# Page 13 | AccuLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is AccuLynx the right Roofing solution for you? Explore 804 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116187/Acculynx/reviews

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AccuLynx

4.6 (804)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of AccuLynx

## Showing most helpful reviews

Showing 301-325 of 804 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Juan A.  
General Manager  
Construction  
Used the software for: Less than 6 months

### "Happy with the Software so far! "

August 5, 2023

4.0

It’s been ok for now!

Pros

It’s very convenient for Roofing Companies!

Cons

Price is high for extra services and addons.

Reason for choosing AccuLynx

Better comments from other contractors!

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Roofing Software focus!

Review Source

Response from Exact Logix

August 11, 2023

Hello Juan - Thanks for leaving a review of AccuLynx. We are happy to hear that you have been taking advantage of our software. Thank you for being an AccuLynx customer!

JC

Jonathan C.  
Senior Project Manager  
Construction  
Used the software for: 1-2 years

### "Great software for many different industries"

August 19, 2023

4.0

Pros

I like that AccuLynx is relatively easy to use.

Cons

Selfishly, I do wish that some of the features/GUI was more tailored towards the roofing industry.

Review Source

Response from Exact Logix

August 23, 2023

Hello Jonathan - Thanks for leaving a review of AccuLynx. We are happy to hear that you have been taking advantage of our software. Thank you for being an AccuLynx customer!

aP

anthony P.  
operations manager  
Construction  
Used the software for: 1-2 years

### "Great Product!"

August 23, 2022

5.0

Pros

It is straight forward with features packed into it, but they are simple to navigate

Cons

Writing quotes could be cleaner/easier. Using a hard list of materials to quote a job is less than ideal, however it works.

Review Source

Response from Exact Logix

August 25, 2022

Hi Anthony - Thanks for leaving a review of AccuLynx. We are happy to hear that you have found our software user-friendly. We appreciate you being an AccuLynx customer!

RC

Robert C.  
Commissioner  
Construction  
Used the software for: 6-12 months

### "AccuLynx User Experience"

September 12, 2020

3.0

Customer tech support is ok, software can be great , but needs more simplicity and addon's should be part of the software. I'm looking into other products .

Pros

GUI had a nice theme to it. some of the reports are very useful , but needs to be more user friendly.

Cons

Software runs slow, in order to get the full capabilities of the software you need to pay for addon's These items like payment processing , digital contracts should be included for the price of the monthly service charge. The Quick book add on is expensive. Most companies provide this feature for free. Want to use the Mobile app? their are some features that you will need to pay for as addons too. You have to click all over the place to get things done. Not simple.

Review Source

NF

Nina F.  
Client Support Manager  
Construction  
Used the software for: 2+ years

### "Acculynx is probably my longest relationship ever "

June 24, 2021

5.0

Pros

I've been using Acculynx for about 7 years now and I love how fast and easy it is to use as well as its integration with other applications.

Cons

I cannot think of anything except pricing :)

Review Source

Response from Exact Logix

July 7, 2021

Hi Nina - We're glad that AccuLynx has been in your life for so long! We strive to be easy to use and to integrate with the tools that roofers use every day. Thanks for being an AccuLynx customer!

DD

David D.  
General Manager  
Construction  
Used the software for: 2+ years

### "Easy to use "

November 17, 2020

5.0

Love the service and product when I am in the field easy to find my customer.

Pros

Navigation in the application is easy to use.

Cons

When up loading pictures from mobile they do not stay in order.

Review Source

Response from Exact Logix

November 18, 2020

Hi David - We're glad you find AccuLynx easy to use and navigate! We hear your feedback regarding mobile photo uploads and urge you to stay tuned for an upcoming product update! In the meantime, we're passing your feedback onto our product team. Thanks for leaving a review and for being an AccuLynx customer!

BH

Betsy H.  
General Manager  
Construction  
Used the software for: Less than 6 months

### "New User - "

October 29, 2020

4.0

Overall we like it quite a lot so far - even the sales reps are used to it in a short amount of time & are happy with the efficiency it's brought to estimates & overall job processing.

Pros

The fact that we're able to do everything from start to finish in 1 program.

Cons

There are just a few feature issues I'd like to see changed down the road - there are too many notifications for things that aren't necessary, the calendar should be on the dashboard, and the biggest one is that a customer should NOT have to have an email address in order to sign the contract on the spot!

Switched from

[MarketSharp](https://www.capterra.com/p/130642/MarketSharp/)

We wanted everything to be simpler & more efficient & not to have to switch back & forth between programs to get everything done.

Review Source

Response from Exact Logix

November 3, 2020

Hi Betsy - We're glad you can use AccuLynx for all your needs! We also hear your feedback regarding notifications and the main dashboard. Thanks for being an AccuLynx customer and for leaving a review!

DW

David W.  
Quality control inspector  
Construction  
Used the software for: 2+ years

### "A good experience with Acculynx"

December 4, 2020

5.0

I really like it. I have used it for at least 5 years.

Pros

I like the fact I can look up all the documents, take pictures, fond out who the salesman is and have a direct line to their phone. I like that you can access Google maps by touching the address.

Cons

Sometimes when I am taking pictures it automatically flips to uploading pictures the I have to upload them and then hit add photos again.

Review Source

Response from Exact Logix

December 28, 2020

Hi David - We're glad that you're taking advantage of these great AccuLynx features! We also hear your concerns regarding the photo tools in AccuLynx. We're passing this onto our product team. We also have an exciting product update coming in early 2021 that will address photos.

ZM

Zoe M.  
Claims Specialist  
Construction  
Used the software for: 6-12 months

### "Great System"

October 29, 2020

5.0

I like using acculynx daily, once you learn the system you do not forget it.

Pros

Accessibility, convenience, user friendly.

Cons

Jobs Report plus is an extra expense. Customer service is not very good.

Review Source

Response from Exact Logix

November 3, 2020

Hi Zoe - Thanks for leaving a review of AccuLynx! We're glad you've been able to incorporate Acculynx into your daily workflow. We hear your concerns about ReportPlus and our customer service team. We're sharing your feedback with our product team. Thanks for being an AccuLynx customer!

JJ

Joe J.  
Owner  
Construction  
Used the software for: 2+ years

### "Review"

May 17, 2022

4.0

Good just a few issues.

Pros

There are several things I like about the product. It’s great for organizing everything and having it in one place.

Cons

The way it seems to change too often. The uploading process takes too long. Sometime it doesn’t even upload.

Reason for choosing AccuLynx

Just due to the past experience I’ve had.

Review Source

BW

Brycen W.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Acculynx Review"

December 1, 2022

4.0

We are now able to keep track of our customers information all in one place and it is helpful with billing.

Pros

The overview page of each job and the ability to switch to another job.

Cons

The photos sometimes upload as HEIC files and i am not able to download them to my xactimate.

Review Source

Response from Exact Logix

December 5, 2022

Hi Brycen - Thanks for leaving a review of AccuLynx. We are happy to hear that you have been taking advantage of our organizational tools. We appreciate you being an AccuLynx customer!

LB

Lauren B.  
Manager  
Construction  
Used the software for: 2+ years

### "Acculynx is great!"

December 3, 2020

5.0

Excellent customer service!

Pros

We LOVE the Reporting. I can view marketing expenses, sales reports, etc. Great functions for helping make decisions.

Cons

Minimal things we don't like. The search feature sometimes doesn't pull things up when it should - so you search it a different way and it works. Its strange.

Reason for choosing AccuLynx

Seemed like a great fit.

Review Source

Response from Exact Logix

December 7, 2020

Hi Lauren - We're glad to hear that you love the reporting features available in AccuLynx! We also hear your feedback regarding these system bugs. If these pop up, please let our support team know and they'll be happy to dig into things!

MR

Michael R.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Amazing for organization"

May 12, 2022

5.0

Pros

Super easy to stay better organized between the office, sales team, and installation teams. Love that it integrates with QuickBooks.

Cons

Disappointed that only when you record an invoice does it import info to Quickbooks. Would like to see an option to sync client info earlier in the process and sync estimates.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Reason for choosing AccuLynx

Seemed much better tailored to our industry and some managers had previous experience using the software

Review Source

Response from Exact Logix

May 19, 2022

Hi Michael - Thanks for leaving a review on AccuLynx! We're glad that our software has helped your entire team get and stay organized. We appreciate your feedback regarding the QuickBooks integration and will pass that onto our product team.

AH

Andrew H.  
General Manager  
Construction  
Used the software for: Less than 6 months

### "New but excited about it "

October 21, 2021

5.0

Still training and onboarding... preparing to launch in our company with new leads

Pros

More capable than Job Nimbus and able to reduce our redundancies to make us more productive.

Cons

Difficult to completely merge over from Job Nimbus.

Switched from

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)

Needed a new crm to support our growth and reduce redundancies

Review Source

Response from Exact Logix

October 29, 2021

Hi Andrew - We're glad to hear that you've enjoyed getting started with AccuLynx! Switching technology can be overwhelming, but our support team is always here to ensure it's a smooth transition. Thanks for leaving a review!

AT

Angela T.  
Chief Culture Officer  
Construction  
Used the software for: 2+ years

### "Favorite Part"

July 17, 2019

5.0

It is one of the most user friendly roofing databases out there. New staff, quickly learn Acculynx with ease, helping us to streamline our training process.

Pros

My favorite part about Accuynx is that they are continually making improvements. You can even submit ideas for improvements. They take your ideas into consideration and even make changes based on your suggestions.

Cons

I wish it would bring up all of our jobs by color/type of product. For example - bring up all of the Driftwood OC Roofs. Instead we have to keep a separate database with this info which is time consuming and not very efficient.

Review Source

EH

Edward H.  
CEO  
Construction  
Used the software for: 2+ years

### "Review"

February 15, 2022

5.0

Overall, very happy with customer service and how easy the software is to use.

Pros

Easy to use and customer service is very friendly/helpful. Did a great job with onboarding to refresh me on how to use. I used to use this software for another company when I was a sales rep. Now I own my own company and this help me make time more efficient.

Cons

Pricing is a bit much, may want to lower pricing before competitors catch up.

Review Source

Response from Exact Logix

February 17, 2022

Hi Edward - Thanks for sharing your review! We're glad that you've been able to take advantage of our amazing customer service team and appreciate your feedback.

AW

Alana W.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Communication"

July 10, 2019

5.0

With the addition of the field app, it is so easy to add pictures while on the jobsite, add notes, etc. Acculynx is definitely an asett to our company.

Pros

We use Acculynx daily, on every job. It is an extremely valuable tool. We use it from beginning of the job to the end of the job. It is a valuable way to communicate to each department. It is essential for communication.

Cons

I don't have any cons to add. If anything arises, we put in a suggestion. We have had a few things that we suggested actually added to Acculynx over the years.

Review Source

CW

Carrie W.  
Back office  
Construction  
Used the software for: Less than 6 months

### "Overall a very good product"

August 14, 2023

4.0

Other than not being informed that the texting was not working until after we had sent a weeks worth of text to clients and our team our experience has been positive overall.

Pros

The team/person we had implementing our AccuLynx was phenomenal!

Cons

Cost seemed high - maybe with more use it will prove to be worth the cost

Reason for choosing AccuLynx

features

Review Source

Response from Exact Logix

August 23, 2023

Hello Carrie - Thank you for leaving a review of AccuLynx. We are happy to hear that you have been taking full advantage of our software. Thank you for being an AccuLynx customer!

JA

Jase A.  
Restoration Consultant  
Construction  
Used the software for: Less than 6 months

### "Works Great!"

February 11, 2022

4.0

No problems so far! Except for the pictures. They come in mixed up.

Pros

Progression of jobs that I can track as well as writing estimates on the spot.

Cons

All the email notifications that come in. Also the pictures get uploaded not in order.

Switched from

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

JN wasn't right for our company model.

Review Source

Response from Exact Logix

February 17, 2022

Hi Jase - Thanks for sharing a review! We love that AccuLynx has helped you create estimates in minutes. We also hear your feedback regarding photos and are sharing that with out team.

SR

Sylvia R.  
Accounting Assistant  
Construction  
Used the software for: Less than 6 months

### "Overall Review"

January 6, 2022

5.0

We are able to use the messages to problem solve with each other and the fact that you can attach emails to the messages comes in handy.

Pros

I like the way it is set up, and I am able to pin the fields that I use the most instead of having to search for it every time.

Cons

I haven't figured out if there is a way to change the date on a task that was assigned to you and you are not able to complete it quit yet. I have not come across anything else that is difficult to use thus far.

Review Source

LP

Lynne P.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Acculynx "

September 22, 2020

5.0

I love the communication between office and field especially with the new way of working due to Covid-19.

Pros

I love the fact that I can add files, update notes etc. and my field team can see immediately as they have the mobile application on their phones.

Cons

My biggest issue is when people do not update the job status. I then have to make calls, see where the job is at, etc......

Review Source

Response from Exact Logix

September 24, 2020

Hi Lynne - Thanks for taking the time to share a review and for being such a great AccuLynx customer! We're happy our software has helped your team communicate better, especially throughout COVID. Thanks again!

JS

Jessie S.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Very helpful tool for keeping track of customers, job progress, photos, estimates."

February 6, 2020

4.0

Easy to manage customers calling in. Makes communication easier.

Pros

Search function works with either email, phone, street address and name. Able to have a random customer call the office and our staff can quickly pull up the job photos, estimate , contract, and all the job messages within seconds.

Cons

The website feels much more polished than the field app. App constantly throws you out of the job into the main overview screen. The price per user model is not our favorite. Feels like the longer we use it we the harder it would be to move to a different crm platform.

Review Source

MQ

Michael Q.  
Commercial Sales  
Construction  
Used the software for: 2+ years

### "Commercial Sales"

June 28, 2021

4.0

Pretty good

Pros

Ease of use. Very easy to use when bidding

Cons

Switching between residential and commercial projects is lacking

Review Source

Response from Exact Logix

July 7, 2021

Hi Michael - Thanks for leaving a review! We're glad that you're able to to easily use AccuLynx when bidding jobs. We also hear your feedback regarding the commercial use and are passing this onto our product team.

AR

Angela R.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Office Manager"

July 17, 2019

4.0

Acculynx is not as complicated to use and is a good fit for the roofing industry.

Pros

The reports and software are easy to understand and use.

Cons

Commercial jobs show up under the employee's/owner's name instead of the company name. The cost is high compared to other software and charged more for the Elite. I have used other software such as Dash and Chronicle that does not charge for additional perks in the software.

Review Source

OL

Olivia L.  
Customer Reltaions Manager  
Construction  
Used the software for: 1-2 years

### "The great tool"

November 23, 2020

5.0

Pros

I love using this software to track my customers status, organize their documents, and view the financial aspects of their account

Cons

There is not many things I dislike about this software other than one small detail of how once things are behind it is a bit hard to get caught up in order to use this as the great tool that is it.

Review Source

Response from Exact Logix

November 30, 2020

Hi Olivia - Thanks for leaving a stellar review of AccuLynx! We're glad our software has helped you stay organized. We understand how it can be difficult to catch up when things fall behind. Our support team is here to help in any way they can, whether it's offering a refresher course or sharing how other companies utilize AccuLynx.

Talk to a Capterra advisor for free and get results within 15 minutes.