# Microsoft SharePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft SharePoint the right Document Management solution for you? Explore 5427 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/1167/SharePoint/reviews --- Microsoft SharePoint 4.4 (5427) [View alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Microsoft SharePoint Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews Hameeda T Technical AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything is set up, it streamlines collaboration and reduces duplication, though the initial learning curve can be steep.“ March 18, 2026 ZA Zafar A Country HSE ManagerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The entering data by multiple users at the same time can create some mess, and it might gives you a bit confusion on your entry, however it is manageable, if entries are managed one by one“ March 14, 2026 AW Andrew W Senior Sales AssociateMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!“ April 11, 2026 Kang R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually requires significant training.“ February 8, 2026 SR Samm R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple libraries.“ March 23, 2026 SH Sreerag H Software Application DeveloperGovernment Administration, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, SharePoint is a powerful tool for collaboration and document management, offering seamless Microsoft 365 integration and robust customization, but its steep learning curve, clunky interface, and performance issues can make it frustrating at times“ May 5, 2025 LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Microsoft SharePoint shines most in how effortlessly it brings teams, documents, and workflows together in one organised, secure space, making collaboration feel far more streamlined.“ March 16, 2026 DM Denisha M Maintenance AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Image and video management can be an issue at times, with pictures and videos having to be contained within a file.“ February 27, 2026 ## Showing most helpful reviews Showing 1-25 of 5424 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hameeda T. Technical Analyst Financial Services Used the software for: 1-2 years ### "Efficient Document Management for Teams" March 18, 2026 5.0 Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything is set up, it streamlines collaboration and reduces duplication, though the initial learning curve can be steep. Pros Microsoft SharePoint excels at centralised document management, making it easy for teams to store, organise, and collaborate on files without confusion. The integration with Microsoft 365 is seamless, Teams, Outlook, and OneDrive all work together smoothly, which reduces duplication and improves workflow efficiency. Its permission controls are robust, allowing administrators to manage access at a granular level. Cons The initial setup can feel complex, especially for organisations without dedicated IT support. Customising sites, libraries, and permissions requires time and familiarity with the platform. Some users may find the interface less intuitive compared to modern collaboration tools, and occasional sync issues with OneDrive can disrupt workflows. Switched from [Thru Enterprise File Sync and Share (EFSS)](https://www.capterra.com/p/176697/Thru-Inc/) Change in policy and some features became restricted on Thru Review Source VR Verified Reviewer VP of Finance and Operations Computer & Network Security Used the software for: 1-2 years ### "SharePoint review" March 13, 2026 5.0 SharePoint can work well if your organization is fully cloud‑based and has IT resources to manage it properly. If you rely on ERP systems or applications that expect a traditional file server, SharePoint is not a great fit without significant workarounds. Pros Integrates with Microsoft 365 (Teams, Outlook, Word, Excel) and has good version control and collaboration once it’s working. It provides a centralized document storage instead of multiple shared drives that is accessible remotely without our VPN. Cons Not easy to set up or maintain — permissions, structure, and governance get complicated quickly. Does not behave like a normal network drive, which causes issues with systems that expect file‑server access. Our ERP software cannot see SharePoint files, which forces workarounds or duplicate storage Syncing via OneDrive is unreliable with large or complex folder structures and requires ongoing IT involvement to keep things running smoothly Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) We switched from file shares to improve remote access, collaboration, and document version control, and to better integrate with Microsoft 365 tools. Review Source BT Benjamin T. Systemadministrator Telecommunications Used the software for: 2+ years ### "Great Product, Difficult Pricing." March 23, 2026 3.0 Pros The Integration into the OneDrive App aswell as the customization Options when creating Sites. The Amount of Linking, Settings and Guest Settings you can turn are amazing. I've never had a more easier tool to manage than sharepoint. Cons Unfortunately, the Pricing of Sharepoint is not ideal for everyone. Most of the Storage Options come with O365 Business Standard or above Licenses, which are taking costs at an exponentionally growing userbase unreal. Alot of Pricing Options are not transparent which is a bummer sometimes. Review Source Zach P. Marketing Coordinator Education Management Used the software for: 1-2 years ### "Sharepoint Is The Solution To Your Storage Needs" February 22, 2026 4.0 Overall Sharepoint has proved as a useful solution to our challenge of managing such a high quantity and size of documents, photos and videos. Being already familiar with other Microsoft software it was easy to adopt Sharepoint and there has been high uptake across our organization. Previously across our organization individuals used several different types of file sharing and storage tools so it has been great to consolidate them into a singular solution. Pros SharePoint has allowed for consolidation of our files, photos/videos and documents in a singular software solution that is easily accessible being a Microsoft-based organization. Working in marketing we often deal with files that are quite large in size and need to be accessible by a large group of people. Sharepoint has solved this challenge for us and made file sharing very simple. Since we already work in a Microsoft ecosystem it was a natural extension to start using Sharepoint instead of other file management solutions. If you're already familiar with other MS software like Excel, Word, Outlook, etc. learning how to use Sharepoint will be very easy as the interface looks similar. Cons In some instances due to the way our security is set up through Sharepoint it can be difficult to share files/documents with individuals external to our organization. The permissions won't always allow for us to share externally, or outside users report difficulty in figuring out how to access the files we are sharing with them. I find that it is great for internal-access, but we do periodically run into issues when trying to get external users to use Sharepoint. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Our organization was already utilizing other Microsoft Software so it made logical sense to switch over to using Sharepoint to standardize the tools we are using. Review Source LD Leo D. Embedded software test engineer Computer & Network Security Used the software for: 2+ years ### "SharePoint: Organized Chaos with a Side of Clicks”" March 31, 2026 5.0 Using SharePoint is like being on a rollercoaster designed by a committee—sometimes thrilling, sometimes terrifying, and occasionally you’re just hanging there wondering why you ever got on. It’s powerful, confusing, occasionally frustrating, but somehow you can’t live without it… mostly because your files are trapped inside. Pros SharePoint: the ultimate game of “Where Did I Save That?” Great for document hide-and-seek, turning clicks into cardio, and giving meetings an existential purpose. Bonus points for making you feel like a detective every time you try to find a version of a file that actually exists. Cons SharePoint: because who doesn’t love a good treasure hunt just to open a document? Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing. Also doubles as a test of patience and willpower—Excel files, beware. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Confluence](https://www.capterra.com/p/136446/Confluence/) Yes—tried \[Google Drive / Confluence / Dropbox\]… but apparently I love a good maze, so I upgraded to SharePoint. Because I love spending my days hunting for files, navigating endless menus, and feeling like a detective in my own company Review Source SR Samm R. Office Finance Manager Insurance Used the software for: 1-2 years ### "SharePoint in the Workplace" March 23, 2026 5.0 Overall SharePoint is a beneficial program within the workplace for group file management. This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple libraries. Unfortunately there can be a rather steep learning curve for new users and larger libraries do not perform to the same level as smaller ones. Pros Having all shared documents in one location on cloud-based software has been instrumental in effective team work. Having the ability to create multiple folders and also manage them based on security and permissions has significantly decreased the number of emails with potentially confidential attachments. All users who understand and are comfortable with SharePoint love the ability to search for specific documents rather. Furthermore, having the ability to use it on a web based platform as well as having "folders" within Windows allows users to use the software in an individualized way. We have folders that are accessible to only 4 employees and some that are accessible to 20 employees and they both function well. Cons The largest issue with SharePoint is the learning curve. It can be quite difficult for new users to navigate, specifically those who are less tech savvy. The inability to customize the software based on user can at times be difficult to manage. While SharePoint is a Microsoft product, it can be confusing to employees that they potentially have two places to save documents (OneDrive and SharePoint). Unfortunately, larger libraries can be slower when searching and/or syncing. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Our client management system changed to a cloud based software which was not supported in our VPN therefore we changed all storage to cloud based. Review Source AZ Andrew Z. Operations Manager Furniture Used the software for: 2+ years ### "The best product to pair with Microsoft Teams" March 20, 2026 5.0 SharePoint has been an invaluable tool for my team at more than 3 different companies, all for a price that doesn't break the bank. It is essential for any company using Teams for communication. Pros SharePoint is the best collaboration tool that Microsoft makes. It is designed to integrate well with Azure networks. Though not easy to set up for layman, once it is set up everything is very easy to use. Managing employee controls is a breeze. Organizing and distributing documents to individualized team based on permissions is great with SharePoint. The best part by far though is the integration in the other Microsoft products like Teams and Outlook for scheduling meetings and collaboration. Cons Like most Microsoft products, there will be bugs that have to worked out after every update. Microsoft's customer support is notoriously lackluster in this regard. The open community is where you'll find better support. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Microsoft SharePoint SharePoint has many many more features and better integration with other Microsoft Products. Review Source MG Matt G. Director Insurance Used the software for: 2+ years ### "Enhanced and clear collaboration tool" April 7, 2026 4.0 MS Sharepoint has been a much needed tool for our company to move forward and enhances collaboration, communication, and creates a source of truth between our employees. Pros Sharepoint has made collaboration across our organization so much easier. We have also connected many software applications to sharepoint as a common file repository, and it's created less issues within our network shared drive. We find MS Sharepoint is cheaper than other solutions. When we have issues Microsfot customer support is quick and effective. Cons We've found integrations between different software platforms are difficult to set up. However, once they are set up we generally don't need much efforts to maintain going forward. Switched from [Box](https://www.capterra.com/p/148766/Box/) Box wasnt user friendly and wasnt able to easily integrate with our software applications as a document repository as we wanted. Review Source Julieann L. Office Manager Construction Used the software for: 1-2 years ### "A Must for Every Small Business or Busy Family!" April 20, 2026 5.0 Love it! It is a great way to share information, organize multiple file types into a single place. The ability to create pages to help with organizing and the templates and design ideas are great. Pros I just love this idea of a central place for my employees to go to for information and training. Sharepoint is pretty easy to use, but there is a learning curve. The templates are super-useful too. I use it also to keep information for certain projects as well as our sub-entities. Much nicer than a folder on the computer or in OneNote or other similar. Organizing with web pages is so easy and actually fun to create. Cons I have found that, once I create/upload a document into the document library, I cannot drag and drop it into a folder. Review Source Elon E. Project Finance Banking Used the software for: 2+ years ### "Powerful collaboration platform, but complex to manage" April 13, 2026 4.0 Pros It centralizes document management and collaboration in one place. It integrates seamlessly with Microsoft 365, making file sharing, version control, and real-time co-authoring very efficient for teams. Cons it can be quite complex and not very intuitive, especially for new users. Setup, customization, and governance often require technical expertise and can take time. Review Source JM Jenifer M. Coordinator Events Services Used the software for: 2+ years ### "Love Microsoft Sharepoint" November 20, 2025 5.0 SharePoint is easy to use and get started. You can create sites within SharePoint, for example, a resource center. Pros The infinite space to store data, documents, folders, images, and hour or longer videos. The ability to securely share large files. Cons Lack of training for all the tools they provide. It should be more advertised so that it is more widely used. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Ability to sync and store larger files and larger amounts of data. Integrated seamlessly with all of our other tools and applications. Much cheaper. Review Source Christie S. Meetings and Management Director Civic & Social Organization Used the software for: 1-2 years ### "Sharing my POV" August 6, 2025 5.0 Overall the experience is not negative. It’s a great tool for our company. It’s always great to make things easier for a team and it saves so much timw Pros Sharepoint is a great software tool for organizations because you can make accessible files to everyone without compromising integrity and privacy and continuous sharing of attachments Cons The correct Drive is not always opened when saving. This gets frustrating when you believ you have shared something to the sharepoint, are away from your computer and have to try to give the team acceess to a file while away. Switched from [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Accessibility to all staff members. This allows anyone access to pertinent documents Review Source VR Verified Reviewer Senior Consultant Technical Specialist Information Technology and Services Used the software for: 2+ years ### "I love SharePoint!" May 9, 2025 5.0 Excellent, love SharePoint! I love building intranets and seeing the users adapt and learn so quickly. Pros As a SharePoint developer I have been using SharePoint since SharePoint 2010 came out. I have used most versions, however nowadays most of my work is in SharePoint Online. I love SharePoint, always have, its great for collaborating with peers and document management. Cons The licensing costs of SharePoint can be expensive, especially for small businesses. Alternatives considered [Sitecore CDP](https://www.capterra.com/p/181331/OneView/) Reason for choosing Microsoft SharePoint SharePoint is so much easier to use than Sitecore. Sitecore much more difficult to implement and maintain. Review Source CS Caleb S. Network Engineer Information Technology and Services Used the software for: 2+ years ### "SharePoint" May 21, 2025 5.0 SharePoint has come a long ways over the past 15 years and has generally been a positive step in the right direction. Pros SharePoint makes it easy for us to collaborate as a team, manage all of our company data and share things as needed. It allows us to have a familiar layout while being fully cloud-based, making it easier for end-users to transition to. Cons Sometimes things fall out of sync without the end user knowing it's not working and creating shortcuts into OneDrive should be stopped so end users don't cause themselves larger issues. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Microsoft SharePoint Microsoft licensing included it in Office 365 product line-up Review Source VR Verified Reviewer Engineer Education Management Used the software for: 1-2 years ### "Team Collaboration " September 27, 2025 4.0 We used it for inventory management. As a Team we work from it. We use it to add our stocks of equipment and keep a record of which device goes to which user. It is fairly simple to use Pros I guess it helps us all work from one sheet which allow us to export data via Power BI. Allows us as a team to work together Cons Sometimes when theres too many people that have access sometimes there can be errors made. Although it allows you to see who made changes, its not always something we check. Having to help users on it was always difficult as we always encountered issues on permissions/access Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Bettee for collaboration, excel wouldn't hack big data files Review Source SM Shreyasg M. Manager Banking Used the software for: 2+ years ### "Great document management tool" July 1, 2025 4.0 It's pretty decent as a document management platform. Great for keeping things organised and maintained Pros Easy to use, simple and intuitive UI and feature rich. Useful for organising data and documents. Have pretty easy to customise workflows Cons Search is very hit or miss and sometimes can be very complex. Collaborative features are also not as extensive Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) Company forced initiative to switch to Microsoft Review Source CG Carly G. Curriculum Designer and Trainer II Food & Beverages Used the software for: 2+ years ### "SharePoint for one and all" November 17, 2025 5.0 SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management. The downside of course is the lack of a universal link, but I think that is something maybe SharePoint can't consider adding into its future. Pros SharePoint is such a great tool for note taking and text editing which includes document management and file management. It allows me to edit files in real time so that users can see updates immediately. It also allows me to ensure that files can be shared and viewed by users and select who has what kind of access capability to the file. Cons What I like least about SharePoint is that because the links are tied into the file name and folder location that if the file name or folder location changes the link changes and the previous link is now broken. What I would like to see is an improvement of a universal link that allows updates to be made to the file and its location and yet the previous link can still function because it is a universal link. Review Source VR Verified Reviewer Learning and Development Manager Civic & Social Organization Used the software for: 2+ years ### "SharePoint - Great for collaborating " July 21, 2025 5.0 Overall, SharePoint is intuitive when it comes to updating content and is very much a step by step approach. The way we are able to tailor it to our needs allows our own brand identity to shine through the platform. It’s been great to see the functionality of it improve over time. Pros It’s has given our organisation a central space to share updates, improve access to resources and key functions as well as collaborate more efficiently. SharePoint is an integral part of our staff and volunteer communication plans and has allowed us to enhance communication in a hybrid working environment. Cons At times, content feels a little restricted due to templates and divides set for pages but this has improved over time. Review Source CF Cayla F. Legal Assistant Law Practice Used the software for: 2+ years ### "Can't imaging life without SharePoint! " October 16, 2025 4.0 We have had a good experience. Like every program, there have been some snags, but they have been minimal. We were able to switch from paper files, to completely electronic files using SharePoint. It has totally changes our work flow and process for the better. Pros SharePoint is one of those programs that makes life easier. I find it very easy to use, dependable, and great for file and document management. We made the switch during covid, and it was the best thing we ever did. I like how easy it is to search and access files, and manage files as well. Cons There used to be some bugs in the system, like issues with savings documents to files and saving the most recent versions of documents, but they have made great improvement with those issues. Microsoft is very good at making improvements as time goes on and listening to their customers. Review Source Amber L. People Reporting and Communications Officer Non-Profit Organization Management Used the software for: 2+ years ### "Useful for org-wide intranets as well as team sharing" July 28, 2025 4.0 Our organisational intranet is hosted on SharePoint Modern, and I am the administrator. I enjoy the design capabilities and how easy it was to learn. I also enjoy sharing files with colleagues within my team in a small SharePoint site. Pros Sharing documents easily among team members, creating intranet page easily and embedding different widgets and apps. Cons Some aspects e.g. search function can be hit or miss and some permissions require liaising with our IT department. Review Source AB Aaron B. Manufacturing Engineer Automotive Used the software for: 2+ years ### "sharepoint review" June 24, 2025 5.0 Sharepoint is easy to use, and it is a fundamental tool that is facilitating share, store, and saving information within companies. Pros share point is one of the expected things to have nowadays, and now it is considered to be the normal way of using or sharing data in organizations. so it is very usefull and it is not an easy tool to live without. Cons The problem that microsoft needs to address is that many companies have also many information management rules and in my company there are files that cannot be, or should not be uploaded into share points. Also sharepoint is not the official and allowed methos to share some secret information within my company, so they should increase safety or tell companies how safe sharepoint is, to allow more private information to be shared by sharepoint. Review Source AO April O. Teacher Education Management Used the software for: 2+ years ### "Robust content hub set up right" September 30, 2025 5.0 It’s more like our digital workspace that helps us collaborate, manage content and I have used it to setup personalized folders. Pros Having version control, permissions and integration with Microsoft 365 apps really streamlines teamwork. Cons I have not found any features that I dislike. It supports strong access control, document sharing and real-time editing with coworkers. Review Source DA Daniel A. Digital Content Creator Higher Education Used the software for: 1-2 years ### "Solid Choice for Small Setups" June 17, 2025 3.0 Overall, it's been a mixed bag. SharePoint could be an excellent tool if you have a simple setup, but if there are lots of users involved, it would be wise to look elsewhere. Pros I like how Microsoft SharePoint integrates well with other Microsoft products, creating a seamless user experience. Cons I don't like how difficult the administration and user sharing settings are for those who have to manage SharePoint. Review Source RM Rizi M. Technical Specialist Computer Software Used the software for: 2+ years ### "brief Review MS SP" June 9, 2025 4.0 Overall, SharePoint is a powerful platform for content collaboration and document storage, though it has a learning curve. Pros SharePoint excels at document management, version control, and collaboration, all tightly integrated with Microsoft 365 tools. Cons Navigation and permissions management can be confusing, especially in complex sites with multiple libraries and user roles. Review Source BA Beth A. Copywriter and marketing consultant Marketing and Advertising Used the software for: 2+ years ### "Low cost, easy to use and reliable" October 19, 2025 4.0 I've had a brilliant experience with Microsoft SharePoint - really easy to use and implement, great way to manage files with team members and keep everything organised and the cost is low. Pros Microsoft SharePoint is great for document management when collaborating with teams - super easy to use and find your way around. Its also super affordable compared to other options with it being included in Microsoft 365. Cons I don't have many complaints about Microsoft SharePoint - its only drawback for me is limitations on the size of individual files, as well as overall memory available on the cheapest version without upgrading. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.