# Microsoft SharePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft SharePoint the right Document Management solution for you? Explore 5448 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/1167/SharePoint/reviews --- Microsoft SharePoint 4.4 (5448) [View alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Microsoft SharePoint Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews Hameeda T Technical AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything is set up, it streamlines collaboration and reduces duplication, though the initial learning curve can be steep.“ March 18, 2026 ZA Zafar A Country HSE ManagerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The entering data by multiple users at the same time can create some mess, and it might gives you a bit confusion on your entry, however it is manageable, if entries are managed one by one“ March 14, 2026 JV Jordan V Sales SpecialistComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “SharePoint integrates well with other applications in Microsoft 365, I am able to share any PowerPoint, Excel, and Word documents to SharePoint for my team to have easy access to.“ May 31, 2026 Kang R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually requires significant training.“ February 8, 2026 BE Basel E IT ManagerMachinery, 51 - 200 employeesUsed the software for: More than 2 years. “It is a strong platform for document management, internal collaboration, and secure file sharing. Once the sites, libraries, and permissions are set up properly, it makes it much easier to manage company files and reduce reliance on local folders or random shared drives.“ June 22, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see or edit what.“ May 2, 2026 AW Andrew W Senior Sales AssociateMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!“ April 11, 2026 DM Denisha M Maintenance AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Image and video management can be an issue at times, with pictures and videos having to be contained within a file.“ February 27, 2026 ## Showing most helpful reviews Showing 1-25 of 5448 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brendan R. Workshop Manager Computer Hardware Used the software for: 2+ years ### "The digital backbone for organized company documentation" July 6, 2026 4.0 S harePoint is an essential piece of infrastructure for us. It’s moved us away from scattered file servers to a modern, cloud-based intranet that scales as we grow. While it does require some investment of time and discipline to keep the architecture clean, the trade-off is a much more organised, secure, and professional way to manage our company's collective knowledge. Pros SharePoint is the best place to keep our organization’s 'source of truth.' It’s fantastic for structured document management storing company policies, HR forms, and project documentation in a way that is secure and easy for the whole team to navigate. The integration with Microsoft 365 is seamless, and having granular control over permissions and document versioning is essential for keeping our sensitive data organised and protected. Cons The setup can be quite complex. Because it is so powerful and flexible, it’s very easy to end up with a cluttered, confusing site structure if you don't have someone on the team who is dedicated to maintaining it. The learning curve for setting up sites and managing permissions correctly is definitely steeper than just using a basic shared folder. Review Source MH Michael H. Survey Manager Construction Used the software for: 2+ years ### "Great tool for office communication" June 29, 2026 5.0 Overall, my experience has been really positive. It acts as our main hub for everything we do, keeping all our project information safe and easy to find. Even though it takes a little work to set up initially, it's honestly become an essential tool for keeping our day-to-day operations running smoothly and keeping everyone connected across different job sites. Pros SharePoint has been a great program for business allowing us to share large amounts of data to our teams out in the field and back at the office. It's fantastic for keeping all our heavy project files, blueprints, and everyday paperwork in one organized place. Everyone always knows where to find the latest versions of documents, which really helps our crews communicate and stay on the same page. Cons It can feel a bit overwhelming when you first start using it, so it takes some time for new hires to get the hang of everything. Also, setting up who has access to which folders can be a bit of a headache to manage, and sometimes syncing really massive folders takes longer than you'd like. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Poor organization features compared to SharePoint. Review Source PB Phoebe B. Payroll Manager Automotive Used the software for: 2+ years ### "Payroll Manager" June 25, 2026 3.0 I like it but then dislike it. It's incrediable in a few areas but not so easy to navigate and use. Pros I like that it is a centralized platform for team collaboration, documment managment and document approvals. Cons The permission managment is very frustrating. It feels like constant requests to access certian data. Review Source LD Leo D. Embedded software test engineer Computer & Network Security Used the software for: 2+ years ### "SharePoint: Organized Chaos with a Side of Clicks”" March 31, 2026 5.0 Using SharePoint is like being on a rollercoaster designed by a committee—sometimes thrilling, sometimes terrifying, and occasionally you’re just hanging there wondering why you ever got on. It’s powerful, confusing, occasionally frustrating, but somehow you can’t live without it… mostly because your files are trapped inside. Pros SharePoint: the ultimate game of “Where Did I Save That?” Great for document hide-and-seek, turning clicks into cardio, and giving meetings an existential purpose. Bonus points for making you feel like a detective every time you try to find a version of a file that actually exists. Cons SharePoint: because who doesn’t love a good treasure hunt just to open a document? Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing. Also doubles as a test of patience and willpower—Excel files, beware. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Confluence](https://www.capterra.com/p/136446/Confluence/) Yes—tried \[Google Drive / Confluence / Dropbox\]… but apparently I love a good maze, so I upgraded to SharePoint. Because I love spending my days hunting for files, navigating endless menus, and feeling like a detective in my own company Review Source JB Joe B. IT Systems Specialist Mining & Metals Used the software for: 2+ years ### "Microsoft SharePoint – The Backbone of Our Company’s File Management and Collaboration" June 4, 2026 4.0 Pros As an IT Professional managing infrastructure and productivity tools for a mid-sized company, SharePoint (as part of Microsoft 365) has become our central hub for document storage, team collaboration, intranets, and business processes. Cons Sync issues occur frequently on macOS products, excel or word. Also the app will close out and items will go weeks without syncing. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft SharePoint Better compatibility with our devices and systems. Review Source JD Josh D. IT Support Engineer Information Technology and Services Used the software for: 2+ years ### "Powerful Document Management and Collaboration Platform That Can Be Complex to Manage" July 1, 2026 5.0 Overall it’s a solid platform once it’s set up properly, works best if you’re already using Microsoft 365. Great for keeping documents organised and improving collaboration, but if it’s not managed well it can get messy and frustrating fairly quickly. Pros SharePoint is good value if you’re already on Microsoft 365, gives you a central place to store, organise and share files without needing another system. It handles document management well with version control, permissions, structured libraries so everything stays in one place and easier to find once it’s set up right. It works well with Teams and OneDrive too, makes collaboration and sharing simple across users. Security is solid and having everything in one platform helps keep things controlled. It’s also flexible enough to build basic intranet pages or internal sites for communication. Cons Value drops a bit if you need extra support or time spent managing it. Support can be slow unless you’ve got the right plan. Employee access and permissions are powerful but easy to overcomplicate, can end up confusing who has access to what. The interface isn’t the most intuitive, takes time to get used to and can feel cluttered, especially for new users. Review Source AT Akshay T. Lead Salesforce QA Analyst Computer Software Used the software for: 1-2 years ### "SharePoint Has Become Our Go-To Platform for Collaboration" June 18, 2026 5.0 Overall, my experience with Microsoft SharePoint has been very positive. It has helped our team centralize document management, improve collaboration, and maintain project-related information in a structured and accessible way. The integration with Microsoft 365 makes it easy to share files, collaborate in real time, and keep everyone aligned on the latest updates. While there is a learning curve for some advanced features and administrative tasks, the platform has proven to be reliable, scalable, and valuable for managing documents, projects, and team communication. It has become an important tool for improving productivity and information sharing across the organization. Pros What I like most about Microsoft SharePoint is how it centralizes document management and team collaboration in one place. It makes it easy to organize project-related files, share information across teams, and maintain version control without worrying about duplicate documents. The integration with Microsoft 365 tools like Teams, Outlook, and OneDrive makes day-to-day work much more efficient. We've also found it useful for project tracking and maintaining team documentation, as everyone can access the latest information from a single source. The user interface is clean and familiar for organizations already using Microsoft products, which helps with adoption. Overall, it provides good value for money by improving collaboration, reducing manual effort, and making information easier to manage and share across the organization. Cons What I like least about Microsoft SharePoint is that some advanced features can take time to learn, especially when it comes to managing permissions, site structures, and document libraries. Finding specific files can occasionally be difficult if folders and metadata are not organized consistently. In larger document repositories, navigation and search performance can sometimes feel slower than expected. While the platform is very powerful, certain administrative tasks and configurations could be more intuitive for new users. Review Source Ben E. Marketing and Communications execuitive Non-Profit Organization Management Used the software for: 2+ years ### "Sharepoint is a great internal software for any organisation." June 30, 2026 5.0 We have been using SharePoint for some time now, and we have found it great to customise and use as our own internal intranet. We can amend pages and create specific sections for the different areas and teams within our organisation. Pros SharePoint is software that allows any organisation to work seamlessly together, even if they work in very different environments. I like using SharePoint to create a central Hub for our organisation that has many different aspects in common, and we can edit it and amend it to use as we see fit. Cons Sharepoint is great once you know what you are doing but it can take some time for users to learn and as there are so many different aspects to Sharepoint it is hard to know how to use everything correctly. Review Source BE Basel E. IT Manager Machinery Used the software for: 2+ years ### "Strong document management tool when set up properly" June 22, 2026 5.0 Overall, my experience with SharePoint has been positive. It is a strong platform for document management, internal collaboration, and secure file sharing. Once the sites, libraries, and permissions are set up properly, it makes it much easier to manage company files and reduce reliance on local folders or random shared drives. It does take planning and user training, but it is very useful when implemented correctly. Pros What I liked most about SharePoint is how useful it is for keeping company files, documents, and team information organized in one place. It works well with Microsoft 365, especially Teams, OneDrive, and Outlook, which makes it easier to share files and control access. I also like that permissions can be managed properly so different users only see what they need. Cons What I liked least about SharePoint is that it can be confusing for users who are not familiar with it. The difference between SharePoint, OneDrive, Teams files, and synced folders is not always clear. It also needs a proper structure from the start, because if folders, sites, and permissions are not planned well, it can get messy quickly. Review Source ET ELDHO T. BATTERY TEST TECHNICIAN Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "EXCELLENT.." June 4, 2026 5.0 a highly robust, deeply integrated enterprise platform that excels at document management and collaboration, but comes with a notable learning curve. Pros t integrates natively with Word, Excel, Teams, and Outlook.: Users can build workflows using Power Automate without jumping to external apps Cons Non-technical team members often find the navigation layout confusing and difficult to understand... Review Source ML Max L. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Empowering Collaboration with SharePoint’s Seamless Integration" June 20, 2025 5.0 Overall, it’s been a reliable and scalable solution for team collaboration and content sharing. Whether managing document libraries, implementing workflows, or administering user permissions, SharePoint provides a solid foundation that grows with the organization’s needs. It’s clear that Microsoft continues to enhance the platform with usability and integration in mind. Pros What stands out most is SharePoint’s ability to centralize collaboration and content management across an organization. Its seamless integration with Microsoft 365, customization options, and robust permission control make it a highly flexible platform. As an IT engineer, the ease of configuring workflows through Power Automate and managing site architecture is a huge plus. Cons If there’s one area for improvement, it would be the initial learning curve for end users. While SharePoint is powerful, some users may find navigation or customization daunting without guidance. Thankfully, with proper onboarding and support, this becomes a manageable hurdle. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft SharePoint We considered staying on Google but Microsoft worked better for us. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) We made the switch from Google Workspace to Microsoft 365 to take advantage of its seamless integration across applications like Outlook, Teams, SharePoint, and OneDrive. The unified ecosystem has significantly improved our productivity and collaboration, especially with features like real-time co-authoring in Office apps and advanced data security options. Microsoft’s enterprise-grade tools also offer more robust controls for IT management, which made the transition a strategic upgrade for our growing needs. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "Powerful Tool for Collaboration" May 2, 2026 4.0 Pros What I like most about Microsoft SharePoint is how well it handles document management. It makes it easy to store, organize, and share files within a team without worrying about losing track of different versions. Everything stays in one central place, which is very helpful for collaboration. In terms of value for money, it works well as part of the Microsoft ecosystem since it combines multiple tools in one platform, especially for teams already using Microsoft 365. Ease of use is decent once you get familiar with it. The setup can feel a bit overwhelming at first, but after regular use, navigating libraries and folders becomes more manageable. The user interface is functional and structured, even if it does not always feel modern. It is more focused on utility than design, which works fine for work environments. Customer support is generally helpful through Microsoft resources, and there is a lot of documentation available when issues come up. There are occasional bugs or performance delays, but they are not very frequent in daily use. Most basic tasks like uploading, sharing, and editing files work reliably. Calendar and scheduling features are useful for team coordination, especially when integrated with other Microsoft tools, making it easier to manage shared events and deadlines in one place. Cons What I like least about Microsoft SharePoint is that performance can be a bit slow at times, especially when dealing with larger files or multiple users working at the same time. It is not constant, but it can interrupt workflow when it happens. The user interface feels a bit outdated compared to other modern tools, which makes navigation less smooth than expected. There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see or edit what. Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Sharepoint - service with endless way of use" March 28, 2026 5.0 Overall, even with all the cons, Sharepoint is one of a kind apps that allows your organization (small or enterprise) to collaborate and manage files/tasks/projects together. With almost endless ways to customize your sites you can do so many cool things with Sharepoint - from creating a Teams group where you keep your files and chat with colleagues to creating a whole Intranet web for your organization. Pros Microsoft Sharepoint is one of the most powerful apps in the whole MS Office suite. First of all - it allows collaboration between teams of any size. You can have 1 site member that just wants to keep their documents there, or you can have a site for thousands of people to upload any files or documents - Sharepoint allows you this. - Sharepoint is easy to start, hard to master kind of service. While creating a Teams Group or a small Sharepoint site could be pretty easy, building a whole intranet will require your organization a dedicated Sharepoint Administrator. -Sharepoint isn't cheap on the first glance. But if your organization uses other Microsoft services such as Business or Enterprise user licenses - you will save on storage prices. So I would prefer Sharepoint to any other similar service. - There are endless ways to use Sharepoint - team collaboration, project management and tracking. Easiness of use and administration (for simple tasks) can help you to manage tasks and files of your employees. -Not totally a pro or con - but PowerShell knowledge is a must for admins Cons \- Customer support from Microsoft is always hit or miss. Usually if you stuck with something looking elsewhere is easier than escalating to MS Support. - Interface could be tricky and non-intuitive. Sometimes even simple tasks can take a lot of time because of interface. - This is one of the most powerful Microsoft services available on a market so bugs are pretty inevitable. And given MS support sometimes doing some tasks is hard - If you have an on-prem environment - SharePoint is a cloud based service. You will have to migrate your files to a cloud first. Review Source Elon E. Project Finance Banking Used the software for: 2+ years ### "Powerful collaboration platform, but complex to manage" April 13, 2026 4.0 Pros It centralizes document management and collaboration in one place. It integrates seamlessly with Microsoft 365, making file sharing, version control, and real-time co-authoring very efficient for teams. Cons it can be quite complex and not very intuitive, especially for new users. Setup, customization, and governance often require technical expertise and can take time. Review Source VR Verified Reviewer Territory Account Executive Information Technology and Services Used the software for: 1-2 years ### "Ms SharePoint Review" November 12, 2025 5.0 My overall experience with Ms SharePoint has been great. Collaborating with teams is easier since you can see all updates that are being made in real time. If you work in a dynamic team from all over the world or country, Ms SharePoint makes it easier to manage documents and some essential collateral. You can easily work with Excel files, Word Documents, PowerPoint documents and it’s very easy to edit and customise all these documents. You can easily create Folders and Sub Folders for hygiene and ease to find documents. I love Ms SharePoint and will continue using it. Pros Microsoft SharePoint has made life easy for my team. If you are talking about a central repository for documentation and collaboration, and SharePoint does it well. As a sales person, I create a lot of lead lists and collateral that I use on a day to day basis, and without a tool like Ms SharePoint, it would have been a nightmare managing all those lead lists and all that documentation. Ms PowerPoint has enabled us to create a central repository for our documents and collateral. I also love the fact that it’s easy to share those documents internally and even externally if you need to share the documents externally. It’s super safe and secure and it does make life a lot easier if you deal with a lot of documents Cons So far, I haven’t come across something I do not like about Ms SharePoint. You can access it from anywhere and it makes it easy to collaborate with teams Review Source CG Carly G. Curriculum Designer and Trainer II Food & Beverages Used the software for: 2+ years ### "SharePoint for one and all" November 17, 2025 5.0 SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management. The downside of course is the lack of a universal link, but I think that is something maybe SharePoint can't consider adding into its future. Pros SharePoint is such a great tool for note taking and text editing which includes document management and file management. It allows me to edit files in real time so that users can see updates immediately. It also allows me to ensure that files can be shared and viewed by users and select who has what kind of access capability to the file. Cons What I like least about SharePoint is that because the links are tied into the file name and folder location that if the file name or folder location changes the link changes and the previous link is now broken. What I would like to see is an improvement of a universal link that allows updates to be made to the file and its location and yet the previous link can still function because it is a universal link. Review Source Michael O. Executive Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Used an intranet" December 22, 2025 4.0 Our company uses it as an intranet, with each department having its own page. It is easy to share documents and information between departments. Pros It is easy to share files with others and to track versions. I also like the calendar feature, making it easy to share appointments with others. Cons Navigating it can be confusing, but that may be how our IT department configured it. There used to be a feature that let you copy documents to another folder and have any changes to the original sync to the copy. I cannot find this feature now. Review Source Matt B. Director of Products Computer Software Used the software for: 2+ years ### "Decent for sending & accessing files via shared links... but a massive pain to FIND files" January 26, 2026 2.0 It is absolutely one of the weaker offings from Microsoft. Their product messaging is also very confusing. Even after being in the 365 ecosystem for nearly a decade, I'm honestly still not completely sure of the difference between SharePoint and OneDrive... IS there a difference? Pros Since my company already uses most of the other products in the Microsoft 365 ecosystem, SharePoint provides a basic way of sharing files across the different apps and between coworkers/teams. Cons While using it for sharing a file at a time is a decent experience, using SharePoint as a true cloud file management system is kind of a nightmare. Going right into SharePoint to find a specific file you know exists is sort of like trying to find a needle in a giant, poorly managed, unorganized thrift store full of assorted junk. Review Source DL Darlene L. Estimating Coordinator Construction Used the software for: 2+ years ### "Share Point is great for organizing" April 14, 2026 5.0 I use Share Point everyday setting up the new projects that we are working on and storing our documents. Pros The ease of use and to have all our information in one place. Also, that we can store all the project files in one place. Cons The cons are that the program isn't fully integrated with other platforms or that we can have DocuSign integrated. Review Source VR Verified Reviewer IT Manager Legal Services Used the software for: 2+ years ### "Adaptability of SharePoint!" December 16, 2025 4.0 Great experience overall. Reduces the stress of losing documents, ability to expand, and the ability to restore any lost documents with ease. Pros The ability to expand our library without hassle. The ability to add more SharePoint sites for each team, and keeping each teams responsibilities separate. Cons The OneDrive connection to the File Explorer constantly is having issues and not fully syncing. If there is a small period of time that the connection struggles, we are taking way too long to catch up. Review Source DD Dustin D. President and CEO Food Production Used the software for: 2+ years ### "Love SharePoint " January 12, 2026 5.0 SharePoint is an excellent software tool. It is a driving force and the collaborative success of our organization. Pros The best thing about SharePoint is how you can work in a document at exactly the same time with colleagues. We host a tremendous number of video conferences and to be able to share our screen and collaboratively make changes to a document “live” is just incredible. Cons The thing I like least about SharePoint is trying to remember each time when I open a particular Microsoft application that I need to open the file in the app itself versus on the web browser. When I open it in the web browser, all of the functionality is not there, and many times I have to close it and start again and open it properly. Review Source AR Alyssa R. Purchasing Specialist Farming Used the software for: 2+ years ### "SharePoint: Great for Business Collaboration!" April 30, 2026 5.0 Pros I like that SharePoint has allowed us to effectively collaborate as a team across the organization by keeping documents organized and easy accessible. Cons It was a struggle at first to learn how the application works because I felt like I was going in circles trying to find certain documents. Review Source AB Aaron B. Manufacturing Engineer Automotive Used the software for: 2+ years ### "sharepoint review" June 24, 2025 5.0 Sharepoint is easy to use, and it is a fundamental tool that is facilitating share, store, and saving information within companies. Pros share point is one of the expected things to have nowadays, and now it is considered to be the normal way of using or sharing data in organizations. so it is very usefull and it is not an easy tool to live without. Cons The problem that microsoft needs to address is that many companies have also many information management rules and in my company there are files that cannot be, or should not be uploaded into share points. Also sharepoint is not the official and allowed methos to share some secret information within my company, so they should increase safety or tell companies how safe sharepoint is, to allow more private information to be shared by sharepoint. Review Source JL Jayden L. VP of Accounting Construction Used the software for: 2+ years ### "Sharepoint is an essential software for business" March 18, 2026 5.0 10/10 this system has been the backbone of our company and without it i'm not sure where we'd be. Super easy to use and overall an amazing product Pros Sharepoint has been a super easy to use platform! Easy to keep track of documents as well as having multiple employees on the server working at the same time. Value is great and the customer support is amazing as well. Because it's integrated with microsoft office it's super easy to coordinate the team's calendar and schedule. Cons There are at times a few bugs with loading and sometimes the search function is a bit inaccurate but overall, nothing catastrophic Review Source CC Christine C. Administrator Arts and Crafts Used the software for: 2+ years ### "Reliable and Secure Document Management Platform" February 21, 2026 5.0 Pros Microsoft Sharepoint is a reliable document and content management. Offers ease of use and secure document trailing. With the access management, you are able to share document and restrict who can open or share. Supports intranet and employees engagement for collaboration a. Cons The only challenge is that it relies on internet connection. The search function and opening a document is slow with slow internet connection. Review Source Similar Products Featured ## Related categories [Content Collaboration](https://www.capterra.com/content-collaboration-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.