# Page 7 | Daylite for Mac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Daylite for Mac the right CRM solution for you? Explore 361 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116272/Daylite-for-Mac/reviews

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Daylite for Mac

4.6 (361)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 14th, 2026

# Page 7 - Reviews of Daylite for Mac

## Showing most helpful reviews

Showing 151-175 of 361 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Robin B.  
Partner  
Insurance  
Used the software for: 2+ years

### "Fantastic Platform! "

June 19, 2021

5.0

We manage a large client base on Daylite. It has made our team much more efficient in our work flows.

Pros

We've used this CRM for over 15 years now. The ease of use combined with the responsive customer service team makes this platform a real winner!

Cons

None that I can think of at the moment.

Review Source

Response from Marketcircle

September 28, 2021

Thank you so much for the awesome review, Robin! And what an honour to have a loyal customer like you. We're happy to hear that you enjoy using Daylite. As always, we're here if you need anything. Thanks again.

MH

Mark H.  
Producer  
Media Production  
Used the software for: 2+ years

### "Daylite in the dayime"

October 10, 2021

4.0

Overall I'm very happy with Daylite. It works well.

Pros

Features all the functions I am ever likely to need and bundles it in a reasonably easy to use package.

Cons

Yes there is always room for improvement in any software. Some of the functions could do with simplifying and also a few features added.

Review Source

Response from Marketcircle

October 18, 2021

Hi Mark, thank you for your review. We're happy to hear Daylite has the main functions you need to run your business. Thank you for your support!

KF

Khai F.  
Consultant  
  
Used the software for: 2+ years

### "Our business relies on Daylite as our communication hub"

April 11, 2018

5.0

Pros

Incredibly powerful search and data filtering. Seamless integration with Mac and Mail. Smart Lists have huge breadth of application. Intuitive UI and an incredible amount of functionality within a simple interface.

Cons

A little buggy, crashes frequently - this is though, more of an annoyance than a real problem. Synchronization can be a challenge at times.

Review Source

Response from Marketcircle

April 13, 2018

Thank you for your review Khai! We're happy to hear that your business relies on Daylite as your communication hub. May you continue to win more business and get more done with Daylite.

WP

WJ P.  
Owner  
Legal Services  
Used the software for: 6-12 months

### "Terrible Customer Servixe"

June 16, 2020

1.0

The worst customer service I’ve seen. Awful. Non-responsive, and unhelpful.

Pros

Can’t really say anything good, especially when compared to other available products. And customer services is horrible. Don’t bother, they won’t respond.

Cons

The customer service was non-existent. I have never dealt with a worse one. They don’t respond, and when they do, they don’t help. Reps are ignorant and discourteous. Awful experience. If you’re in business, do NOT trust these people with your office management.

Review Source

Response from Marketcircle

June 26, 2020

Hi William, We're sorry you feel you had a bad experience. When responding to your emails, Live Chat, and when trying to call you, we did let you know that we'd need to verify your identity before making account changes - this is because we take our customers' security extremely seriously. We will always do our due diligence when it comes to protecting your data, even if this takes a bit more time than is ideal.

YR

Yurr R.  
director  
  
Used the software for: 2+ years

### "it can do a lot, half of i don't use or dont know how to use it."

November 11, 2017

3.0

Pros

linking with persons and projects. and the extension"time&budget". i like the opportunities.

Cons

i sometimes loose the overview. - the today list becomes too long. - its hard to follow the deligated items.

Review Source

Response from Marketcircle

November 15, 2017

Thank you Yurr for your review. I see that there might be some features you don't know how to use. Please feel free to join our Daylite webinar to learn more. :)

JW

Jannie W.  
owner  
Human Resources  
Used the software for: 2+ years

### "I love Daylite and they have great customer service!"

August 29, 2017

5.0

I have gotten greater structure and organisation in both my private and business life. Not to mention a much greater peace of mind due to the great overview of what is on my plate and training information in order to be more effective.

Pros

Daylite is easy to understand and use. I love the design and functionality. It is quite a robust package! I especially like how you can work with the to do lists and the integration with MAC e-mail!

Cons

Unfortuntatly, Daylite is a bit pricey. Probably because you get more than a typical CRM. I would also like to have an external capability to schedule times in my calendar such as with Calendly but I am guessing they are working on a similar integration.

Review Source

Response from Marketcircle

August 29, 2017

Thank you Jannie for your review.

RR

Rocky R.  
President  
Law Practice  
Used the software for: 2+ years

### "Customer support is very responsive and personal. I recognize the same names from 5 years ago. "

July 13, 2017

4.0

I use this for case management; it easily allows me to easily track all events for a given project.

Pros

I enjoy the way the software integrates with Mac Mail, which allows me to associate emails with particular projects. I also like how easy it is to look up contacts that are associated with a project. It's nice to have all of the contact information available at a glance.

Cons

I wish the email functions integrated better with their sister software Billings Pro. Email is the primary method of communicating today, and billing can be based in large part on this type of communication.

Review Source

Response from Marketcircle

July 14, 2017

Thank you Rocky for your review. I have sent your feature request regarding Billings Pro to our Development and Design Team.

CM

Carmen M.  
Owner/Operator  
Consumer Services  
Used the software for: 2+ years

### "Have loved using Daylite for at least 7 years!"

March 24, 2018

5.0

Having my personal and professional life organized in one place.

Pros

It is soooo helpful to be able to add, change, or delete appointments, contacts, etc. no matter where I am. Am semi-retired now, but Daylite is an essential tool of my daily life - professionally AND personally.

Cons

Don't quite understand some of the duplications between Mac Mail and Daylite, but haven't had enough free time to check it out with customer service. Obviously only a minor thing.

Review Source

Response from Marketcircle

March 26, 2018

Thank you Carmen for using Daylite for 7 years, thank you for the support and love! We're happy to hear that you use Daylite to manage your professional and personal life. May you continue to keep your professional and personal life organized in one place.

OD

Olesya D.  
Finance Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple Business Development Tool"

July 16, 2019

3.0

Pros

Very easy to use, can be a good tool for storing information.

Cons

Has very limited number of features, feels like an old fashioned software.

Review Source

Response from Marketcircle

July 23, 2019

Hi Olesya, Thanks for taking the time to share your feedback with us! It's nice to hear you find Daylite easy to use for storing all of your important data! We're always working on improving Daylite and we love hearing ideas and feature requests from our customers! You're always welcome to reach out to us at info@marketcircle.com if you have any specific features that you're looking for!

VR

Verified Reviewer  
Student  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Daylite is Amazing!"

September 6, 2018

4.0

Pros

It really helps my eyes relax and adjust to the screen.

Cons

There are not many cons within, it can be irritating that it auto-adjusts by itself at times.

Review Source

Response from Marketcircle

November 20, 2018

Thanks for the review! We are happy you enjoy using Daylite and find it so amazing.

CF

Chandler F.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Don't get this."

August 23, 2018

3.0

There are much better programs out there. I've been working with Daylite for 8 years now. Time to say goodbye.

Pros

It works. Its kind of organized. The functionality is kind of like working with windows which is actually a con.

Cons

THE UPDATES! Please get it right and stop with the updates! It's every two days. It's not that organized. It's clunky.

Review Source

Response from Marketcircle

August 30, 2018

Thanks for the review! We're sorry for the confusion with the updates. According to our update schedule, it looks like we release an update once a month on average. You've been with us for a long time and we'd really love to see you stay. We can book a call if you'd like, to see how we can help you get better value and organization out of Daylite. If interested, please reach out to success@marketcircle.com

LF

Loren F.  
office Administrator  
Law Practice  
Used the software for: 1-2 years

### "No customer service"

April 8, 2019

4.0

Pros

I like that it integrates our calendar with our emails

Cons

Customer service, there is none. There is no one you can call if you have an issue that there is not a tutorial about on their website. If you have an issue you have to submit a ticket and wait a day til you get a response no matter how critical the sitaution.

Review Source

Response from Marketcircle

April 22, 2019

Hi Loren, It's great to hear you are getting value out of integrating with Apple Calendar and Apple Mail! Sorry to hear about your experience with waiting for a reply - we do our best to get back to you as soon as we possibly can, especially if you have a critical issue! Our response times are usually within a few hours during our operating hours.

KS

Kelci S.  
Producer / Talent Manager  
Entertainment  
Used the software for: 2+ years

### "Anytime I have a question/issue with daylite, their team is quick to respond & is very detailed! "

November 21, 2017

5.0

Making our business more organized and help grow the company with utilizing all of daylite's amazing skills!

Pros

How easy it makes it to keep calendars, schedules, contacts, task lists, etc all together and linked and organized! It has truly helped our business and saved a lot of trees!!! :)

Cons

Since it is a computer program, sometimes it doesn't do what I would like it to do and that can be frustrating. When I run into something like this, I reach out to the support and they usually find me a way around it or explain how I could do it better!

Review Source

Response from Marketcircle

November 22, 2017

Thank you Kelci for your wonderful review. It's great to hear that Daylite helps Jim Jordan Photography win more business and get more done.

DM

David M.  
Ditector  
Food Production  
Used the software for: Less than 6 months

### "Mental Health :-)"

January 30, 2020

4.0

We are selling to over 200 stores so the ongoing interaction is huge. I just cannot imaging how we would track things otherwise. The linking principle provides the perfect holistic approach

Pros

It does almost everything for me allowing for a framework, boundary, clarity of process and ultimately closure to everything that I'm doing. I don't have the niggling doubts of 'what have I forgotten'. I am very creative and with it comes a misted cloud of thought which when undefined brings uncertainty, lack of process and ultimately stress and anxiety. If I have an idea out jogging I add it quickly to my inbox. That thought is not part of a process and I no longer need to ruminate. I stress far far less and genuinely it has been beneficial to my help resultantly.

Cons

There are some clunky issued navigating. Like being in contacts in the iphone and wanting add the person name that's just mailed me but I can't navigate to that mail. I just need to refine my process I think.

Reason for choosing Daylite for Mac

A friend uses it and I trialed it and it was academic. I'm a Mac user through and through so an easy choice. Best decision we've made

Review Source

SA

Scott A.  
Principal Solicitor  
Law Practice  
Used the software for: 2+ years

### "Excellent package !"

November 3, 2017

5.0

efficiency and better control of workflow through my office

Pros

integrates well into osx, great flexibility to streamline my workflows, great interface and ease of use, fantastic ability to set up office systems for client files, administrative tasks, accounting and invoicing etc, making my office work super efficient. allows me to maintain my own precedent letters and documents - much better alternative than some dedicated legal software packages.

Cons

not much to dislike about this software really ! a few small bugs here and there but customer support has been fastastic.

Review Source

Response from Marketcircle

November 6, 2017

Thanks Scott for your review, and we're happy to know that Daylite helps you get more done.

SB

Steven B.  
Managing Director  
Telecommunications  
Used the software for: Less than 6 months

### "Its not half bad"

September 27, 2021

5.0

We've had to bin our PC's and quickly learn Mac's but this program is so good its worth going through the pain. We've run CRM since 1998 so its not like we are new to these programs but after looking around for a few years this is the winner

Pros

Quite like the integration into other software we use such as Apple Mail and Diaries

Cons

The templates are really clunky and amateurish but at the end of the day its only for producing quotations

Reason for choosing Daylite for Mac

It works, it does exactly what we need it to do

Review Source

Response from Marketcircle

October 18, 2021

Hi Steven! We're thrilled to hear you like our integrations and features such as Mail Assistant. Thank you for your ongoing support!

MW

Michael W.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "What a great product. All-in-one for project management, contacts, calendar and email. "

October 25, 2017

5.0

Pros

The concept of having all my project management, scheduling, and contacts in one program. Accessible everywhere on all my devices makes it super easy to stay on track. The company itself is a major pro. They are constantly updating Daylite and keeping the program alive. It makes me feel very secure using the software. What little customer service experiences I had were all great.

Cons

The learning curve. It's pretty tough to figure out a good flow for your business. There is also a lot to the program. It takes a little time to get your workflow down, with tags and categories, but once you do it's a piece of cake. If there were some basic examples or existing company examples on how they set up their Daylite workflow, that would've been super helpful. Additional email integration would be nice. I do not use Apple mail so unfortunately, the email tab in Daylite sits dormant. Would be great if it could link up with other clients, or allow me to directly add any email address into Daylite. The only other negative would be the desktop client aesthetics. The program looks a little outdated in terms of design but like my other cons, it's not enough to deter the user experience.

Review Source

Response from Marketcircle

October 26, 2017

Thank you for your review Michael. We're glad to hear that Daylite makes your business feel secure.

DA

Dan A.  
Principal  
Insurance  
Used the software for: 2+ years

### "Great product! Great support, though it is via email, still very prompt!"

September 26, 2017

5.0

Great CRM useful on all my Apple devices remotely.

Pros

I'm probably not using Daylite to its full potential, but I can easily see if I was how powerful it would be!

Cons

No phone support, though over the years I have learned to trust their 24/7/365 email support. They will even do a screen share with you of you're having a particular problem. All in all, pretty impressive!

Review Source

Response from Marketcircle

September 27, 2017

Thank you Dan for your review! I will pass your love over to our Customer Service Team!

LS

Leslie S.  
Administrative Director  
Legal Services  
Used the software for: 6-12 months

### "Almost there"

July 21, 2022

4.0

Pros

it is an all in one CRM and project management which I love. I love that I can take a lead and see them through the whole project without another software

Cons

I wish they had accounting capabilities. They are also a little touchy, I have to do things in a certain order for it to work and connect. They don't have good customer service or training

Review Source

Response from Marketcircle

July 28, 2022

Hi Leslie! Thank you for taking the time to review Daylite. We're happy to hear you appreciate Daylite's project management features, as well as the CRM functions. Thank you for your ongoing support!

Fabrizio R.  
Owner  
  
Used the software for: 6-12 months

### "Perfect Solution for "

January 20, 2018

5.0

Pros

Easy to use, immediate sync with all Apple devices, only the important informations, really fast and complete customer service.

Cons

Il would be better with many languages, in order to fit better with the languages selected on the devices

Review Source

Response from Marketcircle

January 22, 2018

Thank you Fabrizio for your review of Daylite. We're happy that Daylite is the perfect CRM solution for running your team and business.

RC

Ryan C.  
Business Development Manager  
  
Used the software for: 2+ years

### "Extremely powerful, scalable and easy to use software!"

November 16, 2017

5.0

Pros

The software can easily adapt to your needs. Automating tasks & reports can be done very easily and delegation of items in a team environment is very easy. The customer support team is very easy to deal with and are quick, efficient and friendly in their interactions letting you get back to being productive quickly!

Cons

Would like the ability to auto generate reports on given dates based upon preset filters for notes. Would alleviate time spent on repetitive tasks so long as team was diligent in uploading notes.

Review Source

Response from Marketcircle

November 16, 2017

Thank you for your review Ryan. I will definitely let our Design and Development team know about your feature request.

VR

Verified Reviewer  
e-Learning Experience Designer  
  
Used the software for: 6-12 months

### "Ideal to boost productivity in small teams!"

June 23, 2018

4.0

Pros

You can feel it was conceived for Mac devices. Its IU is nice and easy to use, so you can focus on managing sales opportunities. Everyone knows what to do and when to do it. No distractions. A wide range of business would benefit of automating tasks. You can collect every document that is important, organize correspondence and keep track with all information about your daily office dynamic.

Cons

I know it works great on Mac devices, but being only for Mac users could an inconvenience if you can't afford Mac devices for everyone. It would be great a PC version.

Review Source

Response from Marketcircle

June 26, 2018

Thanks for the review! We are happy to hear you find Daylite easy to use so you can focus on your sales opportunities without distractions!

RC

Richard C.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Gives me structure for my day and the roadmap for my life. "

October 19, 2017

5.0

Control of my business and my life.

Pros

Seemless integration with calendar and contacts. It on my iMAC, iPhone, iPad and Powerbook. I just upgraded to the Cloud which allows me to manage myself anywhere, anytime with the touch of my finger.

Cons

There is nothing I can think of that I do not like about it. If I had to come up with something it would be that there are features I know are available but I have not yet learned how to use them.

Review Source

Response from Marketcircle

October 23, 2017

Thanks for your review Richard! We're super excited that Daylite gives you structure to your day and roadmap for your life! :) Please feel free to reach out to us if you have any questions regarding our features.

DR

David R.  
owner  
Management Consulting  
Used the software for: Less than 6 months

### "Using Daylite (and replacing the rest)"

December 8, 2016

5.0

In the past I have tried a number of software solutions. I've used other CRM's along with TODO list apps. Daylite allows me to keep everything in one place and basically use just one app for managing relationships as well as email (on my desktop), projects, tasks, my calendar and more. No more jumping from one app to another - it's all here. Basically every bit of information about a client can be linked. The forms and reports are incredibly useful and it's the only CRM I have found that allows me to link and show important items in my Apple Calendar (without having to use Google Calendar.) Now scheduling is a breeze.

Pros

I love the integration. When using the desktop app I can link everything and see the relationships right away. I use it as a smart contact list, a project planner, a reminder system - and even very simple finance tracking. The learning curve has been fairly easy and I have to be honest, I appreciate Marketcircle's videos as well as the user guide when I get stuck.

Cons

The only 'wish list' item I have is for Daylite's mobile app to allow linking incoming emails with contacts and organizations. Other than that I can't think of anything else I want it to do.

Review Source

SS

Sue S.  
Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "I've used the Daylite CRM system for years and it keeps getting better."

July 28, 2017

5.0

Pros

Daylite is a fantastic value, with features that cost many times more through other systems. I needed a CRM dedicated for the Mac, and it has really delivered. The cloud syncing function works beautifully; perfect for the frequent traveler. Their tech support is particularly good, with very prompt responses every time I do have a problem.

Cons

I wish it had better reporting functions. The canned reports included are not particularly useful to me. Also wish it could easily print out my daily calendar, since I keep my to-do list and schedule in Daylite.

Review Source

Response from Marketcircle

July 28, 2017

Thanks Sue for your review!

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