# Epicor HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Epicor HCM the right Human Resources solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116409/Epicor-HCM/reviews --- Epicor HCM 3.8 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Epicor HCM Ease of use 3.6 Customer Service 3.2 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SF Susan F. Payroll Administrator Medical Devices Used the software for: 6-12 months ### "Epicor HCM through Payroll Administrators eyes" May 2, 2019 5.0 Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this. Pros I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate. Cons I have not found anything as of yet, I am using this system for data verification and reporting only. Review Source FB François B. DBA Pharmaceuticals Used the software for: 1-2 years ### "Use it as it is, don't mess it up" February 13, 2018 4.0 Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more. Pros A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much. Cons Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though. Review Source VR Verified Reviewer IT Specialist Hospital & Health Care Used the software for: 2+ years ### "Good for small businesses, does not scale well" February 17, 2019 2.0 Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better Pros A lot of admin options. Can grant permissions by role level security. Cons Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing. Review Source EH Ethan H. Cashier Used the software for: 6-12 months ### "Epicor is a strong software that being a user of has had many ups and downs" April 10, 2018 5.0 Pros Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use. Cons When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor Review Source JL John L. Owner Used the software for: ### "A complete HR Software solution backed by terrific customer support" May 11, 2016 5.0 I have used the Epicor HCM solution at a couple of different companies. If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you. What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities Review Source LF Lillie F. HR Manager Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "The ERP seemed cumbersome, then when considering the HR piece, it seemed even more cumbersom" October 5, 2017 2.0 Pros The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly. Cons Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome. Review Source JC John C. Management Consulting Used the software for: ### "Epicor Overview" April 12, 2015 3.5 Epicor Overview Pros Function availability. Excellent interface with like products. Cons Modifying output both soft and hard to share data with CRM products. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.