--- title: "Microsoft SharePoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Microsoft SharePoint Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/1167/SharePoint/" page_type: "product" language: "en" --- # Microsoft SharePoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft SharePoint ## What is Microsoft SharePoint? Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing. ## What is Microsoft SharePoint used for? [Document Management](https://www.capterra.com/document-management-software/)[Content Collaboration](https://www.capterra.com/content-collaboration-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 5,461 user reviews Reviews sentiment Positive 87% Neutral 11% Negative 2% Pros & cons Centralized secure document sharing Real-time team collaboration tools Frequent glitches and reliability problems Slow performance with large files Starting price $5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - Knowledge Management / 2026 - Content Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft SharePoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.microsoft.com/&name=Microsoft SharePoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft SharePoint 4.4 (5,461) VS. [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $5 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (5,445) Ease Of Use 4.0 (29,091) Value For Money 4.2 (3,376) Value For Money 4.2 (20,647) Customer Service 4.1 (3,256) Customer Service 4.0 (18,679) ## Microsoft SharePoint alternatives Highest Rated [4.6 (6,102)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,021)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (100)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/1167/SharePoint/alternatives/) ## FAQs about Microsoft SharePoint Overview ### What problems does Microsoft SharePoint solve? Microsoft SharePoint solves scattered document storage, duplicate file versions, weak access control, and fragmented team communication by centralizing files, intranet content, and live co-authoring in one cloud workspace. Project managers, operations teams, HR, sales, and distributed departments benefit most when coordinating projects, training materials, policies, and external file sharing securely. Answer based on 3127 reviews Overview ### Which roles and teams benefit most from Microsoft SharePoint? Microsoft SharePoint is most used by project managers, IT teams, business analysts, and operations leaders who need centralized document management, internal collaboration, and process visibility. Executives and office administrators use it to organize company knowledge, while developers, marketers, educators, and recruiters rely on it for content sharing, team coordination, and workflow standardization. Answer based on 5380 reviews Overview ### What company size and industries is Microsoft SharePoint built for? Microsoft SharePoint is built for small businesses first, with 45% of reviewers from that segment, and it is most common in Information Technology and Services at 10%. It also serves enterprises at 35% and midsize businesses at 20%, with additional adoption in Computer Software at 7% and Hospital & Health Care at 4%. Answer based on 5451 reviews Features and Usability ### What are the key features of Microsoft SharePoint? Microsoft SharePoint includes core document management features like document sharing, version control, file upload, and real-time editing. Common differentiators include access controls and permissions, team sites for department management, customizable lists and forms, and workflow management for approvals, project tracking, and internal communication. Answer based on 1780 reviews Pricing ### How much does it cost and what fees or limitations are included? Microsoft SharePoint starts at $5/user/month for SharePoint Plan 1, or comes with Microsoft 365 Business Standard at 12.5/user/month, and a free trial is available. Reviewers say it can feel costly for small businesses, while others find it low-cost or effectively included with existing Microsoft 365 licensing. Answer based on 418 reviews Integrations ### Which third-party tools and platforms does Microsoft SharePoint integrate with? Microsoft SharePoint integrates with 13 third-party tools and platforms, with the strongest adoption across Microsoft 365, OneDrive, Microsoft Teams, Microsoft Outlook, Microsoft Excel, and Microsoft Word. It also connects with Microsoft Power BI, Microsoft Power Automate, Google Drive, Confluence, Microsoft PowerPoint, Microsoft OneNote, and Yammer. Answer based on 1334 reviews Getting Started and Support ### How easy is it to onboard and train a team on Microsoft SharePoint? Microsoft SharePoint offers a manageable start for basic document access, especially for teams already using Microsoft tools, and video training is available. Reviewers say end users often learn everyday tasks quickly, while admins, site owners, and less technical staff usually need more time for setup, permissions, and advanced features. Answer based on 540 reviews Getting Started and Support ### What customer support options does Microsoft SharePoint offer, and how do users rate the experience? Microsoft SharePoint offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, quick, and effective, especially for technical fixes, but experiences vary: some report long waits, reactive follow-up, weak documentation, and inconsistent resolution for more complex issues. Answer based on 98 reviews Security ### How does Microsoft SharePoint handle data security and access control? Microsoft SharePoint uses granular permissions at the site, library, folder, and document level, with role- and group-based access, read-only restrictions, password protection, MFA, encryption, version history, check-in/check-out, auditing, and expiring or disabled sharing links. It also supports secure external sharing, though reviewers say permissions can be confusing, unstable, and sometimes require repeated fixes. Answer based on 834 reviews ## Who uses Microsoft SharePoint? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized secure document sharing 95% positive reviews out of 1451 Most reviewers describe document sharing as seamless, enabling secure, centralized access and real-time collaboration. Meghan M. Clinical Research Coordinator, 201 - 500 employees. "I like the program because it allows for document sharing and management in real time across the entire company and anyone can upload." Frequent glitches and reliability problems 71% negative reviews out of 336 Most reviewers describe bugs and issues, including crashes, glitches, and inconsistent behavior disrupting daily operations. Anonymous User Director of Market Research, 51 - 200 employees. "The bugs do make it annoying at times and makes you wonder why something so simply can be buggy." Real-time team collaboration tools 95% positive reviews out of 661 Most reviewers find collaboration features essential for real-time teamwork, project management, and streamlined communication. Andrew W. Senior Sales Associate, 51 - 200 employees. "The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate on, especially when we are all in different locations!" Slow performance with large files 81% negative reviews out of 313 Most reviewers report performance and speed issues, especially with large files, heavy usage, or slow connections. Andrea M. Vice President, Instructional Design Services, 11 - 50 employees. "When you start working with a large volume of documents in a SharePoint library, the system can become rather slow and clunky which is frustrating." Seamless Microsoft ecosystem integration 92% positive reviews out of 286 Most reviewers indicate integrations with Microsoft tools simplify workflows, centralize data, and boost productivity. Akshay T. Lead Salesforce QA Analyst, 51 - 200 employees. "The integration with Microsoft 365 tools like Teams, Outlook, and OneDrive makes day-to-day work much more efficient." Unreliable file synchronization process 65% negative reviews out of 188 Most users report file synchronization issues, including slow syncing, conflicts, and inconsistent updates across devices. Sneha K. Program Manager, 10,001+ employees. "When multiple users are working on the same file in SharePoint there is always sync issues and one of the user has to close the file before the other user can save his progress" ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Microsoft SharePoint supports all three of the features reviewers rate most highly: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep documents organized in a central location, and share information across teams more efficiently, allowing teams to manage content with better control and faster access. Secure Data Storage 4.6 (477) 73.58% of 477 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches File Sharing 4.7 (1,322) 69.82% of 1322 reviewers that rated this feature as important or highly important With SharePoint, you can securely share files both internally and externally, set granular permissions, and collaborate in real time. Reviewers appreciate the intuitive sharing process, real-time editing, and seamless integration with Microsoft 365, though some mention slow uploads and limited external sharing controls. Mobile Access 4.3 (37) 89.19% of 37 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.5 (1,390) 65.47% of 1390 reviewers that rated this feature as important or highly important You benefit from real-time co-authoring, integrated task management, and seamless teamwork via Microsoft Teams and Office apps. Reviewers appreciate how these tools reduce email clutter and support remote work, though some note occasional file duplication and a learning curve for new users. Access Controls/Permissions 4.4 (1,473) 63.61% of 1473 reviewers that rated this feature as important or highly important You can precisely manage who views, edits, or shares content at site, folder, or file level. Reviewers highlight the flexibility and security, including integration with Azure and Active Directory, but some find external sharing setup complex and the permission interface occasionally confusing. Document Management 4.6 (1,054) 66.03% of 1054 reviewers that rated this feature as important or highly important SharePoint gives you centralized document storage, robust version control, and easy organization with metadata and folders. Users think it streamlines finding, editing, and securing documents, but some mention interface inefficiencies and browser compatibility issues with older Office files. Microsoft SharePoint 60 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: You can precisely manage who views, edits, or shares content at site, folder, or file level. Reviewers highlight the flexibility and security, including integration with Azure and Active Directory, but some find external sharing setup complex and the permission interface occasionally confusing. - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Blogs: Allows users to publish blogs on social site - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: You benefit from real-time co-authoring, integrated task management, and seamless teamwork via Microsoft Teams and Office apps. Reviewers appreciate how these tools reduce email clutter and support remote work, though some note occasional file duplication and a learning curve for new users. - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: SharePoint offers centralized, flexible content storage for various file types, version control, and easy organization. Reviewers indicate it supports efficient access and sharing, but some feel content management can be time-consuming for small teams and wish for more built-in file conversion options. - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Management: SharePoint gives you centralized document storage, robust version control, and easy organization with metadata and folders. Users think it streamlines finding, editing, and securing documents, but some mention interface inefficiencies and browser compatibility issues with older Office files. - Document Review: Review and analyze existing information across documents - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Sharing: With SharePoint, you can securely share files both internally and externally, set granular permissions, and collaborate in real time. Reviewers appreciate the intuitive sharing process, real-time editing, and seamless integration with Microsoft 365, though some mention slow uploads and limited external sharing controls. - File Transfer: Move files across different systems or networks - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Office Suite: A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Editing: Preview and make real-time changes in the web content - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (5,438) 4.3 Based on 5,438 reviews ## Pricing Value for money 4.2 (3376) Free Trial [View pricing plan details](https://www.capterra.com/p/1167/SharePoint/pricing/) SharePoint (Plan 1) $5.00 Per User,Per Month It includes: - Secure File Sharing - Co-Authoring - Content Management - Document Libraries - Document Versioning - Access Control - Troubleshooting - Mobile App Microsoft 365 Business Standard $12.50 Per User,Per Month It includes: - Browser, Mobile, Desktop apps - Microsoft Teams Calling - Attendee Registration - Easily Host Webinars - Reporting Tools - Video Editing - Collaborative Workspace - Custom Business Email Value for money 4.2 (3,376) 4.2 Based on 3,376 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (3256) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (3,256) 4.1 Based on 3,256 reviews ## User reviews Overall rating 4.4 Based on 5,461 reviews Filter by rating 5(2803) 4(1944) 3(588) 2(98) 1(28) Mentioned topic Sorted by most recent Adam M. Senior Technical Writer Information Technology and Services ### "Empowers anyone to build impressive sites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 1, 2026 I built an internal hub site from the ground up for my department. It then grew in scope and now has an audience of hundreds of my collegues. It is easy to launch, manage and update the site which is important in our fast changing industry. Pros It is relatively easy to produce and maintain a slick, valuable knowledge sharing site, especially if your organization uses Microsoft Office platform already. It represents good value considering the range of features and the UI is modern, simple and functional. There is more than one way of doing the same thing. Document libraries are simple to maintain and show metadata to manage them. Integration with Outlook makes sending out monthly newsletters or other memos simple. I can also train a Copilot AI chatbot on the content which has been very valuable. Cons There is a limited amount of page layouts which means it is not possible to make optimal use of the screen real estate and users need to scroll. The tiles can only be 2, 3 or 5. and the edges of the screen appear to be wasted space. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Claire E. Sales Manager Information Technology and Services ### "Sharepoint review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 Great, really like, great to share, collaborate and particularly good if you want somewhere to store joint project details Pros Really like the idea of share point and the ability to collaborate across the business documents with colleagues Cons Can’t think of anything I don’t like about share point. It does exactly what it says on the tin! Great software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Adam S. Head of Transformation Planning Telecommunications ### "Does what it says on the tin" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 19, 2026 Positive but not ground breaking. It does what it needs to do but couldn't be used as a standalone capability. Pros Really easy to configure and set up. The integration with teams channels is superb and makes organising data and files easy. Cons SharePoint is quite restrictive in functionality especially if you need customisation to extract maximum value. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Misty K. Director of Community Based Initiatives Non-Profit Organization Management ### "Useful, but More Complicated Than It Should Be" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 August 19, 2026 My overall experience with Microsoft SharePoint has been okay, but not great. It is useful for storing and sharing documents, especially if your organization already uses Microsoft products. However, it can feel clunky, confusing, and more complicated than it needs to be. It gets the job done, but it is definitely not a platform I enjoy using. Pros What I like most about Microsoft SharePoint is having one central place to store and share documents with the team. It works well with other Microsoft apps and makes collaboration easier when everything is organized properly. That said, it is not always the most user-friendly platform, but it does the basic job. Cons What I like least about SharePoint is that it is not very user-friendly. Finding documents or figuring out where something was saved can feel more complicated than it should be. It works, but the layout and navigation can be confusing, especially when multiple people organize files differently. Sometimes it feels like you need a treasure map just to find one document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Luke H. Learning and Development Manager Construction ### "It Works Well But Can Have Problems" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 17, 2026 For our purposes it works very well. It has been having some problems lately with communication issues that seem to be somewhat expected with Microsoft products as they change their security features. Pros It's a pretty straightforward product that serves well as a document storage location and internal portal for employees. Cons It can get overly complicated with the hierarchy for file storage and I would like to see the video storing/sharing experience improve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Callum D. Social Media Marketer Health, Wellness and Fitness ### "I love collaborating on Microsoft Sharepoint!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 14, 2026 SharePoint is a solid, reliable workhorse for team collaboration and file management. Once you get past the initial learning curve and set up a clear structure, it does a great job keeping everyone on the same page. The seamless integration with Microsoft 365 makes day-to-day work much smoother, even if the user interface feels a bit corporate and complex at times. Pros I love how easy it makes collaborating on documents with my team in real time. Having everything stored in one central place with seamless Microsoft 365 integration keeps us organized and cuts out endless email attachments. Cons The learning curve can be pretty steep, especially when it comes to managing permissions and site structure. If it isn't set up properly from the start, the search function can get cluttered quickly, making it tricky to find specific files. It can also feel a bit clunky and overly complex compared to simpler cloud storage options. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Sharepoint has better integration with Microsoft 365. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hector A. Estimating Construction ### "Reliable Document Management for Heavy Civil Construction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 A very reliable platform for our commercial construction team. It streamlines communication and centralizes all our essential project documentation. Great value and integration with all Microsoft Products. Pros Excellent for document management. It keeps our heavy civil excavation plans, paving schedules, and field reports highly organized and accessible. Cons The user interface can be clunky when setting up new commercial projects. Managing permissions for external partners to view large files is tedious. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) More powerful features and the ability to integrate with Microsoft products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jean T. Executive Director Health, Wellness and Fitness ### "Microsoft SharePoint makes our company more efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 31, 2026 Pros We have been able to customize SharePoint in a way that works well for our company. It makes it much easier to find and share information than the way we were managing document storage and sharing before. Cons Occasionally, someone has had access to something that they should not, which has been a bit problematic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Consumer Goods ### "Decent tool for team work." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 31, 2026 All in all my experience with SharePoint is neither bad nor very great. It's been an average tool for me specifically, but the thing to be appreciated here is that it definitely offers the features that are great to use for everyday work and that too at a very reasonable value of money. Pros The best thing of SharePoint is it's document management handling. It helps in keeping files organized in folders in one place. It also works great in management of employees by providing them the access of documents or work related updates. Also it's feature of communication made my work easier as it makes easy to share updates or projects in no time. Cons The user interface feels confusing at times, specially it might intimidate the new users. I personally found it difficult to locate some basic features. Also the customer service never stood up to my expectations while assisting with some complex issues . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Aaron B. Manufacturing Engineer Automotive ### "sharepoint review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 29, 2026 the experience is good, but my company gm. is actively getting away from this product, at least partially, of couse we still use it, but there are some real plans to reduce its usage. Pros for the pros of sharepoint, there are many of course. it actually started the first paths of digitalization inside the companies, and it worked for many years. but know, as the AI es being deployed or force to be used or applicated, sharepoint sites are not good to connect masive data and easily convertible into data silos, which we try to avoid. Cons Sharepoint has been a clear anchor for the develpment of the processes, and sharing information for all companies I have worked for. But as the requirements of my job evolved and I was asked for more, and better solutions. It was hard to accomplish that just with share point, of couse sharepoint its just one piece of the entire ecosystem of microsoft. but even in combination with powerapps, there are goals are not achivavble or easy to achieve. for instance, if we want to have a common sharepoint with internal and external people, or suppliers that is very hard to be done. that is also in our company I guess, but I the end, there was no way I could deal with that in my own with sharepoint. that is the biggest limitation my company and my team found with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/1167/SharePoint/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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