
SmarterMail
by SmarterTools
Average Ratings
6 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting Price$299.00/one-time
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Pricing DetailsExchange-level features at a fraction of the cost!
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Free VersionYes
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DeploymentInstalled - Windows
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TrainingDocumentation
Webinars
Live Online
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SupportOnline
Business Hours
24/7 (Live Rep)
Vendor Details
- SmarterTools
- www.smartertools.com
About SmarterMail
SmarterMail delivers Exchange-level email server software features for a fraction of the cost! With lower hardware requirements, superior stability and reduced maintenance costs, SmarterMail has significantly lower Total Cost of Ownership (TCO) and is the best-in-class Microsoft Exchange alternative for businesses and hosting companies. Take advantage of instant access to webmail, instant messaging, desktop and mobile sync, user collaboration and more.
SmarterMail Features
- Data Recovery
- Email Archiving
- Email Monitoring
- Queue Manager
- Response Management
- Routing
- Shared Inboxes
- Signature Management
- Spam Blocker
- Whitelisting / Blacklisting
Reliable Email service with lots of features

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We've used this for a long time, lots of features but some simple things are missing

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Pros: The cost is great, it's very easy to use and very easy to set up. We also have very few issues with it, very solid product.
Cons: Some features are missing that seem like simple fixes. You cannot make mass changes, you cannot ask for mass reports for simple things like, are these users forwarding emails, are these users sending emails. You can go into each individually but mass reports are missing.
Overall: Very easy to use, easy to set up, easy to make changes ot users but missing some key features that would make it much better.
Very powerful Mail Server!!


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Pros: This is a very powerful, and cost effective mail server. I've used this for over 10 years and have seen VERY frequent, non-stop upgrading of features this whole time. Cost is very reasonable compared to other solutions like Exchange.
Cons: There's really nothing I can say about this. I used to not like the mobile integration, but SmarterTools REALLY improved on this.
We're with SmarterMail to stay!


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Pros: We moved from iMail to SmarterMail when SmarterMail was on version 4. Instantly, our mail issues went away and we could focus on the rest of out business.
Cons: We had problems with upgrading to v. 16 so we downgraded to v. 15.

Awful...Just Awful...

Pros: I can't say that I can think of any pros for SmarterMail
Cons: It's Cumbersome, for some reason it takes forever for emails to appear in the inbox (even inter-company emails), terrible spam detection, difficult to sort emails, NOT that smart...
Overall: We got this software for free with our business website and it was awful. I don't ever recommend it and when speaking to the helpdesk for our Website design company, he said they even thought it was awful and got tons of complaints about it. We left for a different company that we paid for to host our emails and its so much better! Avoid SmarterMail at all costs, because its DUMB!
Smarter Mail is a high quality secure mail system with super organiztion capabilties
Comments: I Have used Smartermail for 5 years. It works flawlessly and allows me to organize our expansive emails and also provides a very secure system,
Pros: The interface is clean and powerful. It's a single-page app. Compatible with any browser, both desktop and mobile. Its responsive layout is perfect for any screen, and any device, giving you the same look and feel regardless of how you're accessing your mailbox. It's easy to customize using the pre-built light and dark themes.
Cons: Can be over whelming with the amount of features that it has, The ActiveSync aspects of the software are not the best. Was told told would need to create a separate profile for every mobile device and operating system in order to get it to work.
Overall: Make my Admin job a breeze. Combining Email, calendar and alerts