# Microsoft SharePoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft SharePoint Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/1167/SharePoint --- # Microsoft SharePoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft SharePoint ## What is Microsoft SharePoint? Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing. ## What is Microsoft SharePoint used for? [Document Management](https://www.capterra.com/document-management-software/)[Content Collaboration](https://www.capterra.com/content-collaboration-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Overall rating Based on 5,413 user reviews Reviews sentiment Positive 87% Neutral 11% Negative 2% Pros & cons Centralized document sharing hub Enterprise-grade collaboration platform Frequent glitches and errors Slow performance and lag Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft SharePoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft SharePoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft SharePoint 4.4 (5,413) VS. [4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $5 Per User, Per Month Starting Price $61 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (5,397) Ease Of Use 4.0 (28,306) Value For Money 4.2 (3,334) Value For Money 4.2 (20,452) Customer Service 4.1 (3,214) Customer Service 4.0 (18,454) ## Microsoft SharePoint alternatives [4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month [4.7 (4,170)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,430)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month [Learn More](https://www.capterra.com/p/161425/Drive/) [View all alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) ## Who uses Microsoft SharePoint? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized document sharing hub 95% positive reviews out of 1400 Most reviewers find document sharing easy, secure, and efficient for team access, editing, and organization. Paula G Engineering Project Manager, 5,001 - 10,000 employees. "What I appreciate best about SharePoint is that it allows me to effortlessly share and collaborate on numerous documents with multiple staff while keeping us all on the same platform." Frequent glitches and errors 70% negative reviews out of 324 Most reviewers describe bugs and issues, including crashes, syncing errors, and browser compatibility problems disrupting workflow. Emilee S Program Manager, 11 - 50 employees. "The only issue I seem to have with SharePoint is that sometimes, the spreadsheets from Excel don't always open properly on my mac." Enterprise-grade collaboration platform 95% positive reviews out of 637 Most reviewers describe collaboration as seamless, enabling real-time teamwork, document editing, and streamlined communication. Buddaraju V IT, 501 - 1,000 employees. "With the help of Microsoft SharePoint, it's quite simple to collaborate on documents with team members, exchange files and see changes made to them, manage projects, and more." Slow performance and lag 80% negative reviews out of 302 Most reviewers report performance and speed issues, especially with large files, causing delays and frustration. Andrea M Vice President, Instructional Design Services, 11 - 50 employees. "When you start working with a large volume of documents in a SharePoint library, the system can become rather slow and clunky which is frustrating." Comprehensive Microsoft integrations 92% positive reviews out of 277 Most reviewers indicate integrations with Microsoft products simplify workflows, boost productivity, and enhance platform usability. Suhui Y Professor, 51 - 200 employees. "Overall, I like Microsoft SharePoint, and I believe its integration with other Microsoft 365 products improves its functionality a lot." Inconsistent file synchronization 64% negative reviews out of 177 Most users comment file synchronization is unreliable, causing delays, version conflicts, and difficulties with cloud syncing. Sneha K Program Manager, 10,001+ employees. "When multiple users are working on the same file in SharePoint there is always sync issues and one of the user has to close the file before the other user can save his progress" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.4 (1,446) 62.93% of 1446 reviewers that rated this feature as important or highly important SharePoint enables you to set granular permissions for sites, folders, and files. Reviewers appreciate flexible access for internal and external users, integration with Active Directory, and robust security, though some find the interface confusing and external sharing setup challenging. Collaboration Tools 4.5 (1,353) 64.67% of 1353 reviewers that rated this feature as important or highly important SharePoint offers robust collaboration, enabling real-time co-authoring, shared calendars, and integration with Teams and OneDrive. Reviewers appreciate improved teamwork, version history, and remote access, though some mention occasional file duplication and wish for enhanced security checks. File Sharing 4.7 (1,300) 69.31% of 1300 reviewers that rated this feature as important or highly important SharePoint gives you fast, secure file sharing with real-time editing and flexible permissions. Reviewers appreciate seamless sharing with internal and external users, integration with OneDrive, and easy link-based access, though some mention upload issues and desire more granular external controls. Document Management 4.6 (1,035) 65.41% of 1035 reviewers that rated this feature as important or highly important With this capability, you organize, track, and secure documents in one place. Users think version control, metadata tagging, and integration with Office apps streamline workflows, but some report syncing problems and interface inefficiencies, especially on smaller screens. Content Management 4.5 (869) 63.41% of 869 reviewers that rated this feature as important or highly important It helps you centralize, organize, and publish diverse content types with version control and custom fields. Reviewers appreciate easy file uploads, flexible organization, and integration with MS Office, but some note that managing content for multiple sites can be time-consuming for small teams. Data Synchronization 4.4 (525) 67.05% of 525 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Microsoft SharePoint 58 features An @mention is a way to tag or notify a specific person about a message/post SharePoint enables you to set granular permissions for sites, folders, and files. Reviewers appreciate flexible access for internal and external users, integration with Active Directory, and robust security, though some find the interface confusing and external sharing setup challenging. Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Allows users to publish blogs on social site Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system SharePoint offers robust collaboration, enabling real-time co-authoring, shared calendars, and integration with Teams and OneDrive. Reviewers appreciate improved teamwork, version history, and remote access, though some mention occasional file duplication and wish for enhanced security checks. Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Centralized repository to store content and assets It helps you centralize, organize, and publish diverse content types with version control and custom fields. Reviewers appreciate easy file uploads, flexible organization, and integration with MS Office, but some note that managing content for multiple sites can be time-consuming for small teams. Facilitates online authoring and publishing of the content Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Online forums/groups where users can ask questions, share ideas, best practices, etc. Makes changes to document features such as text, fonts, formatting, etc. With this capability, you organize, track, and secure documents in one place. Users think version control, metadata tagging, and integration with Office apps streamline workflows, but some report syncing problems and interface inefficiencies, especially on smaller screens. Review and analyze existing information across documents Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Create, save, and store files SharePoint gives you fast, secure file sharing with real-time editing and flexible permissions. Reviewers appreciate seamless sharing with internal and external users, integration with OneDrive, and easy link-based access, though some mention upload issues and desire more granular external controls. Move files across different systems or networks Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Communicate using messages within the system Access software remotely via mobile devices A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public Tools to facilitate the production of information and promote efficiency Plan and coordinate all the resources, costs and time needed to execute assignments Preview and make real-time changes in the web content Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Allow multiple team members to edit and work on the same document Edit text as needed Set up connections to third-party platforms to improve business processes A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems Track revisions and updates made to files and navigate between different versions Supports various video file formats An extended application or connector that enables users to perform additional services with their current set of tools An informational database that allows users to add, delete, or revise content Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (5,390) 4.3 Based on 5,390 reviews ## Pricing Value for money 4.2 (3334) Free Trial [View pricing plan details](https://www.capterra.com/p/1167/SharePoint/pricing/) SharePoint (Plan 1) $5.00 Per User,Per Month It includes: - Secure File Sharing - Co-Authoring - Content Management - Document Libraries - Document Versioning - Access Control - Troubleshooting - Mobile App Microsoft 365 Business Standard $12.50 Per User,Per Month It includes: - Browser, Mobile, Desktop apps - Microsoft Teams Calling - Attendee Registration - Easily Host Webinars - Reporting Tools - Video Editing - Collaborative Workspace - Custom Business Email Value for money 4.2 (3,334) 4.2 Based on 3,334 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (3214) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (3,214) 4.1 Based on 3,214 reviews ## User reviews Overall rating 4.4 Based on 5,413 reviews Filter by rating 5(2774) 4(1928) 3(585) 2(98) 1(28) Mentioned topic Sorted by most recent MG Matt G. Director Insurance ### "Enhanced and clear collaboration tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 7, 2026 MS Sharepoint has been a much needed tool for our company to move forward and enhances collaboration, communication, and creates a source of truth between our employees. Pros Sharepoint has made collaboration across our organization so much easier. We have also connected many software applications to sharepoint as a common file repository, and it's created less issues within our network shared drive. We find MS Sharepoint is cheaper than other solutions. When we have issues Microsfot customer support is quick and effective. Cons We've found integrations between different software platforms are difficult to set up. However, once they are set up we generally don't need much efforts to maintain going forward. Switched from [Box](https://www.capterra.com/p/148766/Box/) Box wasnt user friendly and wasnt able to easily integrate with our software applications as a document repository as we wanted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Data Analyst Medical Devices ### "I'ts good for collaboration." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 1, 2026 Overall, my experience has been fine. I would not say its a low point for MS office, but it is my least favorite piece of the suite to use. Pros SharePoint has been good for me. I use it daily at my current job where we do a lot of document sharing on the quality side. It is easy to use and tracks projects well. Cons Sometimes getting to a sharepoint is hard especially when it is one that has been shared with me. I try to make it as easy as possible for myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Leo D. Embedded software test engineer Computer & Network Security ### "SharePoint: Organized Chaos with a Side of Clicks”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 31, 2026 Using SharePoint is like being on a rollercoaster designed by a committee—sometimes thrilling, sometimes terrifying, and occasionally you’re just hanging there wondering why you ever got on. It’s powerful, confusing, occasionally frustrating, but somehow you can’t live without it… mostly because your files are trapped inside. Pros SharePoint: the ultimate game of “Where Did I Save That?” Great for document hide-and-seek, turning clicks into cardio, and giving meetings an existential purpose. Bonus points for making you feel like a detective every time you try to find a version of a file that actually exists. Cons SharePoint: because who doesn’t love a good treasure hunt just to open a document? Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing. Also doubles as a test of patience and willpower—Excel files, beware. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [Confluence](https://www.capterra.com/p/136446/Confluence/) Yes—tried \[Google Drive / Confluence / Dropbox\]… but apparently I love a good maze, so I upgraded to SharePoint. Because I love spending my days hunting for files, navigating endless menus, and feeling like a detective in my own company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Charlene L. Center Manager Education Management ### "The Perfect Place to Collab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2026 I have been using Microsoft SharePoint since I began working here. It is essential to our workflow, and it has not let me down. Pros My business used Microsoft SharePoint for nearly everything. It is easy to use, manage, and find necessary links. It is great to have everyone have access to the same home page as well. The collaboration and document management that this product offers is unmatched. Cons I haven't come across anything bad about Microsoft SharePoint. Any issues that I did have were promptly addressed by the support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YK Yurii K. Technical Support Specialist Non-Profit Organization Management ### "Sharepoint - service with endless way of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 28, 2026 Overall, even with all the cons, Sharepoint is one of a kind apps that allows your organization (small or enterprise) to collaborate and manage files/tasks/projects together. With almost endless ways to customize your sites you can do so many cool things with Sharepoint - from creating a Teams group where you keep your files and chat with colleagues to creating a whole Intranet web for your organization. Pros Microsoft Sharepoint is one of the most powerful apps in the whole MS Office suite. First of all - it allows collaboration between teams of any size. You can have 1 site member that just wants to keep their documents there, or you can have a site for thousands of people to upload any files or documents - Sharepoint allows you this. - Sharepoint is easy to start, hard to master kind of service. While creating a Teams Group or a small Sharepoint site could be pretty easy, building a whole intranet will require your organization a dedicated Sharepoint Administrator. -Sharepoint isn't cheap on the first glance. But if your organization uses other Microsoft services such as Business or Enterprise user licenses - you will save on storage prices. So I would prefer Sharepoint to any other similar service. - There are endless ways to use Sharepoint - team collaboration, project management and tracking. Easiness of use and administration (for simple tasks) can help you to manage tasks and files of your employees. -Not totally a pro or con - but PowerShell knowledge is a must for admins Cons \- Customer support from Microsoft is always hit or miss. Usually if you stuck with something looking elsewhere is easier than escalating to MS Support. - Interface could be tricky and non-intuitive. Sometimes even simple tasks can take a lot of time because of interface. - This is one of the most powerful Microsoft services available on a market so bugs are pretty inevitable. And given MS support sometimes doing some tasks is hard - If you have an on-prem environment - SharePoint is a cloud based service. You will have to migrate your files to a cloud first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Samm R. Office Finance Manager Insurance ### "SharePoint in the Workplace" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 Overall SharePoint is a beneficial program within the workplace for group file management. This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple libraries. Unfortunately there can be a rather steep learning curve for new users and larger libraries do not perform to the same level as smaller ones. Pros Having all shared documents in one location on cloud-based software has been instrumental in effective team work. Having the ability to create multiple folders and also manage them based on security and permissions has significantly decreased the number of emails with potentially confidential attachments. All users who understand and are comfortable with SharePoint love the ability to search for specific documents rather. Furthermore, having the ability to use it on a web based platform as well as having "folders" within Windows allows users to use the software in an individualized way. We have folders that are accessible to only 4 employees and some that are accessible to 20 employees and they both function well. Cons The largest issue with SharePoint is the learning curve. It can be quite difficult for new users to navigate, specifically those who are less tech savvy. The inability to customize the software based on user can at times be difficult to manage. While SharePoint is a Microsoft product, it can be confusing to employees that they potentially have two places to save documents (OneDrive and SharePoint). Unfortunately, larger libraries can be slower when searching and/or syncing. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Our client management system changed to a cloud based software which was not supported in our VPN therefore we changed all storage to cloud based. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Benjamin T. Systemadministrator Telecommunications ### "Great Product, Difficult Pricing." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 Pros The Integration into the OneDrive App aswell as the customization Options when creating Sites. The Amount of Linking, Settings and Guest Settings you can turn are amazing. I've never had a more easier tool to manage than sharepoint. Cons Unfortunately, the Pricing of Sharepoint is not ideal for everyone. Most of the Storage Options come with O365 Business Standard or above Licenses, which are taking costs at an exponentionally growing userbase unreal. Alot of Pricing Options are not transparent which is a bummer sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sam R. Residency Program Administrator Hospital & Health Care ### "SharePoint is Our Main Collaborative Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 22, 2026 We use SharePoint as the default platform for content sharing and department websites. It is a great way to share content and designate permission-based viewing. Pros SharePoint is a great platform for publicly sharing sites and information. I love the massive data limits where you can basically store content into perpetuity. Cons It does have some limitations with functionality, but overall is very easy to use to I can deal with minor drawback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AZ Andrew Z. Operations Manager Furniture ### "The best product to pair with Microsoft Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 20, 2026 SharePoint has been an invaluable tool for my team at more than 3 different companies, all for a price that doesn't break the bank. It is essential for any company using Teams for communication. Pros SharePoint is the best collaboration tool that Microsoft makes. It is designed to integrate well with Azure networks. Though not easy to set up for layman, once it is set up everything is very easy to use. Managing employee controls is a breeze. Organizing and distributing documents to individualized team based on permissions is great with SharePoint. The best part by far though is the integration in the other Microsoft products like Teams and Outlook for scheduling meetings and collaboration. Cons Like most Microsoft products, there will be bugs that have to worked out after every update. Microsoft's customer support is notoriously lackluster in this regard. The open community is where you'll find better support. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reasons for choosing Microsoft SharePoint SharePoint has many many more features and better integration with other Microsoft Products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sierra S. Knowledge Management Coordinator Building Materials ### "SharePoint (Highly Recommend)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Overall, great. I think SharePoint does things that no other product does well. It makes things very consolidated. Pros I like that SharePoint has the ability to customize folders, files, and pages in intuitive ways. I love that it integrates with MS Power Automate as well. Cons Sometimes I wish more was possible. I want to add a widget to the top of my document library to guide users, but instead I need to make a page. Additionally, I wish it was easier to use AI to find, sort, and summarize files across various libraries or specific to one library. Sometimes search is difficult and bogged down with irrelevant files. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/1167/SharePoint/reviews/) Popular comparisons [Google Drive vs Microsoft SharePoint](https://www.capterra.com/compare/1167-161425/SharePoint-vs-Drive)[Google Docs vs Microsoft SharePoint](https://www.capterra.com/compare/1167-160756/SharePoint-vs-Google-Docs)[Google Workspace vs Microsoft SharePoint](https://www.capterra.com/compare/1167-247901/SharePoint-vs-Google-Workspace)[OneDrive vs Microsoft SharePoint](https://www.capterra.com/compare/1167-161304/SharePoint-vs-OneDrive)[Microsoft 365 vs Microsoft SharePoint](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)[Dropbox Business vs Microsoft SharePoint](https://www.capterra.com/compare/1167-143068/SharePoint-vs-Dropbox-Business)[Box vs Microsoft SharePoint](https://www.capterra.com/compare/1167-148766/SharePoint-vs-Box) [Confluence vs Microsoft SharePoint](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence)[Microsoft Word vs Microsoft SharePoint](https://www.capterra.com/compare/1167-227146/SharePoint-vs-Microsoft-Word)[Bitrix24 vs Microsoft SharePoint](https://www.capterra.com/compare/1167-113540/SharePoint-vs-Bitrix24)[monday.com vs Microsoft SharePoint](https://www.capterra.com/compare/1167-147657/SharePoint-vs-monday-com)[LibreOffice vs Microsoft SharePoint](https://www.capterra.com/compare/1167-158981/SharePoint-vs-LibreOffice)[Zoho WorkDrive vs Microsoft SharePoint](https://www.capterra.com/compare/1167-145411/SharePoint-vs-Zoho)[M-Files vs Microsoft SharePoint](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)