--- title: "Microsoft SharePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft SharePoint the right Document Management solution for you? Explore 5471 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/1167/SharePoint/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Microsoft SharePoint 4.2 (5457) [View alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Microsoft SharePoint Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews JV Jordan V Sales SpecialistComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “SharePoint integrates well with other applications in Microsoft 365, I am able to share any PowerPoint, Excel, and Word documents to SharePoint for my team to have easy access to.“ May 31, 2026 CR Cassandra R Marketing ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “What I like least is that SharePoint can get messy if nobody owns the structure. When there are too many sites, folders, and permission layers, users can get confused about where something should go or which file is the right one.“ July 16, 2026 BE Basel E IT ManagerMachinery, 51 - 200 employeesUsed the software for: More than 2 years. “It is a strong platform for document management, internal collaboration, and secure file sharing. Once the sites, libraries, and permissions are set up properly, it makes it much easier to manage company files and reduce reliance on local folders or random shared drives.“ June 22, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see or edit what.“ May 2, 2026 Brendan R Workshop ManagerComputer Hardware, 51 - 200 employeesUsed the software for: More than 2 years. “The integration with Microsoft 365 is seamless, and having granular control over permissions and document versioning is essential for keeping our sensitive data organised and protected.“ July 6, 2026 Toni M Director of Market ResearchMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “Can be a bit buggy at times when collaborating, has syncing issues, and challenges with uploading files with similar names.“ April 29, 2026 Philippe C IT DirectorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It integrates perfectly with the Microsoft Office suite and offers lots of options for those types of file format when stored in Sharepoint Sites.“ September 4, 2026 Andrea L Innovation ManagerTranslation and Localization, 2 - 10 employeesUsed the software for: More than 2 years. “One of the main drawbacks is that the interface can sometimes feel a bit cluttered, especially when navigating more complex site structures.“ July 23, 2026 ## Showing most helpful reviews Showing 1-25 of 5457 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DN Deontay N. Recruiting manager Used the software for: 3-5 years ### "Sharepoint review" October 27, 2026 5.0 Pros What i like the most about sharepoint is how easy it is to use and how we use it to keep track or certain files. Cons What i would say that i would like the least about sharepoint is how sometimes it can be difficult to find certain files. Review Source mK michael K. Account Manager Used the software for: 3-5 years ### "Useful Platform for Document Management and Collaboration" October 9, 2026 5.0 Microsoft SharePoint is a useful tool for organizing and managing documents within a company. In a commercial insurance environment, it can help keep client information, policies, applications, and other important documents accessible to the right people. Its integration with Microsoft 365 and Teams makes collaboration easier, although the platform can take some time to learn and navigate effectively. Pros Great for organizing and storing company documents in one central location. Makes it easy to share files and collaborate with coworkers. Integrates well with Microsoft 365, including Teams, Word, Excel, and OneDrive. Useful for managing large amounts of information and keeping documents organized. Cons Can be confusing to navigate when there are many sites, folders, and documents. Setting up permissions and understanding how everything is structured can take some time. Review Source Tara H. Finance and Administrative Officer Used the software for: 3-5 years ### "Microsoft SharePoint - Vital but difficult to learn and use." September 21, 2026 3.0 My overall experience with Microsoft SharePoint has been mixed. It's vital to our organization, but not very easy to learn or use, even with assistance from customer support and their articles. Pros Microsoft SharePoint has been our main means of sharing documents within our organization. We are a fully remote organization and utilize SharePoint to help give access to our documents. Since the cost is rolled into our M365 subscription, the cost is low compared to alternatives. Cons Microsoft SharePoint is not a very user-friendly interface. It is difficult to use and learn, the employee management section is difficult, and guidance from the customer support team does little to help. Review Source R Reviewer Registered Behavioral Technician Used the software for: I used a free trial ### "Microsoft sharepoint" September 17, 2026 4.0 Overall my experience using it has been great, it’s easy to use and it is great when using documentation. Pros What I like most about this software is that it is easy to use when you’re familiarized with the program. Cons What I least like about it is that it is not well known. I was introduced to this software, so I didn’t know it existed. Review Source R Reviewer IT Manager Used the software for: 3-5 years ### "Can be a hassle but worth it" September 17, 2026 4.0 It is an overall benefit to our office and helps people be more productive. It connects our users and allows them to communicate better. Pros Convenient way to keep the office connected. Great for file sharing and communication via web sites as well as simple folder trees for files. Cons Documentation is terrible. Microsoft is constantly making changes which adds to confusion. Things like setting permissions can be difficult. Review Source R Reviewer AI Proposal Intern Used the software for: 1-3 years ### "Reliable platform for document management and team collaboration" September 14, 2026 5.0 My overall experience with Microsoft SharePoint has been positive. The Ease of Use makes common document and information-management tasks straightforward, while Document Management helps keep files and resources organized in one centralized location. The User Interface is generally easy to navigate, and Communication is supported through shared resources and team sites. Although managing larger SharePoint environments can sometimes become complicated, I believe the platform provides good Value for Money for organizations that need centralized document management and collaboration. I have limited direct experience with Customer Support and Employee Management. Pros Microsoft SharePoint is easy to use and provides good value for money for organizing and managing business information. Its Document Management capabilities make it convenient to store, organize, and share files, while the User Interface makes navigating documents and team resources straightforward. It also supports Communication and collaboration by giving teams a centralized place to access information and work together. Cons SharePoint can become difficult to navigate when there are many sites, folders, documents, and permissions involved. Some advanced features can also take time to understand, particularly for new users. I have occasionally experienced minor usability issues when accessing or organizing documents. I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect. Employee Management is also not a feature I have used extensively. Review Source R Reviewer Ingénieur Used the software for: Less than 1 year ### "Microsoft sharepoint : Le roi de l'organisation" September 14, 2026 4.0 Dans l'ensemble, mon expérience avec SharePoint est très positive. C'est un outil fiable que j'utilise tous les jours et qui facilite réellement le partage de documents et la collaboration entre collègues. Une fois habitué à son fonctionnement, il devient vite indispensable pour travailler efficacement en équipe Pros J'utilise SharePoint au quotidien dans mon travail et c'est un outil qui m'aide vraiment à mieux m'organiser. J'apprécie surtout le fait que tous les documents soient regroupés au même endroit, ce qui évite de perdre du temps à chercher la bonne version d'un fichier. Le travail en équipe est aussi beaucoup plus simple, car chacun peut accéder aux informations dont il a besoin et collaborer facilement sur les mêmes documents. J'aime également l'intégration avec Teams et Outlook, qui rend les échanges et le partage de documents plus fluides au quotidien. Cons Par contre, certains réglages et options avancées ne sont pas toujours faciles à trouver. Quand il faut modifier des droits d'accès ou configurer un espace de travail, cela peut parfois être un peu complexe sans expérience préalable Review Source R Reviewer Controller Used the software for: 3-5 years ### "Sharepoint is a great option" September 14, 2026 5.0 Overall, sharepoint is great and we will continue to use it for all of our files and databases to keep them organized and shareable. Pros Our company uses sharepoint for all of our files and databases. It is easy to keep it organized and give proper access to the right people. Cons I’ve found sometimes files can take a while to upload, sometimes erroring out. Eventually they will load. Review Source R Reviewer IT Director Used the software for: 3-5 years ### "A Powerful tool for specific scenarios" September 7, 2026 4.0 Pros Sharepoint, while a bit unintuative at first, is a very powerful tool for collaboration. It integrates perfectly with the Microsoft Office suite and offers lots of options for those types of file format when stored in Sharepoint Sites. Cons Sharepoint is not for all scenarios, it can be a very powerful tool for collaboaration given that the right file type are used. Setting us security is also quite different for traditional NTFS security. Review Source R Reviewer Engineer Used the software for: Less than 1 year ### "Document and storage management for cross-functional teams" September 7, 2026 4.0 It has been really positive, overall for remote work or multicultural companies as it allows interactions form multiple teams. Pros Document management and storage, for employee management it allow you multiple security settings as well as the possibility to work with multiple organizations. Cons Sometimes interaction can feel a little overwhelming comparing with another storage tools. Sometimes folders can become a loop. Review Source Adam M. Senior Technical Writer Used the software for: 3-5 years ### "Empowers anyone to build impressive sites" September 2, 2026 5.0 I built an internal hub site from the ground up for my department. It then grew in scope and now has an audience of hundreds of my collegues. It is easy to launch, manage and update the site which is important in our fast changing industry. Pros It is relatively easy to produce and maintain a slick, valuable knowledge sharing site, especially if your organization uses Microsoft Office platform already. It represents good value considering the range of features and the UI is modern, simple and functional. There is more than one way of doing the same thing. Document libraries are simple to maintain and show metadata to manage them. Integration with Outlook makes sending out monthly newsletters or other memos simple. I can also train a Copilot AI chatbot on the content which has been very valuable. Cons There is a limited amount of page layouts which means it is not possible to make optimal use of the screen real estate and users need to scroll. The tiles can only be 2, 3 or 5. and the edges of the screen appear to be wasted space. Review Source R Reviewer Estimating Used the software for: 3-5 years ### "Reliable Document Management for Heavy Civil Construction" August 6, 2026 5.0 A very reliable platform for our commercial construction team. It streamlines communication and centralizes all our essential project documentation. Great value and integration with all Microsoft Products. Pros Excellent for document management. It keeps our heavy civil excavation plans, paving schedules, and field reports highly organized and accessible. Cons The user interface can be clunky when setting up new commercial projects. Managing permissions for external partners to view large files is tedious. Review Source R Reviewer Director of Community Based Initiatives Used the software for: 1-3 years ### "Useful, but More Complicated Than It Should Be" August 21, 2026 4.0 My overall experience with Microsoft SharePoint has been okay, but not great. It is useful for storing and sharing documents, especially if your organization already uses Microsoft products. However, it can feel clunky, confusing, and more complicated than it needs to be. It gets the job done, but it is definitely not a platform I enjoy using. Pros What I like most about Microsoft SharePoint is having one central place to store and share documents with the team. It works well with other Microsoft apps and makes collaboration easier when everything is organized properly. That said, it is not always the most user-friendly platform, but it does the basic job. Cons What I like least about SharePoint is that it is not very user-friendly. Finding documents or figuring out where something was saved can feel more complicated than it should be. It works, but the layout and navigation can be confusing, especially when multiple people organize files differently. Sometimes it feels like you need a treasure map just to find one document. Review Source R Reviewer Head of Transformation Planning Used the software for: 3-5 years ### "Does what it says on the tin" August 21, 2026 4.0 Positive but not ground breaking. It does what it needs to do but couldn't be used as a standalone capability. Pros Really easy to configure and set up. The integration with teams channels is superb and makes organising data and files easy. Cons SharePoint is quite restrictive in functionality especially if you need customisation to extract maximum value. Review Source R Reviewer Coordinator Used the software for: 3-5 years ### "Love Microsoft Sharepoint" November 25, 2025 5.0 SharePoint is easy to use and get started. You can create sites within SharePoint, for example, a resource center. Pros The infinite space to store data, documents, folders, images, and hour or longer videos. The ability to securely share large files. Cons Lack of training for all the tools they provide. It should be more advertised so that it is more widely used. Review Source Luke H. Learning and Development Manager Used the software for: 3-5 years ### "It Works Well But Can Have Problems" August 18, 2026 4.0 For our purposes it works very well. It has been having some problems lately with communication issues that seem to be somewhat expected with Microsoft products as they change their security features. Pros It's a pretty straightforward product that serves well as a document storage location and internal portal for employees. Cons It can get overly complicated with the hierarchy for file storage and I would like to see the video storing/sharing experience improve. Review Source Andrea L. Innovation Manager Used the software for: 3-5 years ### "Efficient Document Management Within the Microsoft Ecosystem" July 24, 2026 5.0 Overall, our experience with SharePoint has been very positive. It has become an important part of how we store, organize, and collaborate on documents across the business. Having a centralized platform has made it much easier to manage files, control access, and work efficiently with colleagues, especially on shared projects. While there are a few areas that could be more user-friendly, the platform is reliable, integrates well with other Microsoft tools, and has helped improve collaboration and document management throughout our organization. Pros SharePoint has been a really useful tool for keeping our documents organized and making collaboration much easier across different teams. Since everything is stored in one place, it's simple to find the latest version of a file, work on documents at the same time as colleagues, and control who has access to sensitive information. The integration with Microsoft Office also means there’s no need to switch between different platforms, which saves time in day-to-day work. From an administrative perspective, managing permissions and user access is straightforward, and the platform offers enough flexibility to adapt to different projects and departments. It has also become a reliable space for sharing internal documentation, procedures, and other resources that employees need on a regular basis. Like most enterprise tools, there is a bit of a learning curve when setting up more advanced features, but for everyday users it's quite intuitive once they're familiar with it. Whenever we've needed guidance, Microsoft's documentation and support resources have been helpful. Overall, SharePoint has improved the way we manage documents and collaborate internally. It's a solid solution for businesses looking for a secure and centralized platform that works well within the Microsoft ecosystem. Cons One of the main drawbacks is that the interface can sometimes feel a bit cluttered, especially when navigating more complex site structures. Setting up and customizing SharePoint also requires some technical knowledge, so getting the most out of the platform often depends on having an experienced administrator. In addition, search results can occasionally be inconsistent if documents and metadata aren't well maintained. Despite these points, none of them have been significant enough to outweigh the overall benefits we've experienced. Review Source R Reviewer COO Used the software for: 3-5 years ### "SharePoint Has Become the Backbone of Our Business" July 14, 2026 5.0 My overall experience has been very positive. I used SharePoint heavily at Party City and now at Party Wow. It helps us organize information, automate workflows and manage many day-to-day business processes in one place. Pros I like how SharePoint brings so many parts of our business together. We use it for forms, calendars, product images, inventory information and team sites. The Teams and Power Automate integrations make it especially useful. Cons My biggest frustration is the mix of modern and classic SharePoint. Some settings and features are easier to find in one view than the other, so building or updating a site can feel more complicated than it should. Review Source Ben E. Marketing and Communications execuitive Used the software for: 3-5 years ### "Sharepoint is a great internal software for any organisation." July 1, 2026 5.0 We have been using SharePoint for some time now, and we have found it great to customise and use as our own internal intranet. We can amend pages and create specific sections for the different areas and teams within our organisation. Pros SharePoint is software that allows any organisation to work seamlessly together, even if they work in very different environments. I like using SharePoint to create a central Hub for our organisation that has many different aspects in common, and we can edit it and amend it to use as we see fit. Cons Sharepoint is great once you know what you are doing but it can take some time for users to learn and as there are so many different aspects to Sharepoint it is hard to know how to use everything correctly. Review Source R Reviewer IT Service Desk Analyst Used the software for: 3-5 years ### "A Solid, Collaborative Platform with Room to Grow" March 29, 2026 5.0 My overall experience with Microsoft SharePoint has been positive, as it provides a reliable and flexible platform for organizing documents, collaborating with teams, and managing information across an organization; its integration with Microsoft 365 makes sharing and version control straightforward, and features like customizable sites and automated workflows help streamline daily tasks, though it can feel complex at first and occasionally requires some configuration to get the most out of it. Pros Microsoft SharePoint shines most in how effortlessly it brings teams, documents, and workflows together in one organised, secure space, making collaboration feel far more streamlined. Its tight integration with Microsoft 365—especially Teams, OneDrive, and Outlook—means files stay synced, version control is automatic, and people can co‑author without worrying about duplicates or lost changes. SharePoint’s customisable sites and libraries make it easy to build hubs, dashboards, or intranet pages that actually fit how a team works, while its powerful permissions and governance tools help keep information safe and well‑structured. The platform’s ability to automate processes through Power Automate adds another layer of efficiency, turning repetitive tasks into smooth, reliable workflows. Cons The least satisfying part of working with Microsoft SharePoint is how complex and unintuitive it can feel, especially for users who aren’t already familiar with Microsoft’s ecosystem. The interface often requires too many clicks to perform simple tasks, and managing permissions—while powerful—can become confusing and time‑consuming, leading to accidental access issues or bottlenecks. SharePoint’s customisation options, though extensive, sometimes introduce inconsistencies or break easily when updates roll out, which can frustrate teams relying on stable intranet pages or workflows. Performance can also vary, with occasional slow load times for large libraries or heavily customised sites. Despite these challenges, many of them become easier to manage once a team has clear governance and training in place. Review Source VR Verified Reviewer Internal Auditor Used the software for: 3-5 years ### "Great organizational tool for company intranet" July 27, 2026 5.0 Overall SharePoint has been an excellent way of managing company documents. As the Internal Auditor at my comapny, I appreciate how easy it is to search for a specific policy and view it. Pros My company uses SharePoint as the company intranet. It houses departments’ individual pages, including all policies, documents, and links to relevant websites and resources related to each department. Cons Sometimes it’s difficult to find the resources I’m looking for on the user interface, but that may be a result of how my company has organized the webpages, and not SharePoint itself. Review Source Wealth A. Data Engineer Used the software for: 3-5 years ### "A fair efficient cloud storage" April 20, 2026 4.0 My overall experience with SharePoint has not been really bad asides from the small shortcomings on SharePoint end from time to time. It been fair Pros I love the collaboration feature that let's you share files and folders with people within and even outside my Organization so seamless and stressfree. Cons The persistent network issues that tends to happen from time to time The frequent synchronization issues between sharepoint and my folders The lag between SharePoint online and desktop The slowness of upload Review Source Clyde W. System Administrator Used the software for: 3-5 years ### "Seamless Cloud Integration for Several Uses and Benefits" June 9, 2026 5.0 I use Microsoft Sharepoint daily to upload documents and update links on the site. I also provide access for termed users OneDrive link to their supervisors or anyone who is taking over their tasks. Pros Microsoft Sharepoint gives you the ability to host app, department/team sites, forms, and web links while also being integrated within Microsoft OneDrive. Cons Microsoft Sharepoint can be slow to load somedays depending on what time of the day you're accessing it. We also have frequent issues with users who upload a new profile photo to the directory taking several days to sync and eventually show up throughout Sharepoint. Review Source CG Carly G. Curriculum Designer and Trainer II Used the software for: 3-5 years ### "SharePoint for one and all" November 18, 2025 5.0 SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management. The downside of course is the lack of a universal link, but I think that is something maybe SharePoint can't consider adding into its future. Pros SharePoint is such a great tool for note taking and text editing which includes document management and file management. It allows me to edit files in real time so that users can see updates immediately. It also allows me to ensure that files can be shared and viewed by users and select who has what kind of access capability to the file. Cons What I like least about SharePoint is that because the links are tied into the file name and folder location that if the file name or folder location changes the link changes and the previous link is now broken. What I would like to see is an improvement of a universal link that allows updates to be made to the file and its location and yet the previous link can still function because it is a universal link. Review Source DL Darlene L. Estimating Coordinator Used the software for: 3-5 years ### "Share Point is great for organizing" April 16, 2026 5.0 I use Share Point everyday setting up the new projects that we are working on and storing our documents. Pros The ease of use and to have all our information in one place. Also, that we can store all the project files in one place. Cons The cons are that the program isn't fully integrated with other platforms or that we can have DocuSign integrated. 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