Ringio

Ringio Virtual Phone System


2.5 / 5
3 reviews

Who Uses This Software?

Our target market is Salesforce and Zoho CRM users.


Average Ratings

3 Reviews

  • 2.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ringio
  • www.ring.io

About Ringio Virtual Phone System

Ringio is a CRM integrated telephony platform for Salesforce & Zoho CRM. Ringio's telephony tools help sales and customer support teams increase productivity and deliver better interactions.


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Ringio Virtual Phone System Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Vendor has not completed this information.

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Ringio Virtual Phone System Reviews Recently Reviewed!


Onboarding was seamless!

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use Zoho as our CRM and this product is FULLY integrated with Zoho (no other software (zapier, etc) needed. My team can Power Dial through lead lists in Zoho, and we have workflows (set tasks, set appts, send emails) auto triggered based on each type of disposition, call recording, local number and free two-way texting (in beta). Customer support did an amazing job easily onboarding us, and conveying the features and benefits in an easy to understand way. And then, he setup our solution (both Zoho and Ring.io). Excellent experience.

Cons: The UI could be "prettier" with more colors and easy call to actions. However, it does the job just fine!!!

There is no phone app

Feb 22, 2018
1/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Fix it or we're leaving too.

Pros: Good features. Except...there's no working phone app with all new phone iOS. Garbage advertising.

Cons: They won't (we spoke to them) update the phone app so it would work on 64 bit. Why advertise having an App when you actually do not.

Would not recommend this

Dec 09, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Comments: We switched our business to Ringio and have been disappointed. They advertise that they integrate to highrise CRM but it seldom works or recognizes calls. Phone works when it wants and has many issues. I wish we have never switched to this company. We even purchased our IP phones from them to avoid having issues and it is still VERY BUGGY. AVOID THIS ISH WE COULD HAVE.

Cons: Apps don't work, drops calls, fails very buggy

Recommendations to other buyers: DO NOT use Ringio look for something better....PS as I write this its the 5 time (in 9 days) that I cannot use our work phones.