# FieldInsight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FieldInsight Software - reviews, pricing plans, popular comparisons to other Electrical Contractor products and more.

Source: https://www.capterra.com/p/116873/Scheduleflow-Scheduling

---

# 

 FieldInsight Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FieldInsight

## What is FieldInsight?

We help Streamline Australian HVAC companies. We bring people & systems together to help you: Grow your business; Deliver a 5 star Customer Experience & Streamline. A 10 tech business can be losing and missing out on $30,000.00 a month in revenue. We are End to End from Accurate Scheduling, Team Accountability, Fast Invoicing, Centralised Online Info, Office & Mobile. Flick us an Email, grab a 15minute demo with our Product Experts to see if we can help you. We love Systems & People. :)

## What is FieldInsight used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$86

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FieldInsight

4.8 (10)

VS.

[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

A$86

Per User, Per Month

Starting Price

$100

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.6 (781)

Value For Money

4.9 (10)

Value For Money

4.6 (377)

Customer Service

4.9 (10)

Customer Service

4.8 (724)

## FieldInsight alternatives

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews)

Starting price

$120.00

Per User, Per Month

[4.4 (94)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Forms

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Scheduling

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Accounting Integration

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Billing & Invoicing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Contact Database

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

FieldInsight 100 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

An itemized to do list that can be edited as tasks are completed

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Electronically collect payments for goods or services

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving commercial or industrial locations needing electrical work

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Serving plumbing industry professionals

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (10)

4.7

Based on 10 reviews

## Pricing

Value for money

4.9 (10)

Free Trial

Basic

A$86.00

Per User,Per Month

Value for money

4.9 (10)

4.9

Based on 10 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Quotient](https://www.capterra.com/p/131897/Quotient/)[

Reckon One](https://www.capterra.com/p/154538/Reckon-One/)[

MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)[

MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Matt M.

Director

Facilities Services

### "Fully customisable system with fantastic support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2023

Really good experience. Very impressed with the development team and the support we have received

Pros

We have been able to work in parts of our OH&S system into day to day operations as part of the system which is fantastic.

Cons

The scheduling requires some changes to better fit our business but is fine over all

Reasons for choosing FieldInsight

Cost and customisation options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Robert D.

Director

Construction

### "FieldInsight is by far one of the best programs on the market "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2022

The after sales care is amazing & almost everything is customizable to our business. If something hasn't been developed, they are willing to develop it if you need it.

Pros

The ease of job scheduling, job tracking & the ability to link multiple accounting program accounts is an essential part of why we chose FieldInsight over the other programs on the market. They offer full comprehensive training & have a great chat service for troubleshooting.

Cons

The product inventory tracking is very basic & could be improved.

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reasons for choosing FieldInsight

The customizability of the program & the ability to run dual accounting program accounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2022

Hi Robert, thank you for your feedback. First of all, we love working with motivated businesses looking for systemisation and automation for their Operational workflows - it makes our job easy! We are working on our inventory module and constantly looking to save more hours and steps in busy workflows.

RW

Rod W.

Managing Director

Information Technology and Services

### "I know it is the best priced and most configurable software of its type in the market. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2021

Excellent Australian made and supported software! Support Australia and get yourself an excellent asset management software.

Pros

Is overall features but also its configurability

Cons

Not enough people benefitting from its use!

Switched from

[WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Better product, more features, well priced and very configurable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2022

Thank you Rod, we pride ourselves on being a flexible solution for complex field service and asset management/maintenance workflows (across various industries). Every business is unique so we ensure our customers have the time and attention to fully adopt FieldInsight in to the business quickly and efficiently.

NZ

Nikita Z.

Administration Director

Facilities Services

### "Field Insight from Scratch"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 18, 2021

Pros

The ability to customize everything to our industry.

Cons

Working with so many aspects of a business and trying to implement the system was slightly complicated because everything could be so customised. The Xero integration not having two-way payment integrations was also a bit of a downer.

Alternatives considered

[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reasons for choosing FieldInsight

The service provided by \[SENSITIVE CONTENT\] our initial contact with FI was outstanding. Her follow-up service has also being super prompt and she's always happy to try and help us improve our workflows and processes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2022

Hi Nikita, thank you for your feedback on our customer support, our team loved working with your team. Our flexibility and customisations are a blessing as it allows us to cater to many workflows/industries; we have now implemented more structure to our implementation approach to ensure complexity is managed better. And I am happy to report we now have a 2-way payment integration to Xero - we try and meet as many needs as possible and happy to take on new requests or customisations that fit our feature roadmap.

RR

Ryan R.

Director

Mechanical or Industrial Engineering

### "Top quality of customer service, and great features "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 20, 2021

I am enjoying the features that make my job easier and much more organised but need to know much more about all the features

Pros

Out standing Customer care any training, they are absolutely helpful to set you up , train you and your team to get you up and running.

Cons

There is 1 major negativity that is mobile app, they don’t have an actual app, it is an kind of app over browser with small text , and the other minor weekness is the theme of the desktop and the app is purple and cannot be changed.

Switched from

[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)

They didn’t have a solid start up and training program to offer and a care less customer support

Reasons for choosing FieldInsight

Training , startup set up and customised features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2022

Thanks for the feedback on the mobileapp and styling/themes. We will take this through the to Product team for review. We add new features weekly as we know problems dont stand still and there is always opportunity to save more time and optimise workflows further across end to end asset management. We look forward to working with your team.

ZS

Zsusie S.

Marketing Manager

Machinery

### "The flexibility without the expense "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 19, 2021

Overall fieldinsight have always offered the ultimate flexibility and what I love with them is that they can develop and customise the system, I trialled many other systems, they were either limited in what i could change or way too expensive or too complicated.

Pros

The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management

Cons

Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing.

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reasons for choosing FieldInsight

overall usability, cost and customisation on forms, jobs, project handling, as well as the potential for using this system for our parts department.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Talea M.

Director

Mechanical or Industrial Engineering

### "Field Insight"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2021

We are saving so much time by using Field Insight. Previously our service reports would be handwritten by our technicians, then brought back to the office for me to then re-type out, and send out to customers. We are a small family run and owned business, and we have now gained our weekends back as we are not spending hours upon hours entering in jobs and invoice. Everything is now done on the spot when the job is completed. We are also getting paid quicker, which has improved our cash flow.

Pros

The features that are most impactful is that we are able to complete service reports and invoices at the time that the job is completed, rather than waiting and having to enter them when we get back to the office. This means that we are getting paid quicker, and not wasting precious time on administration work. The valuable technical support that we have received throughout the set up of the software has been incredible. It has integrated really well with our MYOB accounting software.

Cons

The initial set up process took quite a while before we were able to go live and start using the software. It took a little bit for us to get our head around the software, however once we did, and once it was integrated with our accounting software, everything has been a breeze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BN

Brad N.

Technical Manager

Medical Devices

### "My Customers LOVE FieldInsight "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2021

We were trying to get a handle of our maintenance contracts and deliver a professional service to our clients. FieldInsight has helped us do exactly that. Our customers LOVE FieldInsight. Our contracts are running smoothly and we are on top of everything.

Pros

Asset Management and Preventive Maintenance. FieldInsight makes it so easy to manage our contracts and assets. We know exactly where we are at and what is left to be done

Cons

The set up time and effort seemed immense but the staff were always there for us. Now that we are set up I can see exactly why we needed to be set up correctly and why it took the extra time.

Alternatives considered

[AroFlo](https://www.capterra.com/p/166811/AroFlo/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reasons for choosing FieldInsight

Ease of use, FieldInsight did much more that the other products, but somehow it is easier to use. Professional staff they really took the time to get to know us and have always been there for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2022

Thanks Brad, it was great working with you and the team. We are glad our Asset & Preventive Maintenance scheduling and reporting helps keep the team organised and that your customers can get all the data/reports they need.

DF

derrick f.

owner

Construction

### "great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2019

Pros

I have watched this company grow and I can say they are constantly improving their software daily and keeping us up to date on their next launch which I think is great they respond quickly and don't leave you hanging like some software do

Cons

cant find any likes just have to use the software they are all about the same but very different in layout

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

derrick f.

owner

Construction

### "The staff is very helpful and knowledgeable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2017

Pros

easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.

Cons

They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/116873/Scheduleflow-Scheduling/reviews/)

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