# PDQ POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PDQ POS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/116369/PDQ-POS-System/pricing

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# 

 PDQ POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PDQ POS

## What is PDQ POS?

For 34+ years, the multi-award-winning PDQ POS system from Signature Systems has been the top rated POS for pizzerias, quick service, delivery and fast casual. For ease of restaurant management, PDQ POS has a multi-faceted Enterprise Reporting mobile app, that provides essential data, including labor, sales, sales forecast, inventory and more. With hundreds of reports & ease of comparison, you'll gain insight into the true health of your operation! For Casino POS, visit SSIpos.com.

## What is PDQ POS used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for PDQ POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://pdqpos.com&name=PDQ POS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PDQ POS

4.3 (4)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

3.8 (711)

Value For Money

4.0 (2)

Value For Money

3.6 (664)

Customer Service

3.7 (3)

Customer Service

3.6 (686)

## PDQ POS alternatives

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Restaurants

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Serves restaurants

Payment Processing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

PDQ POS 120 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Allows users to record and manage cash payments upon delivery of goods

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

A note of the expected delivery date and time

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Dispatch food deliveries

Designed for food trucks

Serves restaurants

Form predictions based on past and present data/trends

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows users to view inventory and build a menu that's appropriate

Report on the allocation and distribution of labor costs across projects

Track driver locations on a map in real time

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Clients can submit payments via mobile devices

Capture signatures via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Tracks and processes online orders

Accept and process online payment transactions

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Schedule an order online for a future time/date

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Track and manage the profit margin between the cost of a product and its selling price.

Present a catalog of inventory that customers can view

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Matrix barcode that stores information

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Managing orders that a customer purchases repeatedly and regularly

Set the frequency of a task's occurrence

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

For retailers

Track and facilitate returns of products sold

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Generate separate bills for various meals and combos within a complete order

Manage and track orders being shipped to customers

Send messages via SMS

Market event via social media tools

Manage special order requested by a customer

Distribute a bill into multiple payers according to the proportion suggested by the payers

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Gauge satisfaction and receive information for improvement and success

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (2)

4.0

Based on 2 reviews

## Integrations

[

HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[

GrubHub](https://www.capterra.com/p/210141/GrubHub/)[

Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)[

Restaurant365](https://www.capterra.com/p/139768/Restaurant365/)[

Shift4](https://www.capterra.com/p/70936/Shift4/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[

Chowly](https://www.capterra.com/p/212043/Chowly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MR

Michael R.

Project Manager

Restaurants

### "PDQ Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 4, 2023

PDQ Support has always been very knowledgable and helpful

Pros

Ease of use and great support. Easy to train new employees

Cons

Technology is a bit antiquated, but they do a great job keeping things running

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Christian J.

Owner

Restaurants

### "Excellent experience! PDQ POS has made the Blue Moon Bakery & Pizzeria more money with less hassle. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2017

PDQ POS saved us money and allowed us to serve more customers quicker and easier than our previous POS system.

Pros

We spent a lot of time looking over many POS systems to find the right fit for our quick service and delivery pizza shop and bakery. We chose PDQ POS and Signature Systems because they were designed by a pizza guy for a pizza/delivery operation and had the best features to fit our business. After a couple years of operational success, we know that we made the right choice! The PDQ POS system is perfect for our operation. PDQ streamlines our customer interactions and helps us move our customers through the counter line and helps our employees take delivery orders quickly and efficiently. When we first started rockin' the PDQ system, we increased our employees accuracy and efficiency immediately when dealing with phone and delivery orders. We can now process more orders quickly and get our food to our customers faster, thanks to PDQ. Service and support has been excellent. The on-site installation specialist was professional and knew the system inside and out. He stayed until we were up and running and the phone support has always solved our few tweaks on the spot. We couldn't be happier with our experience. PDQ POS has made the Blue Moon Bakery and Pizzeria more money with less hassle than our previous POS system and we would recommend it without reservation. We can confidently say that we made the right choice when we chose PDQ.

Cons

\\

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2017

Wow. Thank you for your glowing praise, Christian! We strive toward making PDQ the best POS in the marketplace--and backing it up with exemplary customer service. We truly appreciate that you've noticed our hard work and dedication.

TG

Tim G.

Owner

### "Easy to use software... horrible tech support. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 17, 2015

I have had a PDQ system for over 3 years now. It takes just a short period of time to learn how the system functions, and my new employees catch on very quickly. The biggest downside to the system is that they don't offer a lot of "extras" like many of the other systems do (scheduling, online ordering, etc). Also, when we first went with PDQ, their tech support was great. Every time I called, I was able to get a live person on the phone to help me; however, that has changed tremendously over the years. I'm not sure if the company hasn't been able to keep up with their growth, but now when we call, we may get someone to answer our call once every 10 or 15 times. We are always directed to leave a message, and it can take several days, before they get back in touch with us. If it's an emergency, you have to just call over and over again, until someone answers... and that is just unacceptable. It is so bad, that I (along with several other owners in our group) are looking at a possible change to another company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2017

Hello Tim, Thank you for your review and for recognizing how easy PDQ POS is to train, use and manage. We'd love to discuss your frustration with our customer service team. We've made numerous enhancements to our call center--and I'm convinced that you will find that we not only answer our phones, but that we also provide exemplary service 24x7x365. We do, by the way, have seamless integrated online ordering and other "extras" such as loyalty/rewards. Thanks again for your feedback and for being a loyal customer.

BM

Brett M.

Owner

### "Great easy to use system"

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

January 8, 2015

I have had Signature systems for over 8 years and I can not tell you how easy it has made my job. I can train new people in 5 minutes to take orders and their online ordering has increased my sales by 10%. I just recently signed up for their loyalty program and I'm looking forward to increasing my sales even more in the new year. Their customer support has been great and when things can't get fixed over the phone I have a technician onsite within 24 hours. Trust me when you are looking for a new POS system make sure you give PDQ a chance they will knock every other POS system out of the box

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2017

Thank you Brett! We truly appreciate your feedback. Your review mirrors exactly what we've been hearing from our loyal customer base...

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