# Page 4 | Citrix DaaS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Citrix DaaS the right Desktop as a Service (DaaS) solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116275/XenDesktop/reviews

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Citrix DaaS

4.3 (154)

[View alternatives](https://www.capterra.com/p/116275/XenDesktop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 16th, 2025

# Page 4 - Reviews of Citrix DaaS

## Showing most helpful reviews

Showing 76-100 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Development Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Citrix XenDesktop"

January 4, 2019

4.0

We use Xen Desktop to access Microsoft Office applications when on the go and it has helped to keep everything organized and efficient.

Pros

This software allows you to access a variety of programs remotely, which helps you to work from all over the world.

Cons

It can be a bit buggy at times and requires a computer restart if too many applications are open at the same time.

Review Source

Adam P.  
Claims Manager  
Insurance  
Used the software for: 2+ years

### "Excellent Remote Desktop Application"

August 15, 2019

5.0

Pros

Love the ability to remotely connect to my work computer using this software on my computer at home. It’s easy to use and functions as if I’m on my desktop computer at work.

Cons

Installation of software wasn’t the easiest and computer didn’t recognize once the software was installed. I also occasionally have issues logging in and remotely connecting.

Review Source

JN

Johnathan N.  
Principal Financial Analyst  
Oil & Energy  
Used the software for: 2+ years

### "Simplistic, but solid"

November 18, 2020

4.0

Overall, I like Citrix. It enables me to login from anywhere, access whatever I need, and use apps that aren't on my computer itself. It's not perfect, but it's certainly useful.

Pros

I can access a bunch of server apps from anywhere. It's pretty easy to use, too.

Cons

Every so often, either the server or Citrix (not sure which) glitches and I have to refresh the apps or sometimes even restart the program. A minor inconvenience, though.

Review Source

VR

Verified Reviewer  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "Vital to my everyday work"

September 5, 2018

4.0

Pros

Able to access work documents/networks safely and securely from anywhere.

Cons

The input lag is very noticeable at first, but over time I became used to it.

Review Source

DC

Dayane C.  
Atendimento  
Utilities  
Used the software for: I used a free trial

### "good server for remote access"

February 8, 2023

4.0

a great desktop server for accessing the company's remote area. Safe and efficient in functionality.

Pros

it has a great easy access and very intuitive so you can access it, in a great functionality for companies

Cons

depending on the internet used, the app does not work correctly and has crashes

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Citrix DaaS

I liked what he offered me than the other

Review Source

EI

Emoniel I.  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Citrix review"

March 26, 2021

4.0

Good, would be better with desktop shortcut integration.

Pros

Once you log in, has easy access across its multiple applications. Has excellent customer support if problems arise.

Cons

I don't like having to open up the Citrix application interface in order to access a particular program shortcut that is already on my desktop. The shortcut should be seamlessly integrated with the user interface.

Review Source

MP

Michael P.  
Warehouse Operator  
Food & Beverages  
Used the software for: 2+ years

### "Citrix Xendesktop is good"

June 14, 2019

5.0

XenDesktop is used for a variety of things in the workplace. It is very simple to use. There are a few crashes here and there, but I'm sure they're working that out. Overall, it's a good program that could be implemented in a variety of business situations.

Pros

Easy to use No gimmicks, gets to the point Runs on any windows device

Cons

Doesn't look the prettiest, but does what it needs to A few crashes, especially with a label print queue

Review Source

Emre Ö.  
SENSOR ENGINEER  
Automotive  
Used the software for: 2+ years

### "Handy tool to access network computers "

June 12, 2019

4.0

I use this product to access a Workstation when my laptop is not strong enough to open a cad file. It is a fast and easy interface. Through this product I don't need to carry a heavy computer on my backpack.

Pros

It makes it possible to use a strong computer by only carrying a small laptop.

Cons

I mostly use Vismockup and my setting are always resetted when I log out and log in again.

Review Source

Daniel Q.  
Change and Problem Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Great virtualization tool and cloud computing"

November 23, 2020

5.0

The desktop virtualization tool is great. Our company has several servers and accessing them via Citrix reforces the security recommendations.

Pros

Desktop virtualization, Cloud computing and servers are the strongest assets of Citrix, providing a good security standard. Great end-user experience.

Cons

The logs could be better, which would help on troubleshooting.

Review Source

NF

Nicola F.  
It help desk  
Government Administration  
Used the software for: 2+ years

### "Smart working "

February 9, 2023

5.0

Pros

La possibilità di entrare nel PC dell'ufficio da remoto in tutta sicurezza grazie all'App da scaricare sullo smartphone

Cons

Non mi piace che dopo pochi minuti di inattività va in stand by su virtual desktop e bisogna autenticarsi nuovamente con l'otp

Review Source

mB

micaela B.  
laureada  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "ottima app virtuale"

February 17, 2023

5.0

Pros

Puoi avere il controllo di tutte le applicazioni e del PC virtualmente, ideale per l'IT

Cons

a volte è difficile aggiungere qualcosa al sistema, diciamo che ci vuole tempo

Review Source

AA

Aaron A.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Citrix to access EMR"

July 9, 2022

5.0

Pros

Necessary to access Epic electronic health record

Cons

Extra clicks to get into Epic, sometimes confusing

Review Source

CG

Crishna G.  
OPS Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Remote work is in!"

September 29, 2022

3.0

Very good tool now that remote work is the new normal. Hoping they can fix delays and lag times when navigating inside the virtual desktop.

Pros

I love that the virtual desktop has the option to be accessed via web. Saves up space and readily accessible on any device.

Cons

Regardless of your internet speed, the virtual desktop lags terribly. All actions in the virtual desktop are delayed for about 5 secs.

Review Source

VR

Verified Reviewer  
Quality Lead  
Internet  
Used the software for: 1-2 years

### " Xendesk is one of the Robost Virtualization Application"

November 27, 2019

4.0

We use it for our remote team' virtual desktop needs. We are planning to expand it throughout our organization.

Pros

Load evaluator index helps to gauge the actual load on the server, this helps in load balancing. Seamless secure connectivity: the remote employees/unit haven't faced an issue with Xendesktop till now. Common interface along all the OS platforms.

Cons

Quite pricey compared to its rivals. But if you are from pricing, I would say, Xendesktop is the best.

Review Source

MG

Michael G.  
Senior Analyst  
Financial Services  
Used the software for: 2+ years

### "Enables Access to Work Network"

May 12, 2020

4.0

It is widely used but there may be better solutions out there now.

Pros

This provides and secure tunnel into my work files that enables me to view, edit and save them alongside my team.

Cons

The software is sometimes slow to let me into my work network and can get overloaded. It can be difficult to install correctly on another PC.

Review Source

VR

Verified Reviewer  
Associate Director  
Education Management  
Used the software for: 2+ years

### "XenDesktop is Just Okay"

May 8, 2019

2.0

Pros

XenDesktop from Citrix allows for remote work away from the office, providing a secure platform for employees to utilize all desktop applications and company-wide software.

Cons

Unfortunately XenDesktop runs slowly and is not ideal for productivity due to the processing time it takes to connect to servers.

Review Source

VR

Verified Reviewer  
Sr. Planning & Business Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Software for Workers on the Go"

November 30, 2018

5.0

Pros

I've used Citrix at multiple jobs and it always gets the job done, providing a great connection back to my network at the office.

Cons

Every once in a while I'll have to toggle through some screens to get the right connection type but really there isn't much to dislike.

Review Source

NK

Nila K.  
Loan advisor  
Education Management  
Used the software for: 6-12 months

### "Citrix"

November 19, 2022

5.0

Overall Citrix is a great product for the workplace

Pros

I like all the features in Citrix it's very easy navigate

Cons

All apps are easy to use with a no stress sign on

Review Source

KH

Kevin H.  
System Administrator  
Law Practice  
Used the software for: 2+ years

### "Another piece of quality software from Citrix"

November 12, 2019

5.0

As a whole, it's great stuff. It runs flawlessly for most users on most days.

Pros

It's very smooth, and runs cleanly when you are using just applications or full virtual desktops on multiple monitors.

Cons

Local devices don't always register correctly within the virtual environment, which can become frustrating for users.

Review Source

DP

Davide P.  
HR manager  
Insurance  
Used the software for: 2+ years

### "Almost perfect to work everywhere"

May 28, 2021

3.0

Almost perfect. Reduce system slowdowns and the virtual desktop will be perfect

Pros

You can work wherever you are. An internet connection is sufficient. Your data are secure. Very easy to use.

Cons

The connection is not stable. Very often the work becomes too slow. Sometimes it is just impossible to work.

Review Source

SS

Stephanie S.  
Sales Manager  
Hospitality  
Used the software for: 1-2 years

### "Citrix is a no go"

August 28, 2019

3.0

Having access to all files from everyone within the company.

Pros

I like that everything is stored in their system because it would come in handy if your computer crashes.

Cons

It makes everything else crash and is difficult to use.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Company wide share access

Review Source

NS

Nataliya S.  
Nursing assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Citrix to the rescue "

October 23, 2019

5.0

Overall this is a great backup for my other software

Pros

I like how when EPIC is not working I can go through this software to access orient charts it’s like a backup

Cons

It takes awhile to log in through this software because it doesn’t automatically log me in like other software

Review Source

VR

Verified Reviewer  
Product Development Engineer  
Automotive  
Used the software for: 2+ years

### "Citrix Usage For Virtual Machine Connection"

May 27, 2019

3.0

We are using Citrix to connect on virtual machine to use CATIA. Slow in speed during connection process. Only provide to connect related PC. Not very usable.

Pros

Provides distant connection between computers.

Cons

Very slow while working on the virtual machine.

Review Source

GF

Greg F.  
911 Director  
Public Safety  
Used the software for: 2+ years

### "A Game Changer!"

October 17, 2018

5.0

Pros

This software is amazing and has totally changed to way we do business because I now have access anywhere that I have internet

Cons

At time is seems to load a little slow but this may be my connection speed and not a software issue

Review Source

VR

Verified Reviewer  
IT Supervisor  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Not so great for the Cost"

August 4, 2020

2.0

Pros

It's good for a big company that wnt to pay for features that you really are not going to use.

Cons

Its expensive and you dont get bang for the buck, i prefer to use XCP-NG than citrix.

Review Source

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