--- title: "PDQ POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PDQ POS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/116369/PDQ-POS-System/" page_type: "product" language: "en" --- # PDQ POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PDQ POS ## What is PDQ POS? For 34+ years, the multi-award-winning PDQ POS system from Signature Systems has been the top rated POS for pizzerias, quick service, delivery and fast casual. For ease of restaurant management, PDQ POS has a multi-faceted Enterprise Reporting mobile app, that provides essential data, including labor, sales, sales forecast, inventory and more. With hundreds of reports & ease of comparison, you'll gain insight into the true health of your operation! For Casino POS, visit SSIpos.com. ## What is PDQ POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PDQ POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://pdqpos.com&name=PDQ POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PDQ POS 4.3 (4) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 3.8 (727) Value For Money 4.0 (2) Value For Money 3.6 (680) Customer Service 3.7 (3) Customer Service 3.6 (702) ## PDQ POS alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [HungerRush](https://www.capterra.com/p/122189/HungerRush360/) [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122189/HungerRush360/) ## Features For Restaurants 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Serves restaurants Payment Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems PDQ POS 121 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food Delivery Dispatching: Dispatch food deliveries - For Food Trucks: Designed for food trucks - For Restaurants: Serves restaurants - Forecasting: Form predictions based on past and present data/trends - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Live Driver Tracking: Track driver locations on a map in real time - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Scheduling: Schedule an order online for a future time/date - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Separate Checks: Generate separate bills for various meals and combos within a complete order - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Social Promotion: Market event via social media tools - Special Order Management: Manage special order requested by a customer - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(2) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MR Michael R. Project Manager Restaurants ### "PDQ Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2023 PDQ Support has always been very knowledgable and helpful Pros Ease of use and great support. Easy to train new employees Cons Technology is a bit antiquated, but they do a great job keeping things running Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CJ Christian J. Owner Restaurants ### "Excellent experience! PDQ POS has made the Blue Moon Bakery & Pizzeria more money with less hassle. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2017 PDQ POS saved us money and allowed us to serve more customers quicker and easier than our previous POS system. Pros We spent a lot of time looking over many POS systems to find the right fit for our quick service and delivery pizza shop and bakery. We chose PDQ POS and Signature Systems because they were designed by a pizza guy for a pizza/delivery operation and had the best features to fit our business. After a couple years of operational success, we know that we made the right choice! The PDQ POS system is perfect for our operation. PDQ streamlines our customer interactions and helps us move our customers through the counter line and helps our employees take delivery orders quickly and efficiently. When we first started rockin' the PDQ system, we increased our employees accuracy and efficiency immediately when dealing with phone and delivery orders. We can now process more orders quickly and get our food to our customers faster, thanks to PDQ. Service and support has been excellent. The on-site installation specialist was professional and knew the system inside and out. He stayed until we were up and running and the phone support has always solved our few tweaks on the spot. We couldn't be happier with our experience. PDQ POS has made the Blue Moon Bakery and Pizzeria more money with less hassle than our previous POS system and we would recommend it without reservation. We can confidently say that we made the right choice when we chose PDQ. Cons \\ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2017 Wow. Thank you for your glowing praise, Christian! We strive toward making PDQ the best POS in the marketplace--and backing it up with exemplary customer service. We truly appreciate that you've noticed our hard work and dedication. TG Tim G. Owner ### "Easy to use software... horrible tech support. " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 17, 2015 I have had a PDQ system for over 3 years now. It takes just a short period of time to learn how the system functions, and my new employees catch on very quickly. The biggest downside to the system is that they don't offer a lot of "extras" like many of the other systems do (scheduling, online ordering, etc). Also, when we first went with PDQ, their tech support was great. Every time I called, I was able to get a live person on the phone to help me; however, that has changed tremendously over the years. I'm not sure if the company hasn't been able to keep up with their growth, but now when we call, we may get someone to answer our call once every 10 or 15 times. We are always directed to leave a message, and it can take several days, before they get back in touch with us. If it's an emergency, you have to just call over and over again, until someone answers... and that is just unacceptable. It is so bad, that I (along with several other owners in our group) are looking at a possible change to another company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2017 Hello Tim, Thank you for your review and for recognizing how easy PDQ POS is to train, use and manage. We'd love to discuss your frustration with our customer service team. We've made numerous enhancements to our call center--and I'm convinced that you will find that we not only answer our phones, but that we also provide exemplary service 24x7x365. We do, by the way, have seamless integrated online ordering and other "extras" such as loyalty/rewards. Thanks again for your feedback and for being a loyal customer. BM Brett M. Owner ### "Great easy to use system" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 8, 2015 I have had Signature systems for over 8 years and I can not tell you how easy it has made my job. I can train new people in 5 minutes to take orders and their online ordering has increased my sales by 10%. I just recently signed up for their loyalty program and I'm looking forward to increasing my sales even more in the new year. Their customer support has been great and when things can't get fixed over the phone I have a technician onsite within 24 hours. Trust me when you are looking for a new POS system make sure you give PDQ a chance they will knock every other POS system out of the box Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2017 Thank you Brett! We truly appreciate your feedback. Your review mirrors exactly what we've been hearing from our loyal customer base... ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.