--- title: "Microsoft SharePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft SharePoint the right Document Management solution for you? Explore 5455 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/1167/SharePoint/reviews/" page_type: "reviews" language: "en" --- Microsoft SharePoint 4.4 (5455) [View alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Microsoft SharePoint Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews Hameeda T Technical AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything is set up, it streamlines collaboration and reduces duplication, though the initial learning curve can be steep.“ March 18, 2026 ZA Zafar A Country HSE ManagerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The entering data by multiple users at the same time can create some mess, and it might gives you a bit confusion on your entry, however it is manageable, if entries are managed one by one“ March 14, 2026 JV Jordan V Sales SpecialistComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “SharePoint integrates well with other applications in Microsoft 365, I am able to share any PowerPoint, Excel, and Word documents to SharePoint for my team to have easy access to.“ May 31, 2026 CR Cassandra R Marketing ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “What I like least is that SharePoint can get messy if nobody owns the structure. When there are too many sites, folders, and permission layers, users can get confused about where something should go or which file is the right one.“ July 16, 2026 BE Basel E IT ManagerMachinery, 51 - 200 employeesUsed the software for: More than 2 years. “It is a strong platform for document management, internal collaboration, and secure file sharing. Once the sites, libraries, and permissions are set up properly, it makes it much easier to manage company files and reduce reliance on local folders or random shared drives.“ June 22, 2026 Kang R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually requires significant training.“ February 8, 2026 AW Andrew W Senior Sales AssociateMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!“ April 11, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see or edit what.“ May 2, 2026 ## Showing most helpful reviews Showing 1-25 of 5455 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brendan R. Workshop Manager Computer Hardware Used the software for: 2+ years ### "The digital backbone for organized company documentation" July 6, 2026 4.0 S harePoint is an essential piece of infrastructure for us. It’s moved us away from scattered file servers to a modern, cloud-based intranet that scales as we grow. While it does require some investment of time and discipline to keep the architecture clean, the trade-off is a much more organised, secure, and professional way to manage our company's collective knowledge. Pros SharePoint is the best place to keep our organization’s 'source of truth.' It’s fantastic for structured document management storing company policies, HR forms, and project documentation in a way that is secure and easy for the whole team to navigate. The integration with Microsoft 365 is seamless, and having granular control over permissions and document versioning is essential for keeping our sensitive data organised and protected. Cons The setup can be quite complex. Because it is so powerful and flexible, it’s very easy to end up with a cluttered, confusing site structure if you don't have someone on the team who is dedicated to maintaining it. The learning curve for setting up sites and managing permissions correctly is definitely steeper than just using a basic shared folder. Review Source MH Michael H. Survey Manager Construction Used the software for: 2+ years ### "Great tool for office communication" June 29, 2026 5.0 Overall, my experience has been really positive. It acts as our main hub for everything we do, keeping all our project information safe and easy to find. Even though it takes a little work to set up initially, it's honestly become an essential tool for keeping our day-to-day operations running smoothly and keeping everyone connected across different job sites. Pros SharePoint has been a great program for business allowing us to share large amounts of data to our teams out in the field and back at the office. It's fantastic for keeping all our heavy project files, blueprints, and everyday paperwork in one organized place. Everyone always knows where to find the latest versions of documents, which really helps our crews communicate and stay on the same page. Cons It can feel a bit overwhelming when you first start using it, so it takes some time for new hires to get the hang of everything. Also, setting up who has access to which folders can be a bit of a headache to manage, and sometimes syncing really massive folders takes longer than you'd like. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Poor organization features compared to SharePoint. Review Source JK Jonathan K. Chief Marketing Officer Insurance Used the software for: 6-12 months ### "Good Features, but Not the Easiest to Use" July 10, 2026 3.0 Overall, my experience with Microsoft SharePoint has been average. It does a good job of managing documents and supporting collaboration, especially if your organization already uses Microsoft 365. That said, the learning curve, occasional performance issues, and somewhat confusing interface kept it from being a tool I really enjoyed using. It's a solid platform with useful features, but I think there's room to make it more user-friendly. Pros What I liked most about Microsoft SharePoint was how easy it made it to store, organize, and share documents across a team. Having everything in one place with version history and permission controls helped keep files organized and reduced confusion. It also integrates well with other Microsoft 365 apps, which made collaboration more convenient for our team. Cons What I liked least about Microsoft SharePoint was that it isn't very intuitive, especially for new users. Finding certain settings or managing permissions can be confusing, and customizing sites often requires more technical knowledge than expected. It also felt a little slow at times, especially when navigating larger document libraries. Review Source LD Leo D. Embedded software test engineer Computer & Network Security Used the software for: 2+ years ### "SharePoint: Organized Chaos with a Side of Clicks”" March 31, 2026 5.0 Using SharePoint is like being on a rollercoaster designed by a committee—sometimes thrilling, sometimes terrifying, and occasionally you’re just hanging there wondering why you ever got on. It’s powerful, confusing, occasionally frustrating, but somehow you can’t live without it… mostly because your files are trapped inside. Pros SharePoint: the ultimate game of “Where Did I Save That?” Great for document hide-and-seek, turning clicks into cardio, and giving meetings an existential purpose. Bonus points for making you feel like a detective every time you try to find a version of a file that actually exists. Cons SharePoint: because who doesn’t love a good treasure hunt just to open a document? Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing. Also doubles as a test of patience and willpower—Excel files, beware. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Confluence](https://www.capterra.com/p/136446/Confluence/) Yes—tried \[Google Drive / Confluence / Dropbox\]… but apparently I love a good maze, so I upgraded to SharePoint. Because I love spending my days hunting for files, navigating endless menus, and feeling like a detective in my own company Review Source JB Joe B. IT Systems Specialist Mining & Metals Used the software for: 2+ years ### "Microsoft SharePoint – The Backbone of Our Company’s File Management and Collaboration" June 4, 2026 4.0 Pros As an IT Professional managing infrastructure and productivity tools for a mid-sized company, SharePoint (as part of Microsoft 365) has become our central hub for document storage, team collaboration, intranets, and business processes. Cons Sync issues occur frequently on macOS products, excel or word. Also the app will close out and items will go weeks without syncing. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft SharePoint Better compatibility with our devices and systems. Review Source Andrea L. Innovation Manager Translation and Localization Used the software for: 2+ years ### "Efficient Document Management Within the Microsoft Ecosystem" July 23, 2026 5.0 Overall, our experience with SharePoint has been very positive. It has become an important part of how we store, organize, and collaborate on documents across the business. Having a centralized platform has made it much easier to manage files, control access, and work efficiently with colleagues, especially on shared projects. While there are a few areas that could be more user-friendly, the platform is reliable, integrates well with other Microsoft tools, and has helped improve collaboration and document management throughout our organization. Pros SharePoint has been a really useful tool for keeping our documents organized and making collaboration much easier across different teams. Since everything is stored in one place, it's simple to find the latest version of a file, work on documents at the same time as colleagues, and control who has access to sensitive information. The integration with Microsoft Office also means there’s no need to switch between different platforms, which saves time in day-to-day work. From an administrative perspective, managing permissions and user access is straightforward, and the platform offers enough flexibility to adapt to different projects and departments. It has also become a reliable space for sharing internal documentation, procedures, and other resources that employees need on a regular basis. Like most enterprise tools, there is a bit of a learning curve when setting up more advanced features, but for everyday users it's quite intuitive once they're familiar with it. Whenever we've needed guidance, Microsoft's documentation and support resources have been helpful. Overall, SharePoint has improved the way we manage documents and collaborate internally. It's a solid solution for businesses looking for a secure and centralized platform that works well within the Microsoft ecosystem. Cons One of the main drawbacks is that the interface can sometimes feel a bit cluttered, especially when navigating more complex site structures. Setting up and customizing SharePoint also requires some technical knowledge, so getting the most out of the platform often depends on having an experienced administrator. In addition, search results can occasionally be inconsistent if documents and metadata aren't well maintained. Despite these points, none of them have been significant enough to outweigh the overall benefits we've experienced. Review Source DR Dave R. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Excellent Platform for Team Collaboration and Shared Projects" July 16, 2026 5.0 Our overall experience with Microsoft SharePoint has been very positive. It has become an essential collaboration platform where teams can securely share project files, reports, procedures, and other business documents in one centralized location. Having a single workspace for collaboration has improved communication, reduced duplicate files, and ensured everyone has access to the latest information. From an IT perspective, SharePoint has significantly improved teamwork, document sharing, and overall organizational productivity. Pros Microsoft SharePoint provides a centralized platform for teams to collaborate, share documents, and manage project information. We use it extensively to store reports, maintain shared project files, and collaborate across departments. The integration with Microsoft 365 makes it easy for everyone to access current documents while improving teamwork and productivity. Cons The platform offers extensive features, which can make site organization and permissions somewhat challenging without proper planning. New users may also need some training to become familiar with navigating document libraries and team sites. Review Source Daniel R. COO Retail Used the software for: 2+ years ### "SharePoint Has Become the Backbone of Our Business" July 12, 2026 5.0 My overall experience has been very positive. I used SharePoint heavily at Party City and now at Party Wow. It helps us organize information, automate workflows and manage many day-to-day business processes in one place. Pros I like how SharePoint brings so many parts of our business together. We use it for forms, calendars, product images, inventory information and team sites. The Teams and Power Automate integrations make it especially useful. Cons My biggest frustration is the mix of modern and classic SharePoint. Some settings and features are easier to find in one view than the other, so building or updating a site can feel more complicated than it should. Review Source Ben E. Marketing and Communications execuitive Non-Profit Organization Management Used the software for: 2+ years ### "Sharepoint is a great internal software for any organisation." June 30, 2026 5.0 We have been using SharePoint for some time now, and we have found it great to customise and use as our own internal intranet. We can amend pages and create specific sections for the different areas and teams within our organisation. Pros SharePoint is software that allows any organisation to work seamlessly together, even if they work in very different environments. I like using SharePoint to create a central Hub for our organisation that has many different aspects in common, and we can edit it and amend it to use as we see fit. Cons Sharepoint is great once you know what you are doing but it can take some time for users to learn and as there are so many different aspects to Sharepoint it is hard to know how to use everything correctly. Review Source VR Verified Reviewer Internal Auditor Banking Used the software for: 2+ years ### "Great organizational tool for company intranet" July 24, 2026 5.0 Overall SharePoint has been an excellent way of managing company documents. As the Internal Auditor at my comapny, I appreciate how easy it is to search for a specific policy and view it. Pros My company uses SharePoint as the company intranet. It houses departments’ individual pages, including all policies, documents, and links to relevant websites and resources related to each department. Cons Sometimes it’s difficult to find the resources I’m looking for on the user interface, but that may be a result of how my company has organized the webpages, and not SharePoint itself. Review Source AZ Andrew Z. Operations Manager Furniture Used the software for: 2+ years ### "The best product to pair with Microsoft Teams" March 20, 2026 5.0 SharePoint has been an invaluable tool for my team at more than 3 different companies, all for a price that doesn't break the bank. It is essential for any company using Teams for communication. Pros SharePoint is the best collaboration tool that Microsoft makes. It is designed to integrate well with Azure networks. Though not easy to set up for layman, once it is set up everything is very easy to use. Managing employee controls is a breeze. Organizing and distributing documents to individualized team based on permissions is great with SharePoint. The best part by far though is the integration in the other Microsoft products like Teams and Outlook for scheduling meetings and collaboration. Cons Like most Microsoft products, there will be bugs that have to worked out after every update. Microsoft's customer support is notoriously lackluster in this regard. The open community is where you'll find better support. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Microsoft SharePoint SharePoint has many many more features and better integration with other Microsoft Products. Review Source Julieann L. Office Manager Construction Used the software for: 1-2 years ### "A Must for Every Small Business or Busy Family!" April 20, 2026 5.0 Love it! It is a great way to share information, organize multiple file types into a single place. The ability to create pages to help with organizing and the templates and design ideas are great. Pros I just love this idea of a central place for my employees to go to for information and training. Sharepoint is pretty easy to use, but there is a learning curve. The templates are super-useful too. I use it also to keep information for certain projects as well as our sub-entities. Much nicer than a folder on the computer or in OneNote or other similar. Organizing with web pages is so easy and actually fun to create. Cons I have found that, once I create/upload a document into the document library, I cannot drag and drop it into a folder. Review Source Elon E. Project Finance Banking Used the software for: 2+ years ### "Powerful collaboration platform, but complex to manage" April 13, 2026 4.0 Pros It centralizes document management and collaboration in one place. It integrates seamlessly with Microsoft 365, making file sharing, version control, and real-time co-authoring very efficient for teams. Cons it can be quite complex and not very intuitive, especially for new users. Setup, customization, and governance often require technical expertise and can take time. Review Source Wealth A. Data Engineer Financial Services Used the software for: 2+ years ### "A fair efficient cloud storage" April 3, 2026 4.0 My overall experience with SharePoint has not been really bad asides from the small shortcomings on SharePoint end from time to time. It been fair Pros I love the collaboration feature that let's you share files and folders with people within and even outside my Organization so seamless and stressfree. Cons The persistent network issues that tends to happen from time to time The frequent synchronization issues between sharepoint and my folders The lag between SharePoint online and desktop The slowness of upload Review Source VR Verified Reviewer Director of Market Research Market Research Used the software for: 2+ years ### "A good product but buggy at times." April 29, 2026 5.0 Overall i would say its positive, but not amazing. The bugs do make it annoying at times and makes you wonder why something so simply can be buggy. Pros Great for document management and relatively easy to use. A necessity if you are a Microsoft shop or use Outlook Cons Can be a bit buggy at times when collaborating, has syncing issues, and challenges with uploading files with similar names. Review Source ZF Zach F. Staff Accountant Philanthropy Used the software for: 2+ years ### "Seamless Storage Experience " March 16, 2026 5.0 Overall, my experience with SharePoint has been great over the last 12 months. I have not had any issue, so I cannot attest to Microsoft's customer service support. However, it should be commendable that I have never had to reach out. Pros We use Microsoft SharePoint for storing all our organization files. What we like the most is the ability to login from anywhere or any device to access, manage, and store our files. Cons Only downside of SharePoint is that for it to work it requires an internet connection at all times. So if internet is down so is your business operations. I would recommend storage on site as a backup for this purpose. Review Source Michael O. Executive Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Used an intranet" December 22, 2025 4.0 Our company uses it as an intranet, with each department having its own page. It is easy to share documents and information between departments. Pros It is easy to share files with others and to track versions. I also like the calendar feature, making it easy to share appointments with others. Cons Navigating it can be confusing, but that may be how our IT department configured it. There used to be a feature that let you copy documents to another folder and have any changes to the original sync to the copy. I cannot find this feature now. Review Source AM Antoine M. Internal Audit Banking Used the software for: 2+ years ### "Functional, but not a major differentiator" April 26, 2026 3.0 Standard usage around managing shared document libraries, team sites, version control and internal knowledge bases, without highly complex reporting, customization or governance needs. Pros Microsoft SharePoint covers the expected basics for managing shared document libraries, team sites, version control and internal knowledge bases. The feature set is coherent, especially around permissions, and it can be useful when the organization mainly needs a practical operational solution. Cons My main reservation is that requires clear folder/site structure. For standard needs it is acceptable, but for a more advanced finance, audit, reporting or governance-oriented use case, complementary controls may still be needed. Review Source Matt B. Director of Products Computer Software Used the software for: 2+ years ### "Decent for sending & accessing files via shared links... but a massive pain to FIND files" January 26, 2026 2.0 It is absolutely one of the weaker offings from Microsoft. Their product messaging is also very confusing. Even after being in the 365 ecosystem for nearly a decade, I'm honestly still not completely sure of the difference between SharePoint and OneDrive... IS there a difference? Pros Since my company already uses most of the other products in the Microsoft 365 ecosystem, SharePoint provides a basic way of sharing files across the different apps and between coworkers/teams. Cons While using it for sharing a file at a time is a decent experience, using SharePoint as a true cloud file management system is kind of a nightmare. Going right into SharePoint to find a specific file you know exists is sort of like trying to find a needle in a giant, poorly managed, unorganized thrift store full of assorted junk. Review Source SE Sarah E. Project Coordinator Public Relations and Communications Used the software for: 2+ years ### "Works for me!" November 18, 2025 4.0 Overall, I think this is a great product that seems to be universally used across my industry. The ability to host all of our organization's files in one shared/common place is worth the occasional bug/issue. It is an indispensable app for us. Pros I like how easy it is to collaborate on files with colleagues, it saves a lot of time and back and forth. The fact that it is seamlessly integrated into MS 365 is very helpful, and I like that we can give access to external teams/clients in order to collaborate with them as well. The interface is intuitive and effective at managing multiple sites, files and documents throughout our organization. Cons I find that the file sharing can be unreliable sometimes and links don't always work, especially externally - but acknowledge that part of this is due to our security settings. I also find that the integration into file explorer is not always quick to update and can cause version control issues. Review Source VR Verified Reviewer Learning and Development Manager Civic & Social Organization Used the software for: 2+ years ### "SharePoint - Great for collaborating " July 21, 2025 5.0 Overall, SharePoint is intuitive when it comes to updating content and is very much a step by step approach. The way we are able to tailor it to our needs allows our own brand identity to shine through the platform. It’s been great to see the functionality of it improve over time. Pros It’s has given our organisation a central space to share updates, improve access to resources and key functions as well as collaborate more efficiently. SharePoint is an integral part of our staff and volunteer communication plans and has allowed us to enhance communication in a hybrid working environment. Cons At times, content feels a little restricted due to templates and divides set for pages but this has improved over time. Review Source CF Cayla F. Legal Assistant Law Practice Used the software for: 2+ years ### "Can't imaging life without SharePoint! " October 16, 2025 4.0 We have had a good experience. Like every program, there have been some snags, but they have been minimal. We were able to switch from paper files, to completely electronic files using SharePoint. It has totally changes our work flow and process for the better. Pros SharePoint is one of those programs that makes life easier. I find it very easy to use, dependable, and great for file and document management. We made the switch during covid, and it was the best thing we ever did. I like how easy it is to search and access files, and manage files as well. Cons There used to be some bugs in the system, like issues with savings documents to files and saving the most recent versions of documents, but they have made great improvement with those issues. Microsoft is very good at making improvements as time goes on and listening to their customers. Review Source AR Alyssa R. Purchasing Specialist Farming Used the software for: 2+ years ### "SharePoint: Great for Business Collaboration!" April 30, 2026 5.0 Pros I like that SharePoint has allowed us to effectively collaborate as a team across the organization by keeping documents organized and easy accessible. Cons It was a struggle at first to learn how the application works because I felt like I was going in circles trying to find certain documents. Review Source BT Benjamin T. Systemadministrator Telecommunications Used the software for: 2+ years ### "Great Product, Difficult Pricing." March 23, 2026 3.0 Pros The Integration into the OneDrive App aswell as the customization Options when creating Sites. The Amount of Linking, Settings and Guest Settings you can turn are amazing. I've never had a more easier tool to manage than sharepoint. Cons Unfortunately, the Pricing of Sharepoint is not ideal for everyone. Most of the Storage Options come with O365 Business Standard or above Licenses, which are taking costs at an exponentionally growing userbase unreal. Alot of Pricing Options are not transparent which is a bummer sometimes. Review Source Daniel H. Power Platform Developer Information Technology and Services Used the software for: 2+ years ### "A great intranet for your business with customizable branding and look that matches your brand" June 9, 2025 4.0 Great for building an Intranet- like experience for your business. Custom branding, but SPO list restrictions limit scalability, best suited for small teamers/organizations to get their feet wet in the o365 suite of products Pros SharePoint Online excels in document storage and customizable branding, enhancing collaboration for smaller businesses with seamless Microsoft 365 integration with other office applications Cons Limitations with SPO lists hinder complex data management; performance lags with large datasets and workarounds confuse less tech-savvy users. For Example it's not an ideal datasource for larger applications to use sharepoint online lists as datasources Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.