# Microsoft SharePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft SharePoint the right Document Management solution for you? Explore 5440 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/1167/SharePoint/reviews --- Microsoft SharePoint 4.4 (5440) [View alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Microsoft SharePoint Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews Hameeda T Technical AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything is set up, it streamlines collaboration and reduces duplication, though the initial learning curve can be steep.“ March 18, 2026 ZA Zafar A Country HSE ManagerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The entering data by multiple users at the same time can create some mess, and it might gives you a bit confusion on your entry, however it is manageable, if entries are managed one by one“ March 14, 2026 JV Jordan V Sales SpecialistComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “SharePoint integrates well with other applications in Microsoft 365, I am able to share any PowerPoint, Excel, and Word documents to SharePoint for my team to have easy access to.“ May 31, 2026 Kang R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually requires significant training.“ February 8, 2026 AW Andrew W Senior Sales AssociateMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!“ April 11, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see or edit what.“ May 2, 2026 SR Samm R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple libraries.“ March 23, 2026 DM Denisha M Maintenance AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Image and video management can be an issue at times, with pictures and videos having to be contained within a file.“ February 27, 2026 ## Showing most helpful reviews Showing 1-25 of 5440 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julieann L. Office Manager Construction Used the software for: 1-2 years ### "A Must for Every Small Business or Busy Family!" April 20, 2026 5.0 Love it! It is a great way to share information, organize multiple file types into a single place. The ability to create pages to help with organizing and the templates and design ideas are great. Pros I just love this idea of a central place for my employees to go to for information and training. Sharepoint is pretty easy to use, but there is a learning curve. The templates are super-useful too. I use it also to keep information for certain projects as well as our sub-entities. Much nicer than a folder on the computer or in OneNote or other similar. Organizing with web pages is so easy and actually fun to create. Cons I have found that, once I create/upload a document into the document library, I cannot drag and drop it into a folder. Review Source JB Joe B. IT Systems Specialist Mining & Metals Used the software for: 2+ years ### "Microsoft SharePoint – The Backbone of Our Company’s File Management and Collaboration" June 4, 2026 4.0 Pros As an IT Professional managing infrastructure and productivity tools for a mid-sized company, SharePoint (as part of Microsoft 365) has become our central hub for document storage, team collaboration, intranets, and business processes. Cons Sync issues occur frequently on macOS products, excel or word. Also the app will close out and items will go weeks without syncing. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft SharePoint Better compatibility with our devices and systems. Review Source AM Antoine M. Internal Audit Banking Used the software for: 2+ years ### "Functional, but not a major differentiator" April 26, 2026 3.0 Standard usage around managing shared document libraries, team sites, version control and internal knowledge bases, without highly complex reporting, customization or governance needs. Pros Microsoft SharePoint covers the expected basics for managing shared document libraries, team sites, version control and internal knowledge bases. The feature set is coherent, especially around permissions, and it can be useful when the organization mainly needs a practical operational solution. Cons My main reservation is that requires clear folder/site structure. For standard needs it is acceptable, but for a more advanced finance, audit, reporting or governance-oriented use case, complementary controls may still be needed. Review Source SR Samm R. Office Finance Manager Insurance Used the software for: 1-2 years ### "SharePoint in the Workplace" March 23, 2026 5.0 Overall SharePoint is a beneficial program within the workplace for group file management. This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple libraries. Unfortunately there can be a rather steep learning curve for new users and larger libraries do not perform to the same level as smaller ones. Pros Having all shared documents in one location on cloud-based software has been instrumental in effective team work. Having the ability to create multiple folders and also manage them based on security and permissions has significantly decreased the number of emails with potentially confidential attachments. All users who understand and are comfortable with SharePoint love the ability to search for specific documents rather. Furthermore, having the ability to use it on a web based platform as well as having "folders" within Windows allows users to use the software in an individualized way. We have folders that are accessible to only 4 employees and some that are accessible to 20 employees and they both function well. Cons The largest issue with SharePoint is the learning curve. It can be quite difficult for new users to navigate, specifically those who are less tech savvy. The inability to customize the software based on user can at times be difficult to manage. While SharePoint is a Microsoft product, it can be confusing to employees that they potentially have two places to save documents (OneDrive and SharePoint). Unfortunately, larger libraries can be slower when searching and/or syncing. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Our client management system changed to a cloud based software which was not supported in our VPN therefore we changed all storage to cloud based. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "Powerful Tool for Collaboration" May 2, 2026 4.0 Pros What I like most about Microsoft SharePoint is how well it handles document management. It makes it easy to store, organize, and share files within a team without worrying about losing track of different versions. Everything stays in one central place, which is very helpful for collaboration. In terms of value for money, it works well as part of the Microsoft ecosystem since it combines multiple tools in one platform, especially for teams already using Microsoft 365. Ease of use is decent once you get familiar with it. The setup can feel a bit overwhelming at first, but after regular use, navigating libraries and folders becomes more manageable. The user interface is functional and structured, even if it does not always feel modern. It is more focused on utility than design, which works fine for work environments. Customer support is generally helpful through Microsoft resources, and there is a lot of documentation available when issues come up. There are occasional bugs or performance delays, but they are not very frequent in daily use. Most basic tasks like uploading, sharing, and editing files work reliably. Calendar and scheduling features are useful for team coordination, especially when integrated with other Microsoft tools, making it easier to manage shared events and deadlines in one place. Cons What I like least about Microsoft SharePoint is that performance can be a bit slow at times, especially when dealing with larger files or multiple users working at the same time. It is not constant, but it can interrupt workflow when it happens. The user interface feels a bit outdated compared to other modern tools, which makes navigation less smooth than expected. There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see or edit what. Review Source KA Kristin A. Program Manager Semiconductors Used the software for: 2+ years ### "Empowering Collaboration with SharePoint" May 14, 2026 4.0 Overall, my experience with Microsoft SharePoint has been positive, particularly in supporting collaboration and providing centralized access to documents. It serves as a reliable platform for teams to share information, co-author files in real time, and maintain a single source of truth. The ability to access content from anywhere and integrate with other Microsoft 365 tools significantly enhances productivity and teamwork. However, issues with document checkout and difficulty finding files can sometimes impact productivity. Pros Easy collaboration, centralized document management, strong security & data protection, access anywhere, workflow automation and integration with Microsoft 365. Cons Users sometimes can’t check out or edit documents, especially when files are locked or permissions aren’t clear. This can slow down collaboration and create confusion about who owns the file. Review Source VR Verified Reviewer Director of Market Research Market Research Used the software for: 2+ years ### "A good product but buggy at times." April 29, 2026 5.0 Overall i would say its positive, but not amazing. The bugs do make it annoying at times and makes you wonder why something so simply can be buggy. Pros Great for document management and relatively easy to use. A necessity if you are a Microsoft shop or use Outlook Cons Can be a bit buggy at times when collaborating, has syncing issues, and challenges with uploading files with similar names. Review Source ET ELDHO T. BATTERY TEST TECHNICIAN Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "EXCELLENT.." June 4, 2026 5.0 a highly robust, deeply integrated enterprise platform that excels at document management and collaboration, but comes with a notable learning curve. Pros t integrates natively with Word, Excel, Teams, and Outlook.: Users can build workflows using Power Automate without jumping to external apps Cons Non-technical team members often find the navigation layout confusing and difficult to understand... Review Source CW Clyde W. System Administrator Food & Beverages Used the software for: 2+ years ### "Seamless Cloud Integration for Several Uses and Benefits" June 8, 2026 5.0 I use Microsoft Sharepoint daily to upload documents and update links on the site. I also provide access for termed users OneDrive link to their supervisors or anyone who is taking over their tasks. Pros Microsoft Sharepoint gives you the ability to host app, department/team sites, forms, and web links while also being integrated within Microsoft OneDrive. Cons Microsoft Sharepoint can be slow to load somedays depending on what time of the day you're accessing it. We also have frequent issues with users who upload a new profile photo to the directory taking several days to sync and eventually show up throughout Sharepoint. Review Source Mystical J. CEO Accounting Used the software for: 1-2 years ### "The Greatest Microsoft" April 26, 2026 5.0 Microsoft is the best tech company in the world, Overall, SharePoint is a powerful tool for collaboration and document management, offering seamless Microsoft 365 integration and robust customization Pros Value for Money Customer Support Ease of Use Document Management User Interface Bugs and Issues Calendar and Scheduling Cons Setup and Configuration Challenges Setting up SharePoint, particularly with permissions and navigation, can be difficult. Some users report that the setup process is time-consuming and can affect usability if not done wel Review Source CK Calvin K. Systems Analyst Information Technology and Services Used the software for: 2+ years ### "SharePoint Does A Lot, But Can Be Frustrating" December 15, 2025 4.0 SharePoint is a great singular application that can take care of many needs. This can lead to the application being bloated, but also very useful. Permissions are hard to get right, but this just means taking extra time upfront. In addition, support for SharePoint is very good, with a good amount of documentation available. Pros SharePoint does document management, intranet, and a low-code platform all-in-one. This makes it a one-stop shop for your organization to have their sites, files, and documents in a single location. Cons The permission system can be a nightmare to get right. Permissions are not always inherited properly with group permissions and individual permissions being difficult to manage. In addition, you have to deal with M365 groups vs SharePoint groups. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing Microsoft SharePoint It was cheaper to go with SharePoint as a single, integrated solution. While it may not be the best at everything, it is much easier than needing multiple platforms to achieve the same goals. Review Source ML Max L. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Empowering Collaboration with SharePoint’s Seamless Integration" June 20, 2025 5.0 Overall, it’s been a reliable and scalable solution for team collaboration and content sharing. Whether managing document libraries, implementing workflows, or administering user permissions, SharePoint provides a solid foundation that grows with the organization’s needs. It’s clear that Microsoft continues to enhance the platform with usability and integration in mind. Pros What stands out most is SharePoint’s ability to centralize collaboration and content management across an organization. Its seamless integration with Microsoft 365, customization options, and robust permission control make it a highly flexible platform. As an IT engineer, the ease of configuring workflows through Power Automate and managing site architecture is a huge plus. Cons If there’s one area for improvement, it would be the initial learning curve for end users. While SharePoint is powerful, some users may find navigation or customization daunting without guidance. Thankfully, with proper onboarding and support, this becomes a manageable hurdle. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft SharePoint We considered staying on Google but Microsoft worked better for us. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) We made the switch from Google Workspace to Microsoft 365 to take advantage of its seamless integration across applications like Outlook, Teams, SharePoint, and OneDrive. The unified ecosystem has significantly improved our productivity and collaboration, especially with features like real-time co-authoring in Office apps and advanced data security options. Microsoft’s enterprise-grade tools also offer more robust controls for IT management, which made the transition a strategic upgrade for our growing needs. Review Source CS Caleb S. Network Engineer Information Technology and Services Used the software for: 2+ years ### "SharePoint" May 21, 2025 5.0 SharePoint has come a long ways over the past 15 years and has generally been a positive step in the right direction. Pros SharePoint makes it easy for us to collaborate as a team, manage all of our company data and share things as needed. It allows us to have a familiar layout while being fully cloud-based, making it easier for end-users to transition to. Cons Sometimes things fall out of sync without the end user knowing it's not working and creating shortcuts into OneDrive should be stopped so end users don't cause themselves larger issues. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Microsoft SharePoint Microsoft licensing included it in Office 365 product line-up Review Source LB Lucas B. IT Service Desk Analyst Financial Services Used the software for: 2+ years ### "A Solid, Collaborative Platform with Room to Grow" March 16, 2026 5.0 My overall experience with Microsoft SharePoint has been positive, as it provides a reliable and flexible platform for organizing documents, collaborating with teams, and managing information across an organization; its integration with Microsoft 365 makes sharing and version control straightforward, and features like customizable sites and automated workflows help streamline daily tasks, though it can feel complex at first and occasionally requires some configuration to get the most out of it. Pros Microsoft SharePoint shines most in how effortlessly it brings teams, documents, and workflows together in one organised, secure space, making collaboration feel far more streamlined. Its tight integration with Microsoft 365—especially Teams, OneDrive, and Outlook—means files stay synced, version control is automatic, and people can co‑author without worrying about duplicates or lost changes. SharePoint’s customisable sites and libraries make it easy to build hubs, dashboards, or intranet pages that actually fit how a team works, while its powerful permissions and governance tools help keep information safe and well‑structured. The platform’s ability to automate processes through Power Automate adds another layer of efficiency, turning repetitive tasks into smooth, reliable workflows. Cons The least satisfying part of working with Microsoft SharePoint is how complex and unintuitive it can feel, especially for users who aren’t already familiar with Microsoft’s ecosystem. The interface often requires too many clicks to perform simple tasks, and managing permissions—while powerful—can become confusing and time‑consuming, leading to accidental access issues or bottlenecks. SharePoint’s customisation options, though extensive, sometimes introduce inconsistencies or break easily when updates roll out, which can frustrate teams relying on stable intranet pages or workflows. Performance can also vary, with occasional slow load times for large libraries or heavily customised sites. Despite these challenges, many of them become easier to manage once a team has clear governance and training in place. Review Source Elon E. Project Finance Banking Used the software for: 2+ years ### "Powerful collaboration platform, but complex to manage" April 13, 2026 4.0 Pros It centralizes document management and collaboration in one place. It integrates seamlessly with Microsoft 365, making file sharing, version control, and real-time co-authoring very efficient for teams. Cons it can be quite complex and not very intuitive, especially for new users. Setup, customization, and governance often require technical expertise and can take time. Review Source CG Carly G. Curriculum Designer and Trainer II Food & Beverages Used the software for: 2+ years ### "SharePoint for one and all" November 17, 2025 5.0 SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management. The downside of course is the lack of a universal link, but I think that is something maybe SharePoint can't consider adding into its future. Pros SharePoint is such a great tool for note taking and text editing which includes document management and file management. It allows me to edit files in real time so that users can see updates immediately. It also allows me to ensure that files can be shared and viewed by users and select who has what kind of access capability to the file. Cons What I like least about SharePoint is that because the links are tied into the file name and folder location that if the file name or folder location changes the link changes and the previous link is now broken. What I would like to see is an improvement of a universal link that allows updates to be made to the file and its location and yet the previous link can still function because it is a universal link. Review Source Michael O. Executive Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Used an intranet" December 22, 2025 4.0 Our company uses it as an intranet, with each department having its own page. It is easy to share documents and information between departments. Pros It is easy to share files with others and to track versions. I also like the calendar feature, making it easy to share appointments with others. Cons Navigating it can be confusing, but that may be how our IT department configured it. There used to be a feature that let you copy documents to another folder and have any changes to the original sync to the copy. I cannot find this feature now. Review Source ZF Zach F. Staff Accountant Philanthropy Used the software for: 2+ years ### "Seamless Storage Experience " March 16, 2026 5.0 Overall, my experience with SharePoint has been great over the last 12 months. I have not had any issue, so I cannot attest to Microsoft's customer service support. However, it should be commendable that I have never had to reach out. Pros We use Microsoft SharePoint for storing all our organization files. What we like the most is the ability to login from anywhere or any device to access, manage, and store our files. Cons Only downside of SharePoint is that for it to work it requires an internet connection at all times. So if internet is down so is your business operations. I would recommend storage on site as a backup for this purpose. Review Source DL Darlene L. Estimating Coordinator Construction Used the software for: 2+ years ### "Share Point is great for organizing" April 14, 2026 5.0 I use Share Point everyday setting up the new projects that we are working on and storing our documents. Pros The ease of use and to have all our information in one place. Also, that we can store all the project files in one place. Cons The cons are that the program isn't fully integrated with other platforms or that we can have DocuSign integrated. Review Source CF Cayla F. Legal Assistant Law Practice Used the software for: 2+ years ### "Can't imaging life without SharePoint! " October 16, 2025 4.0 We have had a good experience. Like every program, there have been some snags, but they have been minimal. We were able to switch from paper files, to completely electronic files using SharePoint. It has totally changes our work flow and process for the better. Pros SharePoint is one of those programs that makes life easier. I find it very easy to use, dependable, and great for file and document management. We made the switch during covid, and it was the best thing we ever did. I like how easy it is to search and access files, and manage files as well. Cons There used to be some bugs in the system, like issues with savings documents to files and saving the most recent versions of documents, but they have made great improvement with those issues. Microsoft is very good at making improvements as time goes on and listening to their customers. Review Source Daniel H. Power Platform Developer Information Technology and Services Used the software for: 2+ years ### "A great intranet for your business with customizable branding and look that matches your brand" June 9, 2025 4.0 Great for building an Intranet- like experience for your business. Custom branding, but SPO list restrictions limit scalability, best suited for small teamers/organizations to get their feet wet in the o365 suite of products Pros SharePoint Online excels in document storage and customizable branding, enhancing collaboration for smaller businesses with seamless Microsoft 365 integration with other office applications Cons Limitations with SPO lists hinder complex data management; performance lags with large datasets and workarounds confuse less tech-savvy users. For Example it's not an ideal datasource for larger applications to use sharepoint online lists as datasources Review Source AS Andre S. IT-Systemadministrator Legal Services Used the software for: 2+ years ### "IT-Systemadministrator" March 17, 2026 4.0 SharePoint is a powerful and reliable platform. It becomes a very useful tool for collaboration and document management in the Microsoft ecosystem. Pros I really like the central place for collaboration. Files are easy to share, version history works well and the integration with Teams, Outlook, OneDrive makes work much easier. It’s especially useful for working together on documents. Cons SharePoint can feel overcomplicated at times. Permissions, site structure and navigation aren’t always intuitive especially for new users. Review Source SR Sam R. Residency Program Administrator Hospital & Health Care Used the software for: 2+ years ### "SharePoint is Our Main Collaborative Platform" March 22, 2026 5.0 We use SharePoint as the default platform for content sharing and department websites. It is a great way to share content and designate permission-based viewing. Pros SharePoint is a great platform for publicly sharing sites and information. I love the massive data limits where you can basically store content into perpetuity. Cons It does have some limitations with functionality, but overall is very easy to use to I can deal with minor drawback. Review Source VR Verified Reviewer Events management Education Management Used the software for: 2+ years ### "MS SharePoint for document organization" August 18, 2025 5.0 Pros Great organizational tool to store all our working documents and share it across teams. Quick file synchronization on web and laptop. Integration into laptop folder system and being able to attach directly instead of downloading from the web. Cons Inability to automate certain files (outputs from MS forms) into pre-allocated folders. They get saved randomly and then need to be sorted out. Review Source JM Jocelyn M. Partner Non-Profit Organization Management Used the software for: 2+ years ### "Must have for file sharing" March 11, 2026 3.0 I have used Sharepoint at every organization I have been in; yet it always does what it's intended to do. Slight issues with integrations and fluidity. Pros I like to be able to access shared files all in one place and the ease to move them around and update as needed. Cons Sometimes the updates to files aren't immediate or they get stuck. My main issue is when files get moved or deleted on file finder but then they don't reflect on the web or vice versa. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.