# ACTIVE Educate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ACTIVE Educate the right Daycare solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116070/ACTIVE-Educate/reviews

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ACTIVE Educate

4.6 (14)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ACTIVE Educate

Ease of use

4.6

Customer Service

4.2

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rebecca F.  
Executive Director  
Individual & Family Services  
Used the software for: 6-12 months

### "Active Educate transformed our summer camp experience"

October 26, 2018

5.0

We used Activate Educate for our summer camp enrollments and are so glad we did.

Pros

The Activate Educate software was so user-friendly, I was able to add sessions to our summer camp enrollment with ease, check on the status of campers, and have the registration fee transferred to our account automatically.

Cons

Nothing! It was well designed and user friendly.

Review Source

Response from Global Payments

October 29, 2018

Thanks for leaving us a review Rebecca, awesome to hear that your summer camp registration has been going smoothly!

LG

Lynn G.  
Director of Student Enrichment and Community Engagement  
Education Management  
Used the software for: 2+ years

### "Review for ACTIVE Camp and Class manager "

October 20, 2018

5.0

My overall experience has been very strong. I have had very few problems throughout the seven years that I have worked with ACTIVE Network. The few problems that have occurred were solved quickly. I most definitely recommend ACTIVE systems for camp registration and management.

Pros

ACTIVE software is very easy to use, the platform is very user friendly and the customer interface is clean.

Cons

ACTIVE pricing is quite expensive. The per - registration pricing is significantly higher than the per season pricing models offered by camp registration system competitors.

Review Source

Response from Global Payments

October 23, 2018

Thank you, Lynn, for taking the time to give us a review. It's great to hear that our support team was able to resolve your issues quickly!

DG

Darlenne G.  
Education and Outreach Coordinator  
Education Management  
Used the software for: 6-12 months

### "Active Review"

October 19, 2018

3.0

When it comes to reaching out, active is the way to go. Easy to maneuver and afficient when communicating to participates.

Pros

We enjoy the ability to email our contacts all from one site - their email features come in handy when trying to view who is opening and clicking the links.

Cons

Their Virtual IT department is lacking. We had issues in the past that they could not solve. Communicating with them was a hassle and unaffective.

Review Source

Response from Global Payments

October 23, 2018

Thank you for your feedback, Darlenne, we will be sure to pass your comments to our customer support team for consideration.

CM

Cyndy M.  
Auxiliary Director  
Education Management  
Used the software for: 2+ years

### "Au"

October 19, 2018

4.0

Pros

I like I can compare year to year easily, I can set up new seasons and session, make changes and copy old ones with ease.

Cons

The add-on for Active insurance and other things. Its upset many of my parents and they are under the impression that I added it onto the order unfairly. I don't like when I call customer service and I have to repeat myself about 4 times as to who I am and where I'm from. Im upset that attendance has been down and I receive emails to use it.

Review Source

Response from Global Payments

October 23, 2018

Thank you for your feedback Cyndy, we appreciate you taking the time to write a review. I'll be sure to pass your comments on to our customer service team for consideration.

LH

Lindsay H.  
COO  
Education Management  
Used the software for: 2+ years

### "Camp + Class manager is my right hand man, or woman."

October 19, 2018

5.0

Pros

I like that I can set it up myself. I have had such a great time being able to set it up and make changes on my own.

Cons

I dislike the financial reconciliation at the end of the year, but honestly it's probably user error.

Review Source

Response from Global Payments

October 23, 2018

Thank you Lindsay for taking time out of your day to give us feedback, we appreciate the 5 stars!

CS

Charles S.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "ACTIVE educate"

October 30, 2018

5.0

Very positive

Pros

We have used Active software for many years and are very pleased with the performance, functionality, support and ease of use

Cons

It is complex and there is a learning curve. There are at times unexplained and / or unexplainable glitches at the user end, an effect I think of the size and complexity of the software and the general unpredictability of web-based performance

Review Source

LC

Lauren C.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Summer camp registration"

October 30, 2018

4.0

The product has allowed us to go from paper registrations to an automated registration platform.

Pros

Ability to run reports about campers and see trends.

Cons

Unable to use multiple coupons on a camper registration for discounts.

Review Source

Response from Global Payments

November 8, 2018

Thank you for your feedback, Lauren - we'll be sure to pass on your comments about discounts to our product team.

MG

Malcolm G.  
Owner/Strength Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Ease of Use"

October 23, 2018

5.0

My overall experience has been a good one. From first contact, to setup, to first registration. I would highly recommend this to anyone looking for an easy to use program for their registrations and management process.

Pros

The product is so easy to use. It has all of the features you could possibly want and it is so simple. And if you have a question the support is awesome and they can show you how to do things live by allowing you to watch a feed of their own computer screens. It’s fantastic.

Cons

There’s not much I didn’t like. The only thing I could say is that maybe some sort of Instant Deposit feature would be great. In a world where things happen so fast now, it’s just kind of tough sometimes when you have to wait to get paid out from your registrations on a bi-weekly paycycle. But again, that’s just trying to find something to say because mostly the product is great!

Review Source

Response from Global Payments

October 26, 2018

Thank you for the 5-star review, Malcolm, we're incredibly flattered! We especially love hearing that it's been a smooth process from first contact to your first registration.

BM

Brett M.  
Teacher/Coach  
Education Management  
Used the software for: 1-2 years

### "Review of Active Network"

October 19, 2018

5.0

Active gave me the ability to keep everything organized under one page. This organization took away many headaches in the past when constructing our summer basketball camps.

Pros

The ease with which I can use the product as well as my customers. No complaints from anyone in year 1!

Cons

There was nothing to be honest. I was able to set up our page how I wanted to which helped in the end.

Review Source

Response from Global Payments

October 23, 2018

Thank you Brett for taking the time to give us a review, it's great to hear you haven't had any problems!

SF

Shannon F.  
Administrator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Easy and User Friendly"

October 19, 2018

5.0

Our numbers have increased and our customers like using the product.

Pros

This software is very easy to use and well laid out which increases its functionality.

Cons

Some features we would like are not available.

Review Source

Response from Global Payments

October 23, 2018

Thank you, Shannon, for your review. It's great to hear that your numbers have increased!

MW

Melissa W.  
Board Member  
Performing Arts  
Used the software for: 1-2 years

### "Ease of ACTIVE Educate"

October 20, 2018

5.0

The custimer support is amazing and the trainings were so helpful !

Pros

How easy it was to set up our online website for online class purchases.

Cons

Nothing...it really is a fabulous sytem for our theatre company.

Review Source

Response from Global Payments

October 23, 2018

We really appreciate the 5-star review, Melissa, thank you so much! We're so happy to hear that setup was a breeze.

hK

helena K.  
Extended Day and Esl coordinator  
Education Management  
Used the software for: 2+ years

### "Extended Day program"

October 20, 2018

4.0

Pros

easy to register for after school clubs for our school

Cons

parent complain often that they were offered to get the membership. however our parents just use this program to register their child for the afterschool program.

Review Source

Response from Global Payments

October 23, 2018

Thank you so much for your review Helena, we appreciate you taking the time to give us feedback!

EB

Erika B.  
Executive Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "ACTIVE Educate is great!"

October 19, 2018

5.0

Pros

Very user-friendly and simple to use! Definitely recommend.

Cons

Cost is a bit high and tier-based. The more you pay, the more customer service you get it seems.

Review Source

Response from Global Payments

October 23, 2018

Thank you for your review, Erika, it's great to hear that you've had such an easy time learning and using the system!

LL

Laura L.  
Artistic Director  
Performing Arts  
Used the software for: I used a free trial

### "Vital Tool for Managing Information"

October 26, 2018

4.0

Pros

It is very helpful is keeping our students information together in one place, and protected/secure.

Cons

I think it could be visually more appealing and sleek.

Review Source

Response from Global Payments

October 29, 2018

Thanks for taking the time to give us a review, Laura!

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