--- title: "Page 2 | AccuLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is AccuLynx the right Roofing solution for you? Explore 847 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/116187/Acculynx/reviews/?page=2" page_type: "reviews" language: "en" --- AccuLynx 4.6 (847) [View alternatives](https://www.capterra.com/p/116187/Acculynx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Page 2 - Reviews of AccuLynx ## Showing most helpful reviews Showing 26-50 of 847 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Chris B. Owner Construction Used the software for: 2+ years ### "Cost vs. ROI" May 14, 2026 4.0 Overall Acculynx is a decent product but it comes at a cost. We appreciate the flexibility of creating estimates to fit our specific needs but the cost is too high. Acculynx is set up to handle the needs of a large organization but almost overwhelming for smaller companies. Pros Acculynx is very flexible for our needs and very responsive with suggestions, help or questions. When one emails or calls they respond very quickly and actually listen to customer suggestions when upgrading their product. There are a few bugs and issues that occur as with any software However, they are responsive when reported and usually get them smoothed out. Cons Acculynx has repeatedly raised the price for their product. They have multiple add on products but at a pretty big cost. By using some of the additional products offered you can really shoot up your bill. For a smaller company the cost is not worth the additional add on. The base cost is also reaching a point of forcing us to look elsewhere. Review Source JM Joella M. CFO Construction Used the software for: 2+ years ### "My Opinion " May 14, 2026 4.0 Over all the CRM is a really great product and easy to navigate once you get the hang of it. Would like to see a few features advanced. Pros The customisations that you can set up with the workflow. Easy to enter in customers and keep track of everything. Estimates are easy to create once its set up how we need it. Customer support is easy to access and they are very helpful! For new operators coming in the how to videos that come up and amazing! Cons We can not request multiple commissions from the same customer. The averages of the A/R Range is the average of the averages, which gives an inaccurate data points to go off of. Can not do cascading tasks with automations, would like to be able to automatically create a task/checklist item when a previous task is completed. Alternatives considered [CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[Leap](https://www.capterra.com/p/162690/Leap/) Reason for choosing AccuLynx Acculynx has better features than the others do. Review Source aA andrea A. Controller Construction Used the software for: 1-2 years ### "Reliable, Efficient, and a Huge Time-Saver" May 1, 2026 5.0 Overall, my experience with AccuLynx has been very positive. It’s been a reliable system that helps keep our jobs organized from start to finish, especially when it comes to invoicing and closing out projects. I appreciate how user-friendly it is for the tasks I handle daily, and it doesn’t give me many issues or glitches. The ability to copy information between jobs has been a huge time-saver and makes maintaining consistency across projects much easier. It’s one of those features you don’t realize how much you rely on until you have it. Overall, it’s made my workflow more efficient and streamlined, which has been a big win for both me and the team. Pros I am the Controller and from my perspective AccuLynx has been a really solid tool for us, especially on the invoicing and job completion side. One of my favorite features is the ability to copy from one job to another—estimates, photos, documents—you name it. It saves a ton of time and comes in handy more often than I can count. The platform is also very reliable; I rarely run into bugs, which makes day-to-day work smooth and efficient. Cons The pricing is a bit on the higher side, but for us, it’s been worth it for the time savings and overall functionality. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) To align with other 10X roofers for Cardone Ventures Review Source MK Mandy K. Office Manager Construction Used the software for: 2+ years ### "Reliable All-in-One CRM That Keeps Our Roofing Operations Running Smoothly" May 1, 2026 5.0 We’ve been using AccuLynx for years, and it’s become the backbone of our operations. It keeps everything organized in one place, from documents and permits to customer communication and invoicing, which has made our workflow much more efficient. The platform provides strong value for the cost by replacing multiple systems, and we feel confident managing all of our project and customer data within it. Customer support has always been responsive and helpful whenever we’ve needed assistance, and while there are occasional minor issues, they’re typically resolved quickly. Overall, AccuLynx has been a reliable tool that helps us stay organized, communicate effectively, and continue growing our business. Pros What we like most about AccuLynx is how it keeps our entire operation organized in one place. From permits and documents to customer communication and invoicing, everything is tied to the job, which makes it easy to track, manage, and stay on top of every project. It has streamlined our workflow, improved team communication, and eliminated the need for multiple systems, saving us a significant amount of time. Cons If I had to point out a downside with AccuLynx, it would be the field app. It’s constantly being improved, which we appreciate, but at times it can feel a step behind the desktop version in terms of speed and functionality. That said, updates are frequent and it’s clear they are actively working to make it better. Alternatives considered [Roofr](https://www.capterra.com/p/208102/Roofr/) Reason for choosing AccuLynx We've used both with previous companies and nothing compares. Review Source JM Jessica M. Operations Manager Construction Used the software for: 2+ years ### "Reliable, User-Friendly CRM That Keeps Improving" April 20, 2026 5.0 I have been very satisfied with AccuLynx. When I helped set it up for our company years ago, I found it to be very user-friendly and easy to learn. AccuLynx has also done a great job of continuing to improve over time. As technology evolves and the market and industry change, the platform consistently updates and adapts to meet those needs. That ongoing development has made it a reliable tool for our business. Pros One of the things I like most about AccuLynx is that it serves as a central file system for the entire company. Everything: documents, contracts, payments, photos, and communication, is stored in one place and tied to each job. This makes it much easier to stay organized, find information quickly, and keep everyone on the same page. Whether you’re in the office or out in the field, having all job-related details accessible in one system really improves efficiency and communication across the team. Cons One thing I wish AccuLynx offered is more flexibility for personalization. As someone who works in the office handling administrative tasks, the information I need to see on a daily basis is very different from what a project manager or company owner needs. It would be incredibly helpful if each user could customize their own dashboard or view based on their role. Being able to prioritize the tools, data, and workflows most relevant to my responsibilities would make the system more efficient and easier to navigate. Right now, it feels like everyone is working from a similar layout, even though our day-to-day tasks are very different. More user-specific customization would go a long way in improving productivity and overall user experience. Review Source GR Grant R. VP Sales Construction Used the software for: 2+ years ### "Estimate needs" April 20, 2026 5.0 Decent, it could use better instruction videos that dive deeper. The videos are very basic. Maybe even a step-by-step style. I need to pause it and work then continue on. Pros Picture Retention and Lead tracking are great help with. The new custom fields have been nice to use. Cons You cannot do selections in the estimate. It should be able to have options that tally up a total. This is a huge issue. People are used to filling a cart online with up sales. I also do not like the mandatory filled out fields in certain drop-down menus. Alternatives considered [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) Reason for choosing AccuLynx This one is not as robust as Acculynx with lead management. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Features are better in Acculynx. But the estimating part is worse. Review Source VR Verified Reviewer Senior Sales Development Representative Construction Used the software for: 6-12 months ### "Good all-in-one platform for managing roofing projects" May 13, 2026 4.0 Overall, my experience with AccuLynx was positive. It definitely helped improve organization and visibility across projects, especially when handling multiple jobs at the same time. There’s a learning curve in the beginning, but once the team gets comfortable with it, it becomes a solid system for managing day-to-day operations. Pros Managing leads, jobs, photos, estimates, and communication felt a lot more organized compared to juggling multiple tools. The mobile app was also helpful for field updates without needing to go back and forth with the office team. Cons Some parts of the platform felt a bit outdated and took time to get used to. A few workflows also felt more complicated than they needed to be, especially during setup. Reporting could be more flexible too. Switched from [Beam AI](https://www.capterra.com/p/10017154/Beam-AI/) Beam AI worked fine for basic workflows, but we needed something more operationally focused and easier for teams to use daily. AccuLynx felt more complete for managing projects, communication, and job tracking in one system instead of patching together different processes. Review Source LL Laurence L. Senior Sales Consultant Construction Used the software for: 2+ years ### "I've learned to work with the program, but not overwelmed with it." December 3, 2025 3.0 I've learned to work with Acculynx over the years and do workarounds for the deficiencies. However, it would not be my 1st choice if I was the decision maker. Pros I'm do estimating and sales. I use Acculynx to communicate with production and administration. It does a good job of messaging. You can create all types of templates for different roofing products and locations. It does a good job with pictures. You can upload them and edit them easily. You can also upload documents easily. Cons Templates are not as flexible as you would like. If you create an estimate, you can clone it for, let's say, a different product. I'm often doing estimates for several product options. However, if you need to make a change, which happens all the time, you need to reflect that change in each cloned estimate. This takes time and can easily result in mistakes. Another problem with the estimating process is that you put together estimates based on measurements that are entered. If you need to change the measurements for any reason, you need to redo all your estimates. This is a huge drawback. The CMS aspects of the program are very weak. So weak, I choose not to use them and need to keep a standalone system. Finally, they have several nice enhancements, many of which are additional fees. If you want to use them, the entire company must adopt it at the management level. You cannot choose to use one yourself. Review Source EB Estefany B. Office Manager Consumer Services Used the software for: 2+ years ### "Easy to Use With Excellent Customer Support" May 1, 2026 5.0 Overall it’s been a solid CRM that gets the job done without being complicated. It keeps things organized and the support team makes a big difference. With a few improvements, it would be even better!! Pros It’s really simple and easy to learn. The layout makes sense so it doesn’t take long to get comfortable using it. Customer service is honestly one of the best parts. You can talk to a real person and they’re always nice and helpful. They also follow up after to make sure everything is still good, which I appreciate! Cons I wish you could assign multiple users to one lead since teams usually work together. The mobile app can be a bit laggy at times. The search feature could also be better. It feels a little limited and could use more filters to find things faster. Alternatives considered [Roofr](https://www.capterra.com/p/208102/Roofr/) Reason for choosing AccuLynx ACcuLynx has many features and it's easier to use for our team. Review Source GJ Gabbi J. Operations Manager Construction Used the software for: 2+ years ### "Review for Acculynx" December 2, 2025 4.0 95% awesome - great tool for crew users, i wish the labor costs could be automatically included if we chose. Pros User interface, security, customer support - \[sensitive content hidden\] responds quickly to our evergrowing team at any given time! Added a new location this year which will help us stream line our business. Cons production piece not user friendly on mobile app, i typically use the web version but it would be nice to use more functions for my role through the app when on the go. Review Source TS Ted S. CFO Construction Used the software for: 2+ years ### "COO and accounting manager." May 14, 2026 5.0 Pretty good. Seem to find something weekly that I like and makes me feel better about the system. I think training when we first started using it helped our key employee, but we didn't really have a train the trainer experience to help our other emplyees Pros Easy for my production team to use. Solid mobile app. Good search features. Just hired someone from another company that uses A/L, so it's nice to see him up and running fasst. Cons Reporting is clunky. Works better for exterior jobs. We are struggling on using it with our interior jobs. Review Source CE Christian E. COO Construction Used the software for: 2+ years ### "I would recommend Acculynx" May 1, 2026 4.0 overall positive experience. From extensive research, Acculynx is the best CRM for roofing contractors. Pros Ease of use and intuitive user face design. The amble cloud storage is great for photos and docs. The e-sign feature with tracking is great. The app connect syncing is also very helpful. Cons being able to quickly show good, better, best options instead of having to create a new smartdoc and import. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing AccuLynx Acculynx is a superior CRM with more functions, and easy user customizations. Review Source JB Joshua B. Client Care Representative Construction Used the software for: 6-12 months ### "A Game Changer with Room for Improvement" November 13, 2025 4.0 Acculynx is very convenient and keeps company communications tidy. The new update has some bugs that need to be dealt with, particularly with the calendar. Pros Acculynx is easy to navigate. It keeps everything together, including communications. I actually find the Messages feature very useful and necessary and hope that it doesn't get replaced with Communications. Cons My biggest issue with Acculynx is definitely the lack of ability to search for jobs based on materials. If I want to find a standing seam roof of a specific color, it can be nearly impossible to find. Also, property management jobs should have a designated system. I can not use the previous contact information to create leads, because changing the unit for the new lead will mess with the old job. So, the leads need to be started from scratch. There should be a designated property management lead-creation system that allows new leads to be created with old contact information, and the changes on the new lead should not change the details for the old jobs. Review Source SW Sam W. Office Manager Construction Used the software for: 2+ years ### "Very easy to use & manager customer accounts" April 17, 2026 4.0 Very easy to put leads in and manage all of our customer accounts. I wish the communication it has with CompanyCam was better... such as, once a job is moved to prospect and gets a job #, it would be nice if CompanyCam could then show that same job #. Pros I really enjoy using Acculynx. My favorite thing is how organized it helps us keep our client's documents, payments, pictures and job costs/spending. Cons I wish there was another line to insert information in the location info... We have several addresses that we do multiple projects at, so I would like to be able to "label" them with flooring or roofing, etc, where we can see that when just glancing at the job name and address... I don't like to have to open every job to see if it is the one I am looking for. Review Source JF Jordan F. Estimator Construction Used the software for: 1-2 years ### "Full-Featured CRM with All You Need!" April 17, 2026 5.0 This has been a terrific overall CRM for our small business. It has all the necessary features we need for job creation, tracking, financials, and communication. Pros It's a full-featured CRM that allows us to communicate internally and maintain all pertinent information. Also allows you to track and record communication with your customers. Cons I'm not a big fan of the photo report creation and setup. I feel like the photos could be grouped by tag a little better. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Outgrew the usefulness of that CRM. We needed something that could encompass all areas of project management. Review Source KR Kayly R. SDR Construction Used the software for: 6-12 months ### "Raptor Roofing SDR/Office Experience" December 3, 2025 5.0 Overall, it’s a great system. Everything is laid out in a way that’s easy to work with and even easier to learn, which really helps keep things moving. One of the features I appreciate the most is the email section in the comments. Having everything organized there makes my workflow so much simpler and way more efficient. It saves time, cuts down on confusion, and just overall makes the job feel smoother. It’s definitely one of my favorite parts of the whole setup. Pros I really enjoy using AccuLynx because it’s easy to navigate. Uploading information is simple, and the system offers a lot of useful features. One thing I really like is how smoothly everything updates—when one change is made, the whole system syncs seamlessly. It makes the workflow feel clean and dependable. Cons I would say the limitations in the number of functions can be challenging. The CPIs that are tracked aren’t always accurate, and it can be difficult to find the specific CPI you need in AccuLynx when you’re looking for it. On top of that, having such a minimal set of features makes it harder for a company to operate smoothly, especially when you rely on these tools to stay organized and efficient. Switched from [Sales Force Automation-SFA](https://www.capterra.com/p/114993/Sales-Force-Automation-SFA/) I just switch job so that came with new system in place. Review Source MM Michelene M. Office Manager Construction Used the software for: 1-2 years ### "Great for Organization and Company Communication" December 3, 2025 5.0 Overall, using Acculynx has been a very seamless experience. The onboarding and training processes were so helpful and the refresher videos help when I have forgotten a step. The user experience is very intuitive. Pros I love how Acculynx keeps our company and sales team organized. I especially love the communication tools and financial worksheet. They keep everyone on the same page throughout the entire process. Cons I would love to see a more robust payroll management feature for creating cap out sheets and understanding P&L, including commissions, for each job. Switched from [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) The document template user experience was not great as they do not use smart sheets. Text sections would move around in our documents, making them look unprofessional and messy. The estimate system and checklist system was unnecessarily complicated and too much for our company processes. We needed a straightforward and user friendly CRM. Review Source SN Shawn N. Project Manager Construction Used the software for: 2+ years ### "Acculynx Review" April 16, 2026 5.0 Overall Acculynx is a valuable tool for this industry. It is an excellent way to keep the office and the field on the same page Pros The ability to access all of my clients information in one place. And communicate whith them seamlessly without having to use several apps like we did previously. Cons Some of the photo album capabilities could use an update. It would be nice to be able to crop and zoom. Review Source BO Betty O. Office Manager Construction Used the software for: 2+ years ### "Great program!" November 13, 2025 5.0 Great! If there are issues customer service is easily available and the program is easy to understand how it works. Pros The customer support is easy and quick. The flow of the program and easy to use even for those that struggle with new programs. Cons I dislike that at time the system can be slow or have weird glitches off an on. Also wish you could change the name of a lead prior to it becoming approved. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) AccuLynx is easier to use and has better reporting Review Source RL Rachel L. Inside Sales Representative Construction Used the software for: 1-2 years ### "Ease of use" December 2, 2025 5.0 Acculynx is a very useful tool and has many functions that make it easy to utilize. Also, there are many ways to sort thru clients and filter down to what you are trying to focus on in your prospecting. The map search function is useful when looking at a list of past jobs. Pros Ability to add multiple attendees to appointments is helpful. Also like the notifications @ me they work easily to make sure tasks are cleared out. Cons There is not much of an inside sales lead utilization like call results and call function that would bring you up to the next account to call for past clients. Like the ability to label clients as sales, no sales, inspection no sales and so on. Then use a call function to cycle thru the clients in a set label and city, with call end results, that would take client out of the call list or pause them in the call list for a certain amount of time. This would give much more utilization for inside sales and calling past clients for new projects/inspections. Review Source JF Jill F. Assistant Project Manager Construction Used the software for: 2+ years ### "Improves visibility and reduces costly errors." May 31, 2026 5.0 Good fit for project managers and contractors in need of tracking expenses, allocating resources and monitoring budgets easily alongside schedules and tasks. Pros Designed to streamline communication, support scheduling, budgeting, document management and real-time collaboration. AccuLynx is my answered prayers. Cons Comes with a steeper learning curve but it should work well when you get used to it. It is doing wonders for us. Review Source JC Julia C. Vice President Construction Used the software for: 1-2 years ### "We love Acculynx!" April 17, 2026 5.0 We love Acculynx and it can do so many things that are helpful to our business and have allowed us to grow and scale. The customer service is top notch. Pros We love the pipeline and organization. We also utilize reports plus and it has changed how we run our business. Cons The cost for additional add ons is a lot. Sometimes my team will ask for something or look at something and it costs so much money that I just can't agree to it even if I think it would help. I wish some of these add ons were included. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) It didn't have the features we needed - especially the reporting feature Review Source JM Jerome M. Project Manager Construction Used the software for: 2+ years ### "Best Roofing Tool Ever!!" April 16, 2026 5.0 AccuLynx is a well thought out and intuitive product to use. It makes everything about client management very straightforward. Pros The product constantly works well. We have tried other CRM's and this one is head and shoulders above the others. Cons I am so happy with this product that there is nothing that I do not like. It is just well implemented. Even the app works great! Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) It was so bad. It just did not work for us. Customer service was horrible Review Source PJ Phoebe J. Front Desk Associate Construction Used the software for: 6-12 months ### "Acculynx Review" November 12, 2025 4.0 Generally positive. I transitioned to acculynx from another CRM software recently and I appreciate how little issues there are day to day. The live calendar updates are very helpful. The layout is very user friendly. Pros I like the live calendar updates and the consistency in quality. Never had an issue with a bug or with security. Cons I wish acculynx was more customizable. There are some 3rd party booking websites that we use for clients and I have to manually transfer them to acculynx rather than there being an option to generate in acculynx. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Our company merged and the branch that I now work for uses Acculynx. Review Source LH Linda H. Office staff Construction Used the software for: 1-2 years ### "AccuLynx Works!" November 25, 2025 5.0 Everyone is very helpful. If you have a problem, they will stay with you until it’s solved. This includes help office AND account officers. Pros It’s great when you are looking for a job, you can type in the job number or the job customer or the job address and still get the account quickly. Cons I would like it if when you’re working on a job and you’re toward the bottom of the page and you want to go to another job if you could just click on something at the top and you could search for the next job instead of having to scroll all the way to the top. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) For critical management of customers with everything in one spot. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.