# Officetrax Facilities Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Officetrax Facilities Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/116279/Officetrax/reviews

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# 

 Officetrax Facilities Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Officetrax Facilities

## What is Officetrax Facilities?

Officetrax is designed to give you the power to organize, schedule, and track your maintenance activities more efficiently. The CMMS helps you turn your real-time data into actionable insights, keeps detailed records of repair and maintenance history, and securely connects you with your team members.

## What is Officetrax Facilities used for?

[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

77%

Neutral

11%

Negative

11%

Starting price

$24

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Officetrax Facilities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.officetrax.com&name=Officetrax Facilities)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Officetrax Facilities

4.0 (35)

VS.

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting Price

$24

Flat Rate, Per Month

Starting Price

$45

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (35)

Ease Of Use

4.3 (627)

Value For Money

3.9 (25)

Value For Money

4.3 (513)

Customer Service

4.4 (26)

Customer Service

4.4 (533)

## Officetrax Facilities alternatives

[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (390)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Billing & Invoicing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Equipment Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Facility Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Fixed Asset Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Maintenance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Officetrax Facilities 43 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Designed to serve commercial properties

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential properties

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (35)

3.9

Based on 35 reviews

## Pricing

Value for money

3.9 (25)

Free Trial

Basic

$24.00

Flat Rate,Per Month

Value for money

3.9 (25)

3.9

Based on 25 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (26)

4.4

Based on 26 reviews

## User reviews

Overall rating

4.0

Based on 35 reviews

Filter by rating

5(14)

4(13)

3(4)

2(3)

1(1)

Mentioned topic

Sorted by most recent

JC

Jeffrey C.

COO

Facilities Services

### "A great overall product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2021

Great experience on both sides of the portal! Awesome support an the capabilities are endless.

Pros

Inclusive tracking, messaging, follow up capabilities, billing, tracking etc

Cons

Does not run on anything other than Internet Explorer at full performance. If booted off or closed, you cannot jump back on. You have to wait approx. 5 minutes for the program to allow you to log back on. When you do a search by tracking, location or request number, you cannot hit the taks tab to re-populate the entire list. You must wait.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZA

Zaighum A.

Office admin

Automotive

### "OfficeTrax Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 13, 2020

Overall office assistant means officetrax is office manager for all small property and other businesses.

Pros

If i say officetrax is office assistant then its perfect because in Officetrax is office features are available. Commercial propert, invoicing, trackers and auto popup notifications.

Cons

In officetrax I didn't find ant technical error but customer support is sometimes not work properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Carol C.

CEO

Facilities Services

### "Favorite "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 14, 2019

OfficeTrax allowed me to leave an antiquated system years ago, and when starting our current company gave us the opportunity to grow past spreadsheets. We are able to effectively track and complete work orders based on our client's Service needs!

Pros

Ease of entering and tracking work orders from inception to completion. There is never a question where the work order is in the workflow. This system has all you need and if something isn't there they can and will customize your profile. It also does not cost to have vendors sign in and submit their documents/ Invoicing.

Cons

While it is hard to find something negative about this software, I do think that the ability to add or customize status' and the work order page by our client's needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Charlie L.

Service technician

Supermarkets

### "Disappointed. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 14, 2019

Solved nothing, created many problems, and added more time and stress to my workday.

Pros

Seeing as it has NEVER recorded my time on site correctly, I would say ABSOLUTELY NOTHING.

Cons

?????? There is nothing to like about the current version I am attempting to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Billing

Retail

### "Entering invoices could be easier"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 4, 2019

The software does what it is supposed to, however some competitors are easier to use.

Pros

It is easy to research records that have been entered in the past.

Cons

The process to enter an invoice is very long and tedious. There are at least 7 steps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NF

Nick F.

Project Engineer

Construction

### "Keeps me organized!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2018

Pros

This program helps me to organize, schedule, and track my maintenance activities more efficiently.

Cons

I wish the dashboard was a little more intuitive but it still gives me the ability to visualize work order amounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Catherine G.

Store Manager

Retail

### "3\*\*\* "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 4, 2018

Clear up and make it more obvious what each work order means, or group them together easier, it was just very hard to navigate around and get it right the first time, but the customer service was great and they always helped me when i called not knowing what i was doing!

Pros

It is really nice to have a place to go to be able to file all work orders instead of calling someone each time something breaks in the store.

Cons

The selection for work orders, I am always putting in the wrong work order because its very vague on what each work order is

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Scott H.

Director of Facilities

Retail

### "Best CMMS Value on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2018

Pros

Service is great. Able to customize to meet changing demands of the business. Scalable - we have more than doubled in store count and OfficeTrax hasn't missed a beat. No need to add IT infrastructure for this system.

Cons

There are some options that have to be customized into the package, but this is probably the case with any CMMS. Nothing is going to match your business needs 100% out of the box.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

April V.

Office Manager

Construction

### "2 of our biggest customers disptach their jobs to us through Officetrax."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 27, 2018

Pros

Easy to receive the requests, add notes, see pictures, and do invoicing all in one place. Also nice to see past requests for the same locations.

Cons

Would love to be above to accept new requests from our phones. 1 of our customers does not allow us to reply to the email with "Accept" or "Decline" and we have to get access to a desktop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Scott A.

President

### "Not Impressed"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

June 26, 2018

Pros

I am allowed to enter my own reference number into the work order and can search via that reference number.

Cons

It's cumbersome to use and only works with Internet Explorer. It's hard to get reports. The colored parts of the screen that tell you the number of open work orders, etc. is never accurate. I use and have used several other facility service programs and this is by far my least favorite.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2018

Hi Scott, Thanks so much for taking time to leave us your feedback, we really appreciate it! I’d like to share an invite with you to try our upgraded software that works great on all browsers and devices. I think you’ll notice some other great improvements too! I’ll have one of our account specialists reach out to you to see if you’re interested. I think we’ll be able to resolve these pain points for you. Thanks again!

NS

Noah S.

Vice President

Construction

### "Great service on a developing product"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 26, 2018

Service and price outweigh any negatives. Would recommend. Officetrax is a good partner.

Pros

Customizable, affordable, reliable. Excellent customer service and open to ideas to make the system better on an ongoing basis.

Cons

The older system is dated. If you're on the newer platform, it's developing into a more modern and helpful solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kristin R.

Equipment Customer Service

### "Overpriced and unorganized."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 26, 2018

Pros

Being able to keep track of all open/closed/pending repairs for all locations. Time stamp feature is a plus.

Cons

Too many steps to provide a quote, process for invoicing, etc. Not well organized for what we pay to use the site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Asha S.

Accountant

### "Not bad, but pretty awkward to navigate in"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 26, 2018

Pros

Sending email messages right from the program, and having a record of them under each request as well as in email.

Cons

Very awkward to navigate in. When organize list by location #, for example, from highest to lowest, it does not stay in this order for long. Keeps switching back every time you go into a task and then back out again. Going through page by page each time is very time consuming and annoying.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

AXEL B.

Project Designer

Electrical/Electronic Manufacturing

### "Sea of options"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 26, 2018

It is a great tool once is learned but it takes a while to train on it and mastered.

Pros

Once a quotation is prepared, it can be converted into an Invoice. costs are separated very accurate.

Cons

There are too many little procedures for too many options. Probably could be simplified obsoleting some non essential fields.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Joedy D.

Office Manager

Construction

### "Wonderful product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 26, 2018

Pros

This product is easy to use, it navigates well and provides lots of backup to lookup past items. I like it!

Cons

When working in invoicing sometimes it just cuts out or it becomes slow and you have to wait to make entries.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Melinda M.

Website Billing and A/R Administrator

### "One of the best we have used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2018

Overall, this is one of the best websites that is used by our customers. We would recommend it to all of them.

Pros

This site is very easy to use. Everything is spelled out and easy to understand. Definitely one that I would recommend.

Cons

The only one that comes to mind is, too many clicks. Having two different pages for invoicing is a little redundant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Sonya W.

Account Manager

Construction

### "Officetrax gets it done"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 26, 2018

Pros

The flow of the system works well. Steps cannot be skipped. Requests are listed in chronological order. Requests are always listed with status in plain site.

Cons

The way fields are labeled is slightly complex; where we upload attachments should simply be labeled as such. Editing quotes is not an option. There is no direct access to the customer for emergency situations. This application doesn't work with google chrome with is my preferred internet browser.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2018

Sonya, We really appreciate you taking the time to share your feedback with us! I wanted to let you know that our updated version of Officetrax works great in chrome (and other browsers too!). You may notice a few other improvements as well. I’ll have one of our account specialists reach out to you to show you around. Thanks again!

SP

Steve P.

President

Oil & Energy

### "Its a good program "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 26, 2018

Pros

The part that I use is just invoicing but i find it easy to use I'm still learning to navigate it

Cons

I find that having to list all parts separately very time consuming, we include a copy of the invoice with the parts break down

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Josie M.

Business Analyst I

Telecommunications

### "Great!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2018

Pros

Officetrax is easy to use. There are a lot of aspects of this program that I still haven't used and its loaded with info on my stores as well. back end support form Core 7 is exceptional!

Cons

the biggest con I can think of in the inability to change the terminology (such as trades, equipment, etc)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

DeWayne D.

Quote Specialist/National Accounts

Facilities Services

### "Out of date"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

June 25, 2018

Pros

There is nothing that I like about this product. Service Channel and Corrigo Pro are much easier to use and those products have a clean format.

Cons

This product is far behind the times. Other facility management software companies have on-line access along with apps that allow our technicians to check in and out. This system is slower than other products I use so it takes longer to upload proposals. The appearance of the product seems out of date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2018

Hi DeWayne, Thank you for taking the time to leave us your feedback! We’re sorry to hear that Officetrax missed the mark for you. I would like to invite you to give our newer software a try as it is updated from the version you’re currently using. I think you may find a huge improvement in speed, appearance, and functionality. I’ll have your account specialist reach out to help show you around!

RG

Randy G.

Key Account Coordinator

Construction

### "Overall experince is ok"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 25, 2018

Pros

Ease of getting reference # (PO#) to get paid. Makes it easier. Had to use other characters to get past this step

Cons

Too many steps to go through. Having to schedule the delivery, show on site when delivered, then pending invoice when scheduled for pickup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PJ

Pamela J.

Service Manager

Facilities Services

### "Best Maintenance Management Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2018

An overall excellent experience with program.

Pros

We use Officetrax for two of our clients. As a user of Officetrax this is the easiest and best software available. When I compare other facility maintenance software Officetrax is the most user friendly program we have. From accepting service requests thru the invoicing portion there is no other program that is as well put together. A pleasure to use Officetrax and their support staff is outstanding if the need arises.

Cons

The email section when sending a message back to our company does not go thru the system when another team member needs to send us a copy of notes sent to our client.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Max C.

Sales

Electrical/Electronic Manufacturing

### "SOFTWARE USER"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2018

Pros

Organized and simplicity and cataloguing for future references allow for one-stop of comprehensive service management.

Cons

There is nothing we can think of right now, although would like to see more personalized approach to each industry and their requirements?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shari S.

Vice President

Facilities Services

### "OfficeTrax Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2018

Pros

Great support staff and ease of use. The reporting capabilities satisfy our customers and allow us to teach them the process.

Cons

Cost too much to make minor changes. Would like to make minor changes on our own - delete vendors, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Christy G.

Property Management Coordinator

Automotive

### "Great System!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2018

Love everthing about it!

Pros

Easy to use, great customer service. Always very helpful and fast! Helps to keep track pf expenses and things needed for out locations/./

Cons

Nothing bad at all. I have had no issues or complaints. Great system, great customer service! Never had any problems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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