AttendStar

4.5 / 5 61 reviews

Who Uses This Software?

Anyone that needs great ticketing and wants personal service!


Average Ratings

61 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AttendStar
  • www.attendstar.com/
  • Founded 2009
  • United States

About AttendStar

When you use AttendStar, you can sell more tickets to your events because we give you the marketing tools and real-time reports you need to be successful. We offer industry leading technology such as mobile apps, lightning-fast ticket scanners, and user-friendly software. We're in this with you every step of the way! With over four decades of event management and promotion experience for some of the biggest brands and biggest acts in the world, we know what it takes to develop successful events.


AttendStar Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

AttendStar Reviews Recently Reviewed!

It's okay I guesss

Feb 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of use

Cons: Interface is too busy, not a very nice landing screen.

I did not think it was a great value.

Overall: Set up was fairly easy. The service cost more than I expected.

Most frustrating, our event did not show up in the attendstar event list, I have no idea why.

Vendor Response

by AttendStar on February 22, 2017

Hi Ricky. Thank you for comments. As you can see from our other reviews this is not normal for us. We are meeting this morning to review the situation and will come up with a way to make it up to you. I am very sorry your event did not get posted. The interface has always been one of our strong points. It comes with having features that clients have asked for. - Gary, Owner.

Thanks for your support!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: You fix any cons that I had so there are none.

Overall: I really enjoy using your product. Whenever I have had an issue you were always quick to resolve it. As a result, I really enjoyed using your product. I would recommend it to anyone. For those of you from Canada as I am, they will do your sales in Canadian dollars and deposit the money into your Canadian Bank account.

Recommendations to other buyers: none

A great place to start.

Feb 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Helped me manage my first live workshop. About 30 attendees. A basic, cost effective program. Support was excellent.

5 Stars for Attendstar

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple to navigate and select

Overall: I have worked with Attendstar for several years. They greatly simplify the process of online ticket sales for promoters. They respond quickly to any questions and are innovate in their help and support.

Music promotion and ticket sales

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used AttendStar for posting my gigs....which I can do for free. I also look at what entertainment is playing around me. I've not used it for ticket sales because I haven't had the occasion to.

Kewan Wallace Review

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free Sales

Cons: Charging for Hard copy tickets especially if I have an event listed on the site.

Overall: Attend Star is one of the best ticketing sites to sell tickets! The site is easy to function! I have had numerous events sales on Attend Star and all of my customers were able to navigate the site without any complaints.

Five Star Rating For AttendStar

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My dealings with AttendStar was a FIVE STAR experience.
This was my first time using an online ticket service, but after talking with the AttendStar agents I was confident I chose the right people. The agents took the time to answer all of my many questions with professionalism, were knowledgeable about the service, and very people-friendly.
They had me set up for business in no time. My customers found it to be a easy convenient way to purchase tickets to my event. I also had 24/7 access to my account to review and keep track of all my transactions.
As far as the pricing for AttendStar online service compared to others (some charged less, some charged more) It worked best for me because of the high quality of service I received.
I would definitely recommend them to my friends and family.

Great flexible service!

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: The staff is always positive and always want to help you! Always quick to resolve any issues that pop up.

Attendstar

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Cons: None

Overall: I have used them several times for vip events. Very smooth and very nice people. Great value for the service .

AttendStar delivers consummate customer care.

Jan 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The support staff at AttendStar are the consummate customer care representatives in the industry. The software they employ for providing promotion and ticketing services is among the very best to be found. I highly commend AttendStar to those in need of event ticketing services and promotion.

Great Customer Service

Jan 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With nothing to compare it to, not sure I can give a fair evaluation on software.

Cons: Redundancies. Too many steps. At this point, with the number of events I have created, it should take less than 5 minutes to set up.
Loading images and getting them to the right size, resolution and added steps to update everytime you make change.
Recommendation would be to allow companies to set up a template and only have to fill in changes to the actual event OR fix Cloning. Whenever I use the Cloning feature, there is always issues that don't make sense.

Overall: We are a smaller venue and on-line ticket sales are primarily a convenience for customers within the local area. In my opinion, the overall function and ease of use, could be more streamlined to reduce some of the reduncancy when creating an event. I would consider myself above average on a technical level, but there seems to be tedious issues, requiring me to ask for assistance whenever I am creating an event. Having said that, the support we receive from Gary Bradshaw and his quick response at resolving any problems, is excellent. We have not tried other ticketing agencies because of the level of customer service we receive.
To be fair, I have never used another ticketing agent, so I have nothing to compare it to. The reason for 3 Star on Ease of Use is because, while not complicated, it can be tedious and more time consuming than I believe it should.
Having been in business for a long time, even if a particular product or service is slightly higher in cost or slightly lower in quality, it is well worth it when customer service is above reproach.

Vendor Response

by AttendStar on January 26, 2017

Great comments!! We could make image sizes and cloning better :) Gary

Highly recommend Attendstar for Ticketing!

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great userface. Easy to set page up and make edits and track ticket sales.

Cons: It was missing some features we would have liked (like showing us how many people had signed up for reminders, etc) but we notified staff and they were looking into fixing those issues.

Overall: Attendstar was very easy to use and set up. We were very pleased with the service and had no issues with ticketing. Although a few features were not available we sent our feedback to the staff and they were appreciative of the feedback and willing to work on making the suggested changes.

Recommendations to other buyers: None.

Amazing tool

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease or use
customer support

Cons: no e

Overall: i'm not the most computer savvy person and you don't have to be to use this tool mostly done from phone
support was quick and painless
pricing on printed items are very reasonable
have and will recommend to anyone and look forward to working with again soon

Worked well for our small scale nonprofit

Jan 26, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was easy to use and provided many options for setting up and promoting an event.

Cons: It was a lesser known avenue and therefore left many customers asking questions and feeling sheepish about purchasing/obtaining tickets through them.

Overall: Attend star worked well for us, particularly on our end. However, we ended up using it in conjunction with the larger, nore well known RSVP/Ticketing service for our attendees sake, as they were unsure of the presence of AttendStar. As a matter of convenience for them we coupled our Attend Star campaign with the other to male our project a success.

Recommendations to other buyers: Perhaps larger scale marketing or some sort of campaign to get more usage from promoters.

The Best Ticketing Company

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have a small radio station and just started doing events last year. I went through a couple others and was not satisfied at all, by chance one night I stumbled on AttendStar. Gary and the team are the best, response time really quick.

Great company

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great customer service. The socal sharing coupon was a great option.

Cons: It's been a while since I've used this, but I don't remember any major problems.

Overall: I loved working with this company! They were easy to work with, and the support staff was always ready to take my call.

Recommendations to other buyers: Use the social sharing coupon!

Used attendstar for a tour

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We used Attendstar for a tour and had good results. The promoters and ticket buyers seemed to be happy with the site

!AttendStar is Awesome!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every sing feature and benefit. Because AttendStar has helped me and answered all my struggling questions.

Cons: There is nothing i dislike about this software, as I said I would strongly recommend this site.

Overall: This is an awesome way to organize and sell your tickets. I strongly recommend that buyers will go to AttendStar for help and to base their organization today.

Recommendations to other buyers: You would waste less money or even free if you use this site for its intended purpose.

Not a bad company.

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Really easy to use. Still learning the program but chances are I will be using it in all my events..

Excellent tool for the busy promoter!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used Attendstar for our VIP Experience Passws for 3 years now and they are great! We are a busy volunteer team who manage the festival so we need easy to use. We can embed a form on our website guests can easily purchase and order. Then we can login and get all the info and data we need fir the day of. We can either print off an attendee list or scan tickets with their app or scanner. Attendstar is the best!

Service Sets AttendStar Apart

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is pretty intuitive -- at least I found it to be. There are more functions and features that have been added than I've taken advantage of -- but I feel that I've gotten plenty with what has long been a part of the package.

Cons: There isn't much not to like. I suppose it'd be nice to be able to copy events or tickets a bit easier, but that's a minor issue.

Overall: We've used AttendStar for multiple events. The software/web UI is easy to navigate and it doesn't take long to master. The feature set continues to improve, and it's clear that the company is continually looking for ways to enhance their product. From my perspective, though, the biggest selling point for AttendStar is how they service their product and value their customers. They are responsive, friendly, thoughtful and you feel like you've got an ally in them -- even though they are filling a particular need, it's clear they want the entire event to be successful. We highly recommend them and mention them to other entertainers and event planners!

Excellent way to increase Attendance for your events!

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy, fast, effective

Cons: Wish we could test a larger pool before buying

Overall: I heard about AttendStar in an email blast that I thought was spam, but upon reading it they actually offer something wroth trying out! They aggregate all the various methods for promoting events and get YOUR event to show up! While I did not buy their services yet, we are planning on it soon.

Recommendations to other buyers: No

LOVE the ease of Attendstar

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and very intuitive.

Cons: I haven't found anything yet.

Overall: This is the very first large scale ticketed event we have done. Attendstar has made it so incredibly easy...and it is so professional looking. I would not hesitate to use Attendstar again.

Recommendations to other buyers: Try it...you will not be sorry.

Great Tool

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: AttendStar has been super easy to use and has been nothing but a great experience. Great applications are provided and the service is very professional.

Brand New Participant's View

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: We have posted only one set of concerts with AttendStar. I am an e-klutz, and their staff was most helpful in getting our listing properly presented,

Unfortunately we sold no tickets through AttendStar.

Great experience!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used AttendStar for a few events and what we like most is the ease of setting up our events, every detail is covered! And even when we had to cancel an event, that was easy too! And, best of all, they are extremely prompt after the event to send the money collected from our ticket sales! Highly recommend!

Assistant Controller/ Internal Audit

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The detail provided on each purchase.

Overall: The system presented no problems of which I am aware. The employee responsible for researching any discrepancy was able to go into the system. see how the payment was made, and could actually remove the purchase from the list if there was any kind of problem (a chargeback, for example).

The first product like it I have used.

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I have no experience selling tickets through the internet so I really have nothing to compare this to. I found using it to be very simple, with only a few things I would change:
They put the date when tickets are not longer on sale right under the title of the event, so several of my friends have thought the concert started at the wrong time.

I'm not a fan of the payment structure, charging the person who buys the ticket for each ticket instead of once per transaction really drives the prices up. I tend to think it could be cheaper.

Love Attend Star

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The whole staff is there to help from the very beginning till the end. Anything you need to help sell more tickets, they can help.

My Attend Star Review

Jan 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly. I am able to setup my own event. I am able to use the another CC processing service and charge my own fees

Cons: Reports

Overall: Great service. My only problem is the attendee report. I wish each ticket purchase was on a single line instead of multiple.

Great Customer Experience

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used Attendstar for my first experience selling tickets online. The site was intuitive, cost was reasonable, and my ticket buyers had a good experience as well. The customer service team was very responsive. When I had a question or needed help, I received it in a very timely manner. Although my project and audience were small, they treated me like a valued client. I am a satisfied customer.

First Choice

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Seems pretty easy to use.

Cons: Don't have any yet

Overall: When I have a ticketed event I always use Attendstar. These folks always do a good job of making things easy. Their website is very intuitive and easy to use. I have had to cancel a show and they were very good about giving refunds is a timely manner. I have been using them for several years and will continue to do so.

AttendStar Rating

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: What I love about using AttendStar is all the features that it has for promotion. It is easy to use to promote in social media and MailChimp. I also like the QR Code scanner. Lots of features to use for promoting me event.

Vendor Response

by AttendStar on January 18, 2017

Hi Nhia, Sorry about your customer support experience, we have worked hard to improve this. Gary President, AttendStar

Coffeehouse

Jan 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: Attendstar has been great for us. They are still growing and adding features and functionality. They listen to their users as are responsive to any issues

Excellent

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Excellent customer service ever time I call someone is there to guide us and answer our questions. The reports are easy to access and our customers can find our events easily

Long time user

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using attendstar for several years now and will never use another ticketing service! Super easy to use, great customer support and service both online and over the phone. Would highly recommend to anyone!

Attendstar Effect

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When looking for a ticketing agency for my local bar crawls I stumbled upon Attendstar and has been loyal every sense. They have to give me first-hand support at all hours of the day in making by experience the best that it could be. It's like a family relationship. I have received advice on ways to improve my presentation that'll ultimately improve my sales even when I haven't asked for it. When you sign up with Attendstar, your event becomes their event.

Awesomeness!!

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wonderful!! I love using AttendStar! They do a wonderful job and their experience is so user-friendly! Very grateful!

Attendstar is AMAZING

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, quick response, great employees.

Cons: Length of ticket links.

Overall: I would, and do, suggest Attendstar to anyone that needs to sell tickets and reach more people. Their staff, starting at the top, are gracious and ready to serve. I cannot say enough great things about Attendstar and the service they provide!

I love AttendStar!

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use.

Cons: No cons.

Overall: Gary and the staff at AttendStar are the best! I have never had any issues. It's the only ticket company that I will use.

Recommendations to other buyers: None right now.

DACC Players

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and reservations. Also, the report at the end of the shows. The extras you could add to your event, like not letting people cancel or change their reservations.

Cons: Nothing really

Overall: The only issue we had with people making their online reservations was they did not like the online fee. We did explain that any other sites that they would make reservations on would also charge a fee. Some people claimed they did not have a credit card to make the reservations.

Recommendations to other buyers: Other payment methods for those making reservations? Paypal maybe?

AttendStar Client Feedback

Jan 06, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Comments: I stopped using AttendStar because it was not improving on it's products and service offered. It started off as a great tool, but as my company grew, many features that other vendors offered, AttendStar did not (e.g. Custom seating charts, custom text for "discount codes", etc)

Attendstar is my top choice!

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use even for people that have never set up ticketing sights. They make it a breeze and leave you feeling confident in your abilities.

Overall: I have used Attendstar for over 2 years now. The improvements to the websites and functions have grown by leaps and bounds. We recommend it to all our promoters to use because of the ease of setting up a site. They also take suggestions well. I have sent many of emails with suggestions on how to improve from the user's end and they have listened. They are a company that strives to give the consumer the best possible experience. Whenever I have had small issues I get quick responses on how to fix. I will continue to support and recommend their services.

Recommendations to other buyers: Don't hesitate to ask them for advice. They know what they are doing!

Attendstar is Great

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their staff is amazing. The ease of the site was extremely helpful. I loved the promotional tools to help boost my ticket sales.

Cons: I couldn't see the demographics from each ticket sale. I like to see where my tickets are being purchased from so I can see what marketing is working.

Overall: Loved working with Attendstar. Their staff was amazing to work with. So helpful with every question I had. Their site is easy to use and has many tools to boost sales. Love Attendstar! Highly recommended!

Recommendations to other buyers: Highly recommended!!

The Best Ever

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's the most trustworthy ticketing experience I have encountered in 5 years. I enjoyed and feel very comfortable working with Attend Star

Great and easy to use

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: Some of the reports

Overall: This is an easy way to expand our business and to let our supporters contribute to our different projects. It is easy to share on line and through our email blast. Our supporters find it easy to just click on the link and purchase tickets and give donations . I like it that it lets us connect to our existing pay pal accounts .

I would use them again for my next event

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love everything about this company they know what they are doing and love the fact you can keep track of your sales

Love Attendstar!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use!

Cons: 0

Overall: This is the easiest way to advertise and sell our tickets- we appreciate that. All correspondence is quick and professional - we really appreciate that!

Recommendations to other buyers: No

Concert Promoter!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of the software and how I can edit my tickets without having to call.

Cons: The only thing I would change is to be able to know where my tickets are being purchased from...like where the ticket buyer is located. Only for promotional purposes and where to target next time.

Overall: I have had ZERO issues with Attendstar. I loved being able to work with them. Everyone was so great and helpful. I look forward to working with Attendstar again in the near future. I recommend them to everyone that I know uses ticket outlets.

Attendstar is a great service!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have worked with Attendstar going on 5 years selling our VIP Experience Passes. It is so nice to not have to worry about ticketing and transactions and just work on providing a great event for our attendees, artists, and guests! Attendstar really helps us get it done!

Andrew Peterson presents Behold The Lamb Of God

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user-friendly - Very detailed - Lots of helpful reports including the profit and loss statement!

Cons: Just the one glitch we had with 8-10 tickets having only the first name on attendees ticket and 2 first names on our attendee list instead of first and last name. For example, instead of Keri Johnson, it had Keri Keri.

Overall: My overall experience with Attendstar was very positive! Customer service was outstanding! They're very helpful in answering questions, adding tickets, verifying ticket refunds, etc... They were awesome from start to finish!
The afternoon of the concert, I printed out our list of attendees to give to those checking in our guests at the front door. The only glitch we had, there were 8-10 ticket holders that when they presented their tickets, it only had their first name. So we asked for their last name, thinking it was probably just a printing area, but the last name was still not on the attendee list. What we soon figured out was with these 8-10 tickets, was their first name was on the attendee list as both their first and last names. For example, Ticket holder #125, order ID 1419943, was listed on the attendee list as Keri Keri. This was not a huge detriment of anything but I just wanted to let you know so you could look into it from your end. We would definitely use Attendstar again!!! Thanks, Attendstar!!!

AttendStar is Awesome

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Ease of use

Overall: I have bought and sold tickets through AttendStar and I was very pleased with both experiences. Will use it again without a doubt! The staff was pleasant and helpful each time I had questions.

Thanks for all you do!

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Thanks for all your help!! I appreciate the customer service. We've used Attendstar for a few events and it's been very smooth.

Best Customer Service!

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Our church used AttendStar for a recent conference/concert. We found AttendStar to be exceptional. The customer service was above our expectations. We ordered printed tickets and they came quickly. I would highly recommend AttendStar!

The BEST service you can ask for!

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the service and value are top! I love how they can track the sales and give you up to date tickets sales. The staff is wonderful they have assisted me, even when I didn't know I needed it!

Cons: Not too many cons. If I had to pick one, they used to provide hard tickets for the price of shipping only. I miss that.

Overall: For 3 years I have been using Attendstar. Their service is amazing! I have used them quite often and now that I travel the country interacting with other promoters, I am constantly steering them to Attendstar!
I have used others and they are far behind when it comes to value and service!

2 thumbs up

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's apps like these that make my job easier. We USED this app in the summer of 2016 and our show was very successful.

It's Okay!

Dec 12, 2016
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Looking for something quick and easy for general admissions, it's great. However, I have found so many new services that offer custom seating charts, multiple discount codes and more.

Very nice people work there and they are very helpful, but often ignore client recommendations.

Worked well for my events

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offers strip , easy direct deposit

Cons: High fees for customers

Overall: Worked well for my events , they sold tickets for me , was fast friendly with their services . I recieved the check fast after the show and it was hassle free . Thank God for attendstar. .

Recommendations to other buyers: None

Smoky Mountain Air Show

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The back end client portal was very easy to use and make changes.

Cons: Any cons that I would have would be with the way we set-up our ticketing, not the Attendstar system.

Overall: Attendstar was very easy to use. Any issues that we incurred was mainly on our end and were due to the fact that it had been so long since we hosted our event. We will make changes to the next show but would still plan to use Attendstar.

Always great to work with

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fairly simple to use and the tracking features are great.

Cons: Sometimes it takes me a minute to fully understand some of the charts.

Overall: I've done several events with AttendStar and greatly appreciate their customer support. They communicate timely and handle any issues quickly and with professionalism. I haven't hosted any concerts for a while but when I do I always reach out to my friends at AttendStar.

Easy to set up and a great way to promote an event!

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use!

Overall: We have used the service a few times and it has really helped spread the word of our events. We live in a smaller rural community and a service like this really helps get the word out to the near by bigger cities.