# Ring.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ring.io Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more. Source: https://www.capterra.com/p/116709/Ringio-Virtual-Phone-System --- # Ring.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ring.io ## What is Ring.io? Outbound simplified. Ringio is the sales engagement platform that will turbo-boost your team results with calls and texts right from your CRM: HubSpot, Salesforce, Zoho, Pipedrive, Zendesk. Turn your sales process into a powerful engine with reliable Power Dialer, seamless Voicemail Drop, automated Call Recordings, business SMS and unlimited Customization. Integrates in less than 10 minutes. Attentive and courteous support. Free trial. ## What is Ring.io used for? [Inside Sales](https://www.capterra.com/inside-sales-software/)[Call Center](https://www.capterra.com/call-center-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ring.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ring.io&name=Ring.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ring.io 4.1 (19) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $69 Per User, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (19) Ease Of Use 4.3 (3,603) Value For Money 3.8 (13) Value For Money 4.2 (2,658) Customer Service 4.5 (18) Customer Service 4.3 (2,766) ## Ring.io alternatives [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (97)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Chat/Messaging 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Computer Telephony Integration 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Automatic Call Distribution 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Monitoring 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Routing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Ring.io 94 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/Video Conferencing System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Defines specific deal parameters to negotiate and secure deals Create, edit, preview, and send faxes electronically Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Designed for contact centers. Establish measurable goals and objectives and track their progress over a specific period of time A call center that primarily receives calls, typically customer service focused Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Agents choose who to call and when Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Two-way actions and communication between multiple users in real time Record the audio of phone conversations for quality assurance purposes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. System automatically dials the next number on the contact list after the previous call ends Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Streamlining repetitive tasks and activities through automated and predefined workflows Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Enables the connectivity to send and receive calls over the internet Send messages via SMS Create, manage and track all task activities and progression Track employee/learner's progression through training programs Transfer queries and organize messages between agents Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Voice messages are stored online and accessible via a visual interface Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (19) 4.1 Based on 19 reviews ## Pricing Value for money 3.8 (13) Free Trial Basic $69.00 Per User,Per Month Value for money 3.8 (13) 3.8 Based on 13 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (18) 4.5 Based on 18 reviews ## User reviews Overall rating 4.1 Based on 19 reviews Filter by rating 5(9) 4(6) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent EV Elizabeth V. Jr Advisor Success Manager Financial Services ### "Not the Best, Not the Worst" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 August 19, 2022 It's not a bad program. Overall, it does its job. Pros I do like the ease with which you can explore administrative features. Being able to check recordings for each user is a big help when tracking down tickets. Cons It's extremely frustrating when Ring.io goes down for seemingly no reason. It feels like every other day the program glitches for no apparent reason. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Bill P. Operations Manager Management Consulting ### "Smooth Sailing and No Problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2022 Ring.io has been awesome and customer service has been outstanding. Pros Calls through my cell phone and easy interface on the computer. Cons Need the ability to have more voicemail drops available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2022 Thank you, Bill, for your review. We're very happy that you're satisfied with Ring.io. We'll look into adding more voicemail drops available. WH William H. Client Success Manager Marketing and Advertising ### "Excited to watch it develop " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2022 Pros The customer service chat is generally quite responsive and they never leave me hanging. Even when an operator does not have an answer to my exact question, I can be confident that I'll hear back from someone who does know the answer soon. Cons The plugin itself can be somewhat finicky. Sometimes I do not have the option to end a call for some reason. Small issues like this do pop up from time to time but generally resolve themselves quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Thank you for the review, William. Our customer support agents are always pleased hearing they're useful. RM Rosa M. Business Development Specialist Computer Software ### "Business Communications" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2022 Giving all employees the ability to call from anywhere Pros I like the fact that is it can be integrated into any CRM software for business communication worldwide. Which is critical Cons the function of hanging up, sometimes its delayed and then it hangs up/then dials again not giving me a chance to reconcile the call Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Hi Rosa, thank you for your review. We're investigating your case and glad that you like our software. NZ Nic Z. National Accounts Managet Food Production ### "Ring.Io is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2022 Pros It integrates with our CRM, Zoho. Not a lot of companies did that and this was critical. Honestly, the voicemail drop has been the most amazing part of this software. Cons Occasionally, the system will send calls to the wrong people in the wrong order, but this is rare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Thank you for review, Nic. We're happy that you enjoy our system and voicemail drop in particular. We'll look into the occasional hiccups. MH Michael H. Direct Sales Food Production ### "Gets the job done" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 29, 2022 Pros Ability to transfer connect and work with our crm system and also transfer calls within our company. Cons Seems like was always changing which can be good but for me when I get used to something and like it, it is hard to change and learn updates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Hi Michael, and thank you for the review. We're constantly changing the product to make it better for all the users. But we're trying to stick to the same UI. LS Lauren S. Jr. Advisor Success Manager Marketing and Advertising ### "This works well if you work from home" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2022 This is a great service that allows everyone to work from home. It prevents us from using personal phones or having to get work phones. There are some issues with the phone freezing and not allowing you to push buttons but overall, the product does what it says it will do. Pros I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers. I also like that we are able to record calls to reference previous conversations as needed. I also like that we are easily able to transfer calls to coworkers. Cons Sometimes I have to close the extension and reopen the extension to answer or hang up a call. It's like the buttons just don't work sometimes while you're on the line and that can be frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2022 Thank you for review, Lauren. We'll look into the button freezing case and get back to you. MR Matt R. BDR Computer Software ### "End of the Day Records" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2022 Appreciet the charts that keep a record of conencts verses calls. Tells me if the "List" I was using was effective. Pros By the end of teh day I can see how many people I connected with out of the number of calls I made. This tells me how effective the day was. I also have a recorded record of the calls so I can replay and learn from each call. Cons It should be easier to make calls out of the country. Maybe have that feature simply built in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 Thank you for the review! It's great to see how our product helps your productivity. We'll look into the possibility to make calls out of the country. KW Kim W. VP Marketing Real Estate ### "Ring IO - The Answer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2022 I found this system useful right off the bat and it was very easy to understand and implement. Tracking the call recordings, texts and any income calls right to our CRM saves tons of time tracking follow-up progress for us all! Pros I love that the system will forward my incoming calls to my cellphone when I'm away from my desk. It is also nice to see past texts, emails and notes in candidate files in the small pop-up extension box. Plus I can text from that same box! Cons I wish there was a better alert system for letting you know you have a reply to a text. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 Thank you for your kind words! Our whole team is very happy to see a pleased customer. We'll definitely work on texts alarms. AB Albert B. Online Marketing Consultant Marketing and Advertising ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 21, 2022 Pros The ease of use and the results we have see in our business Cons It does have its occasional hiccups, but support is on top of it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 Thank you for your review! Our support team is very grateful and pleased you appreciate their work. [View all Reviews](https://www.capterra.com/p/116709/Ringio-Virtual-Phone-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)