DiCentral

EDI & Supply Chain Solutions

4 / 5 3 reviews

Who Uses This Software?

DiCentral is a leading provider of EDI and supply chain integration solutions supporting customers across multiple sectors, such as Retail, CPG, Automotive and Healthcare in over 27 countries.


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DiCentral
  • www.dicentral.com/
  • Founded 2000
  • United States

About EDI & Supply Chain Solutions

Since 2000 DiCentral has become the global leader in solving complex EDI and supply chain integration challenges for retail, healthcare, automotive, manufacturing and distribution. Headquartered in Houston, TX with 10 worldwide locations, DiCentral uses pre-built, proprietary adapters that integrate with more than 100 ERP, WMS, accounting and e-commerce systems to deliver greater ROI. DiCentral also provides live technical support over the phone that never leaves clients waiting in a queue.


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EDI & Supply Chain Solutions Features

  • Archiving & Retention
  • AS2 Applications
  • AS2 Specification Compliance
  • Certificate Management
  • Configuration Data Searching
  • Data Format Translator
  • Flexible Licensing
  • Full Logging
  • Labeling

EDI & Supply Chain Solutions Reviews Recently Reviewed!


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Good EDI Partners

Jan 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Di Central provides a good service for small companies looking to integrate with in house software or process EDI Documents via the web.

Cons: Working with the company to add new partners sometimes takes a very long time. Other than this, once things are set up they work great.

Overall: Allowed us to integrate our EDI products into our ERP system with customers that require it.

I Recommend

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the web functionality which give us the chance to use it in all our locations, we can also manage all accounts in a very easy way

Cons: Bundling ASN could be improved and a tailored pick up list based on different criteria could be added so handling a pick and pack process would be easier

Great sales effort, zero follow through

Sep 12, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Web-based, no hardware / software purchase required.

Cons: Lacks some very basic functionality, like ability to create an invoice directly from an Advance Ship Notification (ASN/856), or to upload invoice data from a .csv file. The inability to create an invoice directly from what items were actually shipped leaves a lot of room for error in data entry, creates hours upon hours of double-work if you frequently ship less than your full PO, and opens the door for chargebacks. Also, while software is web-based it will not work with Mac operating system (requires Windows). So if you run Mac, you'll need to buy some new PCs to run this app.

Overall: Signed up for DiWeb after searching for a web-based EDI solution for our new and growing clothing brand. Sales team was great, made a lot of promises, and seemed like a fantastic alternative to GXS' bloated pricing and cumbersome usability for a similar product. 2 months in, it turns out they're all the same. Terrible experience. So far, our 3 support requests have each taken about a month to be addressed by 'customer service' team, and actual monthly cost is consistently 2-3X what was quoted to us by sales team. Thumbs down.

Recommendations to other buyers: Do not expect this software to save you any time or create any efficiency for your company, it is simply a means to be compliant with your customers' EDI requirements. A necessary evil, but certainly not a good experience or a help in any way. Basically just an added operating expense.