Mindflash Online Training

4.5 / 5 86 reviews

Who Uses This Software?

Mindflash is the best solution for global training of thousands of contractors, partners, and resellers. Mindflash is trusted by over 1,000 companies, including Apple, Microsoft, Uber, Dyson and PBS.


Average Ratings

86 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $599.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Mindflash Technologies
  • www.mindflash.com
  • Founded 1999
  • United States

About Mindflash Online Training

Mindflash is an industry-leading, cloud-based learning management solution for the extended enterprise, enabling large and fast-growing companies to deliver frequent training on business-critical topics to thousands of contractors and channel partners. Mindflash delivers breakthrough innovations in the areas of content creation, business analytics, program management, and enterprise integration.


Mindflash Online Training Features

  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Gradebook
  • Mobile Learning
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

Mindflash Online Training Reviews Recently Reviewed!

Love how easy it is to use this product. Love the CSM team. Everyone is so responsive

Sep 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to update (modular). Intuitive UI. Not a huge learning curve (don't have time for a learning curve). Service is excellent.

Cons: Small things-custom certificates is an add-on. Some screen resolution issues with simulations. Can't save recorded audio when all I need to do is replace the slide.

Overall: Many. Easy to update and intuitive is most important to me right now. When showcasing the selected tool, others trainers/admin appreciate it's ease-of-use (easier to justify purchase when they see and understand what the program is trying to accomplish). Service is great. If CSM team don't have an answer right away, they will find out for me. They are concerned about my success.

Mindflash is an great system. It has allowed us to improve our training program.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is user-friendly. We can easily create training that is geared to our own needs. We can update or correct the training as needed. Our staff find the trainings easy to use.

Very user friendly...just open it up and go!

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of entering material into it. The quizzes are easy to create and there is a large variety to select. Adding additional material to a course is sooo easy! Maintaining users is simple. It won't let you make a mistake.

Cons: No spell check in quizzes. Can't make edits to a particular slide in a course, but edits are made externally and easily replaced in Mindflash.

Overall: Attendance of new material delivery and testing for understanding it can now be done online. Being a department of one, it is a huge time saver. Tracking users' activity takes me minutes now instead of hours. We have a lot of annual requirements I need to track and report back to the government and this is allowing me much more time to work on material and not have to monitor end users.

Mindflash fits our needs for issuing and tracking training within the organization.

Jul 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Accessible on the cloud on both computer and mobile device.
Easy to set up new users.
Cost effective for small organizations like ours.
Ability to maintain training results and obtain certificates for records for auditing.
Accepts all file types that we use - PDF, PPT, DOC, etc.

Cons: Not the most intuitive the first time around creating a course or inviting new trainees.
Too many email notifications.
Some functions are still very manual, including reporting.

Mindflash is very versatile

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Comments: Quality product overall. I would recommend it to a friend. The cost for us is beyond what we can afford.

Pros: Ability to integrate or embed multimedia into courses. The reporting is very thorough. Certificate customization is useful.

Cons: No spell check in the quiz development section, inability to send emails to a group of learners. Payment integration technology is not the best

The Customer Service Rep(s) at Mindflash are excellent!

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, easy to train others how to use, easy to add others as an administrator, easy to upload info into courses

Cons: I'm not sure about what I like least. If I had to answer, it would be the length of the courses in order to get them going. But, it's not extreme by any means.

Overall: Training and implementing new employees to our organization

Easy to use, but won't take you far

Jun 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: I liked how easy it is to use Mindflash, however I found it to be very basic and at the time we used it, it was flash based and required you downloading an app for mobile use.

Mindflash Review

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: - Ease of use - Decent tracking and scheduling experience - Large number of licenses for the cost

Cons: - No content assistance or canned content availability - Best used for external/customer training - not for internal employee training

Great LMS System

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Awesome features, progress charts, voice-over options, dynamic quiz options, variety of formatting options for different training styles and modules.

Cons: This system doesn't currently sync with our HRIS system (Paylocity) but the features are worth it for the ease of use and customization.

Easy to use for both admins and users

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ability to track and segment, types of questions available.

Cons: Nothing glaring

Overall: I've been a user for over a year now, and the ease of use is a huge reason why we purchased the service and also expanded. We started with the idea that we would only use Mindflash for the 25 agents in our call center, however we now use it for our home office of 200 people, and also use it with our corporate office which does training for another 250 people. It's been a great value and I would recommend it to anybody needing an LMS system.

Recommendations to other buyers: Use the recording software when building classes rather than after.

Happy with product

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I like how easy it is to create an user, add to courses or series, reset if needed.
I also like how easy it is to organize.

Great Software for Training

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to get up and do a module whenever we need one.

Cons: Limit of users

Overall: Mind-flash has been invaluable to our company. It has changed the way that we conduct business and cut our cost from a training prospective. Mind flash integrates very well with other software. It is so easy to create mindflash courses when new material is being presented and trained on.

Recommendations to other buyers: Over all it is great, it has changed the way we do training forever.

Online Training

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, traceability of completed training and tests

Cons: costs

Overall: Superior product, very intuitive and easy to use.
Tracks who's completed training and who we need to encourage to finish.
The cost is a bit high, but when used to its full potential, a great value.

Recommendations to other buyers: not at this time

Mindflash Feedback 2017

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Competency questions and the answer review.
Trainees can view the correct answers.
The use of different applications such as PP, Excel, Word, video

Cons: I would like archived scoring to show if trainees improved.
Add quizzes for live training and a complete functions.

Overall: I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc..

Recommendations to other buyers: One thing Mindflash is good at is listening to their customers. My hope is that there will be changes as feedback get sent to you.

Changes and updates not conducive to our customer base.

Jan 20, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Customer service and Sales are not customer focused, unexplained outages, 24/7 monitoring simply not true.

Easy to use training platform

Jan 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease in creating courses and tracking trainee progress

Cons: Would like some additional features like reminders, easier options to upload handouts into courses and some others.

Overall: We've had much success with enrolling and tracking our trainees that span multiple states and training needs.

Recommendations to other buyers: No

A Good Training Platform

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.

Cons: You can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.

Overall: It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.

Excellent Tool!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, great options, great reporting.

Cons: Been using for 3 months and just keeps getting better as I learn more.

Overall: Mindflash is incredible. Honestly, we've used other platforms in the past that were good. But, Mindflash takes the cake. Everything from the simplistic user interface, the real time reporting capabilities, the ability to customize and automate certificates for users (saves a ton of manual labor), and the training tool / arranger / compiler...whatever you want to call it - it's incredible. This is an all in one training system that certainly meets our needs and I am confident it will meet yours. Test it using the free trial period - it will put a smile on your face!

Recommendations to other buyers: Try it. Like it. Get it.

mindflash review

Dec 01, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: videos

Cons: freeze sometimes

Overall: very user-friendly and helpful.....good training tool for new hires. have not had a negative experience

Recommendations to other buyers: no

Excellent Sales and Marketing Tool For B to B Business

Jul 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.

Cons: Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.

Overall: Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.

Recommendations to other buyers: Make sure your training materials are organized before you enter into Mindflash. Mindflash is a great tool when you have great content!

Online Training for Nonprofit Employees and Volunteers

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Annually Sierra Service Project trains over 200 adult volunteers and 45 young adult staff members through Mindflash. We use Mindflash for two months a year intensively.

Pros: Very easy to upload videos, PDF and Power Point files. Very easy to rearrange content, add quizzes, surveys and course/series requirements.

Cons: No spell check in quiz sections. Content can be slow to load for users with not excellent internet connection. Wish there was a better method for keeping an account instead of deleting and recreating each year without paying a monthly rate. Ability to make account "inactive" but not accessible for in between time.

Recommendations to other buyers: We used eLeap for one year to train our folks and we quickly went back to Mindflash (there was a year where they were rebuilding in 2011 I believe). We have been a customer since 2010 and have been very happy with response time, ease of use and updates throughout the years.

One word - wow!

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for both the trainees, trainers and admins.

Cons: Re-certification is still missing.

Overall: We've been using this for a year to track certification training. Mindflash has helped to make our employees' lives easier because the training is available in one place and can be access anytime, any where they have Internet connectivity and from any device.

Recommendations to other buyers: Don't hesitate to purchase Mindflash - it's been nothing but a positive experience!

Mind flash Review as a Tech Trainer for Eastlink Cable systems

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: PDF down load of trainee doesn't include all info however excel does

Overall: Great online teaching tool, as a trainer for a company that is responsible for training over 700 technicians. When you consider that my tech's are spread out over the entire country (Canada) that is lot of territory to cover. Our training team is small so geographically speaking Mind flash gives us the tool to quickly send out training in a heartbeat. In addition we the tracking and reporting is great.

Thanks
Grant

Recommendations to other buyers: nope great product

What an excellent solution for training for our staff.

Jun 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Saves tons of money by not having to have so many in person training sessions.
Navigation and set up could not be easier.
Very flexible.
The youtube videos and support are great.

Cons: Takes a while for non tech savvy folks to get the hang of.

Overall: We implemented a series of training for our HIV/AIDS case managers, about 130 folks, and have standardized training and are able to track it all so smoothly. All the hiccups we had were user errors and we were able to resolve those quickly.

Recommendations to other buyers: This was the perfect solution for us and we highly recommend Mindflash to anyone looking for new creative ways to train staff.

Mindflash Call

Jun 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Customer experience is great. So far i've had a great experience using the software. New changes and personal desires I requested are also being implemented; this is nice to see from a customer perspective.

Mindflash is an easy to use robust LMS

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Mindflash for my organization for sales training. It has been easy to use on the admin side as well as the end user side . It allows me to reach our reps and keep them up to date as well as our customers for additional information for their sales people.

Pros: Web based - allows anyone with a solid internet connection to do training remotely. Compatible with Scorm 1.2 Voice-over capabilities Reporting

Cons: If the end user connection is slow they might have a lack luster experience

Mindflash has been a gift.

Apr 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Our company grew from 20 to 60 employees in a few years and face to face training sessions became very time consuming for participants and trainers alike. Many of our courses are repeated annually and must cater for new starters and long serving employees alike. By giving staff this online raining option, Mindflash allows everyone to work at their own pace. This also prevents employee frustration at having to attend a course "to make up the hours". As the course coordinator I rate the ease of sending course invitations, automatic quiz marking, and the results and attendance monitoring and reporting as reason alone to invest in this product.

Mindflash LMS

Apr 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Our business relies on a national network of damage appraisers. Remote training is difficult and costly at times, therefore we were needing a way to successfully train close to 1000 people at the same time, spread across the entire U.S. Mindflash has given us the flexibility to train them all without pulling them off the road during the day for live webinars.

Pros: Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use.

Cons: The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user.

I like it!

Apr 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have put together several Mindflash training sessions and really like it. It is a very easy, simple way of teaching people about a subject, providing a quiz to check their knowledge, and then using the tools to see completion of the training and how people did. It is awesome.

Pros: Very easy to use! Great way to train people. Simply make up your PP presentation, upload it, put some audio with it if you want (rehearse as many times as you wish), and send it out to the users you want to do the training. Then, remind them if you need to by resending the link. Also find out how everyone did and who has completed and who hasn't. LOVE IT!

Cons: The only thing I have a little difficulty with is when I have audio and have to change the Powerpoint slides around the audio doesn't move so you have to redo the audio. I have not called customer service on this so maybe I am just doing something wrong??

Whiplash

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Mindflash platform has served it's purpose quite well, and for the value, it's superb. Although we have not used Mindflash to create Learning & Training Courses, it's built-in tools will get you up and running quickly.

Pros: Simple to use, with a little background. Handles the load, lots of courses "up there", lots of uses accessing.

Cons: None, we are happy campers.

Great LMS and Customer Support

Mar 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've been using Mindflash for over a year now and their product and support is top-notch. Improvements are made seamlessly and when there is a problem, customer support is prompt in responding. The interface is easy to use and intuitive. We've been able to launch and grow our eLearning product over the past year with ease and our customers are happy with the functionality and ability to access our courses from anywhere. I'm looking for more improvement on the reporting side and managing users is getting better. I like the ability to create a quiz and an evaluation within the product.

Pros: Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings.

Cons: Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning.

Mindflash for single-subject courses

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: It's really easy to use and I've set up several courses in it. It's also very useful in tracking course completion and time of course for each employee. Usually I create page designs in another program, and they're easy to plug into Mindflash from there. I'm in the travel business and it involves about 120 employees in all that use training from me.

Pros: Ease of use, flexibility, good quiz and survey tracking options.

Cons: Not intuitive where to find some specific functions at first glance.

ease of use

Mar 31, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a great tool for getting training out to employees that are in different parts of the US. My company uses it a lot for power points and quizzes

Pros: creating a new profile is very easy to do.

Cons: Only Con I have is that I am not able to deleted someone totally out of the program. I have to repurpose the profile.

Mindflash Review

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We began using Mindflash for both internal and external training in July '15. The customer support is exceptional, the team is flexible and open to suggestions for improvement. Super simple to upload, edit and distribute educational modules and the back end tracking is quite comprehensive.

Pros: Love the ease of use and module editing capabilities as well as the range of formats that can be utilized in the trainings we upload.

Cons: Look forward to having the ability for our sales team as non-administrators to be able to invite their customers and view metrics,

Very good platform

Mar 31, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It is a really good training platform, really easy to use, i like the customer service and they are always there to help you out, for our company it works perfectly because we have a bunch of different locations and we dont need to travel anymore for the process training.

Pros: the trainees can use it on their cellphone or tablet , as well we can add as much of courses as we need.

Cons: everybody that has a manager access can access to all the courses, the test doesnt allow you to get big images,

Excellent Experience!!

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A few months back, members of my management came to me with a need to get a customer facing training site up and running really fast. They wanted it to be VERY professional looking and easy to use. I did some Google-ing and found Mindflash and a few of their competitors. After analyzing all, I settled on Mindflash. We contacted them and received a demo and fast forward 45 days later and the site was up and running. (The length of time to implement was not Mindflash related; it was the humans who had to write the content!)

Pros: Our authors are savvy in the use of Microsoft PowerPoint and with barely an hour's training they were up and running assembling their courses. Our assigned sales/technical contact was (& continues to be) extremely responsive. Our customers have found the offerings to be VERY easy to use and impressive to boot. They love being able to access Mindflash content on mobile devices as well.

Cons: I am sitting here trying to think of a negative and I cannot. Working with the Mindflash team and feedback from our users has been a great experience.

Easy to use

Mar 31, 2016
2/5
Overall
2 / 5
Ease of Use

Comments: I like the ease of use of Mindflash. It is easy to get started and have training uploaded quickly. It offers the ability to host a lot of training with a user interface that is understandable by trainees.

Pros: Easy to use for trainees, instructional designers, and administrators.

Cons: Depending upon the level of membership, there are features that should be available but aren't. The opportunity to customize reports, certificates, etc. would be a plus. As it is, you are stuck with what they offer without the ability to customize.

Easy and Effective

Mar 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We needed a LMS to train a large number of people and find Mindflash to be a great tool for this. The ability to track who has taken our courses is one of the most valuable aspects of Mindflash for us. We also use the survey function to obtain feedback to improve our courses.

Pros: Easy to set up courses. Good basic reporting.

Cons: Inability to delete rather than hide old content makes courses with multiple revisions somewhat difficult to manage.

Great starter LMS

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We're using the LMS to train partners in using our software. It's not quite as robust as we'd like, but it is a great value product. It's easy to get started very quickly, and that was essential to this project.

Pros: I like the drag and drop interface. Our account manager has always been very responsive.

Cons: Reporting can be difficult to figure out.

Mindflash

Mar 29, 2016
5/5
Overall

Comments: Mindflash has helped us develop our new hire orientation program, track assessments and deliver recorded content. It's easy to use and scalable for our needs. Their support team is friendly and prompt but you will rarely need them!

Pros: Fast to learn Easy to use Excellent features Great for Reporting, Quizzes, system demos - you name it!

Cons: No timer on the assessments - no way to set up a "timed test".

Intuitive for trainers and essential for trainees

Mar 02, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Mindflash is a superb tool for companies that need to train a large amount of individuals but aren't able to do so in person. I am just in my first year of using the program as an admin/trainer. I designed the course and distributed it globally. It's very easy to create a course and tailor it to your needs. My team is now able to access and educate hundreds of clients that we were unable to reach before.

Pros: Easy to create, distribute, and track courses/trainees. Anyone can be trained as long as they have an internet connection. The team that works for Mindflash is very easy to reach and extremely helpful when it comes to questions that come up.

Cons: Very few trainees complained about the password strength rules. One trainee was unable to complete a course because she was on an older device, but this is not a huge issue at all.

User friendly, wonderful communication tool

Sep 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Eay to use format for even our computer challenged staff. We are able to track staff compliance and follow through with information presented on Mindflash. Email prompts alert staff of new information. Staff appreciate the increased accessibility as it is web based, so messages can read at work or at home. Mindflash has assisted in standardizing our staff education process.

Mindflash, a great entry- to mid-level LMS solution.

Sep 09, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: A learning management system (LMS) must address the needs of the ultimate end user, our internal and external customers. The LMS selected must have key features that allow users to be actively involved in their training.

In the search to determine and compare key benefits and features, we identified industry-leading SaaS LMS providers, and participated in live demos and system trials to create our key features list. This list was used to compare the providers and determine our top three on our short list of providers.

Our exclusive goal was finding an easy to use and flexible solution that contained most of the key features on our list. At a minimum, the LMS should have all the necessary on-line course tools for assessment, communication (tracking and reporting) collaboration, and the creation and management of on-line learning courses and program tracks.

We completed a feature list comparison and found that Mindflash is our optimal solution provider. Mindflash met the majority of our feature requirements in side by side comparisons. We're thrilled to partner with Mindflash!

With Mindflash you can put your training online in a flash

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
You can try before you buy.
Any data you create during your trial can be included in your production environment.
The interface is clean and uncomplicated.
No extraneous bells and whistles.
It is compatible with SCORM producing software such as Captivate.
Easy to administer.
Easy on the budget. The ROI is amazing.
There's an app for that!
Built in tutorials.
Friendly and prompt customer service.
They listen to your suggestions and try to incorporate them.
Cons:
Adding voice overs to a slide has to be done in a perfect take.
Might not integrate with your existing HRMS.
It might not handle PowerPoint animations well.
You can't re-order slides within a presentation once they're uploaded.
No scheduling capability.

Excellent to work with - easy , flexible and acheiving professional learning outcomes

Jun 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Many choices to achieve learning outcomes from people with various learning and computer skills.
Easy to set out a course that meets the learning outcomes.
Easy to make changes - view etc. before activating course - also making changes after the course has been activated.
A variety of media to choose from - Audio, You tube, still photos and video (can be taken from camera, tablet or phone)
A course can be developed off-line before uploading into an online course.
Excellent reporting options - either course or trainee
Tracking trainee participation is easy and time efficient.
Distributing the selected course is quick and easy.
The overall management of each course is easy
The communication between trainer and trainee is quick and effective.
Customising each course is quick and easy - easy to follow videos to assist the trainer when starting up
Genuine support from the staff at Mindflash. Response time is very good (depending on time difference from where the trainer is located)

I rate this on-line training as excellent - our staff are also very confident using it.

I have used others and Mindflash is a long way out in front.

We moved our retail sales training program, SalesNinjaAcademy.net to Mindflash a few months ago.

Jun 25, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Working with Mindflash sales was an excellent experience.

While we were setting up our system, we rarely had to consult the self help training modules available. Mindflash is super intuitive.

We've had one issue with respect to functionality of the system and the Mindflash QA/Customer Service team was prompt in addressing it. The CEO of the company even reached out to make sure that she understood the issue and that ensure it was being addressed. When does that happen??

In short, powerful, flexible and intuitive software backed by a responsive leadership and team.

Hesh Shorey's review

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I find very few if any cons to using Mindflash, but I do find a lot of pros. Number one is ease of use. I use another LMS systems as well and it has a very convoluted setup and training assignment process. MF is very easy to setup and use , it is also very flexible with what content can be added. We use it for both new hire and client training. The best thing for me in regard to those is that I know if the trainee has started, taken and completed the training along with how they did on the quiz. I would recommend Mindflash to anyone considering using a LMS.

Fairly simple and intuitive

Jun 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I appreciate the simplicity of MindFlash, though the set up was an incredibly manual process. Here are the pros and cons as I experience the product.

Pros:
- simple & intuitive
- solid infrastructure that's bug-free
- adding new users & running reports is quick & painless
- very easy to create courses

Cons:
- limited question styles for quizzes (and character/size limits within the existing quizzes)
- difficulty finding certain reports
- no per-question reports
- can't duplicate questions from course to course (as in creating a final from often missed questions)

All in all, this is the best LMS I have personally used. And despite the limitations, I'm confident many improvements on my list will be made in the coming year.

Easiest LMS I've used to date!

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro:
Easy to set-up and administer large number of users with excel import ability
Low on bandwidth use for the field / cellphone hotspot
Quizzes are easy to add, more options than just multiple choice
Our end users like the easy of login and use

Con:
Reporting exports may need minor tweaking with dates

As the system has been adding features the experience has improved.

May 30, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: The backend reporting initially needed a lot of enhancements. This has taken a while which is frustrating but each issue has been addressed and the improvements work almost without fail.
I realize these take time and appreciate the thoroughness of the solutions applied. I wish there was better communication on the process and estimates on where/when enhancements are coming.
I know we are not the only priority and have no way to know if our request is being worked on or last.

Disciplinary Training

May 29, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We use the sight to reach out to over 500 people to be trained in the Management of Disciplinary hearings at local football level.

Mindflash has been a fantastic asset in assisting The FA in the development of skill sets of our volunteer workforce.

Its ease of use is key and friendly UI is particularly important where some users are not familiar with the use of technology and training platforms.

Simply assessments have been developed to confirm the users understanding of the training and ensures the business provides a service that is fit for purpose.

Simple, effective and easy to use and I would recommend anyone considering looking at a training platform to have a look at Mindflash as a possible solution.

Mindflash has exceeded our expectations and I would absolutely recommend it to others!

May 26, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We require our volunteers to complete ten online courses through Mindflash, along with three weeks of in-person training. Mindflash allows the volunteers to complete the courses at their own pace, which is great. It is also very user-friendly. On the rare occasion we experience technical difficulties, their customer service team is always quick to respond and resolve the issue. Mindflash allows us to train a high volume of volunteers every month in an efficient, interesting, effective, and educational format.

My Mindflash review

Apr 14, 2015
3/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: My Mindflash review

Pros: It is practical and easy to use. It meets my expectations

Cons: It is hard to get customer support when I need right away

Recommendations to other buyers: Give it a try and give it some time to get use to it.

Mindflash review

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Mindflash review

Pros: Ease of use and support. Free long trial. Extremely intuitive software.

Cons: Not enough video options, but my understanding is that that is about to change.

Recommendations to other buyers: Use it and compare it with other training softwares.

Good and Getting Better

Mar 02, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mindflash is a very effective course delivery tool. We use it mainly to train customers how to use our software. It delivers content in an effective manner, and is easy for end users to navigate. Creating a course is very straightforward and many different types of media can be incorporated into the course design. There are quiz and survey creation and delivery tools, which are useful however require more development to make them truly efficient to use.

Although Mindflash excels in course delivery it has several significant limitations when it comes to user management. Although there is fairly good course-to-student relationship management laid out, the student-to-course relationship is very poor at this point and needs significant work. There is no effective way to manage one student and all of their courses at this time.

I understand that Mindflash is undertaking a significant overhaul of the software to address the user management issues. I have found their development team to be very open to new ideas and very receptive to customer feedback. I anticipate that the user management side of things will be much better in the near feature.

Overall I find this product very useful and would recommend it to anyone looking for a cloud-based training system.

My experience with Mindflash

Jan 16, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been the administrator of Mindflash for my work since 2012. Mindflash is a user-friendly program to use to create courses and administer them to employees. In my experience in the last 2 years, Mindflash has looked for feedback from customers and used that feedback to continuously make improvements. They regularly hold webinar seminars as well (I have not participated in any, but I receive invites). Whenever I have required technical assistance, I have had very good, prompt responses. The one aspect of Mindflash that I would say is a downfall is that you cannot print your courses from Mindflash.

Transitioning to Mindflash

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After researching multiple online training options, Proton Onsite moved from a totally manual, paper-intensive training system to Mindflash early in 2014. The transition was smooth thanks to great support from the Mindflash team. Email questions are answered promptly and they are always available for a phone call. Mindflash has streamlined our training process and greatly reduced the time spent in keeping our workforce current on their training requirements.

From Paper to E-Learning with Mindflash

Nov 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mindflash has revolutionised the way we deliver theory training within our company. We have made a seamless transition from paper based documents to 100% on-line E-Learning modules.

Mindflash is one of the easiest systems to use to arrange short courses, build a series towards a certificate of competency, or just to ensure all staff are aware of changes within our business or a client¿s business.

The quiz feature allows imaginative ways to assess staff and reinforce learning objectives. The tracking feature and advanced reports are a key to our operations, they have alleviated the need for copious spreadsheets and administration intervention.

We have ten administrators who are actively using the product across Australia and New Zealand. The ease of use meant we didn't have to spend more than one hour in explaining its functions.

Over the year (our first year) we have had staff complete 2,500 courses and the system is a great success.

Mindflash is a must have for any training department

Nov 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When Dyson decided that it was time to have a Learning Management System I quickly realized that the easiest, quickest, and most convenient way to get started deploying consistent training to our team was and still is Mindflash. Within 15 minutes of my free trial I had a beautiful training module complete with videos, voice over, and a ten question quiz. There have been times when Mindflash didn't meet my needs; but after a short discussion with their engineers they were able to meet the exact need that I requested. I highly recommend Mindflash to anybody I talk to about training and Learning Management Systems.

Everything we were looking for

Oct 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Hearth, Patio & Barbecue Education Foundation was looking for a new service provider as we transitioned from teaching live online classes to recorded OnDemand sessions. The Mindflash staff was great to work with from day one. The system is easy to use for both administrators and trainees. I've found them to be very responsive to questions and always looking for ways to improve the program. We have not experienced any reliability issues or down time. We currently have over 200 classes in the system. It is worth every dime we spend on it. We made the transition in the spring of 2013 and have never looked back. I am an avid fan.

Unique features to meet our needs

Oct 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have found that Mindflash is one of the easiest products to use to quickly deploy high quality short courses for our association. It works very well, is flexible and powerful yet simple to design & deploy.
In our experience the seamless way Mindflash imports and converts our Powerpoint training slides and then allows us to insert other material between the slides in the converted set is unique and accelerates development and deployment significantly.
The quiz options provided give us creative ways to check and reinforce learning and make the experience more enjoyable and engaging - a key factor for us.
We could always ask for more in a product but the balance here is just right and gives us a real advantage - any further complexity might just take away its edge.
All contact with the Mindflash team has received prompt, professional and helpful responses - a very refreshing experience.
In summary, a great product that meets our needs very well, and a great company to deal with.

Keeping things simple

Oct 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love Mindflash for any department that needs to build quick training programs with few resources. Mindflash is ideal for any company that doesn't have extensive learning and development resources. My instructional designer on my last team didn't like Mindflash because there were a number of things that could not be done using the platform. For me, the pros outweighed the cons. I tend to join companies where my org runs very lean, with a product line that has a weekly release cycle, and heavily relies on subject matter experts. With this tool, all of my SMES can become e-learning authors, I can prevent my materials from being out of date, and at a cost that I feel is very reasonable. There are some bells and whistles that some of the larger tools have that I would love to have, but I'll choose a lean, uncomplicated tool that just works any day over bells & whistles.

Testimonial

Jul 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company has been a customer of Mindflash for a year and I've been a "super user" of the Mindflash training modules for about 3 months now. I continue to be thoroughly impressed with its overall UI/UX. We rely on the platform to deliver comprehensive, on-demand training of our products to a wide partner audience. We're able to build our training decks in minimal time, and take advantage of the value-add features like quizzes and supporting audio + video in order for our trainees to have a rich, effective experience.
While having the Mindflash modules available to our partners gives us a competitive advantage, we're able to support our partners with easy-to-use, on-demand training which is the most important element of all.

Mindflash Confusion

Jun 11, 2014
3/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: there are a lot of great functions, but it's a basic website, there are areas that could be tweaked, sometimes its confusing coming in as a newbie, but once you get the hang of it, the website admins think it's cute to move things around on you and change things. i get that you want to update your site, but give us a heads up, send out an email. sometimes adding/dropping people can be a hassle, why can't i archive people from the main trainee page?? when i am trying to add a new candidate, and it alerts me that there is a duplicate email, why can't i clear the cells, if i add them to a group, there is a clear all function, but that doesn't work for the first, last and email options, why have a Clear all Button if it doesn't work?? why is there a manage users page and a trainees page?? that is so confusing and redundant. if i'm trying to archive someone i can't see when the modules were sent and i have to toggle back and forth to clear up the list when if they were all on one page, i could just do everything from one darn page!

the site does what we need for a basic training module, but overall, there are some big problems.

Vendor Response

by Mindflash Technologies on June 11, 2014

Erica, thanks for taking the time to write a review. Mindflash constantly responds to customer feedback and yes we do make changes to the product. To minimize the disruption it may cause, we send email and in-product notifications about webinars and demos before any major changes. It looks like we aren't meeting your workflow needs. We will follow up to learn more and see how we can improve the flow for you so that we can make your life easier. The Mindflash team

Excellent Product!

Jun 11, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros-

*Ease of training
*Introducing a new medium to employee training
*Price
*Facility in creating videos

Cons-

*If a user isn't added to videos by mistake, you aren't able to add them again with the same email
*No templates. Having some easy to use templates would be a great help, most managers who use the software aren't graphic designers, or have experience making videos.

Impressions-

When this idea was first pitched to our business by a supervisor, I was very skeptical. Our company was expanding remotely, and we were having issues training everyone on a macro level. The idea of robotraining via Mindflash came up, and I was very skeptical. I'm happy to say that I was wrong, and the size of our remote branch has tripled since Mindflash was incepted. Thank you very much for the great product, one we will be using for many years.

Real Value

Jun 11, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've worked with premium learning management systems that are complex and pricey. They have nothing on MindFlash with its ease of use, library of helpful tutorials and responsive customer service. With MindFlash, I'm not weighed down by technical red tape and I don't need days of training before I can perform basic tasks. MindFlash has what I need.

Mu review

Jun 11, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I like that it is really easy to use. It is a user friendly program. It takes a long time to open up the slides in the training, that is a con.

Great software for getting contractors through training

Jun 10, 2014
4/5
Overall

Comments: Our independent contractors complete all of our training through mindflash.
It is easy to invite and remind them when the training is not complete. It is also easy to see who has completed what(although dates of completion would be nice) and makes keeping tabs on them great. It would be nice to be able to export the data into a CSV.

Great Customer Service, Would like more Reporting options

Jun 10, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: MindFlash has been a great product that has been able to accommodate all of our training needs. Many departments use this portal, ranging from HR to Sales. It has a clean interface that is fairly easy to navigate. Some items are a little more tedious to work through, it would be nice to have more options in managing users and inviting existing trainees to multiple courses at a time.

MindFlash's customer service is extremely prompt and reliable. All suggestions made are promptly addressed and in most cases, changes are made.

I would like to see more advanced reporting options, as well. Such as drawing a report for individual trainees and all the courses they are invited too with their progress on it. The reporting now is limited.

Great Training Platform!

Jun 10, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Since our transition from group training sessions to Mindflash we've seen a significant impact in how our employees "absorb" the training material.
Pros:
Easy to navigate.
Simple and fast way for employees to create and account.
Fast and easy way to invite trainees to a training course.
Ability to pull results by groups.
Ability to upload material used for courses.
Ability to add voice to slides.

Very user friendly

Jun 09, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company trains hundreds of employees per year. The Mindflash system has been reliable and very user friendly. I would recommend.

Great package easy to use and has taken my business to a completely new level

Feb 26, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is the first online programme I have used and is very easy and on the whole very reliable and has proved enormously successful for us and our student numbers are growing and enjoying the system as well.We're on the basic package at the moment but the way we are growing the next one up is going to be very useful in future.

Great Tool for Current Non-eLearning Users

Feb 17, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been in the learning and development for over 20 years and am now at a new company. This new company, until my arrival did not have an e-learning strategy. With Mindflash we now have a path to deliver just-in-time flexible training for our company. I've worked with high-end multimedia learning development tools in the past and Mindflash offers a new user/trainer a way to build an online cirriculum quickly and easily! It is easy to learn and even easier to use! There are a currently a few limitations - like being able to extract needed content, like existing courses for review and update, extracting trainee list in to a spreadsheet, extracting "missed" questions on a quiz. Also, would love to see the ability to track "attempts" on a quiz. Overall, I think the mindflash application is extremely useful and we have built a great set of online training modules for our internal teams. Thank you Mindflash - keep the updates coming!!

Mindflash Product & Support

Jan 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All I can say is....The Mindflash Support Team is awesome! I love being able to Live Chat with them. They always know what they're talking about and are so friendly and helpful! I usually have an answer to my question in a matter of minutes. I just love Mindflash period! It's very user friendly and meets all of my needs. Thanks Mindflash!

Mindflash

Dec 09, 2013
5/5
Overall

Comments: As a trainer, with little to no experience creating and providing online training, I was overwhelmed as I looked for a way to provide this service to our volunteers. Mindflash was easy to learn and use. I am now creating training classes that are being rated highly by volunteers. Thank you Mindflash for being just what I needed.

Create an e-learning course in minutes!

Dec 02, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company discovered Mindflash helped us move quickly into the elearning arena. Our standard solution for elearning did not allow us to track users easily but Mindflash gave us all the reports we needed and more.

In minutes, this tool transforms our presentations into courses that can be tracked and delivered. This was instrumental for some key training initiatives, making this invaluable. We purchased another tool for e-learning delivery, but we keep using Mindflash because it is easier and more robust!

Just what we needed

Jul 02, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mindflash provided the perfect solution for training individuals within our integrated justice system. Before Mindflash, new hires were trained individually. The trainer was typically a person who had done the job in the past and there was very little consistency and direction in the training. Mindflash not only standardized the training but also allows the new hire to proceed through the training at their own pace. Mindflash also provides tool for checking progress of training and provides feedback on knowledge retention through quizes and surveys. Residual training is a snap with Mindflash as well. When a new process is created or an existing process is changed, Mindflash provides a means of documenting and distributing the information to all users in a consistent format.

Lovely front end - backoffice like a car crash

Jun 17, 2013
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: Easy to set up the courses themselves.

Cons: Impossible to administrate users without spending so long on it you can't justify the effort!

We're a Mac office, so not having support for Keynote or Mov files is a pain. Files converted to other formats don't upload right.

User support tried hard but in the end were no use...

Also no marketplace, so there's no way users can self-register. (They had this, then took it away after we'd chosen to go with them - very unimpressed.)

Overall: Use it if you need to. It's not bad - it's just a bit of a square wheel in terms of interface administration and a ball-breaker if you're using Macs.

They are talking about sorting that but then again, they think they've sorted other bits of it already! :)

Amazing

Jan 12, 2013
5/5
Overall

Comments: User friendly, does exactly what is says on the tin and I have now had about 60 learners go through courses and none as of yet have reported anything other than how much they enjoyed the courses which basically means Mindflash did it's job providing the platform. Would 100% recommend them!

So Easy!

Jan 09, 2013
5/5
Overall

Comments: I was able to get up and running in no time and start training my staff. Pros: Easy to set-up and fast/helpful customer service. Cons: Nothing Yet!

Build your online courses fast and easy

Nov 17, 2011
4/5
Overall

Comments: I use Mindflash to put together online courses for my classes because it really simplifies the process of building the course. It makes it much easier to communicate with my students and to track their results. The application is web-based and extremely easy to use. I very much like that you can take contents (doesn´t matter if it is Word, PowerPoint, Flash, HTML, PDF,...) to create online courses and add quizzes.

Pros: Easy to use, email template option

Cons: It doesn´t give you the possibility to see a linear process of each course

Almost There..

Jul 07, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Can do just about anything we need when it comes to training.
Platform will accommodate both animation & narration, as well as video from multiple sources. Extremely useful.

Cons: -Color palette - no reason for the color palette to remain limited to (3) very simple schemes.
-Quizzing formats still need a lot of help:
--Incorrect answers need pop-ups w/ correct/ed info.
--Nd to be able to document time spent in a course by trainees.
--Quiz labels DO NOT hold enough characters.
--Picture upload is limited in size and space, limiting the versatility of this option.

Overall: - Some of my update requests are ignored if other users do not share my same idea/opinion.
- Quizzing functions need an overhaul, still seems very basic and limited, AND I am not sure if I am using it correctly / efficiently.
Some areas of MF have been extremely well explained, while other areas remain as self-taught disciplines, which I think limits users and limits the effectiveness of the final, end-user product.

Perfect for compliance

Jul 06, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide.

Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see.

From a company standpoint this is a very good option for internal training.

Cons: There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.

Overall: Their service is the key to this product. They have a great base, a great team, and are very good at opening up their scope to their customers. While they still have some room to grow, their willingness to listen to their customers and implement based on their needs will surely make them stand out in this industry. They have saved me hundreds of hours and thousands of dollars worth of flying around the company training employees to meet OSHA and DOT regulations. I highly recommend Mindflash.

Simple

Jul 06, 2011
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: ease of use
simple, clean design

Cons: wish there were more granular billing tiers

Overall: Prior to finding Mindflash, Spam Soap didn¿¿¿t have a good way to track and test would-be trainees; all we had were YouTube videos embedded on our website. Mindflash has transformed our simple video library into a professional training curriculum, all while keeping our simple, clean, and easy ethos. It has become part of our standard on-boarding process for all new customers and the first post-sales encounter of the Spam Soap brand.

Mar 31, 2016
4/5
Overall
4 / 5
Customer Support
4 / 5
Value for Money

Jan 04, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support
1 / 5
Value for Money