# Microsoft SharePoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Microsoft SharePoint Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/1167/SharePoint/

---

# 

 Microsoft SharePoint Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Microsoft SharePoint

## What is Microsoft SharePoint?

Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing.

## What is Microsoft SharePoint used for?

[Document Management](https://www.capterra.com/document-management-software/)[Content Collaboration](https://www.capterra.com/content-collaboration-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 5,451 user reviews

Reviews sentiment

Positive

87%

Neutral

11%

Negative

2%

Pros & cons

Centralized secure document sharing

Real-time collaborative workspace

Frequent glitches and reliability concerns

Slow performance with large files

Starting price

$5

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Document Management / 2026
-   Content Management / 2025
-   Knowledge Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Microsoft SharePoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft SharePoint)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Microsoft SharePoint

4.4 (5,451)

VS.

[4.4 (3,024)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (5,435)

Ease Of Use

4.2 (2,673)

Value For Money

4.2 (3,367)

Value For Money

4.2 (1,961)

Customer Service

4.1 (3,247)

Customer Service

4.3 (2,116)

## Microsoft SharePoint alternatives

Highest Rated

[4.6 (6,074)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (1,015)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (5,301)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (96)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/)

## FAQs about Microsoft SharePoint

Overview

### What problems does Microsoft SharePoint solve?

Microsoft SharePoint solves scattered documents, duplicate file versions, and slow information sharing by centralizing files, team sites, and intranet content with real-time co-authoring, permissions, and Microsoft 365 integration. Project managers, operations teams, HR, sales, and distributed departments use it to reduce email chains, control access, and keep remote collaboration organized.

Answer based on 3119 reviews

Overview

### Which roles and teams benefit most from Microsoft SharePoint?

Microsoft SharePoint benefits project managers, IT administrators, analysts, and business leaders who need centralized document management and team coordination. Operations, HR, and office teams use it to organize workflows, share internal resources, and manage approvals, while developers and engineers support intranets, collaboration spaces, and secure information access across departments.

Answer based on 5364 reviews

Overview

### What company size and industries is Microsoft SharePoint built for?

Microsoft SharePoint is built for all company types, led by small businesses at 44% and Information Technology and Services at 10%. It also serves enterprises at 35% and midsize businesses at 20%, with strong adoption in Computer Software at 7% and Hospital & Health Care at 5% for knowledge management and team collaboration.

Answer based on 5435 reviews

Features and Usability

### What are the key features of Microsoft SharePoint?

Microsoft SharePoint includes core document management features like document sharing, file upload, version control, and real-time editing. Reviewers also highlight collaboration through team sites and shared lists, plus differentiators such as access controls/permissions, customizable forms, workflow management, and intranet page creation for departments, announcements, and knowledge bases.

Answer based on 1774 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Microsoft SharePoint starts at $5/user/month for SharePoint Plan 1, with Microsoft 365 Business Standard at 12.5/user/month, and a free trial is available. Reviewers say it can be cost-effective or included with Microsoft 365, but many small businesses find per-user pricing, training, and setup complexity expensive.

Answer based on 417 reviews

Integrations

### Which third-party tools and platforms does Microsoft SharePoint integrate with?

Microsoft SharePoint connects natively to Microsoft 365, OneDrive, Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Word, and Microsoft Power BI. It also integrates with Microsoft Power Automate, Microsoft PowerPoint, Confluence, Google Drive, and Dynamics 365, covering collaboration, document management, analytics, and workflow automation.

Answer based on 1327 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Microsoft SharePoint?

Microsoft SharePoint offers a manageable start for teams already familiar with Microsoft products, and catalog training includes videos. Reviewers say end users often learn basic document sharing and navigation quickly, while nontechnical users, content owners, and admins usually need more time for permissions, site setup, customization, and consistent adoption.

Answer based on 534 reviews

Getting Started and Support

### What customer support options does Microsoft SharePoint offer, and how do users rate the experience?

Microsoft SharePoint provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users often describe support as helpful, quick, and available when needed, especially for troubleshooting, but others report inconsistent experiences, long waits, reactive follow-up, and difficulty resolving complex or advanced issues.

Answer based on 96 reviews

Security

### How does Microsoft SharePoint handle data security and access control?

Microsoft SharePoint uses granular permissions at the site, library, folder, page, and document levels, with role- and group-based access, read-only controls, link sharing controls, version history, auditing, check-in/check-out, MFA, password policies, encryption, and restricted external sharing. Security is powerful, but reviewers often find permissions confusing, cumbersome, and occasionally unreliable.

Answer based on 829 reviews

## Who uses Microsoft SharePoint?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 182 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 182 reviews

Administrative

26%

Administrative

26%

IT & Software Development

23%

Marketing

11%

Sales & Business Development

9%

Others

31%

Top industries

Based on 182 reviews

Construction

29%

Information Technology and Services

23%

Non-Profit Organization Management

19%

Insurance

16%

Other

13%

## Pros and Cons

Centralized secure document sharing

95% positive reviews out of 1441

Most users comment document sharing in SharePoint enables secure, centralized access and easy collaboration across teams, departments, and external partners, supporting various file types and real-time updates.

Paula G.

Engineering Project Manager, 5,001 - 10,000 employees.

"What I appreciate best about SharePoint is that it allows me to effortlessly share and collaborate on numerous documents with multiple staff while keeping us all on the same platform."

Frequent glitches and reliability concerns

70% negative reviews out of 335

Most reviewers describe bugs and issues in SharePoint, including crashes, glitches, document locking, and browser compatibility problems, which disrupt workflow and require ongoing troubleshooting.

Anonymous User

Director of Market Research, 51 - 200 employees.

"The bugs do make it annoying at times and makes you wonder why something so simply can be buggy."

Real-time collaborative workspace

95% positive reviews out of 655

Most reviewers indicate collaboration features in SharePoint foster real-time teamwork, streamlined project management, and efficient document co-authoring, enhancing productivity for distributed and cross-functional teams.

Andrew W.

Senior Sales Associate, 51 - 200 employees.

"The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!"

Slow performance with large files

81% negative reviews out of 310

Most users report performance and speed in SharePoint can be sluggish, especially with large files, complex sites, or slower internet, causing delays and reduced productivity.

Andrea M.

Vice President, Instructional Design Services, 11 - 50 employees.

"When you start working with a large volume of documents in a SharePoint library, the system can become rather slow and clunky which is frustrating."

Seamless Microsoft ecosystem integration

91% positive reviews out of 282

Most reviewers find integrations with Microsoft products in SharePoint simplify workflows, enable smooth data sharing, and support connectivity with both internal and third-party business applications.

Anonymous User

Professor, 51 - 200 employees.

"Overall, I like Microsoft SharePoint, and I believe its integration with other Microsoft 365 products improves its functionality a lot."

Unreliable file synchronization process

65% negative reviews out of 185

Most users report file synchronization in SharePoint is inconsistent, with sync delays, conflicts, and issues when multiple users edit or when integrating with OneDrive and desktop clients.

Sneha K.

Program Manager, 10,001+ employees.

"When multiple users are working on the same file in SharePoint there is always sync issues and one of the user has to close the file before the other user can save his progress"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.4 (1,469)

63.51% of 1469 reviewers that rated this feature as important or highly important

SharePoint helps you manage detailed permissions at site, folder, or file level, supporting secure collaboration. Reviewers appreciate granular access, group management, and integration with Active Directory, though some find external sharing setup complex and the interface occasionally confusing.

Collaboration Tools

4.5 (1,383)

65.29% of 1383 reviewers that rated this feature as important or highly important

It gives you real-time co-authoring, shared workspaces, and integration with Teams and Office apps. Reviewers appreciate easy teamwork, version history, and reduced email reliance, though some note occasional file duplication and wish for more admin control over approving changes.

File Sharing

4.7 (1,315)

69.66% of 1315 reviewers that rated this feature as important or highly important

With this capability, you can easily and securely share files internally and externally, set permissions, and collaborate in real time. Reviewers appreciate seamless sharing, link-based access, version control, and integration with OneDrive, but mention upload issues and desire more granular external controls.

Document Management

4.6 (1,051)

65.94% of 1051 reviewers that rated this feature as important or highly important

Microsoft SharePoint offers centralized document organization, version tracking, and secure access. Users think it streamlines finding, editing, and sharing files, supports Office integration, and enables collaboration, though some mention interface inefficiencies and syncing issues on smaller screens.

Content Management

4.5 (883)

63.87% of 883 reviewers that rated this feature as important or highly important

You benefit from centralized storage for diverse content types, version control, and flexible organization. Reviewers indicate it simplifies access, supports custom fields, and integrates with Office, but some mention content management can be time-consuming for small teams and lacks advanced file conversion.

Data Synchronization

4.4 (530)

67.36% of 530 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Microsoft SharePoint 59 features

An @mention is a way to tag or notify a specific person about a message/post

SharePoint helps you manage detailed permissions at site, folder, or file level, supporting secure collaboration. Reviewers appreciate granular access, group management, and integration with Active Directory, though some find external sharing setup complex and the interface occasionally confusing.

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Allows users to publish blogs on social site

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

It gives you real-time co-authoring, shared workspaces, and integration with Teams and Office apps. Reviewers appreciate easy teamwork, version history, and reduced email reliance, though some note occasional file duplication and wish for more admin control over approving changes.

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

The ability to create unique content

Centralized repository to store content and assets

You benefit from centralized storage for diverse content types, version control, and flexible organization. Reviewers indicate it simplifies access, supports custom fields, and integrates with Office, but some mention content management can be time-consuming for small teams and lacks advanced file conversion.

Facilitates online authoring and publishing of the content

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Makes changes to document features such as text, fonts, formatting, etc.

Microsoft SharePoint offers centralized document organization, version tracking, and secure access. Users think it streamlines finding, editing, and sharing files, supports Office integration, and enables collaboration, though some mention interface inefficiencies and syncing issues on smaller screens.

Review and analyze existing information across documents

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

Create, save, and store files

With this capability, you can easily and securely share files internally and externally, set permissions, and collaborate in real time. Reviewers appreciate seamless sharing, link-based access, version control, and integration with OneDrive, but mention upload issues and desire more granular external controls.

Move files across different systems or networks

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Communicate using messages within the system

Access software remotely via mobile devices

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Tools to facilitate the production of information and promote efficiency

Plan and coordinate all the resources, costs and time needed to execute assignments

Preview and make real-time changes in the web content

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Edit text as needed

Set up connections to third-party platforms to improve business processes

A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

An extended application or connector that enables users to perform additional services with their current set of tools

An informational database that allows users to add, delete, or revise content

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (5,428)

4.3

Based on 5,428 reviews

## Pricing

Value for money

4.2 (3367)

Free Trial

[View pricing plan details](https://www.capterra.com/p/1167/SharePoint/pricing/)

SharePoint (Plan 1)

$5.00

Per User,Per Month

It includes:

-   Secure File Sharing
-   Co-Authoring
-   Content Management
-   Document Libraries
-   Document Versioning
-   Access Control
-   Troubleshooting
-   Mobile App

Microsoft 365 Business Standard

$12.50

Per User,Per Month

It includes:

-   Browser, Mobile, Desktop apps
-   Microsoft Teams Calling
-   Attendee Registration
-   Easily Host Webinars
-   Reporting Tools
-   Video Editing
-   Collaborative Workspace
-   Custom Business Email

Value for money

4.2 (3,367)

4.2

Based on 3,367 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (3247)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (3,247)

4.1

Based on 3,247 reviews

## User reviews

Overall rating

4.4

Based on 5,451 reviews

Filter by rating

5(2797)

4(1940)

3(588)

2(98)

1(28)

Mentioned topic

Sorted by most recent

RT

Rachel T.

Accounts Administrator

Construction

### "Microsoft SharePoint Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 17, 2026

Microsoft Sharepoint is a handy tool when used in combination with Microsoft Teams to enable screen sharing of information.

Pros

Microsoft Sharepoint is very handy for sharing images and documents during our weekly team meetings.

Cons

When using multiple display monitors, sometimes it's hard to find the monitor with the document on you are trying to share.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Cassandra R.

Marketing Manager

Retail

### "Good daily tool for team files, forms, and shared work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 16, 2026

Overall, SharePoint has been very useful in both operations and IT-related work. I have used it heavily for shared files, forms, team sites, and business processes. It takes cleanup and structure, but it has been a very helpful tool.

Pros

What I like most about SharePoint is that it gives us a practical place to manage shared work across different teams. We have used it for department sites, intake forms, calendars, image files, and business documents where multiple people need access.

Cons

What I like least is that SharePoint can get messy if nobody owns the structure. When there are too many sites, folders, and permission layers, users can get confused about where something should go or which file is the right one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Dave R.

Manager

Mechanical or Industrial Engineering

### "Excellent Platform for Team Collaboration and Shared Projects"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 16, 2026

Our overall experience with Microsoft SharePoint has been very positive. It has become an essential collaboration platform where teams can securely share project files, reports, procedures, and other business documents in one centralized location. Having a single workspace for collaboration has improved communication, reduced duplicate files, and ensured everyone has access to the latest information. From an IT perspective, SharePoint has significantly improved teamwork, document sharing, and overall organizational productivity.

Pros

Microsoft SharePoint provides a centralized platform for teams to collaborate, share documents, and manage project information. We use it extensively to store reports, maintain shared project files, and collaborate across departments. The integration with Microsoft 365 makes it easy for everyone to access current documents while improving teamwork and productivity.

Cons

The platform offers extensive features, which can make site organization and permissions somewhat challenging without proper planning. New users may also need some training to become familiar with navigating document libraries and team sites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniel R.

COO

Retail

### "SharePoint Has Become the Backbone of Our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 12, 2026

My overall experience has been very positive. I used SharePoint heavily at Party City and now at Party Wow. It helps us organize information, automate workflows and manage many day-to-day business processes in one place.

Pros

I like how SharePoint brings so many parts of our business together. We use it for forms, calendars, product images, inventory information and team sites. The Teams and Power Automate integrations make it especially useful.

Cons

My biggest frustration is the mix of modern and classic SharePoint. Some settings and features are easier to find in one view than the other, so building or updating a site can feel more complicated than it should.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jonathan K.

Chief Marketing Officer

Insurance

### "Good Features, but Not the Easiest to Use"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

July 10, 2026

Overall, my experience with Microsoft SharePoint has been average. It does a good job of managing documents and supporting collaboration, especially if your organization already uses Microsoft 365. That said, the learning curve, occasional performance issues, and somewhat confusing interface kept it from being a tool I really enjoyed using. It's a solid platform with useful features, but I think there's room to make it more user-friendly.

Pros

What I liked most about Microsoft SharePoint was how easy it made it to store, organize, and share documents across a team. Having everything in one place with version history and permission controls helped keep files organized and reduced confusion. It also integrates well with other Microsoft 365 apps, which made collaboration more convenient for our team.

Cons

What I liked least about Microsoft SharePoint was that it isn't very intuitive, especially for new users. Finding certain settings or managing permissions can be confusing, and customizing sites often requires more technical knowledge than expected. It also felt a little slow at times, especially when navigating larger document libraries.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Brendan R.

Workshop Manager

Computer Hardware

### "The digital backbone for organized company documentation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 6, 2026

S harePoint is an essential piece of infrastructure for us. It’s moved us away from scattered file servers to a modern, cloud-based intranet that scales as we grow. While it does require some investment of time and discipline to keep the architecture clean, the trade-off is a much more organised, secure, and professional way to manage our company's collective knowledge.

Pros

SharePoint is the best place to keep our organization’s 'source of truth.' It’s fantastic for structured document management storing company policies, HR forms, and project documentation in a way that is secure and easy for the whole team to navigate. The integration with Microsoft 365 is seamless, and having granular control over permissions and document versioning is essential for keeping our sensitive data organised and protected.

Cons

The setup can be quite complex. Because it is so powerful and flexible, it’s very easy to end up with a cluttered, confusing site structure if you don't have someone on the team who is dedicated to maintaining it. The learning curve for setting up sites and managing permissions correctly is definitely steeper than just using a basic shared folder.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Josh D.

IT Support Engineer

Information Technology and Services

### "Powerful Document Management and Collaboration Platform That Can Be Complex to Manage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 1, 2026

Overall it’s a solid platform once it’s set up properly, works best if you’re already using Microsoft 365. Great for keeping documents organised and improving collaboration, but if it’s not managed well it can get messy and frustrating fairly quickly.

Pros

SharePoint is good value if you’re already on Microsoft 365, gives you a central place to store, organise and share files without needing another system. It handles document management well with version control, permissions, structured libraries so everything stays in one place and easier to find once it’s set up right. It works well with Teams and OneDrive too, makes collaboration and sharing simple across users. Security is solid and having everything in one platform helps keep things controlled. It’s also flexible enough to build basic intranet pages or internal sites for communication.

Cons

Value drops a bit if you need extra support or time spent managing it. Support can be slow unless you’ve got the right plan. Employee access and permissions are powerful but easy to overcomplicate, can end up confusing who has access to what. The interface isn’t the most intuitive, takes time to get used to and can feel cluttered, especially for new users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ben E.

Marketing and Communications execuitive

Non-Profit Organization Management

### "Sharepoint is a great internal software for any organisation."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

We have been using SharePoint for some time now, and we have found it great to customise and use as our own internal intranet. We can amend pages and create specific sections for the different areas and teams within our organisation.

Pros

SharePoint is software that allows any organisation to work seamlessly together, even if they work in very different environments. I like using SharePoint to create a central Hub for our organisation that has many different aspects in common, and we can edit it and amend it to use as we see fit.

Cons

Sharepoint is great once you know what you are doing but it can take some time for users to learn and as there are so many different aspects to Sharepoint it is hard to know how to use everything correctly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Michael H.

Survey Manager

Construction

### "Great tool for office communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

Overall, my experience has been really positive. It acts as our main hub for everything we do, keeping all our project information safe and easy to find. Even though it takes a little work to set up initially, it's honestly become an essential tool for keeping our day-to-day operations running smoothly and keeping everyone connected across different job sites.

Pros

SharePoint has been a great program for business allowing us to share large amounts of data to our teams out in the field and back at the office. It's fantastic for keeping all our heavy project files, blueprints, and everyday paperwork in one organized place. Everyone always knows where to find the latest versions of documents, which really helps our crews communicate and stay on the same page.

Cons

It can feel a bit overwhelming when you first start using it, so it takes some time for new hires to get the hang of everything. Also, setting up who has access to which folders can be a bit of a headache to manage, and sometimes syncing really massive folders takes longer than you'd like.

Switched from

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

Poor organization features compared to SharePoint.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Phoebe B.

Payroll Manager

Automotive

### "Payroll Manager"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

June 25, 2026

I like it but then dislike it. It's incrediable in a few areas but not so easy to navigate and use.

Pros

I like that it is a centralized platform for team collaboration, documment managment and document approvals.

Cons

The permission managment is very frustrating. It feels like constant requests to access certian data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/1167/SharePoint/reviews/)

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