Linn Systems

Linnworks

4 / 5 8 reviews

Who Uses This Software?

eCommerce business owners that sell on multiple channels.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Linn Systems
  • www.linnworks.com
  • Founded 2005
  • United Kingdom

About Linnworks

The leading multi channel order management and stock control software designed to facilitate order fulfilment, shipping and inventory management for multiple marketplaces e.g. Ebay/Amazon/Shopify. No binding contract agreements, and no commissions or costs per transaction. Linnworks comes with clear, affordable up-front costs together with exceptional levels of 24:7 support and documentation. Free 14-day trial available. Scalable for small, medium and large businesses.


Linnworks Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Inventory Management
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

Linnworks Reviews Recently Reviewed!


Great product a a great price. Just what you need.

Mar 25, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting. e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things

Cons: Some of the documentation does need updating, and a bit more input into their forums would be good.

Recommendations to other buyers: Give it a try (for free) and ask questions on their facebook page and on their own forum. There are a lot of helpful Linnworks users out there that will give you there own experiences.

It allowed us to sync our bigcommerce stock with our Amazon...

Feb 27, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..

Cons: Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times.. It wasn't so bad once you worked out what does what... But for a new user it's pretty nasty!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Good value and good products but standards are slipping

Nov 18, 2015
3/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The best part about linnworks is the value compared to other e-tail software's out there.

Cons: I dont like the fact that if you need change things are taking longer and longer such as integration with channels or bugs within the software

Recommendations to other buyers: My recommendations is to meet face to face before signing up and really underline what support you are getting and what is feasible to ask for and have a regular contact to follow up any tickets created

Great software with a few issues.

Aug 30, 2016
4/5
Overall
3 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Linnworks has some advanced functionality to make ecommerce much more automated and less time consuming such as scheduled imports and exports of CSV files. You can set up the software to automatically pull inventory data from a file every day, every week, etc. as well as exporting order data to a file on a set schedule. It integrates with many popular ecommerce marketplaces to allow companies to expand their reach.

Cons: Linn Systems seems to be switching their software from a program that was installed on the user's computer to a cloud-based system, and they haven't quite gotten all of the kinks worked out of the cloud-based version. There are some bugs that negate some of the software's great functionality, and the system just doesn't seem to be quite finished. Also, support is decent but not the best I've experienced.

Recommendations to other buyers: Make sure to take advantage of the free trial and thoroughly test the software before you make a decision. Checking out all the alternatives is a great idea to make sure you get the features you need without paying extra for ones that you don't.

Great Solution

Jun 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great tool for anyone looking to automate their e-commerce business.
I have used many solutions out there but was not satisfied with my experience. Their platform has been working great for me. They manage my orders, control/update my inventory, provide direct supplier integration feeds and work with my Amazon FBA account. They also connect with my shipping couriers which allows me to create/print my shipping labels. I no longer have to remember all my log ins for my Marketplaces/couriers, etc.
I have about 50,000 sku's in my inventory which was frustrating to get loaded in to the system but the tech support was able to make a little bit easier for me. This was the most difficult part for me because of my inventory size but overall I would have to give this solution 5 stars.

Good company, Bad Experience

May 04, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Linnworks offers a good platform to control certain processes and marketplaces without an exceptional amount of hassle.

Cons: Trouble is, the software is not extremely user-friendly, and sometimes the bulkiness is hard to deal with. Our company switched to an alternative company as a result.

Capterra-loader

I'm leaving them because I need Xero integration built in

Aug 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Really helped me get control of the warehouse

Cons: Hard to update product data in bulk. The training materials online are not well organised and lack structure meaning you are dependent on support which is not amazing

Overall: Ok, staff are nice but software lacks Xero functionality that I need.