# Page 2 | SalesPad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SalesPad the right Inventory Management solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116413/SalesPad-Desktop/reviews --- SalesPad 4.4 (132) [View alternatives](https://www.capterra.com/p/116413/SalesPad-Desktop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SalesPad ## Showing most helpful reviews Showing 26-50 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KG Krystal G. Owner Arts and Crafts Used the software for: Less than 6 months ### "Time saving features" October 9, 2024 5.0 Salespad is a great resource for my company By allowing us to keep up with inventory with real time reports. It allows for easy searching of customer data, which saves time in the long run. Pros What I like most about sales pad is that it provides real time inventory. I am able to View and search for customer documents Cons There is nothing about sales pad that I do not like Review Source JS Jennifer S. President Wholesale Used the software for: 2+ years ### "Great add to GP" August 12, 2019 4.0 Its a great product without great support on the back end. If you do not have an inside computer techie/software editing person I wouldn't not recommend this product to a new user. SalesPad expects the user to just know how to use, edit and manipulate the data. SalesPad provide a few You Tube videos and updates in newsletters with the expectation the end user to just fully understand and implement. Their technical customer service support leaves a lot to be desired. Pros The ease of functionality of working SalesPad in real time and the data pulled from GP is accurate. Sales department likes the ease of putting in an order and search/look up options. Cons Customer service is challenged. They have a good product but, then to fully support it SalesPad have mostly fluff for customer service. You have a front person who has little to no knowledge as to how to solve the issues submitted. He/she then has to escalate an issue up the chain of commands until someone deeper inside SalesPad can figure it out. But, those individuals don't step forward to solve it - they feed the info back down the latter of command. And back and forth the project goes for every little step that doesn't fully work. It's time consuming, very repetitive and all on the users dime. Reason for choosing SalesPad It was recommended as a good product that works great with GP. Review Source Response from Cavallo August 14, 2019 Thanks for your feedback on our support team, we take these comments very seriously. We've seen the need to get responses back to customers faster, and have since added a support engineer to the team. This engineer is an experienced program developer who formerly managed our product development department. We've already seen this change transform resolution times drastically, and we expect this trend to continue. Often, this support engineer is actively troubleshooting with a support representative while you're on a call. For issues that require a deeper level of development work, we'll be sure to stay on top of these situations and communicate with you in a proactive manner. The sole reason SalesPad exists is to help your business succeed, and we want to do that any way we can. Marie B. Application Support III Retail Used the software for: 2+ years ### "GL/Sales Pad Application Support III" September 4, 2018 5.0 solving the ease of order entry for the sales reps and customizing using workflows and scripts to hlep the user make fewer mistakes, is great. The support team is fablous and always respond in a timely manner and help out whenever we enter a ticket. If the first level of support can't resolve the issue, they immediately bring in the second line of support so the issue is generally resolved qucikly. Pros Saels Pad is great to see everything about the order with one click on the document search. Sales Monitor is another great view of orders, that are in different batches. It's user friendly and we can do alot of customization with workflows and what I like the best is that is sits on top of Great Plains, so there is no 3rd party application talking back and forth, like some of the other application used. What is in GP you see immediately. Cons I've been supporting Sales Pad for a nunmber of years and though the years, they have made inprovement, that just make the ease of using Sales Pad better and better. I can't say that I do like anything the least on this application. Review Source Response from Cavallo September 5, 2018 Marie - thank you for your glowing feedback! We appreciate what you have to say and your business. KM Kyle M. Controller Retail Used the software for: 2+ years ### "You Should Have SalesPad!" February 17, 2023 5.0 Overall, it is a great product that I recommend to anyone! Pros The Audit Trail features and ease of use are the best. Cons There are times when certain functions will just not work. Switched from [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Cost and Integration. Review Source VR Verified Reviewer Vice President Import and Export Used the software for: 2+ years ### "GP painful, Salespad great" July 25, 2019 5.0 Pros The user interface in Salespad let us define the user defined fields we needed, implement custom business rules and still keep all our data in GP. We've even had some custom work done. It was completed professionally and quickly. I'm very happy with Salespad. Cons It still has to use GP under the hood. This is good and bad. A fully functional integrated system is great but some of the limitations of GP can't be worked around in Salespad - despite the many things Salespad makes easier. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing SalesPad Customized interface. Review Source TL Tracy L. Dir. of Operations Plastics Used the software for: 2+ years ### "The Big Switch" February 20, 2020 4.0 We are very happy with Salespad, we use it as an interface to GP. Pros User friendly, lots of customizing options and user fields. Cons Not enough templates for dashboard usage - we work with salesguys and being able to have existing templates/reports to pick from would be nice. Also, one drawback is it seems when we do a big upgrade things get broken and we have to refix things. So, Salespad could benefit from recording better notes by customer and what they have setup special would be a good. Everytime we have to fix issues we have to start over and go back through our notes, when Salespad should have this information. Reason for choosing SalesPad They were recommended by our Microsoft partner Turnkey. Switched from [Avid CRM](https://www.capterra.com/p/20743/Avidian/) Wanted a more user friendly windows option. Review Source Response from Cavallo February 26, 2020 Hi Tracy, Thank you for your feedback. We hope in the future upgrades go smoother. Your feedback will be passed along to the development team to help improve SalesPad. Thanks, SalesPad KW Kathy W. Customer Service Manager Warehousing Used the software for: 2+ years ### "Evolving" April 2, 2019 5.0 My experience up until a year ago was okay, but after attending SalesPad's User Conference, learning what all it could do, then coming back and implementing changes, enhancing our use of the product, has notched my overall opinion and experience up into the 'Great' range. Their implementation and support teams have been awesome to work with...that's a HUGE plus. Not necessarily being a technical person myself, it's always great to work with a team that strives to make the working relationship positive in every way. I cannot say that strongly enough, as I am also working with other software implementations teams that seem to thrive on making you feel like you are an irritation in their day. Pros Several things...user friendly, while still maintaining great functionality. Can be customized to meet our needs. No downtime :). The SalesPad team is constantly improving the product via updates to improve/enhance functionality and adding new features. Cons Honestly, I can't think of anything I dislike...except...add more colors/themes for the background. Enhance the darker themes, so you can see every sales line clearly. My people say changing the background makes it less boring :) Review Source Dan C. Business Analyst Wholesale Used the software for: 2+ years ### "SalesPad Desktop + Dynamics GP = Winning Combo for Sales & Distribution " February 17, 2020 5.0 SalesPad Desktop is a great supplement to Dynamics GP. For order entry, customer management, and inventory handling, SalesPad leaves GP in the dust. Workflow, powerful 3rd party integrations and regular updates to the product make it a worthwhile investment for any business looking to enhance their ERP platform. Pros Modern, customizable user interface that employees can understand and tweak to their needs. Cons Some error messaging is unclear, and a "workflow visualizer" would be a great addition. Review Source Response from Cavallo February 25, 2020 Hey Dan, We love that you think SalesPad + Dynamics is a winning combo ( we think so too). Thanks for the feedback our development team is always looking for feedback on ways to make SalesPad better. Thanks, SalesPad TM Tim M. EDI Specialist Logistics and Supply Chain Used the software for: 2+ years ### "Salespad does just what we need." February 12, 2020 4.0 Overall I have few problems and feel satisfied with the product. Pros It is a simple interface. It's very user friendly. I like the option to create many user defined fields and create quick reports. Cons Because we are connected to GP, it seems like it's pretty limited in integrating with our EDI software. We'd like to be able to more easily connect our EDI system to Salespad. It seems like there are fields that customers fill out that we can't easily integrate when we export from our EDI software to Salespad which makes it difficult to invoice a few orders. Review Source Response from Cavallo February 13, 2020 Hey Tim, Thanks for the feedback, we are always happy to hear feedback from our customers. Feedback on specific call outs helps guide our product team to create the best products possible. Thanks, SalesPad Karl O. Production Manger Hospital & Health Care Used the software for: 2+ years ### "Is okay, but is very limited on what it can do." March 14, 2018 4.0 Pros Does a good job of tracking and displaying history on sales of items, useful tool for determining reorder/manufacturing quantities. Cons Does not have very good reporting features. We tried to use this to manage inventory, but the only was is to literally go into each item and look at the history, it cannot give you a report of what you should manufacture/reorder. Finally we got StockIQ inventory management software to manage inventory. We still use Salespad though to print our Assemblie out of, etc.... Review Source AP Andrew P. Logistics | Sales Specialist Farming Used the software for: 2+ years ### "SalesPad Desktop" July 19, 2019 4.0 We are able to make faster decisions using the data we have in SalesPad Desktop. It's ease of use and customization make entering orders a simple process. Pros I really enjoy the ability to customize this program. The desktop version is nice for those users/administrators who need to be able to make quick changes to our data without having a web developer on hand, or spending large amounts of money to do something as simple as add a field to a form. SalesPad seems very receptive to feedback, so the updates and functionality always seem to be improving the program overall. Keep doing what you are doing here! Cons It's kind of difficult to tell sometimes what is linked to GP tables. It would be nice to have something like the GP Table Finder feature. A lot of times we want to query both GP and SalesPad data together. Review Source VR Verified Reviewer VP Finance Building Materials Used the software for: 2+ years ### "Great Product" August 30, 2018 5.0 The variety of reporting and customizations has allowed us to do more than just enter invoices, we track production orders, etc. Also great support staff. Pros Very customizable and easy to work with. Cons The integration with GP isn’t quite seamless. We sometimes have some issues with multicurrency transactions and editing Purchase orders. Review Source Response from Cavallo September 6, 2018 We are pleased you¿re happy with our support staff! They are an awesome team. We want to address the multi-currency and purchasing issues you¿re running into; if you¿d like to contact support or your sales rep, we¿d be happy to help! MS Michael S. IT Manager Wholesale Used the software for: 2+ years ### "Salespad Review" July 18, 2019 5.0 We almost never have a problem with Salespad. It works and updates are flawless so far. With being able to customize almost everything it has been extremely helpful. Pros I like the functionality and the level of customization you have. You can write C# scripts to be run before and after work flows, which gives us a lot of flexibility. You can also write SQL Query between work flows to direct the order to different queues. You can also customize the layout and add User Defined fields, which we have used to get more information that just the defaults in Salespad. Cons Support could be a little more responsive. It takes a couple of days to get response sometimes and you can almost never get them to pick up phone. Salespad is also a little over whelming right out of the gate and takes little while to learn to the more advance stuff like writing C# scripts and Designing the Work Flow. Review Source VR Verified Reviewer IT Manager Logistics and Supply Chain Used the software for: 2+ years ### "Solid Software" March 2, 2020 4.0 Pros Product is highly customizable; fairly easy to use, and really makes GP a more powerful tool in business. Workflow is by far the best part of this software, and incredibly powerful for any distribution business. Cons Although its gotten significantly better over the years, my biggest struggle with salespad has been the bugs constantly being introduced to the software. We have to heavily test software updates and see what breaks before rolling it out. Review Source BG Beverley G. Contract Administration Manager Machinery Used the software for: 2+ years ### "One of the best Software's our company uses." August 12, 2019 5.0 The software is definitely more user friendly than GP. We did start both of them up at the same time, so we can't really compare entering orders/invoices in GP since we never did. TakeStock was just too long ago for me to remember much about it - and compare. Pros Ease of use - easy to customize and add fields important to us. We had the best "implementor" which made things great at start up time. Cons The software has been great for us, but I believe there are things we are doing wrong - or could be done faster. I wish we had someone constant to talk to that "knows" our system and different processes. Reason for choosing SalesPad We also were buying Great Plains for the first time. Our IT Manager had implemented GP at another job and he recommended GP to us. Our GP partner at the time, recommended SalesPad. Review Source VR Verified Reviewer Dynamics GP Admin Wholesale Used the software for: 2+ years ### "Great add-on to Dynamics GP" April 3, 2019 5.0 Pros Takes most of the GP windows and puts them in a much more user friendly manner. Instead of having to open up several windows to do something, alot of times it can be done all in one place. Another pro is user fields and the ability to add them with ease and report on them. Cons The only thing I could think of would be a workflow/monitor for the Purchasing side. Review Source RB Richard B. IT Industrial Automation Used the software for: 2+ years ### "SalesPad Desktop makes working with MS Dynamic GP a breeze" August 9, 2019 5.0 Customization was a year plus project, but after that very productive smooth sailing. Pros Simplicity in the user interface. What we didn't see in the product we were able to get through SalesPad customizations. Cons There is no way to save the user specified current column band settings in case they are lost accidentally by a misplaced keystroke or mouse move. Reason for choosing SalesPad The ability to customize and simplicity in use. Review Source CF Christy F. Vice President Wholesale Used the software for: 2+ years ### "Great Back of the house Software" September 4, 2018 5.0 Salespad has allowed our order processing to speed up dramatically. It also has allowed us to overcome some issues with Human error or oversight by allowing the system to "think" for us- giving my team the time and information needed to make sure the client experience is the best we can offer. We constantly find new features that help us eliminate manual work. Really love this program! Pros My favorite part of Salespad is the ability to create workflows so that orders are addressed specifically based on rules we put in play to take away the "Human" errors. We utilize the workflows to address client terms, product backorders, free freight approvals etc. Cons The reporting capability is "SQL focused" making it an IT specialist only or customization request only. It would be great to utilize the system and its reporting capabilities in a more user friendly version. Review Source Response from Cavallo September 5, 2018 Thank you Christy! We love automation too. We appreciate your feedback on the accessibility of reporting - we're always looking at ways to improve SalesPad Desktop. Ana Indhira J. Logistics and Quality Manager Medical Devices Used the software for: 6-12 months ### "Great software" August 30, 2018 5.0 We have a great experience so far, specially with the Kits. We used to have a lot of Kits items in GP, we are now using the configurated items in Salespad and it simplify our sales transactions. Pros It turns GP into a great easy-to-use, user-friendly software. You can finally see all the information that you need in a single window and it simplifies complicated transactions. Cons The report manager is not as flexible and has many features missing in comparison to GP Review Source Response from Cavallo September 6, 2018 We are happy to hear that we¿re simplifying transactions for you! We¿d love to help answer specific questions or concerns around the DevExpress report designer. Please contact your sales rep with any questions or concerns you may have. Thank you for your review! VR Verified Reviewer IT Project Manager / Developer Used the software for: 2+ years ### "Awesome Experience! Rep heard the concern I had and made sure I was able to get my issue resolved." May 21, 2018 5.0 Pros The simplicity of Salepad is what has always made it the perfect software for our business. We have been using it for many years and will continue to do so. Cons The UI could use a bit of modernization. It lacks polish but I think could be an even better product than what it is with a bit of polish. Review Source SO Stephen O. IT Software Specialist Business Supplies and Equipment Used the software for: 1-2 years ### "Admin User of Salespad" September 6, 2018 5.0 We are using Salespad to take orders from customers, track purchase orders and returns as well as warranty claims and transfers between different locations. Pros I like the adaptability and customization that is available in Salespad. I particularly like the Audit trail as it allows us to see who has done what on orders and this is very helpful when troubleshooting problems with orders. Cons There is a lot you can do with Salespad and for new users it can be a bit overwhelming. The user interface is friendlier than some other software that we use for managing orders, PO's, receipts and invoices but the interface could still be improved to make it a little easier for new users. Review Source Response from Cavallo September 19, 2018 Thanks for your review Stephen! There is a lot that can be done with SalesPad and we're always trying to improve it to make it more intuitive for new users while still keeping it powerful. PD PAUL D. IT Wholesale Used the software for: 2+ years ### "Great interface, good to write reports, but poor, yet expensive support," September 4, 2018 3.0 Pros Good interface, easy-to-use, easy to write reports and templates and quick queries. Cons Salespad inability to "Stick" with supporting 3rd party options, then wanting you to pay for them to develop updates to something you paid for when you bought it. Salespad use of 3rd party "partners' which rip people off (SPS Commerce). Salespad use of batches is in conflict with GP, which makes it a Salespad or GP option, hard to work with both. Review Source Response from Cavallo September 6, 2018 Thank you for your review! It takes a lot of development time on both our side and our partners' sides when forming a seamless integration. We strive to partner with the best companies in their market, including SPS Commerce, who has the largest network of any provider. As far as the workflow batches, you can synchronize these between SalesPad and GP by naming them exactly the same in both systems, that way you won't have conflicting batches. We are happy to help work with your team! DG Donna G. Sales Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Extras Needed for Certain Industries" February 20, 2020 4.0 Overall I feel it is a good system. We are currently upgrading our Salespad Software for a more paperless and seamless workflow. Unsure of the ease of getting all the updates installed and usable. Pros It is user friendly. Easy to add and remove columns that are not necessary for individual needs. Cons Since my company does both custom assembly and distribution it does not cover all of what is necessary for us. We are still having to include extra notes outside of the Salespad System Review Source Response from Cavallo February 26, 2020 Hey Donna, We are always looking for ways to improve SalesPad and feedback like this helps guide these improvements. Thanks, SalesPad VR Verified Reviewer Controller Consumer Goods Used the software for: 2+ years ### "SalesPad" February 18, 2020 5.0 It has been a great tool for our customer service and Order Management team. Pros Enables additional users and ease of researching prior orders Cons The sales tax and the way it transfers over to Great Plains has been the most aggravating. Review Source PD Paul D. C.O.O. Military Used the software for: 2+ years ### "SalesPad Desktop" July 18, 2019 5.0 Overall we are happy with our purchase and would do it again. Pros A great interface to Microsoft GP - much more intuitive for users entering in data. Robust ability to add user defined fields for custom tracking / reporting. Quick / short learning curve for new employees. Cons Getting specific reports unique to the company can be tricky at times. Though it is great that there are other add on features available from other companies it can be challenging to figure out an issue when both companies claim it is an issue with the other. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.