--- title: "Ubersmith Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ubersmith Software - reviews, pricing plans, popular comparisons to other Business Management products and more." source_url: "https://www.capterra.com/p/116688/Ubersmith/" page_type: "product" language: "en" --- # Ubersmith Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ubersmith ## What is Ubersmith? Ubersmith provides billing, device monitoring, and ticketing solutions that are open, scalable, and integrated. Headquartered in New York, Ubersmith is a business management software that serves multiple verticals including Data Center, Hosting, Cloud, ISP, and Telco companies. Organizations worldwide rely on Ubersmith to optimize and scale their operations. Our customers include Evocative, Newfold, WOW!, PhoenixNAP, 365 Data Centers, Digital Realty, Namecheap, SBA Communications, and NS1. ## What is Ubersmith used for? [Subscription Management](https://www.capterra.com/subscription-management-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Revenue Recognition](https://www.capterra.com/revenue-recognition-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ubersmith?[Manage this product listing](https://www.g2.com/products/ubersmith/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ubersmith 4.0 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $1000 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.0 (7,763) Value For Money 4.0 (1) Value For Money 3.9 (6,671) Customer Service 4.0 (1) Customer Service 3.8 (6,376) ## Ubersmith alternatives Highest Rated [4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (255)](https://www.capterra.com/p/139751/Maxio/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) [4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142390/FreshBooks/) ## FAQs about Ubersmith Overview ### What company size and specific industries is Ubersmith built for? Ubersmith is designed for small to mid-sized businesses and larger enterprises that need billing, device monitoring, and ticketing in one system. It is well suited for technology-driven companies, especially service providers and organizations managing recurring billing, connected devices, and customer support operations. Features and Usability ### What are the key features of Ubersmith? Ubersmith offers monitoring, billing and invoicing, and financial management features for recurring, hourly, and project billing. It includes invoice creation, invoice history, online payments, credit card processing, and sales tax calculation, plus client and billing portals, reporting and statistics, workflow management, time and expense tracking, and third-party integrations. Integrations ### Which third-party tools and platforms does Ubersmith integrate with? Ubersmith integrates with QuickBooks for accounting and billing workflows. ## Features AI summary Based on 6,813 Business Management reviews Capterra reviewers highlight these as the features buyers value most when comparing business management software: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) Ubersmith supports **Workflow Management**, giving teams a way to manage recurring processes and keep operational steps organized. However, it does not include **Client Management** or **Task Management**. Instead, it offers **Billing & Invoicing** (**55%**), another feature reviewers also rate as important. This can help businesses handle charges and payment workflows in one system, providing teams with better visibility into revenue-related operations. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automation Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Ubersmith 39 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Online Invoicing: Create, send, and view electronic invoices - Payment Processing: Accept, record, and reconcile financial transactions - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $1,000 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Sustaining Engineer Internet ### "Ubersmith gets the job done for device and support management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 7, 2019 It works. We use it. We will keep on using it because it does the job and is probably less painful and more full-featured than other options out there. Pros Need to manage a queue of incoming email requests? Have a fleet of servers and network devices across multiple datacenters that need documentation and management? Ubersmith will get the job done. Cons Some details like Custom information about a server are buried in a sub-menu. Some options are hidden in dropdowns. HTML formatted emails often come in garbled and require viewing an attachment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joseph B. Engineer Telecommunications ### "Complete tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 2, 2018 Excellent Pros allows the registration of individualized customers, the possibility of adding services and methods of varied and compatible payments is appreciated, the creation of tickets to each user is of great help. Cons I do not have bad experiences with this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.