less than 6 months

### "Fast and easy to use"

April 25, 2025

5.0

Great support staff. Very helpful setting up my account.

Pros

Easy to access and process. Support is readily available and very helpful .

Cons

Does not automatically track vacation and sick for me, I need to enter each payroll

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

cost - we should not have to to write a minimum of characters.

Review Source

CH

Chris H.  
Office Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Payroll software for the person who does not know how to run payroll"

January 15, 2025

4.0

I feel like it is worth the price. I appreciate the support. I like that my employees can follow an email link to set up their account for automatic deposit and to enter all of their information in themselves. I do get lost in all of the different links and don't know how to tell what to do next or where to find information. But the support team is always very helpful.

Pros

Once you get everything set up, running payroll is very quick and easy. Also, I am not an accountant, and not everything was intuitive to me, but when I have a question, the support team is always super helpful and very clear.

Cons

I am not an accountant, but I did not feel like the set up was very intuitive. I wasn't sure where I was in the process, or even when I was done. I got emails later telling me I had not finished with the tax set up because I could not tell when I was going through the process that I was not done yet. On the other hand, I did receive an email informing me that I was not done yet, so I did appreciate that. It's good to know the system has checks in place for people like me.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

The price was slightly slower. There were fewer bells and whistles, so I could get a product simple enough for our small business. I liked the online personality, and the reviews. It seemed more friendly and personal and helpful.

Review Source

SB

Susan B.  
Director  
Libraries  
Used the software for: Less than 6 months

### "Good Bye Quickbooks"

December 18, 2024

5.0

Quickbooks a nightmare Patriot a sweet dream

Pros

Support representatives are helpful and easy to understand. Patriot answers all questions without waiting or being transferring around. The program is easy to adjust to when moving from a different product.

Cons

Can't think of a thing. Patriot Accounting Easy to use

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Completely frustrated. Spent over 18 hours trying to get the program up and running. This was supposed to be, an easy transfer from QuickBooks Desk Top. Then It tool months and more calls to drop their service.

Review Source

MH

Maureen H.  
Payroll Agent  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Better for small business"

May 14, 2025

5.0

The people I spoke to at Patriot when considering switching to their software and those I spoke to when I needed help were very personable and easy to understand.

Pros

Patriot Payroll is very easy to use and the support staff answers the phone and your questions promptly. Unlike the "big company" software, Patriot software eliminates the unnecessary random features that are allegedly included in the price but are never used by a small businesses.

Cons

So far, I am struggling finding anything.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Way too expensive for what I used of the software

Review Source

SB

Suraj B.  
Founder  
Management Consulting  
Used the software for: 6-12 months

### "Great service if you are going to stay committed"

August 26, 2025

4.0

Good service for startups and midsized companies. Not great for a one time use at the end of the year.

Pros

The ability to add an employee , no matter the age is what brought me to use the service for the first time. The support was what kept me from leaving.

Cons

When I did consider pausing the service, it was not possible. Small businesses need this during slow business times.

Reason for choosing Patriot Software

No age restriction for employees. This was not available on most other platforms I found.

Review Source

JI

Joy I.  
Administrative Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Patriot Payroll Software Review"

March 28, 2025

5.0

Overall, it has been easy to use. It gives me the reports I need to file with the various government entities that are required.

Pros

It is easy to use once it is set up the first time. It is more affordable than QuickBooks Payroll.

Cons

I did not know it would automatically transfer the paychecks to Patriot Accounting. I wanted to do a manual transfer from the bank account.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

It was too expensive. We are a small organization and felt it did not give us the value for the price.

Review Source

MPK

Mary Pat K.  
President  
Financial Services  
Used the software for: Less than 6 months

### "The Best Service Provider and Software In The Business!"

March 10, 2026

5.0

The software is user friendly and they're a phone call away if you have a question or wonder about a future event and how it may affect your reports. This is an excellent fit for SMB's. I I highly recommend Patriot Software.

Pros

When I've ran into roadblocks getting set up and called, the service reps have been so professional. They're patient, they find a way to relate to you and make you feel at ease. They'll stay on the line as long as you need them. They provide excellent service!

Cons

No being able to go back and edit information. If a situation has changed the previous information may now be irrelevant but you can't change it. Maybe down the road I'll better understand why.

Review Source

SL

Savannah L.  
Midwife  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable payroll with top-tier customer support"

March 31, 2026

5.0

The idea of payroll is daunting to me, but using Patriot makes me confident I can manage this myself!

Pros

Very affordable platform with a simple, minimalist interface that makes setup feel doable. Customer support was incredibly helpful and patient, walking me through questions.

Cons

This is my first experience with payroll, so I learning that lingo plus learning to navigate the site is ongoing, but I expect it will be easy once I find my way.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

It has the best value for services provided

Review Source

WR

Wincy R.  
Project Management Consultant  
Executive Office  
Used the software for: Less than 6 months

### "Great Product for Small Business Owners "

March 2, 2026

5.0

Overall has been great. It's truly a great product and I would definitely recommend this product to other small business users.

Pros

The ease of use and great customer service. I also love the value for the money and the great walk through videos for the set up.

Cons

Cannot think of anything at the moment. Maybe the dashboard could use some help. It always takes me a while to find the employee to make changes to payroll but that might be user inexperience.

Review Source

JD

Julie D.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Patriot Payroll is easy to use."

April 25, 2025

5.0

Using Patriot Payroll works well for our small business - and at a reasonable fee.

Pros

Their customer service and help pages are awesome! Each payroll has been processed accurately and on time.

Cons

Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day. The 'remember me' type feature for logging in doesn't seem to work the same for everyone.

Review Source

JV

Joan V.  
Owner - President  
Food & Beverages  
Used the software for: Less than 6 months

### "I am very happy with Patriot Software Payroll."

May 22, 2025

5.0

Overall I am happy with Patriot Payroll and will continue to use it as long as they continue to offer the great service at an affordable price.

Pros

It was easy to set up and easy to use and very affordable. I was able to set it all up quickly and start running payroll pretty fast.

Cons

So far I have nothing to say bad about it. I had to contact the customer service a few times and they were very helpful.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Software

They were way too expensive and had bad reviews.

Switched from

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

I guess once you end their services, you cannot get them back. I am glad we found Patriot Software!

Review Source

SD

Sara D.  
President  
Education Management  
Used the software for: 2+ years

### "Excellent service and value!"

February 19, 2025

5.0

Very positive! All my experiences with support and the app itself have been smooth and pleasant.

Pros

It’s so easy to use and the customer support is responsive and helpful!

Cons

Nothing! The pricing is affordable and reasonable too!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

My husband said patriot was better in all ways and cost less

Review Source

VH

Veronica H.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "CEO / Owner"

February 14, 2025

5.0

10/10. Unlike other platforms I have used in the past. I find this to be easy and stress free.

Pros

It is easy and there is always someone on call that can help.

Cons

Nothing, I am new to the software, and I find it to be user friendly.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Reason for choosing Patriot Software

Because of the cost and the friendly customer service

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost and not being able to contact someone when needing help.

Review Source

RM

Robert M.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Made My Life Easier"

February 25, 2025

5.0

Excellent customer service, fair pricing, easy to use, saves a lot of time & money.

Pros

Ease of use - it's fairly intuitive and there are plenty of features to help you mange your payroll function.

Cons

Trying to set up the text fields for our preprinted paychecks was a little challenging. Customer Support was able to walk me through it.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Reason for choosing Patriot Software

I had heard several good reviews about Patriot.

Review Source

DF

Dan F.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful payroll service"

April 25, 2025

5.0

The service works well and seems to be reasonably priced. The website is laid out well and easy to find what I am looking for.

Pros

We have used the system for around 5 years and find it easy to understand and use. I also like that I can reach the support staff in a reasonable time and get quality answers to my questions.

Cons

Only complaint would be the cost. We have 1-3 employees and the monthly cost of $41 seems high. But I did compare with others, and it is about the going rate for this service.

Review Source

MW

Mike W.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Almost Perfect, but..."

April 19, 2025

4.0

Customer service is great and the software is also great, except for having to log in each week and approve direct deposit payroll.

Pros

Ease of use once viewing the videos and addressing some learning curves with customer service.

Cons

I signed up thinking that your top tier payroll service would auto debit regular same pay payroll by setting up the pay schedules. I learned that this feature is not yet available after switching to you guys, and I have to remember to physically log in and "approve payroll" 4-5 days in advance, so it reaches my employees bank on their pay date. This is the only negative I have experienced, but an IMPORTANT one. I can set it and forget it with my banks online direct deposit, and only log in to make changes when needed

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Price of Quick books Payroll constantly increasing

Review Source

FM

Falynn M.  
OWNER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product better then the big brans"

January 8, 2025

5.0

I have been with the company for 5 years

Pros

The software is user-friendly and the customer service is really responsive. They are rolling out great new product a

Cons

I wish they had an app to manage payroll

Review Source

BB

Barry B.  
Owner  
Security and Investigations  
Used the software for: Less than 6 months

### "Look no further this is the best"

March 6, 2026

5.0

Outstanding service. This is my first time using a payroll service and could not be happier with my choice.

Pros

Ease of setup, use and reliability. Clear instructions and prompt customer service feedback have been awesome.

Cons

Nothing is wrong with this service it is super user friendly and accommodates my needs perfectly as a sole proprietor

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Customer service, ease of set up and operations.

Review Source

TG

Tara G.  
Managing Member  
Medical Devices  
Used the software for: Less than 6 months

### "highly reccommend"

April 22, 2025

4.0

It was a pretty seamless process aside from the few times I needed to call customer service and they were very helpful and no long wait times on hold.

Pros

Customer service people were very helpful and knowledgeable. It is affordable for a small business.

Cons

some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a few times

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

I liked that Patriot is a smaller company than Paychex. Sales people were not pushy like Paychex. When I talked to the Paychex people one sales person said he couldn't help me because another coworker talked to a different sales person.

Review Source

SA

Suman A.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Simple, Affordable and Relaible for Small Businesses."

September 3, 2025

5.0

As a small business owner, it's a good fit for me and pricing is also affordable for me and i can keep eye on every feature of it. it lacks advanced features but i can afford it overall.

Pros

It;s very easy to navigate it and pricing is also affordable. with being overwhelming it covers all the features like billing, expenses and reports.Payroll integration makes our work easier and it's a good fit for small buinesses.

Cons

it's limited integrations with other software and lack of advanced features like multi-currency and inventory. MObile access is basic and all the things make it harder to use for growing businesses.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.