# Page 10 | AccuLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is AccuLynx the right Roofing solution for you? Explore 804 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116187/Acculynx/reviews

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AccuLynx

4.6 (804)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of AccuLynx

## Showing most helpful reviews

Showing 226-250 of 804 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Alexis M.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Only One Sales Person"

June 24, 2019

4.0

My overall experience has been great. My boss was told about it at Prosault and wanted to onboard within the year. We called in to get started, but honestly, with just me, it was hard to get the system uploaded and still be able to manage the phones and company. But, the rep(I believe), was great. He realized quick, that phone conversations were impossible, so he made special videos (outside of regular training videos) that I could watch at my pace and use to fix our system. It's up now and for the most part, functioning. We are still phazing out our old system, but we plan to be fully onboarded by the time he goes to his next Prosault meeting. We met with Acculynx at the Roofing Expo in Nashville this past year, and my owners actually won the ATV :)

Pros

that fact that we can upload from the job site and that our reporting is included in the software

Cons

It is geared more towards sales and less towards job completion. Also, too many different calendars for any business with less than 10 employees. I really wish that the calendar to schedule sales was better. I know you didn't reinvent the wheel because it syncs to Google calendars, but the idea is to have one go to spot. We would like to be able to view the calendar in the app instead of having to log in using our web browser. Also, we are excited to see what kind of updates come with the new production additions. We hope to use this software to communicate with our crews and not have to build folders.

Review Source

Response from Exact Logix

June 25, 2019

Hi Alexis, Thank you for reviewing AccuLynx! I'm glad it is working well for you and I will pass along your feedback to the product team. As always, please don't hesitate to reach out with future suggestions or feedback at: http://feedback.acculynx.com/forums/243621-general-feedback. Hope you are all getting to enjoy the ATV!

AD

Ahmed D.  
CEO  
Construction  
Used the software for: 6-12 months

### "Ahmed darkawi"

March 9, 2023

5.0

Love how easy to work with

Pros

Easy to use and all my sales guys like it

Cons

i hope not to change to much with the process like when you invoice the job keeps changing all the time

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing AccuLynx

Have more immigration

Review Source

Response from Exact Logix

March 14, 2023

Hi Ahmed - Thanks for leaving a review of AccuLynx. Our software is designed to be as user-friendly as possible. We appreciate you being an AccuLynx customer!

KK

Kala K.  
Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "Satisfied customer"

February 3, 2022

5.0

Overall this program has helped improve the functionality of our business.

Pros

We made the switch to Acculynx over the last 60 days. We were offered training sessions with our own personal rep (Thanks \[SENSITIVE CONTENT\]!) who was quick to answer any and all questions during our session and follow up questions via email after our session had ended. This program has made project management simpler and more efficient for office staff and sales reps to work together on projects.

Cons

It is a little pricey, and at any trainings, or trade shows I have attended, it seems the best features offered are still additional a la carte fees.

Reason for choosing AccuLynx

Previous experience and a very informative sales member.

Switched from

[Leap](https://www.capterra.com/p/162690/Leap/)

Reps refused to use it

Review Source

Response from Exact Logix

February 17, 2022

Hi Kala - We're glad you've been able to make the switch to AccuLynx and have gotten your team onboard! We're all about finding efficiencies for your whole team. Thanks for leaving a review!

KF

Katrina F.  
Admin  
Construction  
Used the software for: 1-2 years

### "Review"

December 7, 2020

5.0

It really is a wonderful service. We just wish a follow up mechanism was built in

Pros

Locking stages and ease of photo editing, downloading/uploading

Cons

No triggers for milestones completed for follow up

Switched from

[Contractors Cloud](https://www.capterra.com/p/147207/Contractor-s-Cloud/)

Ease of use

Review Source

Response from Exact Logix

December 28, 2020

Hi Katrina - Thanks for leaving a review! We're glad that you can take advantage of AccuLynx's photo tools. We also hear your feedback regarding milestones and sharing this with our product team.

KM

Katherine M.  
File Manager  
Construction  
Used the software for: 1-2 years

### "My Opinion"

November 17, 2020

5.0

Overall it is a great software to use for my position.

Pros

\-It is easy to access all of the documents. -Being able to use task effectively -Using messages is like texting someone all day, every day. Easy use.

Cons

\-Task and Tags -When receiving a task via email it would be much easier if it were like tags; you are able to click on the message and it takes you straight to acculynx. Unlike task, you have to open up a different page, copy and paste the name, etc. Unless you have the task manager open. -Hoping that there is a better update when it comes to task. Tags -being able to search up the name of the person you are able to tag would be fantastic instead of having to scroll and scroll and scroll until you find who you're looking for.

Review Source

Response from Exact Logix

November 18, 2020

Hi Katherine - We love that you're enjoying the ease of use and ability to easily access what you need. We also hear your feedback regarding tasks and tags, and we're passing this onto our product team. We definitely urge you to stay tuned for some exciting product updates. Thanks again!

KO

Kevin O.  
General Manager  
Construction  
Used the software for: 2+ years

### "Acculynx Review"

May 26, 2020

5.0

Excellent and very useful.

Pros

This program is the absolute easiest to use in the industry today. It can be customized to fit your companies specific needs. The training for new users could not be easier. The reports are helpful and easy to understand and customize. I love the new automation features, it makes it seamless for staff and ensures follow up and consistent communication with homeowners.

Cons

The one feature I'd like to see available and made to be easier for us users, being able to build templates for the material order forms. With that said, when sending the order off, not need to save first, then send.

Review Source

Response from Exact Logix

May 27, 2020

Hi Kevin! Thank you for your review and for being a great AccuLynx customer. Your business means the world to us! We're continuously updating the product to better fit our customers needs, so we'll be sure to share your feedback with the correct teams. Thanks again!

YR

Yvonne R.  
Production Coordinator  
Construction  
Used the software for: Less than 6 months

### "Could have better features"

August 4, 2023

4.0

For the most part it is easy to use, however, it can be better.

Pros

I like that there are many features which allow you to customize each project.

Cons

I don't like that there's no option to chronologically assign tasks on task Manager. We have to input numbers and the system will place it in order, but I have to keep arranging the numbers whenever I add a new task. We arrange tasks based on locations and what's urgent to do first.

Review Source

Response from Exact Logix

August 11, 2023

Hello Yvonne - Thanks for leaving a review of AccuLynx. We are happy to hear that you have been taking advantage of our software. Thank you for being an AccuLynx customer!

SN

Sintay N.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Best roofing CRM"

May 12, 2022

5.0

The training was very thorough and organized. The tech support has been incredible, very fast and efficient responses always received

Pros

The software is well thought through for our roofing business. It seems like it was developed by roofers as it has anticipated all our needs

Cons

Not much, just wish we could have crew color coding in the Calander on the pro version

Reason for choosing AccuLynx

I received many demos from different CRM companies, when I saw your demo and asked questions it seemed like the answer was always yes, it is made for our industry, integrates with our lead source and supplier.

Review Source

Response from Exact Logix

May 16, 2022

Hi Sintay - Thanks for leaving a review of AccuLynx! We're glad that our software has improved the way that you run your business.

BJ

Barb J.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Need other options"

July 10, 2019

4.0

A lot!! Just using messages and tagging employees, workers we can get the little things done to make our customers happy and a happy customer is what EVERYONE wants!!!!

Pros

The ease of the whole software and simple, very easy to upload pics, docs, etc.

Cons

Would like this to change or add on: 1-Job number - you should be able to change yourself and not being able to change starting job number. Ours starts with the year 19-9001 would like to see 19-0001 2-Customer in record you should be able to add another contract to their record. Can't do it. Say further down the road they want basement waterproofing, have to add another record, same but different job. 3-Need to cater to basement waterproofing and crawlspace encapsulation, \[SENSITIVE CONTENT HIDDEN\] could tell you what see needs or would like added. 4-The reports can be more flexible (I called in on that one) they couldn't do anything.

Review Source

HD

Helen D.  
Receptionist  
Construction  
Used the software for: Less than 6 months

### "We love acculynx!"

August 9, 2023

5.0

It is good and helpful. Allows us to keep track of important dates.

Pros

I like the notes and dashboard. Very easy layout and functional use. Easy to navigate.

Cons

Some features that could be added to improve the design is a draft mode that automatically saves for notes. Occasionally when you are typing a note and try to see another profile, when you return all your typing you did is gone. It would be SO helpful if this was an option eventually. Also, the design of not being able to edit or delete notes and the fact if you are a sister-company who was multiple companies tied in with one, the layout is the same. I wish there was an option to customize different layouts to realize when you switch, there have ben so many times when I will add a profile and it's in the wrong side. I also wish you could unmark dead leads, and also be able to transfer profiles

Review Source

CJ

Caleb J.  
Estimating Coordinator / IT  
Construction  
Used the software for: 2+ years

### "Becoming a slick system but also is less customizable every year"

April 19, 2017

3.0

It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

Pros

Can access anywhere. Clean and visually easy to find the information you need on a screen (compared to many other programs) Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature) Eagle views can be imported directly into estimates and orders. Estimates can transfer directly to orders. Some control of file workflow Some ability to group multiple jobs under one homeowner. Can create estimate off of mobile device. If you are a US company there is integration available with Major suppliers. Support is quick to get to problems.

Cons

The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled. New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process. Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx. Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate. Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.

Review Source

JW

Joe W.  
Roofing Specialist  
Construction  
Used the software for: Less than 6 months

### "Joe wall "

August 14, 2023

4.0

Positive

Pros

The ability to easily add customers and categorize them.

Cons

It seems to have a lot of steps to do some pretty basic tasks.

Review Source

Response from Exact Logix

August 23, 2023

Hello Joe - Thanks for leaving a review of AccuLynx. If you ever have questions or would like to become more familiar with the software feel free to reach out to our customer service. Thank you for being an AccuLynx customer!

EM

Elizabeth M.  
Director of Sales  
Construction  
Used the software for: 2+ years

### "When only the best will do"

November 15, 2022

5.0

I have used other software programs and none compare with acculynx.

Pros

Full management software. Follow and manage jobs from start to finish. Easy to use. One stop shopping!

Cons

Cost to add additional users additional users is high.

Review Source

LR

Leslie R.  
customer relations  
Construction  
Used the software for: 2+ years

### "Roofing Contractor"

September 16, 2020

5.0

Great user friendly software, customer service is wonderful.

Pros

Easy to use for leads, prospects, invoiced and closed deals. Easy to edit each lead. Mobile app is great and user friendly. So handy and helpful.

Cons

There is nothing I can complain about. Anything we have needed, we call and get figured out right away.

Review Source

Response from Exact Logix

September 17, 2020

Hi Leslie - We're glad that you're enjoying our software! We strive to make the mobile app easy to use both in the office and on the go. Thanks for sharing your experience and for being an AccuLynx customer!

SA

Stacey A.  
Sales  
Public Relations and Communications  
Used the software for: 1-2 years

### "Awesome "

August 4, 2023

5.0

Amazing

Pros

Everything is easy access and simple. I recommend to anyone

Cons

Nothing at all. It’s hard to think of anything

Review Source

Response from Exact Logix

August 11, 2023

Hello Stacey - Thank you for being an AccuLynx customer!

LH

Laura H.  
Office Manager  
Construction  
Used the software for: 2+ years

### "User Friendly Software"

November 17, 2020

5.0

Overall, AccuLynx is very user friendly and the Customer Support has always been very patient and helpful

Pros

The integration between AccuLynx and QuickBooks

Cons

AccuLynx does not pull non-job related expenses, such as marketing expenses, from QuickBooks

Review Source

Response from Exact Logix

November 18, 2020

Hi Laura - Thanks for sharing a review of AccuLynx! Many of our customers also love the QuickBooks integration. We hear your feedback regarding additional non-job expenses and are passing this onto our product team. Thanks for being an AccuLynx customer!

EH

Erica H.  
Customer Care Manager  
Construction  
Used the software for: 6-12 months

### "Please allow webhooks"

December 23, 2020

4.0

Pros

I enjoy being able to communicate with my team during every process of a job, knowing they will receive an alert, and being able to document the entire process without deletion. The text features are nice for quick and easy communication with clients and leads, the email automations allow us to send our leads important information that could help us close deals.

Cons

If Acculynx would allow communication and webhooks and/or APIs to be implemented with programs such as Hubspot, this would cut out about 50% of my manual processes and allow me to reach more leads efficiently and professionally. I desperately want this functionality and not having this feature does make me consider switching applications in the future.

Review Source

Response from Exact Logix

December 28, 2020

Hi Erica - Like many of our customers, we know how important it is to be communicating with your crews and team! We also hear your feedback regarding the API and are passing this onto our product team.

JL

James L.  
Senior project manager  
Construction  
Used the software for: 1-2 years

### "Acculynx "

February 8, 2022

4.0

Over experience is great.

Pros

Everything is in the same place from start to finish of job.

Cons

It was hard for me to catch on right away.

Review Source

CZ

Chuck Z.  
President  
Construction  
Used the software for: Less than 6 months

### "Best CRM for exterior contractors "

August 31, 2022

5.0

It’s a very good system and they have an incredible support team. We’ve tried multiple CRMs over the last few years. Acculynx is by far the best in every category.

Pros

Acculynx is by far the most comprehensive and smooth CRM for exterior contracting that I’ve seen or tried. We could not find a system that worked for us for years and Acculynx answers nearly all our issues.

Cons

Working with sub contractors is difficult with Acculynx. They have a crew app but it is very expensive. Acculynx is already quite a bit more expensive than any other system we have used so another added expense was too much. We are working around it but it’s not ideal.

Reason for choosing AccuLynx

They answered our specific issues better than any system.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

There were too many things it couldn’t do for estimating and production.

Review Source

EF

Evan F.  
Sales Person  
Construction  
Used the software for: Less than 6 months

### "Photos Managament"

March 13, 2023

4.0

Pros

I like that there is a feature that allows photos to be directly attached to a customers file. It is very easy to create photo report to send to customers.

Cons

The photos are editable which is great. The only issue is there is no straight line option, only free hand, which can be very messy and unprofessional at times. Also the stickers they have are currenlty limited and are difficult to use at times because of how they change sizes.

Switched from

[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[Leap](https://www.capterra.com/p/162690/Leap/)

To combine programs and save time and money.

Review Source

Response from Exact Logix

March 14, 2023

Hi Evan - Thanks for leaving a review of AccuLynx. We are happy to hear that you have been able to save time and money with our software. We appreciate you being an AccuLynx customer!

LP

Lauren P.  
Director of Operations  
Construction  
Used the software for: Less than 6 months

### "PERFECT for anyone! "

December 1, 2022

5.0

Great. The deployment team assigned to us, \[SENSITIVE CONTENT\], are AMAZING. Anytime I had a question, hiccup or just needed support they were there!

Pros

Acculynx can be as in depth as you would like or as vague as you want. The customizable features almost allow you to create the perfect system for you and your team.

Cons

The QB integration should be better. It should allow for you to input all fields available on the QB app.

Switched from

[DASH](https://www.capterra.com/p/149523/DASH/)

Overpriced and while they have a TON of features they do not offer the features that mattered to us the most. Also the field app was horrible for our teams.

Review Source

Response from Exact Logix

December 5, 2022

Hi Lauren - Thanks for leaving a review of AccuLynx. We are happy to hear that you have found our customizable features valuable. We appreciate you being an AccuLynx customer!

SF

Susan F.  
VP Business Operations  
Construction  
Used the software for: 2+ years

### "Acculynx"

June 22, 2021

5.0

Pros

Integration with Quickbooks, eliminates double entry

Cons

Contract Worksheet, Commissions both need to be updated

Review Source

Response from Exact Logix

July 7, 2021

Hi Susan - We're glad that you find the Quickbooks integration helpful! We do have some exciting updates coming out for our contract worksheet soon so stay tuned for those.

MV

Mindy V.  
Estimator & Claims Negotiations  
Construction  
Used the software for: 2+ years

### "Great product"

November 23, 2020

4.0

I have been using Acculynx for the past 5 years and have been very happy with this platform compared to other CRM software and programs. Customer service is always available, and willing to help with a fast response.

Pros

A great platform that is easy to learn, use, and navigate.

Cons

There are no Cons I have discovered during the time I have used Acculynx.

Review Source

Response from Exact Logix

November 30, 2020

Hi Mindy - Thanks for leaving a review and for being an AccuLynx customer!

JB

Josh B.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Project manager"

December 3, 2020

4.0

Going from pounding nails to a desk and learning AccuLynx at the same time was very easy to do

Pros

Keeping track of job and orders with all the info for a job is in one spot

Cons

Every part that I need to use works very well

Review Source

Response from Exact Logix

December 7, 2020

Hi Josh - Thanks for leaving a review! We're glad that you're able to use AccuLynx to track everything in one spot. Thanks for being an AccuLynx customer!

RT

Robert T.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "SFSR "

December 1, 2020

5.0

Pros

The mobile access is very important for our crews, being able to manage them thru the app makes scheduling so much easier

Cons

Revising the contract worksheet could be easier to update

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Review Source

Response from Exact Logix

December 7, 2020

Hi Robert - Thanks for leaving a great review! We're glad you're able to easily manage your crews with our mobile app. We also hear your feedback regarding the contract worksheet and are sharing this with our product team. Thanks for being an AccuLynx customer!

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