Ivy Computer

Trash Flow

5 / 5 8 reviews

Who Uses This Software?

Waste Handling Businesses and Municipalities that provide residential, commercial, or industrial waste collection services or operate landfills, transfer stations, or recycling centers use Trash Flow.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $599.00/one-time
  • Pricing Details
    Modular, integrated design allows for adding only those features you need.
  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Ivy Computer
  • www.trashflow.com
  • Founded 1989
  • United States

About Trash Flow

Over 1,000 Waste Handling businesses use Trash Flow every day. Trash Flow is the leading software solution for Residential, Commercial, Roll-Off, and Landfill operations. Modular design allows you to choose the features that fit your needs, including Billing, Routing, Dispatching, In-Truck Mobile Apps, Container Tracking, Scale House Management, Electronic Billing and much more. 90 days of Free Training and Support plus a 60-Day Money-Back Satisfaction Guarantee.


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Trash Flow Features

  • Billing & Invoicing
  • Customer Accounts
  • Customer Database
  • Equipment Tracking
  • Inventory Management
  • Routing
  • Scheduling
  • Waste Disposal
  • Work Order Management

Trash Flow Reviews Recently Reviewed!


Stress free and simple to use!!

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service accessibility and the constant upgrades!

Cons: The random crashes and license disappearing.

User Friendly with excellent customer support

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We are a family owned hauler and Trash Flow gave us all of the efficiency we needed as we grew. Billing is so simple with this software. I literally dreaded billings with my last software because it seemed there was always a problem. Data entry is quick without having to enter a ton of extra information. If you have questions or need tech support, they are friendly, knowledgeable and, most importantly, prompt! I have had to wait hours for help with our last software company, but these guys are top notch. Having the ability to offer online payment options to our customers was also a huge plus!

Cons: The only thing I wish was more advanced was the routing piece, but I know they are working on that and am sure it will be worth the wait.

Overall: Running our business efficiently has become so much easier since implementing this software. People can easily access their accounts themselves, which frees up a lot of time on my end for regular day to day operations.

Great product, great support

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. MySQL database. Top notch support, always helpful, they know their product, have a quick response time, and are available 24/7. Flexibility that we can adapt to the way we work. Clean data exports to Excel.

Cons: My only con is that while you can do multiple businesses/sites in a single database, there is no access control between the sites that would allow a user to to just see sites that the user was assigned to. We run a separate database for each site as a work around, but it requires the users to have multiple instances to Trashflow running to work in multiple sites.

I LOVE this software. It has been beneficial for me, our drivers and our customers.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There are so many pros for this software. The customer service is top notch. Anytime you call you talk to a real genuine person. They are all very helpful. The software grows with your business and you aren't forced to pay for something that isn't relevant to your needs. It is a huge time saver. Billing is a breeze. The teleroute option has made routing and keeping track of pickups a no brainer. It has helped us inventory our cans and dumpsters. It has also been helpful when a customer calls and we can tell them the exact time that the truck was at their address. This software pays for itself. I don't know how we ran our business without it.

Great value! Very user friendly, and wonderful tech support team!

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The soft ware is very user friendly. Both the main module as well as tablet software is simplified and easy to use. You couldn't ask for better tech support. They really are patient, responsive and solution oriented. They are very personable, have great follow through as well as thorough knowledge of the product. The folks at this company also listen and use feedback from their customers to tailor future programming to applicable needs of the user.

Cons: I would like to see some features on the software be more automated. For example I would like to see the routes automatically upload each day, instead of having to manually upload, as well as picking up of web payments.

Overall: Ease of use in the day to day operation of our business. It covers everything from billing to dispatching of trucks!

Great Program

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The soft ware is to the point, entering payments is a snap and billing is quick and painless.

Cons: I can't say that there is anything I dislike about the program - I have liked all of the updates since we started using Trash Flow.

Overall: Our transition to Trash Flow was easy and quick. Trash Flow employees are friendly and helpful anytime I call. The program itself is very easy to learn and use.

High recommend the software that has made my life easier!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the ease of use and how many features it has that will really help us run our business more
efficiently.

Cons: There are many features we do not use, but it doesn't impede our use in any way!

Overall: I'm the Office Manager of a Waste Disposal company, and we've been running a very outdated program that just doesn't fit our needs any longer. Even though we've only just begun using Trash Flow, it has already made a world of difference for me! It has so many features that I just know our drivers, customers, and myself will be incredibly grateful for! After training on the software, I'm very confident in my ability to navigate through the program. I can't speak highly enough of the team behind Trash Flow, either. I was lucky enough to do my training in person and was able to meet almost every member. I can't wait to see the things our company can do now that we have Trash Flow and its team behind us!

Time Saver!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and learn!

Cons: Nothing!

Overall: Trash Flow has saved me hours in data entry and billing! Highly recommend this software for any size hauler. Customer support is top notch and the online help menu is very inclusive to any question you may have! The representative is a pleasure to deal with and is not high pressured in getting you to buy something you don't need! This is a class company all the way around!

Recommendations to other buyers: If your not using trash billing. Get this one!