# Epicor HCM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Epicor HCM Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/116409/Epicor-HCM

---

# 

 Epicor HCM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Epicor HCM

## What is Epicor HCM?

Epicor HCM automates your HR processes, enabling you to track, manage, and analyze all your employee data from application to retirement. Robust Recruitment Management, Benefits, and Absence tracking tools, all within this HRIS application, give you greater control over staffing, time off, and benefits administration, with paperless workflows designed to walk managers and employees through common set up and administration operations for improved efficiency.

## What is Epicor HCM used for?

[HR Analytics](https://www.capterra.com/hr-analytics-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20000

One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Epicor HCM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epicor.com/&name=Epicor HCM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Epicor HCM

3.8 (7)

VS.

[4.9 (4,670)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$20000

One Time

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (7)

Ease Of Use

4.9 (4,669)

Value For Money

2.8 (4)

Value For Money

4.8 (3,527)

Customer Service

3.2 (5)

Customer Service

4.7 (3,809)

## Epicor HCM alternatives

[4.6 (3,211)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,743)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (1,829)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (3,035)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Benefits Management

Record employee's benefit plans and selections throughout career progression

Compensation Management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Epicor HCM 23 features

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Record employee's benefit plans and selections throughout career progression

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Gateway through which employees can access the system

Software that is accessible through the cloud with an active internet connection

Automates core HR functions such as talent management, employee evaluation and learning management

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Planning, tracking and developing internal talent for future key position filling

Integrate with Talent Managment software to better track learners progress and training sessions

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

Features

3.8 (6)

3.8

Based on 6 reviews

## Pricing

Value for money

2.8 (4)

Basic

$20,000

One Time

Value for money

2.8 (4)

2.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (5)

3.2

Based on 5 reviews

## User reviews

Overall rating

3.8

Based on 7 reviews

Filter by rating

5(3)

4(1)

3(1)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SF

Susan F.

Payroll Administrator

Medical Devices

### "Epicor HCM through Payroll Administrators eyes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 2, 2019

Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.

Pros

I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.

Cons

I have not found anything as of yet, I am using this system for data verification and reporting only.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Specialist

Hospital & Health Care

### "Good for small businesses, does not scale well"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

February 17, 2019

Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better

Pros

A lot of admin options. Can grant permissions by role level security.

Cons

Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Ethan H.

Cashier

### "Epicor is a strong software that being a user of has had many ups and downs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 10, 2018

Pros

Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.

Cons

When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FB

Francois B.

DBA

Pharmaceuticals

### "Use it as it is, don't mess it up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

February 13, 2018

Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.

Pros

A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.

Cons

Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Lillie F.

HR Manager

Electrical/Electronic Manufacturing

### "The ERP seemed cumbersome, then when considering the HR piece, it seemed even more cumbersom"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 5, 2017

Pros

The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly.

Cons

Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

John L.

Owner

### "A complete HR Software solution backed by terrific customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 11, 2016

I have used the Epicor HCM solution at a couple of different companies. If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you. What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

John C.

Management Consulting

### "Epicor Overview"

3.5

Overall Rating

3.5

3.5

Ease of Use

3.0

3.0

Features

3.5

3.5

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 12, 2015

Epicor Overview

Pros

Function availability. Excellent interface with like products.

Cons

Modifying output both soft and hard to share data with CRM products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/116409/Epicor-HCM/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)