# AccuLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AccuLynx the right Roofing solution for you? Explore 837 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116187/Acculynx/reviews --- AccuLynx 4.6 (837) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AccuLynx Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews WH William H Project managerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “The integration of all of the different softwares (eg. estimating, payment processing, reporting, etc.) make this a very helpful all in one platform“ November 12, 2025 MC Michael C Project ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The app is terrible when it comes to photos. If you are reviewing one of 1051 photos and let’s say you scroll to picture number 45 way at the top when you back out of looking at that photo it starts you over at 1051 again.“ November 12, 2025 JA Jason A Outside SalesConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Easiness of system, Accessibility of documents, The fact that all needed docs can be accessed in one spot, The fact that templates can be used and stored on system is amazing , The client information and location is easy to find and we as users can click on address and get directions to the location“ November 12, 2025 JB Joshua B Client Care RepresentativeConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “My biggest issue with Acculynx is definitely the lack of ability to search for jobs based on materials. If I want to find a standing seam roof of a specific color, it can be nearly impossible to find.“ November 13, 2025 PJ Paul J Office CoordinatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “AccuLynx allows for seamless workflow, from scheduling, to estimates, to ordering with our local suppliers.“ June 4, 2025 AS Anthony S Project ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have learned that it is hard for me to duplicate estimate and update to live pricing when i have an old estimate and they ask for a new one updated to todays cost.“ April 17, 2026 SW Sam W Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “My favorite thing is how organized it helps us keep our client's documents, payments, pictures and job costs/spending.“ April 17, 2026 AR Anastacia R Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like that we are not notified of received emails in AccuLynx - I either have to look back through the entire email thread in the job card or make sure that I am cc'd. and can get replies through my external email account.“ November 17, 2025 ## Showing most helpful reviews Showing 1-25 of 837 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carly A. Office Manager Construction Used the software for: 2+ years ### "Love it" July 17, 2019 5.0 We have been using Acculynx for years. It is extremely user friendly. If I ever have a problem or question, customer service is always available and helpful. Pros User friendly Self Explanatory Customer service is fantastic Customizable All facets of company can use and communicate (office, sales, production, accounts receivable etc) Cons Our only issue is the app. Would love if it was more adapted to iphones Review Source SR Shaun R. Business development manager- Sales Construction Used the software for: 2+ years ### "Good Almost Great" April 16, 2026 4.0 Pros Construction management, Lead Tracking, Optimal Organization, Customer Support, Field app development and optimization (IOS) Cons Expensive cost for add-ons Switched from [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) Ease of use and overall productivity for the team Review Source AA Andrea A. Admin Construction Used the software for: Less than 6 months ### "New to Acculynx" December 3, 2025 3.0 We are still at beginning stages and not fully live- The process for us began months ago. I personally do not have the extensive hours to get this running on top of my normal day to day. I was unaware of the all in it would need to get going. Pros Everything in one place (no longer need to have a signature platform and photo platform)- organization Cons A very long and hard setup to get everything going. Not recommended if you are already too busy with you company. Bring on someone just to set this up for you. Alternatives considered [Leap](https://www.capterra.com/p/162690/Leap/) Reason for choosing AccuLynx Leap was too difficult to implement in our company Switched from [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) We were looking for something easier to use Review Source JS John S. Operations Construction Used the software for: 1-2 years ### "Roofing company software " April 16, 2026 5.0 Pros Great software that you can pull about any reports from. It has scheduling and labor tickets easy to share with any crew. Great customer support if you have any questions Cons It is really expensive and you can’t move you labor tickets on the calendar. It has a few extra unnecessary steps to add documents. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing AccuLynx AccuLynx has better reports and good integrations Review Source JM Jessica M. Operations Manager Construction Used the software for: 2+ years ### "Reliable, User-Friendly CRM That Keeps Improving" April 20, 2026 5.0 I have been very satisfied with AccuLynx. When I helped set it up for our company years ago, I found it to be very user-friendly and easy to learn. AccuLynx has also done a great job of continuing to improve over time. As technology evolves and the market and industry change, the platform consistently updates and adapts to meet those needs. That ongoing development has made it a reliable tool for our business. Pros One of the things I like most about AccuLynx is that it serves as a central file system for the entire company. Everything: documents, contracts, payments, photos, and communication, is stored in one place and tied to each job. This makes it much easier to stay organized, find information quickly, and keep everyone on the same page. Whether you’re in the office or out in the field, having all job-related details accessible in one system really improves efficiency and communication across the team. Cons One thing I wish AccuLynx offered is more flexibility for personalization. As someone who works in the office handling administrative tasks, the information I need to see on a daily basis is very different from what a project manager or company owner needs. It would be incredibly helpful if each user could customize their own dashboard or view based on their role. Being able to prioritize the tools, data, and workflows most relevant to my responsibilities would make the system more efficient and easier to navigate. Right now, it feels like everyone is working from a similar layout, even though our day-to-day tasks are very different. More user-specific customization would go a long way in improving productivity and overall user experience. Review Source HG Hollie G. Office Manager Construction Used the software for: 2+ years ### "Acculynx Review" April 16, 2026 5.0 There are a lot of pros as well as some cons and room to grow, but overall I am pleased with how I use Acculynx. Pros My absolute favorite part about Acculynx is the MESSAGES tab layout. Communications is just too junky for me. We love Messages layout. Customer Support is very quick to respond and most of the time has a quick fix. Cons I DISLIKE how we have 3 "digital locations" set up for our job #'s to be separated for repairs, roofing, & restoration and the 3 locations cannot talk to each other at all. Review Source DT Denise T. General Manager Construction Used the software for: 2+ years ### "Great program" April 17, 2026 4.0 Overall we really like Acculynx and what it has done for us. We are a young company and it's been a great software for all of us to use. I do wish the field app was better for our field guys, but overall happy with the software itself. Pros Scheduling calendar, ease of estimates, some of the reports are nice (don't think we should pay extra to get extra reporting use) Cons Field app - while in the field our project managers and even sales team struggle with getting it to load. Review Source SW Sam W. Office Manager Construction Used the software for: 2+ years ### "Very easy to use & manager customer accounts" April 17, 2026 4.0 Very easy to put leads in and manage all of our customer accounts. I wish the communication it has with CompanyCam was better... such as, once a job is moved to prospect and gets a job #, it would be nice if CompanyCam could then show that same job #. Pros I really enjoy using Acculynx. My favorite thing is how organized it helps us keep our client's documents, payments, pictures and job costs/spending. Cons I wish there was another line to insert information in the location info... We have several addresses that we do multiple projects at, so I would like to be able to "label" them with flooring or roofing, etc, where we can see that when just glancing at the job name and address... I don't like to have to open every job to see if it is the one I am looking for. Review Source SN Shawn N. Project Manager Construction Used the software for: 2+ years ### "Acculynx Review" April 16, 2026 5.0 Overall Acculynx is a valuable tool for this industry. It is an excellent way to keep the office and the field on the same page Pros The ability to access all of my clients information in one place. And communicate whith them seamlessly without having to use several apps like we did previously. Cons Some of the photo album capabilities could use an update. It would be nice to be able to crop and zoom. Review Source AF Adam F. Project Manager Construction Used the software for: 2+ years ### "Acculynx Review" April 17, 2026 4.0 I think it's a good overall system with some minor improvements on the sales side that I would like to see. Pros Pretty easy to operate and navigate through. The interface makes sense and is easy to learn. It helps me stay organized. Cons It doesn't integrate with Outlook for sending emails to customers. It doesn't have an option to generate multiple estimate tiers within the same estimate, sol the only way to do a "good, better, best" estimate strategy is to generate three separate estimates, which is time consuming. Review Source KK Kristen K. Administration Construction Used the software for: 6-12 months ### "Everything you need in one place " December 1, 2025 5.0 Overall, I’m pleased with the system Accukhnx offers. I like the customer portal and I feel that the platform is user friendly. I like the support that the company offers. We switched back to scaling from roofr because we felt it was a more complete system. Pros The main thing I like most about AccuLynx is the training support that they offer. I did multiple one-on-one trainings with a person every week. It didn’t cost anything extra, and my trainer followed up with me after every session to send a summary of what we went over and to make sure I didn’t have any new questions. Their customer service is top notch. Cons One thing that I wish they would improve upon is their structure system. For example, our company has a “team” system where we have groups of roofing sales teams and each has its own team lead. I would like to set things up for each team lead to be able to monitor and adjust all jobs within their team. But at this moment, I have to go in and manually give the team lead additional access to any leads their team members have. It would be nice if it was an automated thing. Switched from [Roofr](https://www.capterra.com/p/208102/Roofr/) The \[sensitive content hidden\] had used AccuLynx previously and really liked the inclusivity of the platform. He decided to make the switch. Review Source MM Michelene M. Office Manager Construction Used the software for: 1-2 years ### "Great for Organization and Company Communication" December 3, 2025 5.0 Overall, using Acculynx has been a very seamless experience. The onboarding and training processes were so helpful and the refresher videos help when I have forgotten a step. The user experience is very intuitive. Pros I love how Acculynx keeps our company and sales team organized. I especially love the communication tools and financial worksheet. They keep everyone on the same page throughout the entire process. Cons I would love to see a more robust payroll management feature for creating cap out sheets and understanding P&L, including commissions, for each job. Switched from [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) The document template user experience was not great as they do not use smart sheets. Text sections would move around in our documents, making them look unprofessional and messy. The estimate system and checklist system was unnecessarily complicated and too much for our company processes. We needed a straightforward and user friendly CRM. Review Source PJ Phoebe J. Front Desk Associate Construction Used the software for: 6-12 months ### "Acculynx Review" November 12, 2025 4.0 Generally positive. I transitioned to acculynx from another CRM software recently and I appreciate how little issues there are day to day. The live calendar updates are very helpful. The layout is very user friendly. Pros I like the live calendar updates and the consistency in quality. Never had an issue with a bug or with security. Cons I wish acculynx was more customizable. There are some 3rd party booking websites that we use for clients and I have to manually transfer them to acculynx rather than there being an option to generate in acculynx. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Our company merged and the branch that I now work for uses Acculynx. Review Source SA Susanne A. Office Manager Construction Used the software for: 2+ years ### "Highly recommend!" November 13, 2025 5.0 AccuLynx has made my job so much easier! My brain is less cluttered now that everything is stored seamlessly Pros Its very user friendly and does 95% of the things I need done! I love the messaging I can do with each sales rep. Make everything very seamless. Cons I do not like the cost of AccuLynx. I wish it was a little more affordable for small businesses. One thing I dont like is when you use the search bar to find a customer, you have to type in the exact spelling in order to pull up a customer. It would be nice if it pulled up similar customers to spelling, etc. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing AccuLynx The dashboard and moving around was the easiest to understand. Review Source JS Jeremy S. Co-Owner Construction Used the software for: Less than 6 months ### "My 1cent, not that you asked" November 13, 2025 5.0 Thoroughly enjoy the ease of use and the abilities it offers a new and upcoming business making day to day operations run more smoothly Pros Estimates, automations, financing, payment processing, appointment tracking, ease of ordering from distributors Cons No free e-sign, and the inability to labor track without upgrade even though you can create the labor orders Alternatives considered [Roofr](https://www.capterra.com/p/208102/Roofr/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing AccuLynx I was more accustomed to that working as I used it in other companies and it’s more detailed options Review Source MS Macey S. Administration Construction Used the software for: 1-2 years ### "Overall good product." November 25, 2025 4.0 Overall pleased. I would be 100% sold if reports were more customized without expensive add-ons and supplement features were improved. Pros I like the ease of use most. For sales teams in particular, they don't want to fool with complicated features. Cons The supplement features are disappointing. We don't utilize this at all because it doesn't support our needs. Switched from [SunbaseData](https://www.capterra.com/p/10003906/SunbaseData/) Our company did not switch, I changed companies. Review Source JB Joshua B. Client Care Representative Construction Used the software for: 6-12 months ### "A Game Changer with Room for Improvement" November 13, 2025 4.0 Acculynx is very convenient and keeps company communications tidy. The new update has some bugs that need to be dealt with, particularly with the calendar. Pros Acculynx is easy to navigate. It keeps everything together, including communications. I actually find the Messages feature very useful and necessary and hope that it doesn't get replaced with Communications. Cons My biggest issue with Acculynx is definitely the lack of ability to search for jobs based on materials. If I want to find a standing seam roof of a specific color, it can be nearly impossible to find. Also, property management jobs should have a designated system. I can not use the previous contact information to create leads, because changing the unit for the new lead will mess with the old job. So, the leads need to be started from scratch. There should be a designated property management lead-creation system that allows new leads to be created with old contact information, and the changes on the new lead should not change the details for the old jobs. Review Source LK Leah K. Owner Construction Used the software for: 2+ years ### "Overall a good product for production. " November 13, 2025 4.0 Overall once getting used to changes that occur and when bugs are worked out it’s a fairly self explanatory system to navigate. Pros The different stages of the job and easily navigable tabs. Overall the features can suit just about all needs should you choose to use them and you also have the option not to. To electronically send contracts and have signatures was a great add on however a bit costly per contract price compared to obtaining another system that is only for this. Cons The inability to approve invoices or worksheets from the mobile app. Writing estimates at times is a bit cumbersome as well when entering certain products and having to adjust pricing. Review Source AB Alee B. Digital Marketing Manager Construction Used the software for: 1-2 years ### "AccuLynx keeps our team organized and on task!" November 12, 2025 5.0 My overall experience with AccuLynx has been great! Our team uses it all day, every day. Whenever I had a question/problem, I got an answer very quickly from the AccuLynx support team. I know that our team is not using this platform to its full capacity and it is still so helpful. Pros AccuLynx makes it so easy to communicate internally with my team. Being able to tag and share information all in one organized place is invaluable. Cons I'm coming at the from a digital marketing perspective, but I think the native email template builder and automations manager has room for improvement. It's capabilities are somewhat limited and I would like to see those built out more for the ease of our team as we continue to automate our process for the sake of customer experience. Also, the Reports Library could have more options or maybe a more indepth tutorial video. Review Source KG Kevin G. Project consultant Construction Used the software for: 2+ years ### "All encompassing contractor software" November 15, 2025 5.0 The system works well as a fully comprehensive contractor estimating and accounting software. The ability to use one system for everything is extremely convenient. Pros I like the integration of the hover app and eagleview features in order to build estimates faster and more accurately. Cons I wish that the estimates had a way to include picture of both the customers project and materials that we will be installing on their home. Review Source LT Leo T. Contractor Construction Used the software for: 2+ years ### "Best crm in the business " December 2, 2025 5.0 Been using Acculynx for about 5yrs now and cant see myself using any other crm. Its user friendly and pretty straightforward on using it. Id recommend this to anyone Pros User friendly and straightforward to use. Tried using a different crm with another contractor and just to confusing to use. Cons Sometimes photos/video uploads can be troublesome especially when not under wifi. Other then that not much negative about it Review Source LF Lauren F. Team Member Construction Used the software for: 2+ years ### "Long-time Acculynx user" December 2, 2025 5.0 Great, we love Pat Doyle, our new Acculynx Contact. I also like the newer Communications Tab. Great user experience. Pros The addition of Reports Plus is my favorite tool. I feel like I use them to the Fullest extent every day/month/year. Cons Unfortunately, Acculynx can have its glitchy moments. But the Customer Support Line is great at creating and updating Tickets. Review Source ET Ethan T. Sales Representative Retail Used the software for: 6-12 months ### "Acculynx Review " November 12, 2025 5.0 Awesome. Doesn’t get better then acculynx when it comes to running my process. I use it for every single one of my customers. Customers often look at my IPad while I’m getting their information and appreciate how professional and organized it is. Pros Acculynx is the backbone of my entire process. Without acculynx, I’d be a mess. I often mess up on my other apps like contacts and messages, for example. All I have to do is pull up acculynx and it’s all there every time. Cons I’m sure my only complaints are user error. Sometimes when I pull up a profile, it pulls up two and I choose one that doesn’t pull the lead up. User error more then likely Review Source JJ Jameson J. President Construction Used the software for: 2+ years ### "Overall great CRM " November 13, 2025 5.0 Very good experience. I don't think we would move from AccuLynx to any other system. My team really likes it as well. Pros AccuLynx is a great CRM for our roofing business. It has all the functionality we need to operate a successful business. Cons I feel like the UI could get a face lift. It looks a little old. Also, training on all the functions of the CRM would be great Review Source JG Joseph G. Project Manager Construction Used the software for: 1-2 years ### "5 Star Application " December 3, 2025 5.0 My experience has been great! Obviously, there are always going to be more thing I’d wish to achieve using a 1 stop shop but I believe as AccuLynx changes it will meet my needs more and more. Pros Great app to keep up with all things involving a project. Works well with communicating what I need to my team. Cons Camera doesn’t perform well solo, company cams ability to integrate makes up for it though. It would be nice to integrate with Roofr Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.