# AccuLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AccuLynx the right Roofing solution for you? Explore 846 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116187/Acculynx/reviews --- AccuLynx 4.6 (846) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AccuLynx Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews MK Mandy K Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It keeps everything organized in one place, from documents and permits to customer communication and invoicing, which has made our workflow much more efficient.“ May 1, 2026 AS Anthony S Project ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have learned that it is hard for me to duplicate estimate and update to live pricing when i have an old estimate and they ask for a new one updated to todays cost.“ April 17, 2026 MK Mandy K Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The platform provides strong value for the cost by replacing multiple systems, and we feel confident managing all of our project and customer data within it.“ May 1, 2026 MC Michael C Project ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The app is terrible when it comes to photos. If you are reviewing one of 1051 photos and let’s say you scroll to picture number 45 way at the top when you back out of looking at that photo it starts you over at 1051 again.“ November 12, 2025 aa andrea a ControllerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “One of my favorite features is the ability to copy from one job to another—estimates, photos, documents—you name it.“ May 1, 2026 JB Joshua B Client Care RepresentativeConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “My biggest issue with Acculynx is definitely the lack of ability to search for jobs based on materials. If I want to find a standing seam roof of a specific color, it can be nearly impossible to find.“ November 13, 2025 JF Jill F Assistant Project ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Good fit for project managers and contractors in need of tracking expenses, allocating resources and monitoring budgets easily alongside schedules and tasks.“ May 31, 2026 JM Jessica M Operations ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “As someone who works in the office handling administrative tasks, the information I need to see on a daily basis is very different from what a project manager or company owner needs.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 846 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carly A. Office Manager Construction Used the software for: 2+ years ### "Love it" July 17, 2019 5.0 We have been using for years. It is extremely user friendly. If I ever have a problem or question, customer service is always available and helpful. Pros User friendly Self Explanatory Customer service is fantastic Customizable All facets of company can use and communicate (office, sales, production, accounts receivable etc) Cons Our only issue is the app. Would love if it was more adapted to iphones Review Source SM Sebastian M. Project manager Construction Used the software for: 1-2 years ### "Keep it up" April 17, 2026 5.0 It’s been great. We’ve left an come back to you guys. We left because of cost but after running into road blocks with about 4 other crms and building our own. We came back to accukynx Pros Estimate customization, being able to edit the final proposal prices and lock it out. and recording invoice to QBO is easy Cons How much it cost per month per user for each add on. We had to make an office account that three of us shared at one point. Alternatives considered [Leap](https://www.capterra.com/p/162690/Leap/) Reason for choosing AccuLynx Building templates sucked for them. They kept promising stuff Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) I couldn’t edit final estimate prices manually Review Source HC Huntleigh C. Head of Production Operations Construction Used the software for: Less than 6 months ### "New-ish user" May 1, 2026 4.0 Pros The support team during implementation has been phenomenal. VERY helpful guiding us on the best way to resolve issues and streamline our processes! Cons While there is a decent amount of customization available, it does not easily handle multiple trades on one project. Overall status is still tied to just 1 trade. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Growth of the company lead to a need for more data and customization options. Review Source LL Laurence L. Senior Sales Consultant Construction Used the software for: 2+ years ### "I've learned to work with the program, but not overwelmed with it." December 3, 2025 3.0 I've learned to work with over the years and do workarounds for the deficiencies. However, it would not be my 1st choice if I was the decision maker. Pros I'm do estimating and sales. I use to communicate with production and administration. It does a good job of messaging. You can create all types of templates for different roofing products and locations. It does a good job with pictures. You can upload them and edit them easily. You can also upload documents easily. Cons Templates are not as flexible as you would like. If you create an estimate, you can clone it for, let's say, a different product. I'm often doing estimates for several product options. However, if you need to make a change, which happens all the time, you need to reflect that change in each cloned estimate. This takes time and can easily result in mistakes. Another problem with the estimating process is that you put together estimates based on measurements that are entered. If you need to change the measurements for any reason, you need to redo all your estimates. This is a huge drawback. The CMS aspects of the program are very weak. So weak, I choose not to use them and need to keep a standalone system. Finally, they have several nice enhancements, many of which are additional fees. If you want to use them, the entire company must adopt it at the management level. You cannot choose to use one yourself. Review Source GR Grant R. VP Sales Construction Used the software for: 2+ years ### "Estimate needs" April 20, 2026 5.0 Decent, it could use better instruction videos that dive deeper. The videos are very basic. Maybe even a step-by-step style. I need to pause it and work then continue on. Pros Picture Retention and Lead tracking are great help with. The new custom fields have been nice to use. Cons You cannot do selections in the estimate. It should be able to have options that tally up a total. This is a huge issue. People are used to filling a cart online with up sales. I also do not like the mandatory filled out fields in certain drop-down menus. Alternatives considered [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) Reason for choosing AccuLynx This one is not as robust as with lead management. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Features are better in . But the estimating part is worse. Review Source CB Chris B. Owner Construction Used the software for: 2+ years ### "Cost vs. ROI" May 14, 2026 4.0 Overall is a decent product but it comes at a cost. We appreciate the flexibility of creating estimates to fit our specific needs but the cost is too high. Acculynx is set up to handle the needs of a large organization but almost overwhelming for smaller companies. Pros is very flexible for our needs and very responsive with suggestions, help or questions. When one emails or calls they respond very quickly and actually listen to customer suggestions when upgrading their product. There are a few bugs and issues that occur as with any software However, they are responsive when reported and usually get them smoothed out. Cons has repeatedly raised the price for their product. They have multiple add on products but at a pretty big cost. By using some of the additional products offered you can really shoot up your bill. For a smaller company the cost is not worth the additional add on. The base cost is also reaching a point of forcing us to look elsewhere. Review Source TS Ted S. CFO Construction Used the software for: 2+ years ### "COO and accounting manager." May 14, 2026 5.0 Pretty good. Seem to find something weekly that I like and makes me feel better about the system. I think training when we first started using it helped our key employee, but we didn't really have a train the trainer experience to help our other emplyees Pros Easy for my production team to use. Solid mobile app. Good search features. Just hired someone from another company that uses A/L, so it's nice to see him up and running fasst. Cons Reporting is clunky. Works better for exterior jobs. We are struggling on using it with our interior jobs. Review Source JF Jill F. Assistant Project Manager Construction Used the software for: 2+ years ### "Improves visibility and reduces costly errors." May 31, 2026 5.0 Good fit for project managers and contractors in need of tracking expenses, allocating resources and monitoring budgets easily alongside schedules and tasks. Pros Designed to streamline communication, support scheduling, budgeting, document management and real-time collaboration. is my answered prayers. Cons Comes with a steeper learning curve but it should work well when you get used to it. It is doing wonders for us. Review Source DV Dylan V. Project Manager Construction Used the software for: 6-12 months ### "Dylan Vollmer with Zilker Roofing" May 13, 2026 5.0 My overall experience with have been great! The communications that I am able to do with any team member is my favorite. Pros It is a Great system that allows our roofing company to utilize many features that make our operation run smoothly. Cons The system does take some learning and getting use to. As a company we make had to do many trainings to learn all its uses. Review Source RB Rob B. Sales Representative Construction Used the software for: 6-12 months ### "Acculynx rocks" May 13, 2026 5.0 is a great program for my business. User friendly, reliable, easy landscape, great value for the money. Pros User friendly, reliable, well organized, easy landscape, great value for the money. Haven’t found any bugs. Cons The first and last name boxes don’t start the text with a capital letter. When using the mobile app, it requires an extra step. Review Source CC Cathy C. COO Construction Used the software for: 1-2 years ### "A Helpful CRM With Room for Improvement" December 3, 2025 4.0 Overall, my experience with has been positive, with a few areas that could be improved. The platform offers strong CRM capabilities that make it easy to manage customer information and keep projects organized. Its tools help streamline daily tasks and support smoother communication. However, the updated calendar and scheduling system has made navigation more challenging, and the lack of a search function limits efficiency. Even with these frustrations, AccuLynx remains a valuable tool that contributes to better workflow management. With a few thoughtful upgrades, it has the potential to be an even more effective and user-friendly solution. Pros has been a great tool for streamlining my workflow, and I’m very happy with how user-friendly it is. The CRM is especially impressive — it’s straightforward, intuitive, and captures all the customer information I need without extra hassle. I appreciate how easy it is to track leads, manage contacts, and stay organized throughout each project. The platform keeps everything in one place, which saves me time and improves accuracy. While there are a few features that could be enhanced, overall AccuLynx delivers solid performance and reliability. It’s been a valuable addition to my business operations. Cons What I like least about is the updated calendar and scheduling system. Since they changed the color scheme, the layout has become confusing and much harder to read at a glance. The original calendar was far more intuitive and visually clear, so the new design feels like a step backward. On top of that, the inability to search the calendar is a major drawback. Not being able to quickly find appointments, jobs, or tasks slows me down and adds unnecessary frustration. Improving readability and adding a simple search function would make a huge difference in overall usability. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing AccuLynx was more user friendly. Also the Acculynx contacts were easier to work with and had better training. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We needed a fully integrated CRM and Quickbooks did not offer that for us. Review Source LH Lyla H. Administrator Construction Used the software for: 2+ years ### "Acculynx is AWESOME" November 12, 2025 5.0 Overall, I would give a 10 out of 10 for quality of service provided, ease of use and overall a wonderful program. Pros has one of the best, if not the best, customer service team. Everyone that I have dealt with at Acculynx has been a joy to work with. The software is very user friendly and easy to learn. The on boarding specialist (Casey) has done a wonderful job training the team and addressing any concerns/questions we have. Cons It can get a little pricey but you really do get what you pay for. Also would be nice if there was a pay to create an estimate by input the amount insurance pays so they can see exactly what they will be out of pocket. Switched from [LEAP](https://www.capterra.com/p/147413/LEAP/) We actually had but went to Leap for a couple months. BIGGEST MISTAKE EVER. Leap has by far one of the worst CRMs I have ever used and their customer support is one of the worst I have dealt with Review Source KR Kayly R. SDR Construction Used the software for: 6-12 months ### "Raptor Roofing SDR/Office Experience" December 3, 2025 5.0 Overall, it’s a great system. Everything is laid out in a way that’s easy to work with and even easier to learn, which really helps keep things moving. One of the features I appreciate the most is the email section in the comments. Having everything organized there makes my workflow so much simpler and way more efficient. It saves time, cuts down on confusion, and just overall makes the job feel smoother. It’s definitely one of my favorite parts of the whole setup. Pros I really enjoy using because it’s easy to navigate. Uploading information is simple, and the system offers a lot of useful features. One thing I really like is how smoothly everything updates—when one change is made, the whole system syncs seamlessly. It makes the workflow feel clean and dependable. Cons I would say the limitations in the number of functions can be challenging. The CPIs that are tracked aren’t always accurate, and it can be difficult to find the specific CPI you need in when you’re looking for it. On top of that, having such a minimal set of features makes it harder for a company to operate smoothly, especially when you rely on these tools to stay organized and efficient. Switched from [Sales Force Automation-SFA](https://www.capterra.com/p/114993/Sales-Force-Automation-SFA/) I just switch job so that came with new system in place. Review Source LH Linda H. Office staff Construction Used the software for: 1-2 years ### "AccuLynx Works!" November 25, 2025 5.0 Everyone is very helpful. If you have a problem, they will stay with you until it’s solved. This includes help office AND account officers. Pros It’s great when you are looking for a job, you can type in the job number or the job customer or the job address and still get the account quickly. Cons I would like it if when you’re working on a job and you’re toward the bottom of the page and you want to go to another job if you could just click on something at the top and you could search for the next job instead of having to scroll all the way to the top. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) For critical management of customers with everything in one spot. Review Source NP Nathan P. Manager Construction Used the software for: Less than 6 months ### "Acculynx, Pros and Cons" December 3, 2025 4.0 Overall very please and has allowed the business I work with to get organize and also identify our weaknesses. We are still working through the pains of transitioning to a new system from doing everything by hand but I think we are learning how to use it more effectively everyday. Pros All in one platform that allows me to organize, customize and streamline. I can view all our client information easily and add new information and documentation from a phone or my laptop. Cons I don't like that it does not have apple calendars integrated yet and some of the mobile interface seems a little bit clunky. The search is a little picky when you are searching for a project that you have already created and you type in for example "100 S maxwell" instead of "100 South maxwell" I've noticed that the search will exclude the project if you do not type it exactly correct. But I think it would be helpful for search results to show related or similar items to account for typos or projects that are have cardinal directions spelled out rather than abbreviated. I also would like to see more in spanish training and seminars. I would like to see potential integration with XACTIMATE so that we can directly pull prices from them there for estimates or supplementals. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday was easily customizable but it was not ideal for a construction company that had to be able to upload information like photos and videos easily to each project. Review Source JS Jeremy S. Co-Owner Construction Used the software for: Less than 6 months ### "My 1cent, not that you asked" November 13, 2025 5.0 Thoroughly enjoy the ease of use and the abilities it offers a new and upcoming business making day to day operations run more smoothly Pros Estimates, automations, financing, payment processing, appointment tracking, ease of ordering from distributors Cons No free e-sign, and the inability to labor track without upgrade even though you can create the labor orders Alternatives considered [Roofr](https://www.capterra.com/p/208102/Roofr/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing AccuLynx I was more accustomed to that working as I used it in other companies and it’s more detailed options Review Source RL Rachel L. Inside Sales Representative Construction Used the software for: 1-2 years ### "Ease of use" December 2, 2025 5.0 is a very useful tool and has many functions that make it easy to utilize. Also, there are many ways to sort thru clients and filter down to what you are trying to focus on in your prospecting. The map search function is useful when looking at a list of past jobs. Pros Ability to add multiple attendees to appointments is helpful. Also like the notifications @ me they work easily to make sure tasks are cleared out. Cons There is not much of an inside sales lead utilization like call results and call function that would bring you up to the next account to call for past clients. Like the ability to label clients as sales, no sales, inspection no sales and so on. Then use a call function to cycle thru the clients in a set label and city, with call end results, that would take client out of the call list or pause them in the call list for a certain amount of time. This would give much more utilization for inside sales and calling past clients for new projects/inspections. Review Source LK Leah K. Owner Construction Used the software for: 2+ years ### "Overall a good product for production. " November 13, 2025 4.0 Overall once getting used to changes that occur and when bugs are worked out it’s a fairly self explanatory system to navigate. Pros The different stages of the job and easily navigable tabs. Overall the features can suit just about all needs should you choose to use them and you also have the option not to. To electronically send contracts and have signatures was a great add on however a bit costly per contract price compared to obtaining another system that is only for this. Cons The inability to approve invoices or worksheets from the mobile app. Writing estimates at times is a bit cumbersome as well when entering certain products and having to adjust pricing. Review Source GP Greg P. Owner Construction Used the software for: 1-2 years ### "Happy with it" April 16, 2026 5.0 Great it has been a five star experience with the entire team, the system and tthe training. It’s helped us grow our business quickly and efficiently. Pros The ease of use, the availability to isolate everything. My team loves that the numbers are transparent. Cons There isn’t anything. Overall the experience has been delightful the only thing I could complain about is the add ons all cost. Review Source AC Angel C. Office Manager Construction Used the software for: 2+ years ### "Office Manager Review" November 12, 2025 5.0 Pros We like how easy is it to manage jobs using this system. Estimates and worksheets can link making it easier for invoicing. Our customers do not have many issues signing e-sign documents, and if there ever is an issue, customer support is quick in responding. Cons There are a couple things we do wish had, such as having an option to add a 'flag' to an account. Being able to flag an account or a customer would be helpful if there is ever an issue regarding payment or difficulty with them. Review Source JK Josh K. Project Manager Construction Used the software for: 2+ years ### "Very valuable Roofing CRM" April 16, 2026 4.0 Great so far. I had when I owned my own company and now work for a company that uses acculynx so it has been a seamless transition. Pros The ease of estimates and photos. The fact that a person can order an eagleview or manually enter a measurement is great and uploading photos to a customer is easy when you can do it from anywhere. Cons I only had one gripe, and that was about the order of estimates made, and that seems to have been fixed Review Source RR Rebecca R. Production manager Construction Used the software for: 2+ years ### "Acculynx review " April 16, 2026 5.0 Its been pretty great. Customer service is very helpful every time I have ever had an issue. which is not often,. Pros I like the reports I can get and the message board. helps hold everyone accountable for putting info in jobs. Cons The cost is a bit high, but we make it work. Thats really about all that I dislike. its been really helpful Review Source TS Thomas S. Project Manager Construction Used the software for: 2+ years ### "Project Manager" December 3, 2025 5.0 Fantastic, would recommend to anyone. I have used several programs, by far the most complete system I've used Pros One stop shop! Create estimates all the way to the ond in creating invoices. makes it so easy to create material orders, and manage the jobs, cant say enough good things Cons Nothing really, once i find something with an issue, its always quick to get fixed. Would.love to see a scanning feature implemented Review Source KE Kimber E. Office Coordinator Consumer Services Used the software for: 1-2 years ### "Review of Acculynx " December 9, 2025 4.0 My overall experience with is great. I don't have a lot of complaints. There are a lot of cool and useful features. Pros I like a lot of the features that offers. I would say one of my favorites is setting up automotive emails Cons Sometimes customer's say they never receive our emails. I am not sure sending emails through is reliable. Review Source SJ Sergio J. Project engineer Construction Used the software for: 1-2 years ### "AccuLynx review" November 14, 2025 5.0 Overall, my experience has been good. The system is reliable, easy to navigate, and helps keep everything organized. A few improvements could make it even better, but it definitely supports daily workflow. Pros I like the easy-to-use interface and how everything is laid out in a simple, organized way. It makes it quick to find what I need and helps keep projects moving smoothly without confusion. Cons I wish the scheduler was available right on the home page. It would save time and make it easier to see upcoming jobs without having to click through extra menus or screens every time. 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