# AttendStar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AttendStar the right Ticketing solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116536/AttendStar/reviews --- AttendStar 4.7 (62) [View alternatives](https://www.capterra.com/p/116536/AttendStar/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AttendStar Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer HR Manager Airlines/Aviation Used the software for: Less than 6 months ### "Best Tool to Sell Tickets" December 14, 2019 5.0 Everyone using AttendStar has had a positive experience. We've only used it for smaller events, but it's been great. I'd recommend it to anyone selling tickets to an event for the first time. Pros We are not an events company and only sell tickets to special events a couple times a year. AttendStar was exactly what we needed: it was easy to set up and use, the customer service was great, and we only got positive feedback from those buying the tickets. It's not a tool we use often, but it's a program that services its exact purpose and does it well, when we need to use it. I'd give it the highest ratings. Cons Our team hasn't experienced any cons with the software. Everything worked as it was supposed to - this was the perfect solution for us. Review Source KB KELLEY B. Chief Financial Officer / Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "A customer-focused mindset" December 13, 2019 5.0 Better accountability of revenue and attendance. Pros I have used three ticketing systems, and AttendStar is by far my favorite for our industry, primarily due to their support. \[SENSITIVE CONTENT HIDDEN\], in particular, has a passion for our industry (airshows) and he has been very supportive. Having worked with many airshow CFOs, he understands my position and my area of concerns and willingly shares with me the knowledge he has obtained from other customer on similar accounting issues (even issues outside of the scope of Attendstar). He sees both the big and little picture of our business and no detail is missed when it comes to resolving problems. Every time I talk to AttendStar, I always receive something of value; unlike other ticketing companies where I've spent hours of wasted time being transfer from one customer service representative to another, with still no resolution to the problem at hand. Also, there is flexibility with the system and the setup was easy. Cons Stripe, the merchant account they recommended was not up to par because of their lack of customer service and them trying to hold considerable amount of our money as hostage while they tried to force us to satisfy some unnecessary requirements that was neither documented in a contract nor discussed at inception. But, luckily the merchant can be changed to our preference. Reason for choosing AttendStar Better terms and features that suited our business. Review Source RJ Ricky J. Pastor Business Supplies and Equipment Used the software for: ### "It's okay I guesss" February 21, 2017 3.0 Set up was fairly easy. The service cost more than I expected. Most frustrating, our event did not show up in the attendstar event list, I have no idea why. Pros Ease of use Cons Interface is too busy, not a very nice landing screen. I did not think it was a great value. Review Source Response from AttendStar February 22, 2017 Hi Ricky. Thank you for comments. As you can see from our other reviews this is not normal for us. We are meeting this morning to review the situation and will come up with a way to make it up to you. I am very sorry your event did not get posted. The interface has always been one of our strong points. It comes with having features that clients have asked for. - Gary, Owner. FB Felicia B. Owner Restaurants Used the software for: 2+ years ### "Great Customer Service" January 26, 2017 4.0 We are a smaller venue and on-line ticket sales are primarily a convenience for customers within the local area. In my opinion, the overall function and ease of use, could be more streamlined to reduce some of the reduncancy when creating an event. I would consider myself above average on a technical level, but there seems to be tedious issues, requiring me to ask for assistance whenever I am creating an event. Having said that, the support we receive from Gary Bradshaw and his quick response at resolving any problems, is excellent. We have not tried other ticketing agencies because of the level of customer service we receive. To be fair, I have never used another ticketing agent, so I have nothing to compare it to. The reason for 3 Star on Ease of Use is because, while not complicated, it can be tedious and more time consuming than I believe it should. Having been in business for a long time, even if a particular product or service is slightly higher in cost or slightly lower in quality, it is well worth it when customer service is above reproach. Pros With nothing to compare it to, not sure I can give a fair evaluation on software. Cons Redundancies. Too many steps. At this point, with the number of events I have created, it should take less than 5 minutes to set up. Loading images and getting them to the right size, resolution and added steps to update everytime you make change. Recommendation would be to allow companies to set up a template and only have to fill in changes to the actual event OR fix Cloning. Whenever I use the Cloning feature, there is always issues that don't make sense. Review Source Response from AttendStar January 26, 2017 Great comments!! We could make image sizes and cloning better :) Gary LS Lisa S. Event Coordinator Religious Institutions Used the software for: Less than 6 months ### "Andrew Peterson presents Behold The Lamb Of God" December 12, 2016 5.0 My overall experience with Attendstar was very positive! Customer service was outstanding! They're very helpful in answering questions, adding tickets, verifying ticket refunds, etc... They were awesome from start to finish! The afternoon of the concert, I printed out our list of attendees to give to those checking in our guests at the front door. The only glitch we had, there were 8-10 ticket holders that when they presented their tickets, it only had their first name. So we asked for their last name, thinking it was probably just a printing area, but the last name was still not on the attendee list. What we soon figured out was with these 8-10 tickets, was their first name was on the attendee list as both their first and last names. For example, Ticket holder #125, order ID 1419943, was listed on the attendee list as Keri Keri. This was not a huge detriment of anything but I just wanted to let you know so you could look into it from your end. We would definitely use Attendstar again!!! Thanks, Attendstar!!! Pros Very user-friendly - Very detailed - Lots of helpful reports including the profit and loss statement! Cons Just the one glitch we had with 8-10 tickets having only the first name on attendees ticket and 2 first names on our attendee list instead of first and last name. For example, instead of Keri Johnson, it had Keri Keri. Review Source MV Maurice V. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Thanks for your support!" February 17, 2017 5.0 I really enjoy using your product. Whenever I have had an issue you were always quick to resolve it. As a result, I really enjoyed using your product. I would recommend it to anyone. For those of you from Canada as I am, they will do your sales in Canadian dollars and deposit the money into your Canadian Bank account. Pros Easy to use Cons You fix any cons that I had so there are none. Review Source WS Whit S. Owner Entertainment Used the software for: 2+ years ### "Service Sets AttendStar Apart" January 25, 2017 5.0 We've used AttendStar for multiple events. The software/web UI is easy to navigate and it doesn't take long to master. The feature set continues to improve, and it's clear that the company is continually looking for ways to enhance their product. From my perspective, though, the biggest selling point for AttendStar is how they service their product and value their customers. They are responsive, friendly, thoughtful and you feel like you've got an ally in them -- even though they are filling a particular need, it's clear they want the entire event to be successful. We highly recommend them and mention them to other entertainers and event planners! Pros It is pretty intuitive -- at least I found it to be. There are more functions and features that have been added than I've taken advantage of -- but I feel that I've gotten plenty with what has long been a part of the package. Cons There isn't much not to like. I suppose it'd be nice to be able to copy events or tickets a bit easier, but that's a minor issue. Review Source Ben S. Used the software for: ### "Excellent tool for the busy promoter!" January 25, 2017 5.0 We have used Attendstar for our VIP Experience Passws for 3 years now and they are great! We are a busy volunteer team who manage the festival so we need easy to use. We can embed a form on our website guests can easily purchase and order. Then we can login and get all the info and data we need fir the day of. We can either print off an attendee list or scan tickets with their app or scanner. Attendstar is the best! Review Source BA Bernie A. Pastor Religious Institutions Used the software for: 2+ years ### "Always great to work with" December 12, 2016 4.0 I've done several events with AttendStar and greatly appreciate their customer support. They communicate timely and handle any issues quickly and with professionalism. I haven't hosted any concerts for a while but when I do I always reach out to my friends at AttendStar. Pros Fairly simple to use and the tracking features are great. Cons Sometimes it takes me a minute to fully understand some of the charts. Review Source MT Molly T. Artist Management Used the software for: ### "Attendstar is my top choice!" January 6, 2017 5.0 I have used Attendstar for over 2 years now. The improvements to the websites and functions have grown by leaps and bounds. We recommend it to all our promoters to use because of the ease of setting up a site. They also take suggestions well. I have sent many of emails with suggestions on how to improve from the user's end and they have listened. They are a company that strives to give the consumer the best possible experience. Whenever I have had small issues I get quick responses on how to fix. I will continue to support and recommend their services. Pros Easy to use even for people that have never set up ticketing sights. They make it a breeze and leave you feeling confident in your abilities. Review Source CC Craig C. Owner Entertainment Used the software for: 2+ years ### "Love Attend Star" January 25, 2017 5.0 The whole staff is there to help from the very beginning till the end. Anything you need to help sell more tickets, they can help. Review Source cG chas G. Used the software for: ### " Amazing tool" January 26, 2017 5.0 i'm not the most computer savvy person and you don't have to be to use this tool mostly done from phone support was quick and painless pricing on printed items are very reasonable have and will recommend to anyone and look forward to working with again soon Pros ease or use customer support Cons no e Review Source BS Ben S. Used the software for: ### "Attendstar is a great service!" December 12, 2016 5.0 We have worked with Attendstar going on 5 years selling our VIP Experience Passes. It is so nice to not have to worry about ticketing and transactions and just work on providing a great event for our attendees, artists, and guests! Attendstar really helps us get it done! Review Source KH Kris H. Youth minister Religious Institutions Used the software for: 1-2 years ### "Easy to set up and a great way to promote an event!" December 12, 2016 4.0 We have used the service a few times and it has really helped spread the word of our events. We live in a smaller rural community and a service like this really helps get the word out to the near by bigger cities. Pros Easy to use! Review Source JS John S. Used the software for: ### "Music promotion and ticket sales" February 1, 2017 5.0 I've used AttendStar for posting my gigs....which I can do for free. I also look at what entertainment is playing around me. I've not used it for ticket sales because I haven't had the occasion to. Review Source CW Charles W. Used the software for: ### "Great Tool" January 25, 2017 5.0 AttendStar has been super easy to use and has been nothing but a great experience. Great applications are provided and the service is very professional. Review Source MD Mike D. Used the software for: ### "Awesomeness!! " January 6, 2017 5.0 Wonderful!! I love using AttendStar! They do a wonderful job and their experience is so user-friendly! Very grateful! Review Source jB jamie B. Used the software for: ### "I would use them again for my next event " December 13, 2016 5.0 I love everything about this company they know what they are doing and love the fact you can keep track of your sales Review Source aB aaron B. Information Technology and Services Used the software for: 1-2 years ### "Great flexible service!" January 27, 2017 5.0 The staff is always positive and always want to help you! Always quick to resolve any issues that pop up. Review Source FB Felicia B. Promoter Entertainment Used the software for: Less than 6 months ### "Attendstar is Great" January 6, 2017 5.0 Loved working with Attendstar. Their staff was amazing to work with. So helpful with every question I had. Their site is easy to use and has many tools to boost sales. Love Attendstar! Highly recommended! Pros Their staff is amazing. The ease of the site was extremely helpful. I loved the promotional tools to help boost my ticket sales. Cons I couldn't see the demographics from each ticket sale. I like to see where my tickets are being purchased from so I can see what marketing is working. Review Source JD Jason D. Community representative Entertainment Used the software for: Less than 6 months ### "Great company" January 26, 2017 5.0 I loved working with this company! They were easy to work with, and the support staff was always ready to take my call. Pros Easy to use, great customer service. The socal sharing coupon was a great option. Cons It's been a while since I've used this, but I don't remember any major problems. Review Source JG Jennifer G. Air Show Coordinator Airlines/Aviation Used the software for: 1-2 years ### "Smoky Mountain Air Show" December 12, 2016 5.0 Attendstar was very easy to use. Any issues that we incurred was mainly on our end and were due to the fact that it had been so long since we hosted our event. We will make changes to the next show but would still plan to use Attendstar. Pros The back end client portal was very easy to use and make changes. Cons Any cons that I would have would be with the way we set-up our ticketing, not the Attendstar system. Review Source JS Janice S. Used the software for: ### "Five Star Rating For AttendStar" January 27, 2017 5.0 My dealings with AttendStar was a FIVE STAR experience. This was my first time using an online ticket service, but after talking with the AttendStar agents I was confident I chose the right people. The agents took the time to answer all of my many questions with professionalism, were knowledgeable about the service, and very people-friendly. They had me set up for business in no time. My customers found it to be a easy convenient way to purchase tickets to my event. I also had 24/7 access to my account to review and keep track of all my transactions. As far as the pricing for AttendStar online service compared to others (some charged less, some charged more) It worked best for me because of the high quality of service I received. I would definitely recommend them to my friends and family. Review Source CB Christie B. Director of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "LOVE the ease of Attendstar" January 25, 2017 5.0 This is the very first large scale ticketed event we have done. Attendstar has made it so incredibly easy...and it is so professional looking. I would not hesitate to use Attendstar again. Pros Super easy to use and very intuitive. Cons I haven't found anything yet. Review Source BV Brian V. Label Owner Music Used the software for: 6-12 months ### "!AttendStar is Awesome!" January 26, 2017 5.0 This is an awesome way to organize and sell your tickets. I strongly recommend that buyers will go to AttendStar for help and to base their organization today. Pros Every sing feature and benefit. Because AttendStar has helped me and answered all my struggling questions. Cons There is nothing i dislike about this software, as I said I would strongly recommend this site. Review Source Similar Products Featured