--- title: "Microsoft SharePoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Microsoft SharePoint Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/1167/SharePoint/" page_type: "product" language: "en" --- # Microsoft SharePoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft SharePoint ## What is Microsoft SharePoint? Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing. ## What is Microsoft SharePoint used for? [Document Management](https://www.capterra.com/document-management-software/)[Content Collaboration](https://www.capterra.com/content-collaboration-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 5,454 user reviews Reviews sentiment Positive 87% Neutral 11% Negative 2% Pros & cons Centralized secure document sharing Real-time collaborative workspace Frequent glitches and reliability concerns Slow performance with large files Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - Knowledge Management / 2026 - Content Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft SharePoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft SharePoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft SharePoint 4.4 (5,454) VS. [4.2 (998)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $5 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (5,438) Ease Of Use 4.0 (29,020) Value For Money 4.2 (3,370) Value For Money 4.2 (20,582) Customer Service 4.1 (3,250) Customer Service 4.0 (18,613) ## Microsoft SharePoint alternatives Highest Rated [4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,017)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) ## FAQs about Microsoft SharePoint Overview ### What problems does Microsoft SharePoint solve? Microsoft SharePoint solves scattered document storage, duplicate file versions, weak access control, and fragmented team communication by centralizing files, intranet content, and live co-authoring in one cloud workspace. Project managers, operations teams, HR, sales, and distributed departments benefit most when coordinating projects, training materials, policies, and external file sharing securely. Answer based on 3127 reviews Overview ### Which roles and teams benefit most from Microsoft SharePoint? Microsoft SharePoint is most used by project managers, IT teams, business analysts, and operations leaders who need centralized document management, internal collaboration, and process visibility. Executives and office administrators use it to organize company knowledge, while developers, marketers, educators, and recruiters rely on it for content sharing, team coordination, and workflow standardization. Answer based on 5380 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Microsoft SharePoint built for? Microsoft SharePoint is built for small businesses first, with 45% of reviewers from that segment, and it is most common in Information Technology and Services at 10%. It also serves enterprises at 35% and midsize businesses at 20%, with additional adoption in Computer Software at 7% and Hospital & Health Care at 4%. Answer based on 5451 reviews Features and Usability ### What are the key features of Microsoft SharePoint? Microsoft SharePoint includes core document management features like document sharing, version control, file upload, and real-time editing. Common differentiators include access controls and permissions, team sites for department management, customizable lists and forms, and workflow management for approvals, project tracking, and internal communication. Answer based on 1780 reviews Pricing ### How much does it cost and what fees or limitations are included? Microsoft SharePoint starts at $5/user/month for SharePoint Plan 1, or comes with Microsoft 365 Business Standard at 12.5/user/month, and a free trial is available. Reviewers say it can feel costly for small businesses, while others find it low-cost or effectively included with existing Microsoft 365 licensing. Answer based on 418 reviews Integrations ### Which third-party tools and platforms does Microsoft SharePoint integrate with? Microsoft SharePoint integrates with 13 third-party tools and platforms, with the strongest adoption across Microsoft 365, OneDrive, Microsoft Teams, Microsoft Outlook, Microsoft Excel, and Microsoft Word. It also connects with Microsoft Power BI, Microsoft Power Automate, Google Drive, Confluence, Microsoft PowerPoint, Microsoft OneNote, and Yammer. Answer based on 1334 reviews Getting Started and Support ### How easy is it to onboard and train a team on Microsoft SharePoint? Microsoft SharePoint offers a manageable start for basic document access, especially for teams already using Microsoft tools, and video training is available. Reviewers say end users often learn everyday tasks quickly, while admins, site owners, and less technical staff usually need more time for setup, permissions, and advanced features. Answer based on 540 reviews Getting Started and Support ### What customer support options does Microsoft SharePoint offer, and how do users rate the experience? Microsoft SharePoint offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, quick, and effective, especially for technical fixes, but experiences vary: some report long waits, reactive follow-up, weak documentation, and inconsistent resolution for more complex issues. Answer based on 98 reviews Security ### How does Microsoft SharePoint handle data security and access control? Microsoft SharePoint uses granular permissions at the site, library, folder, and document level, with role- and group-based access, read-only restrictions, password protection, MFA, encryption, version history, check-in/check-out, auditing, and expiring or disabled sharing links. It also supports secure external sharing, though reviewers say permissions can be confusing, unstable, and sometimes require repeated fixes. Answer based on 834 reviews ## Who uses Microsoft SharePoint? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized secure document sharing 95% positive reviews out of 1441 Most users comment document sharing in SharePoint enables secure, centralized access and easy collaboration across teams, departments, and external partners, supporting various file types and real-time updates. Paula G. Engineering Project Manager, 5,001 - 10,000 employees. "What I appreciate best about SharePoint is that it allows me to effortlessly share and collaborate on numerous documents with multiple staff while keeping us all on the same platform." Frequent glitches and reliability concerns 70% negative reviews out of 335 Most reviewers describe bugs and issues in SharePoint, including crashes, glitches, document locking, and browser compatibility problems, which disrupt workflow and require ongoing troubleshooting. Anonymous User Director of Market Research, 51 - 200 employees. "The bugs do make it annoying at times and makes you wonder why something so simply can be buggy." Real-time collaborative workspace 95% positive reviews out of 655 Most reviewers indicate collaboration features in SharePoint foster real-time teamwork, streamlined project management, and efficient document co-authoring, enhancing productivity for distributed and cross-functional teams. Andrew W. Senior Sales Associate, 51 - 200 employees. "The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!" Slow performance with large files 81% negative reviews out of 310 Most users report performance and speed in SharePoint can be sluggish, especially with large files, complex sites, or slower internet, causing delays and reduced productivity. Andrea M. Vice President, Instructional Design Services, 11 - 50 employees. "When you start working with a large volume of documents in a SharePoint library, the system can become rather slow and clunky which is frustrating." Seamless Microsoft ecosystem integration 91% positive reviews out of 282 Most reviewers find integrations with Microsoft products in SharePoint simplify workflows, enable smooth data sharing, and support connectivity with both internal and third-party business applications. Anonymous User Professor, 51 - 200 employees. "Overall, I like Microsoft SharePoint, and I believe its integration with other Microsoft 365 products improves its functionality a lot." Unreliable file synchronization process 65% negative reviews out of 185 Most users report file synchronization in SharePoint is inconsistent, with sync delays, conflicts, and issues when multiple users edit or when integrating with OneDrive and desktop clients. Sneha K. Program Manager, 10,001+ employees. "When multiple users are working on the same file in SharePoint there is always sync issues and one of the user has to close the file before the other user can save his progress" ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Microsoft SharePoint supports all three of the features reviewers rate most highly: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep documents organized in a central location, and share information across teams more efficiently, allowing teams to manage content with better control and faster access. Secure Data Storage 4.6 (475) 73.47% of 475 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches File Sharing 4.7 (1,317) 69.70% of 1317 reviewers that rated this feature as important or highly important With this capability, you can easily and securely share files internally and externally, set permissions, and collaborate in real time. Reviewers appreciate seamless sharing, link-based access, version control, and integration with OneDrive, but mention upload issues and desire more granular external controls. Mobile Access 4.4 (33) 90.91% of 33 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.4 (1,471) 63.56% of 1471 reviewers that rated this feature as important or highly important SharePoint helps you manage detailed permissions at site, folder, or file level, supporting secure collaboration. Reviewers appreciate granular access, group management, and integration with Active Directory, though some find external sharing setup complex and the interface occasionally confusing. Collaboration Tools 4.5 (1,385) 65.34% of 1385 reviewers that rated this feature as important or highly important It gives you real-time co-authoring, shared workspaces, and integration with Teams and Office apps. Reviewers appreciate easy teamwork, version history, and reduced email reliance, though some note occasional file duplication and wish for more admin control over approving changes. Document Management 4.6 (1,052) 65.97% of 1052 reviewers that rated this feature as important or highly important Microsoft SharePoint offers centralized document organization, version tracking, and secure access. Users think it streamlines finding, editing, and sharing files, supports Office integration, and enables collaboration, though some mention interface inefficiencies and syncing issues on smaller screens. Microsoft SharePoint 59 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: SharePoint helps you manage detailed permissions at site, folder, or file level, supporting secure collaboration. Reviewers appreciate granular access, group management, and integration with Active Directory, though some find external sharing setup complex and the interface occasionally confusing. - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Blogs: Allows users to publish blogs on social site - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: It gives you real-time co-authoring, shared workspaces, and integration with Teams and Office apps. Reviewers appreciate easy teamwork, version history, and reduced email reliance, though some note occasional file duplication and wish for more admin control over approving changes. - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: You benefit from centralized storage for diverse content types, version control, and flexible organization. Reviewers indicate it simplifies access, supports custom fields, and integrates with Office, but some mention content management can be time-consuming for small teams and lacks advanced file conversion. - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Management: Microsoft SharePoint offers centralized document organization, version tracking, and secure access. Users think it streamlines finding, editing, and sharing files, supports Office integration, and enables collaboration, though some mention interface inefficiencies and syncing issues on smaller screens. - Document Review: Review and analyze existing information across documents - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Sharing: With this capability, you can easily and securely share files internally and externally, set permissions, and collaborate in real time. Reviewers appreciate seamless sharing, link-based access, version control, and integration with OneDrive, but mention upload issues and desire more granular external controls. - File Transfer: Move files across different systems or networks - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Office Suite: A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Editing: Preview and make real-time changes in the web content - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (5,431) 4.3 Based on 5,431 reviews ## Pricing Value for money 4.2 (3370) Free Trial [View pricing plan details](https://www.capterra.com/p/1167/SharePoint/pricing/) SharePoint (Plan 1) $5.00 Per User,Per Month It includes: - Secure File Sharing - Co-Authoring - Content Management - Document Libraries - Document Versioning - Access Control - Troubleshooting - Mobile App Microsoft 365 Business Standard $12.50 Per User,Per Month It includes: - Browser, Mobile, Desktop apps - Microsoft Teams Calling - Attendee Registration - Easily Host Webinars - Reporting Tools - Video Editing - Collaborative Workspace - Custom Business Email Value for money 4.2 (3,370) 4.2 Based on 3,370 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (3250) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (3,250) 4.1 Based on 3,250 reviews ## User reviews Overall rating 4.4 Based on 5,454 reviews Filter by rating 5(2799) 4(1941) 3(588) 2(98) 1(28) Mentioned topic Sorted by most recent AN Anonymous User Administrative Consumer Goods ### "Decent tool for team work." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 31, 2026 All in all my experience with SharePoint is neither bad nor very great. It's been an average tool for me specifically, but the thing to be appreciated here is that it definitely offers the features that are great to use for everyday work and that too at a very reasonable value of money. Pros The best thing of SharePoint is it's document management handling. It helps in keeping files organized in folders in one place. It also works great in management of employees by providing them the access of documents or work related updates. Also it's feature of communication made my work easier as it makes easy to share updates or projects in no time. Cons The user interface feels confusing at times, specially it might intimidate the new users. I personally found it difficult to locate some basic features. Also the customer service never stood up to my expectations while assisting with some complex issues . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Internal Auditor Banking ### "Great organizational tool for company intranet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 Overall SharePoint has been an excellent way of managing company documents. As the Internal Auditor at my comapny, I appreciate how easy it is to search for a specific policy and view it. Pros My company uses SharePoint as the company intranet. It houses departments’ individual pages, including all policies, documents, and links to relevant websites and resources related to each department. Cons Sometimes it’s difficult to find the resources I’m looking for on the user interface, but that may be a result of how my company has organized the webpages, and not SharePoint itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea L. Innovation Manager Translation and Localization ### "Efficient Document Management Within the Microsoft Ecosystem" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Overall, our experience with SharePoint has been very positive. It has become an important part of how we store, organize, and collaborate on documents across the business. Having a centralized platform has made it much easier to manage files, control access, and work efficiently with colleagues, especially on shared projects. While there are a few areas that could be more user-friendly, the platform is reliable, integrates well with other Microsoft tools, and has helped improve collaboration and document management throughout our organization. Pros SharePoint has been a really useful tool for keeping our documents organized and making collaboration much easier across different teams. Since everything is stored in one place, it's simple to find the latest version of a file, work on documents at the same time as colleagues, and control who has access to sensitive information. The integration with Microsoft Office also means there’s no need to switch between different platforms, which saves time in day-to-day work. From an administrative perspective, managing permissions and user access is straightforward, and the platform offers enough flexibility to adapt to different projects and departments. It has also become a reliable space for sharing internal documentation, procedures, and other resources that employees need on a regular basis. Like most enterprise tools, there is a bit of a learning curve when setting up more advanced features, but for everyday users it's quite intuitive once they're familiar with it. Whenever we've needed guidance, Microsoft's documentation and support resources have been helpful. Overall, SharePoint has improved the way we manage documents and collaborate internally. It's a solid solution for businesses looking for a secure and centralized platform that works well within the Microsoft ecosystem. Cons One of the main drawbacks is that the interface can sometimes feel a bit cluttered, especially when navigating more complex site structures. Setting up and customizing SharePoint also requires some technical knowledge, so getting the most out of the platform often depends on having an experienced administrator. In addition, search results can occasionally be inconsistent if documents and metadata aren't well maintained. Despite these points, none of them have been significant enough to outweigh the overall benefits we've experienced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rachel T. Accounts Administrator Construction ### "Microsoft SharePoint Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2026 Microsoft Sharepoint is a handy tool when used in combination with Microsoft Teams to enable screen sharing of information. Pros Microsoft Sharepoint is very handy for sharing images and documents during our weekly team meetings. Cons When using multiple display monitors, sometimes it's hard to find the monitor with the document on you are trying to share. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Cassandra R. Marketing Manager Retail ### "Good daily tool for team files, forms, and shared work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2026 Overall, SharePoint has been very useful in both operations and IT-related work. I have used it heavily for shared files, forms, team sites, and business processes. It takes cleanup and structure, but it has been a very helpful tool. Pros What I like most about SharePoint is that it gives us a practical place to manage shared work across different teams. We have used it for department sites, intake forms, calendars, image files, and business documents where multiple people need access. Cons What I like least is that SharePoint can get messy if nobody owns the structure. When there are too many sites, folders, and permission layers, users can get confused about where something should go or which file is the right one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dave R. Manager Mechanical or Industrial Engineering ### "Excellent Platform for Team Collaboration and Shared Projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 16, 2026 Our overall experience with Microsoft SharePoint has been very positive. It has become an essential collaboration platform where teams can securely share project files, reports, procedures, and other business documents in one centralized location. Having a single workspace for collaboration has improved communication, reduced duplicate files, and ensured everyone has access to the latest information. From an IT perspective, SharePoint has significantly improved teamwork, document sharing, and overall organizational productivity. Pros Microsoft SharePoint provides a centralized platform for teams to collaborate, share documents, and manage project information. We use it extensively to store reports, maintain shared project files, and collaborate across departments. The integration with Microsoft 365 makes it easy for everyone to access current documents while improving teamwork and productivity. Cons The platform offers extensive features, which can make site organization and permissions somewhat challenging without proper planning. New users may also need some training to become familiar with navigating document libraries and team sites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel R. COO Retail ### "SharePoint Has Become the Backbone of Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 12, 2026 My overall experience has been very positive. I used SharePoint heavily at Party City and now at Party Wow. It helps us organize information, automate workflows and manage many day-to-day business processes in one place. Pros I like how SharePoint brings so many parts of our business together. We use it for forms, calendars, product images, inventory information and team sites. The Teams and Power Automate integrations make it especially useful. Cons My biggest frustration is the mix of modern and classic SharePoint. Some settings and features are easier to find in one view than the other, so building or updating a site can feel more complicated than it should. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jonathan K. Chief Marketing Officer Insurance ### "Good Features, but Not the Easiest to Use" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 July 10, 2026 Overall, my experience with Microsoft SharePoint has been average. It does a good job of managing documents and supporting collaboration, especially if your organization already uses Microsoft 365. That said, the learning curve, occasional performance issues, and somewhat confusing interface kept it from being a tool I really enjoyed using. It's a solid platform with useful features, but I think there's room to make it more user-friendly. Pros What I liked most about Microsoft SharePoint was how easy it made it to store, organize, and share documents across a team. Having everything in one place with version history and permission controls helped keep files organized and reduced confusion. It also integrates well with other Microsoft 365 apps, which made collaboration more convenient for our team. Cons What I liked least about Microsoft SharePoint was that it isn't very intuitive, especially for new users. Finding certain settings or managing permissions can be confusing, and customizing sites often requires more technical knowledge than expected. It also felt a little slow at times, especially when navigating larger document libraries. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brendan R. Workshop Manager Computer Hardware ### "The digital backbone for organized company documentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 6, 2026 S harePoint is an essential piece of infrastructure for us. It’s moved us away from scattered file servers to a modern, cloud-based intranet that scales as we grow. While it does require some investment of time and discipline to keep the architecture clean, the trade-off is a much more organised, secure, and professional way to manage our company's collective knowledge. Pros SharePoint is the best place to keep our organization’s 'source of truth.' It’s fantastic for structured document management storing company policies, HR forms, and project documentation in a way that is secure and easy for the whole team to navigate. The integration with Microsoft 365 is seamless, and having granular control over permissions and document versioning is essential for keeping our sensitive data organised and protected. Cons The setup can be quite complex. Because it is so powerful and flexible, it’s very easy to end up with a cluttered, confusing site structure if you don't have someone on the team who is dedicated to maintaining it. The learning curve for setting up sites and managing permissions correctly is definitely steeper than just using a basic shared folder. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Josh D. IT Support Engineer Information Technology and Services ### "Powerful Document Management and Collaboration Platform That Can Be Complex to Manage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 1, 2026 Overall it’s a solid platform once it’s set up properly, works best if you’re already using Microsoft 365. Great for keeping documents organised and improving collaboration, but if it’s not managed well it can get messy and frustrating fairly quickly. Pros SharePoint is good value if you’re already on Microsoft 365, gives you a central place to store, organise and share files without needing another system. It handles document management well with version control, permissions, structured libraries so everything stays in one place and easier to find once it’s set up right. It works well with Teams and OneDrive too, makes collaboration and sharing simple across users. Security is solid and having everything in one platform helps keep things controlled. It’s also flexible enough to build basic intranet pages or internal sites for communication. Cons Value drops a bit if you need extra support or time spent managing it. Support can be slow unless you’ve got the right plan. Employee access and permissions are powerful but easy to overcomplicate, can end up confusing who has access to what. The interface isn’t the most intuitive, takes time to get used to and can feel cluttered, especially for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/1167/SharePoint/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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