# Page 2 | Microsoft SharePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Microsoft SharePoint the right Document Management solution for you? Explore 5434 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/1167/SharePoint/reviews --- Microsoft SharePoint 4.4 (5434) [View alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Microsoft SharePoint ## Showing most helpful reviews Showing 26-50 of 5434 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LD Leo D. Embedded software test engineer Computer & Network Security Used the software for: 2+ years ### "SharePoint: Organized Chaos with a Side of Clicks”" March 31, 2026 5.0 Using SharePoint is like being on a rollercoaster designed by a committee—sometimes thrilling, sometimes terrifying, and occasionally you’re just hanging there wondering why you ever got on. It’s powerful, confusing, occasionally frustrating, but somehow you can’t live without it… mostly because your files are trapped inside. Pros SharePoint: the ultimate game of “Where Did I Save That?” Great for document hide-and-seek, turning clicks into cardio, and giving meetings an existential purpose. Bonus points for making you feel like a detective every time you try to find a version of a file that actually exists. Cons SharePoint: because who doesn’t love a good treasure hunt just to open a document? Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing. Also doubles as a test of patience and willpower—Excel files, beware. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Confluence](https://www.capterra.com/p/136446/Confluence/) Yes—tried \[Google Drive / Confluence / Dropbox\]… but apparently I love a good maze, so I upgraded to SharePoint. Because I love spending my days hunting for files, navigating endless menus, and feeling like a detective in my own company Review Source SR Samm R. Office Finance Manager Insurance Used the software for: 1-2 years ### "SharePoint in the Workplace" March 23, 2026 5.0 Overall SharePoint is a beneficial program within the workplace for group file management. This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple libraries. Unfortunately there can be a rather steep learning curve for new users and larger libraries do not perform to the same level as smaller ones. Pros Having all shared documents in one location on cloud-based software has been instrumental in effective team work. Having the ability to create multiple folders and also manage them based on security and permissions has significantly decreased the number of emails with potentially confidential attachments. All users who understand and are comfortable with SharePoint love the ability to search for specific documents rather. Furthermore, having the ability to use it on a web based platform as well as having "folders" within Windows allows users to use the software in an individualized way. We have folders that are accessible to only 4 employees and some that are accessible to 20 employees and they both function well. Cons The largest issue with SharePoint is the learning curve. It can be quite difficult for new users to navigate, specifically those who are less tech savvy. The inability to customize the software based on user can at times be difficult to manage. While SharePoint is a Microsoft product, it can be confusing to employees that they potentially have two places to save documents (OneDrive and SharePoint). Unfortunately, larger libraries can be slower when searching and/or syncing. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Our client management system changed to a cloud based software which was not supported in our VPN therefore we changed all storage to cloud based. Review Source AZ Andrew Z. Operations Manager Furniture Used the software for: 2+ years ### "The best product to pair with Microsoft Teams" March 20, 2026 5.0 SharePoint has been an invaluable tool for my team at more than 3 different companies, all for a price that doesn't break the bank. It is essential for any company using Teams for communication. Pros SharePoint is the best collaboration tool that Microsoft makes. It is designed to integrate well with Azure networks. Though not easy to set up for layman, once it is set up everything is very easy to use. Managing employee controls is a breeze. Organizing and distributing documents to individualized team based on permissions is great with SharePoint. The best part by far though is the integration in the other Microsoft products like Teams and Outlook for scheduling meetings and collaboration. Cons Like most Microsoft products, there will be bugs that have to worked out after every update. Microsoft's customer support is notoriously lackluster in this regard. The open community is where you'll find better support. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Microsoft SharePoint SharePoint has many many more features and better integration with other Microsoft Products. Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Sharepoint - service with endless way of use" March 28, 2026 5.0 Overall, even with all the cons, Sharepoint is one of a kind apps that allows your organization (small or enterprise) to collaborate and manage files/tasks/projects together. With almost endless ways to customize your sites you can do so many cool things with Sharepoint - from creating a Teams group where you keep your files and chat with colleagues to creating a whole Intranet web for your organization. Pros Microsoft Sharepoint is one of the most powerful apps in the whole MS Office suite. First of all - it allows collaboration between teams of any size. You can have 1 site member that just wants to keep their documents there, or you can have a site for thousands of people to upload any files or documents - Sharepoint allows you this. - Sharepoint is easy to start, hard to master kind of service. While creating a Teams Group or a small Sharepoint site could be pretty easy, building a whole intranet will require your organization a dedicated Sharepoint Administrator. -Sharepoint isn't cheap on the first glance. But if your organization uses other Microsoft services such as Business or Enterprise user licenses - you will save on storage prices. So I would prefer Sharepoint to any other similar service. - There are endless ways to use Sharepoint - team collaboration, project management and tracking. Easiness of use and administration (for simple tasks) can help you to manage tasks and files of your employees. -Not totally a pro or con - but PowerShell knowledge is a must for admins Cons \- Customer support from Microsoft is always hit or miss. Usually if you stuck with something looking elsewhere is easier than escalating to MS Support. - Interface could be tricky and non-intuitive. Sometimes even simple tasks can take a lot of time because of interface. - This is one of the most powerful Microsoft services available on a market so bugs are pretty inevitable. And given MS support sometimes doing some tasks is hard - If you have an on-prem environment - SharePoint is a cloud based service. You will have to migrate your files to a cloud first. Review Source Hameeda T. Technical Analyst Financial Services Used the software for: 1-2 years ### "Efficient Document Management for Teams" March 18, 2026 5.0 Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything is set up, it streamlines collaboration and reduces duplication, though the initial learning curve can be steep. Pros Microsoft SharePoint excels at centralised document management, making it easy for teams to store, organise, and collaborate on files without confusion. The integration with Microsoft 365 is seamless, Teams, Outlook, and OneDrive all work together smoothly, which reduces duplication and improves workflow efficiency. Its permission controls are robust, allowing administrators to manage access at a granular level. Cons The initial setup can feel complex, especially for organisations without dedicated IT support. Customising sites, libraries, and permissions requires time and familiarity with the platform. Some users may find the interface less intuitive compared to modern collaboration tools, and occasional sync issues with OneDrive can disrupt workflows. Switched from [Thru Enterprise File Sync and Share (EFSS)](https://www.capterra.com/p/176697/Thru-Inc/) Change in policy and some features became restricted on Thru Review Source Zach P. Marketing Coordinator Education Management Used the software for: 1-2 years ### "Sharepoint Is The Solution To Your Storage Needs" February 22, 2026 4.0 Overall Sharepoint has proved as a useful solution to our challenge of managing such a high quantity and size of documents, photos and videos. Being already familiar with other Microsoft software it was easy to adopt Sharepoint and there has been high uptake across our organization. Previously across our organization individuals used several different types of file sharing and storage tools so it has been great to consolidate them into a singular solution. Pros SharePoint has allowed for consolidation of our files, photos/videos and documents in a singular software solution that is easily accessible being a Microsoft-based organization. Working in marketing we often deal with files that are quite large in size and need to be accessible by a large group of people. Sharepoint has solved this challenge for us and made file sharing very simple. Since we already work in a Microsoft ecosystem it was a natural extension to start using Sharepoint instead of other file management solutions. If you're already familiar with other MS software like Excel, Word, Outlook, etc. learning how to use Sharepoint will be very easy as the interface looks similar. Cons In some instances due to the way our security is set up through Sharepoint it can be difficult to share files/documents with individuals external to our organization. The permissions won't always allow for us to share externally, or outside users report difficulty in figuring out how to access the files we are sharing with them. I find that it is great for internal-access, but we do periodically run into issues when trying to get external users to use Sharepoint. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Our organization was already utilizing other Microsoft Software so it made logical sense to switch over to using Sharepoint to standardize the tools we are using. Review Source VR Verified Reviewer Project and IT Manager Environmental Services Used the software for: 2+ years ### "Powerful tool for data and knowledge management for organisations using Microsoft apps" January 31, 2026 5.0 Powerful tool that has an enormous potential when working within Microsoft's ecosystem, but still has some issues that need to be resolved. It's still the best tool for data and knowledge management for companies that rely on Microsoft software Pros Great backend tool for company's data and knowledge management. It serves us as an internal website (intranet) and a database where most of our files are saved. It's well connected within Microsoft's ecosystem, especially Teams, and allows everyone to collaborate and access company's data. Thanks to different settings, access rights are easy to enforce, and thus managing employees and their access rights is straight-forward. It's relatively easy to use, but setting the whole system the right way may take some time and effort, depending on organisation's needs. Cons It can have occasional bugs, though Microsoft support is generally reactive. When Modern SharePoint was introduced, some legacy settings from classic SharePoint remained, which can cause inconsistencies. Also, certain advanced settings aren’t available in the UI and require PowerShell, meaning admin access and basic coding skills (though this can usually be overcome with Copilot). Review Source Bill L. Vice President of Sales and Operations Information Technology and Services Used the software for: 2+ years ### "SharePoint Documentation " December 22, 2025 5.0 I was a main fa tor to setting up and roll out with our IT team. To date it has saved us time by providing remote access. Pros It allowed our company to work more remotely and share files a documents. It has stream lined our document libraries and made sure versions are updated. Cons Needed some help to set up to e syre administration was set and licenses controlled. Giving everyone access would have caused for choas with sites being created. Switched from [LANSCOPE Endpoint Manager On-Premises Edition](https://www.capterra.com/p/10011482/On-premises-LANSCOPE-Endpoint-Management/) Costing and ability for controls and set local as opposed to managed services. Review Source RS Rafael S. Direción de Operaciones Museums and Institutions Used the software for: 6-12 months ### "El perfecto integrador." October 29, 2025 5.0 Estoy encantado con la perfección que funciona, es el integrador a nivel de comunicación entre todas las aplicaciones del sistema. Pros Integración perfecta y profesional dentro de la oferta de Microsoft 365. Funciona muy rápido y preciso. Cons Al principio no encuentras sentido, que función tiene dentro del sistema, pero casi sin darte cuenta ves que es el eje de toda la sicnronización documental y de flujos. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft SharePoint La garantía de Microsoft y su elevada implantación mundial. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Resultaba mucho más profesional con una relación precio más razonable por no decir más ajustada. Review Source VR Verified Reviewer Territory Account Executive Information Technology and Services Used the software for: 1-2 years ### "Ms SharePoint Review" November 12, 2025 5.0 My overall experience with Ms SharePoint has been great. Collaborating with teams is easier since you can see all updates that are being made in real time. If you work in a dynamic team from all over the world or country, Ms SharePoint makes it easier to manage documents and some essential collateral. You can easily work with Excel files, Word Documents, PowerPoint documents and it’s very easy to edit and customise all these documents. You can easily create Folders and Sub Folders for hygiene and ease to find documents. I love Ms SharePoint and will continue using it. Pros Microsoft SharePoint has made life easy for my team. If you are talking about a central repository for documentation and collaboration, and SharePoint does it well. As a sales person, I create a lot of lead lists and collateral that I use on a day to day basis, and without a tool like Ms SharePoint, it would have been a nightmare managing all those lead lists and all that documentation. Ms PowerPoint has enabled us to create a central repository for our documents and collateral. I also love the fact that it’s easy to share those documents internally and even externally if you need to share the documents externally. It’s super safe and secure and it does make life a lot easier if you deal with a lot of documents Cons So far, I haven’t come across something I do not like about Ms SharePoint. You can access it from anywhere and it makes it easy to collaborate with teams Review Source CK Calvin K. Systems Analyst Information Technology and Services Used the software for: 2+ years ### "SharePoint Does A Lot, But Can Be Frustrating" December 15, 2025 4.0 SharePoint is a great singular application that can take care of many needs. This can lead to the application being bloated, but also very useful. Permissions are hard to get right, but this just means taking extra time upfront. In addition, support for SharePoint is very good, with a good amount of documentation available. Pros SharePoint does document management, intranet, and a low-code platform all-in-one. This makes it a one-stop shop for your organization to have their sites, files, and documents in a single location. Cons The permission system can be a nightmare to get right. Permissions are not always inherited properly with group permissions and individual permissions being difficult to manage. In addition, you have to deal with M365 groups vs SharePoint groups. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing Microsoft SharePoint It was cheaper to go with SharePoint as a single, integrated solution. While it may not be the best at everything, it is much easier than needing multiple platforms to achieve the same goals. Review Source VR Verified Reviewer Officer International Affairs Used the software for: 2+ years ### "Legacy and lousy " January 6, 2026 3.0 We have to use the software because it’s so embedded in our architecture, but I would strongly recommend looking at Google Drive and alternatives before you use this legacy beast Pros There are endemic version control issues depending on what version of SharePoint your admin is running. This can create a numerable headaches for teams trying to work under quick deadlines version control tries to address this but doesn’t. Cons The version control issue with multiple authors of one document can be completely debilitating. There are also issues if you have users working across Macs and Pcs. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) CMMC compliance forced us to google is not CMMC compliant Review Source Wealth A. Data Engineer Financial Services Used the software for: 2+ years ### "A fair efficient cloud storage" April 3, 2026 4.0 My overall experience with SharePoint has not been really bad asides from the small shortcomings on SharePoint end from time to time. It been fair Pros I love the collaboration feature that let's you share files and folders with people within and even outside my Organization so seamless and stressfree. Cons The persistent network issues that tends to happen from time to time The frequent synchronization issues between sharepoint and my folders The lag between SharePoint online and desktop The slowness of upload Review Source CG Carly G. Curriculum Designer and Trainer II Food & Beverages Used the software for: 2+ years ### "SharePoint for one and all" November 17, 2025 5.0 SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management. The downside of course is the lack of a universal link, but I think that is something maybe SharePoint can't consider adding into its future. Pros SharePoint is such a great tool for note taking and text editing which includes document management and file management. It allows me to edit files in real time so that users can see updates immediately. It also allows me to ensure that files can be shared and viewed by users and select who has what kind of access capability to the file. Cons What I like least about SharePoint is that because the links are tied into the file name and folder location that if the file name or folder location changes the link changes and the previous link is now broken. What I would like to see is an improvement of a universal link that allows updates to be made to the file and its location and yet the previous link can still function because it is a universal link. Review Source VR Verified Reviewer HR Human Resources Used the software for: 1-2 years ### "Ottimo strumento aziendale" April 14, 2026 4.0 Nel complesso è uno strumento molto potente e utile in ambito lavorativo, soprattutto per team e aziende. Una volta imparato ad usarlo, migliora molto la produttività e la gestione dei file. Tuttavia, richiede un po’ di pratica iniziale. Pros Ottima integrazione con tutto l’ecosistema Microsoft (Teams, Outlook, OneDrive). È molto utile per la gestione e condivisione dei documenti, con controllo delle versioni e collaborazione in tempo reale. Buono anche per organizzare contenuti aziendali e creare spazi di lavoro condivisi. Cons Interfaccia non sempre intuitiva, soprattutto per chi non è esperto. Alcune funzioni richiedono tempo per essere comprese. Può risultare lento o macchinoso in alcune operazioni, e la configurazione iniziale non è semplicissima. Review Source Junaid E. National IT Manager Hospitality Used the software for: 2+ years ### "Great Collaboration Tool" October 23, 2025 5.0 Overall, Sharepoint has been a reliable powerful platform for document management and team collaboration. Pros Sharepoint is great when it comes to integration with other microsoft tools like teams, onedrive, and outlook. it makes documents sharing and collaboration within team so much easier. Cons Web interface can be a little overwhelming for new users. some settings and permissions take time to configure properly. it also require decent internet speed to perform smoothing. Review Source EM Elizabeth M. Director of IS Project Management Mental Health Care Used the software for: 6-12 months ### "Easy Collaboration with Others on Files " September 18, 2025 5.0 My overall experience with micro soft, SharePoint has been a pleasant one considering I have been using it to store project files along with sharing out files with my project stakeholders. We can edit and work on documents together in real time. I also love how it integrate with Microsoft planner as well as we do use it to track projects and this does connect back to Microsoft SharePoint to store files. Pros I love how easy it is to use Microsoft SharePoint for file management. When it comes to document management, I do need to work with my team members and collaborate on files and this is something Microsoft SharePoint is able to do really well. We are able to do real-time collaboration on documents Within SharePoint and it’s very easy to use. We really enjoy the comments feature on documents because it sends an email to the user about notes to the document. I also really appreciate the library check in and out file feature. It’s a great way to lock a file for whatever review or editing you need to make to it and check it back in when you’re done. I also really appreciate how I rarely run into any issues while using the product and sharing out with team members is extremely easy. Cons We are still trying to figure out how guest accounts work with Microsoft SharePoint, considering our organization does work with external users that need access to our files. Otherwise, I have no issues. Switched from [ownCloud](https://www.capterra.com/p/176602/ownCloud/) Microsoft SharePoint is part of our Microsoft suite at our organization and it was a good switch. Review Source Nrupa M. Marketing Operations Manager E-Learning Used the software for: 2+ years ### "Centralized, Secure & Scalable" January 27, 2026 5.0 Pros Value for money, easy to use tool, centralized document management and collaboration. Having version control and structured folders really helped keeping everything organized and accessible. Cons Configuring site, permissions and navigation could be time-consuming, especially for new users. It is not always intuitive without proper governance. Review Source ZF Zach F. Staff Accountant Philanthropy Used the software for: 2+ years ### "Seamless Storage Experience " March 16, 2026 5.0 Overall, my experience with SharePoint has been great over the last 12 months. I have not had any issue, so I cannot attest to Microsoft's customer service support. However, it should be commendable that I have never had to reach out. Pros We use Microsoft SharePoint for storing all our organization files. What we like the most is the ability to login from anywhere or any device to access, manage, and store our files. Cons Only downside of SharePoint is that for it to work it requires an internet connection at all times. So if internet is down so is your business operations. I would recommend storage on site as a backup for this purpose. Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Powerful Collaboration with a Steep Learning Curve" February 8, 2026 3.0 My overall experience with Microsoft SharePoint has been productive but challenging, offering strong collaboration and document management features while requiring time to learn and manage effectively. Pros Centralized collaboration, robust document management, tight Microsoft 365 integration, customizable workflows, strong permissions. Cons The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually requires significant training. Review Source Christie S. Meetings and Management Director Civic & Social Organization Used the software for: 1-2 years ### "Sharing my POV" August 6, 2025 5.0 Overall the experience is not negative. It’s a great tool for our company. It’s always great to make things easier for a team and it saves so much timw Pros Sharepoint is a great software tool for organizations because you can make accessible files to everyone without compromising integrity and privacy and continuous sharing of attachments Cons The correct Drive is not always opened when saving. This gets frustrating when you believ you have shared something to the sharepoint, are away from your computer and have to try to give the team acceess to a file while away. Switched from [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Accessibility to all staff members. This allows anyone access to pertinent documents Review Source ML Max L. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Empowering Collaboration with SharePoint’s Seamless Integration" June 20, 2025 5.0 Overall, it’s been a reliable and scalable solution for team collaboration and content sharing. Whether managing document libraries, implementing workflows, or administering user permissions, SharePoint provides a solid foundation that grows with the organization’s needs. It’s clear that Microsoft continues to enhance the platform with usability and integration in mind. Pros What stands out most is SharePoint’s ability to centralize collaboration and content management across an organization. Its seamless integration with Microsoft 365, customization options, and robust permission control make it a highly flexible platform. As an IT engineer, the ease of configuring workflows through Power Automate and managing site architecture is a huge plus. Cons If there’s one area for improvement, it would be the initial learning curve for end users. While SharePoint is powerful, some users may find navigation or customization daunting without guidance. Thankfully, with proper onboarding and support, this becomes a manageable hurdle. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft SharePoint We considered staying on Google but Microsoft worked better for us. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) We made the switch from Google Workspace to Microsoft 365 to take advantage of its seamless integration across applications like Outlook, Teams, SharePoint, and OneDrive. The unified ecosystem has significantly improved our productivity and collaboration, especially with features like real-time co-authoring in Office apps and advanced data security options. Microsoft’s enterprise-grade tools also offer more robust controls for IT management, which made the transition a strategic upgrade for our growing needs. Review Source VR Verified Reviewer Learning and Development Manager Civic & Social Organization Used the software for: 2+ years ### "SharePoint - Great for collaborating " July 21, 2025 5.0 Overall, SharePoint is intuitive when it comes to updating content and is very much a step by step approach. The way we are able to tailor it to our needs allows our own brand identity to shine through the platform. It’s been great to see the functionality of it improve over time. Pros It’s has given our organisation a central space to share updates, improve access to resources and key functions as well as collaborate more efficiently. SharePoint is an integral part of our staff and volunteer communication plans and has allowed us to enhance communication in a hybrid working environment. Cons At times, content feels a little restricted due to templates and divides set for pages but this has improved over time. Review Source Matt B. Director of Products Computer Software Used the software for: 2+ years ### "Decent for sending & accessing files via shared links... but a massive pain to FIND files" January 26, 2026 2.0 It is absolutely one of the weaker offings from Microsoft. Their product messaging is also very confusing. Even after being in the 365 ecosystem for nearly a decade, I'm honestly still not completely sure of the difference between SharePoint and OneDrive... IS there a difference? Pros Since my company already uses most of the other products in the Microsoft 365 ecosystem, SharePoint provides a basic way of sharing files across the different apps and between coworkers/teams. Cons While using it for sharing a file at a time is a decent experience, using SharePoint as a true cloud file management system is kind of a nightmare. Going right into SharePoint to find a specific file you know exists is sort of like trying to find a needle in a giant, poorly managed, unorganized thrift store full of assorted junk. Review Source VR Verified Reviewer IT Manager Legal Services Used the software for: 2+ years ### "Adaptability of SharePoint!" December 16, 2025 4.0 Great experience overall. Reduces the stress of losing documents, ability to expand, and the ability to restore any lost documents with ease. Pros The ability to expand our library without hassle. The ability to add more SharePoint sites for each team, and keeping each teams responsibilities separate. Cons The OneDrive connection to the File Explorer constantly is having issues and not fully syncing. If there is a small period of time that the connection struggles, we are taking way too long to catch up. 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