# Best SmarterTrack Alternatives 2026 | Capterra

> Looking for alternatives to SmarterTrack? Find out how SmarterTrack stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/116529/SmarterTrack/alternatives

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# Alternatives to SmarterTrack

[4.4 (5)](https://www.capterra.com/p/116529/SmarterTrack/#reviews)

Write a Review!

[View Profile](https://www.capterra.com/p/116529/SmarterTrack/)

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## Top SmarterTrack Alternatives

SmarterTrack

* * *

Starting from:

$15/Per Month

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.4 (5)](https://www.capterra.com/p/116529/SmarterTrack/#reviews)

Ease of Use

4.6

Customer Service

4.0

Features

4.0

Value for Money

4.8

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

$25/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Ease of Use

4.1

Customer Service

4.3

Features

4.4

Value for Money

4.2

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All SmarterTrack Alternatives

At a Glance

Top Alternatives for SmarterTrack

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)

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by Bitrix

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Freshworks

[4.5 (3425)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Fin

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

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by Salesforce

[4.4 (18782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Text

[4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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by Yonyx

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Decision tree driven interactive guides that plug into most KB & CRM systems. Follow business processes in an interactive manner. [Learn more about Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

by QualityUnit

[4.7 (1781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

by Zoho

[4.7 (1406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

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Software Found In

-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)