Average Ratings

17 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About Intuit PaymentNetwork

Intuit PaymentNetwork is a new and affordable way to send and receive payments over the Internet. Designed for individuals and small businesses - it takes only minutes to get started.


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Intuit PaymentNetwork Features


Intuit PaymentNetwork Reviews Recently Reviewed!


Intuit Inside

Oct 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That the mobile payments are automatically uploaded to QuickBooks and I just have to go select and post them to the invoice. It has been improved since before when we had to post the payment to the customer account and then go post the payment to the invoice, but it now will pull up our payment screen and apply the payment directly to the invoice(s). Much better!

Cons: Sometimes I see duplicate payments show up in there and I can't post it to QBs again, so I just have to leave it sitting there for a long time until it finally drops off because there is no other way to get rid of a duplicate in there and I obviously can't post my payment twice, but it appears that's what it wants me to do. I don't understand how that happens.

Overall: Usually always have a good experience with the Intuit Payment Network. We have it working in conjunction with our QuickBooks software and most of the time it works great. Occasionally I have an issue trying to get a payment downloaded, but generally I just have to wait a little while and try again and it works. If I do have any problems I can't solve on my own, the customer service is very helpful and friendly.

Recommendations to other buyers: Just be careful to make sure you have the correct customer account selected before you hit the "Add Payment" button. If you don't it will automatically create a new customer account with the name that was on the credit card and put the payment there. Then you will have to merge that customer and the correct customer accounts together in QBs to get the payment applied to the invoice.

THE BEST RATES IN THE INDUSTRY

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been with Intuit Payment Network for about 10 years now, and I can say that by far they have the best processing rates and fees. We have comp shopped and the others out there that say they are the lowest in the industry, don't even touch what we are paying Intuit to process our credit cards...I highly recommend.

Cons: The only bad thing about them is that they have yet to come out with chip technology readers to help prevent fraud and cloned credit cards.

Overall: The rates are the best in the industry and trust me we have looked around...nobody yet has even been able to come close on processing fees and percentages.

Capterra-loader

Quick and User Friendly

Aug 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its Simple and very easy to use and the feature i like the most is that its very easy to merge with Quickbooks. On top of all, its the easiest way to receive payments from our clients, it reminds our customers to pay and delays have reduced a lot.

Cons: I'm using this software for more than a year and haven't observed any Cons which needs reporting, customer support is very friendly and always ready to help. But I have a suggestion, Deposit time is slow and if it can be improved, this software will become Perfect!

Overall: We have a wonderful experience with Intuit PaymentNetwork, and i'm certain it will remain the same.

Vendor Response

by Intuit on August 10, 2018

Hi Julia. Your stellar comments were a pleasure to come across, and I hope my response has likewise found you with a smile. Thank you for being a part of the QuickBooks family this past year, by the way. We love hearing from you guys about how we can improve, as we use customer suggestions to power the innovations. You know better than anyone what enhancements would benefit ACI Worldwide, so I'm forwarding your comments about shorter deposit times directly to the Engineering Team now. Before you go, I invite you to bookmark our Blog at https://intuit.me/2L2zqTv. We use this space to update you guys on what new and exciting changes are coming your way, many of them inspired by our customer base's ideas. Keep an eye out and stay awesome! Jess, The QuickBooks Team

I have both worked with and supported the Intuit Payment Network.

Mar 20, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I enjoyed that the payment service tied into the existing software - this was its primary appeal for most customers.

Cons: I did not enjoy that most of the technical support and registration services were based overseas - the way that the phone support was structured was difficult to navigate and seemed to rely on a certain percentage of customers getting frustrated and hanging up.

Overall: This software integrated with Quickbooks, which prevented us from needing to navigate to a different program to process payments. The tracking capabilities of the software were a boon, but shouldn't be included in a review of the payment processing services.

Intuit

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our business uses this software to accept payments made on patients accounts. It is very easy to set up and learn.

Cons: The only con is that It doesn't remember credit card information so we are not able to set up reoccurring payments.

Overall: We use it to take payments from patients

I have been using Intuit for over 5 years. It is Intuitive and Easy to use!

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to correct mistakes and the Customer Service Support is excellent. They help you set up proper accounts for different pay types and merge them with QuickBooks Online.

Overall: I am able to do my job efficiently and correctly. When I make a mistake I can call and get help or read other suggestions from other users.

Simple to use

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is set up very simple so almost anyone can use it.
I like that it is just the basics that is needed to process payments.

Cons: It sometime takes a while to load the page to enter payment processing information, I'm not if its my connection but it happens frequently

Pretty good software, but needs better customer service assistance.

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I am able to view payments, print checks if needed, send a direct deposit and email my contractors their pay stub information. It is great that they can have their own log in information.

Cons: The least thing I like about the Intuit Payment software is that the customer service experience does not seem to know enough information on the products.

Overall: The benefits I get from the software is that I am able to send you the payments and have a professional design for all information I send out to my agents.

Capterra-loader

Easy to use and convenient

Dec 06, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We've been using this to accept patient payments on accounts. Its super easy to set up reoccurring payments which takes the burden of remembering off of us.

Cons: I would love to be able to print a standard small receipt vs the large half page receipt that comes with each payment.

Great for payroll

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Intuit for payroll and find it very user friendly and excellent for accountability and tracking purposes.

Simple, simple, simple. That's its best feature.

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is super easy to use to pay an invoice. I've used it as both a client and a vendor. It makes receiving payments very easy. Which is what everyone wants.

Cons: I did find that it had some glitches. It could not auto fill my credit card info on my mac. Also it does require an account with Intuit to use.

Overall: Have not found a better product to receive invoice payments. Gets the job done.

Easy for us and our customers

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The payment automatically alerts the customer and prompts them to pay, so they don't have to remember when to pay us

Cons: Your customers have to set up an account with this software, so many are reluctant to sign up for something additional.

Not enough features

Apr 14, 2018
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: The only pro I can say is that it is user friendly and has a non cluttered appearance. Nothing else to say here.

Cons: Hard to setup, customer service was in friendly and difficult to get ahold of. There was not enough features with the low cost version we were sold on and when we needed to upgrade we have to re input all our individual in a new system, they wouldn't transfer it.

Very easy to use

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Super easy to pay and send money to virtually anyone! Makes everyone's life much easier in the business world.

Intuit Payment network

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great software that integrates with quick books online and allows us to bill through invoices to our customers.

It was okay, but the price is a lot for a small business

May 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It does what I needed it to do and helps with payroll functions that I was too overwhelmed to do myself.

Cons: The price is steep for a business just starting out. I wish there was a better option for a small business.

Intuit makes my companies payroll needs simply and efficient.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like being able to go in and see all my employees and they rates in one place. It makes doing payroll extremely easy. I also like that it automatically sends tax information to the state so i dont have to file two different forms for one need.

Cons: I wish i had a better understanding of everything this software does - maybe a tutorial when i first begin or notfications when it notices i am trying to do something so that it can assist in making it simpler.

Vendor Response

by Intuit on July 12, 2018

Hi there, Sarah. Wait no longer, because the help you've been hoping for is just a click away. As a first step, I encourage you to check out our YouTube channel at https://intuit.me/2rJQ81k. This link will direct you to a page on getting started with QuickBooks, and we frequently upload other tutorials and workflow tips. Additionally, check out our Community forum (https://intuit.me/2rJQ95o), where users and reps work together to solve product issues. Explore as much as you can here, because it doubles as a library of troubleshooting/how-to articles. We also have a Resource Center (https://intuit.me/2rI3OKd ), which is the main hub of articles, tutorials, walk-through guides, and more. Thanks a ton for leaving a review, by the way. Wishing you and the BC Brewery family a wonderful (and lucrative) weekend. You've got this! Jess, The QuickBooks Team