# FieldInsight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FieldInsight the right Electrical Contractor solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116873/Scheduleflow-Scheduling/reviews --- FieldInsight 4.8 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FieldInsight Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use dF derrick F. owner Construction Used the software for: 6-12 months ### "The staff is very helpful and knowledgeable" December 12, 2017 5.0 Pros easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products. Cons They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble Review Source BN Brad N. Technical Manager Medical Devices Used the software for: Less than 6 months ### "My Customers LOVE FieldInsight " October 7, 2021 5.0 We were trying to get a handle of our maintenance contracts and deliver a professional service to our clients. FieldInsight has helped us do exactly that. Our customers LOVE FieldInsight. Our contracts are running smoothly and we are on top of everything. Pros Asset Management and Preventive Maintenance. FieldInsight makes it so easy to manage our contracts and assets. We know exactly where we are at and what is left to be done Cons The set up time and effort seemed immense but the staff were always there for us. Now that we are set up I can see exactly why we needed to be set up correctly and why it took the extra time. Alternatives considered [AroFlo](https://www.capterra.com/p/166811/AroFlo/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing FieldInsight Ease of use, FieldInsight did much more that the other products, but somehow it is easier to use. Professional staff they really took the time to get to know us and have always been there for us. Review Source Response from FieldInsight June 1, 2022 Thanks Brad, it was great working with you and the team. We are glad our Asset & Preventive Maintenance scheduling and reporting helps keep the team organised and that your customers can get all the data/reports they need. ZS Zsusie S. Marketing Manager Machinery Used the software for: Less than 6 months ### "The flexibility without the expense " October 19, 2021 4.0 Overall fieldinsight have always offered the ultimate flexibility and what I love with them is that they can develop and customise the system, I trialled many other systems, they were either limited in what i could change or way too expensive or too complicated. Pros The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management Cons Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing FieldInsight overall usability, cost and customisation on forms, jobs, project handling, as well as the potential for using this system for our parts department. Review Source RW Rod W. Managing Director Information Technology and Services Used the software for: 2+ years ### "I know it is the best priced and most configurable software of its type in the market. " December 8, 2021 5.0 Excellent Australian made and supported software! Support Australia and get yourself an excellent asset management software. Pros Is overall features but also its configurability Cons Not enough people benefitting from its use! Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Better product, more features, well priced and very configurable Review Source Response from FieldInsight May 25, 2022 Thank you Rod, we pride ourselves on being a flexible solution for complex field service and asset management/maintenance workflows (across various industries). Every business is unique so we ensure our customers have the time and attention to fully adopt FieldInsight in to the business quickly and efficiently. NZ Nikita Z. Administration Director Facilities Services Used the software for: Less than 6 months ### "Field Insight from Scratch" November 18, 2021 4.0 Pros The ability to customize everything to our industry. Cons Working with so many aspects of a business and trying to implement the system was slightly complicated because everything could be so customised. The Xero integration not having two-way payment integrations was also a bit of a downer. Alternatives considered [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing FieldInsight The service provided by \[SENSITIVE CONTENT\] our initial contact with FI was outstanding. Her follow-up service has also being super prompt and she's always happy to try and help us improve our workflows and processes. Review Source Response from FieldInsight May 25, 2022 Hi Nikita, thank you for your feedback on our customer support, our team loved working with your team. Our flexibility and customisations are a blessing as it allows us to cater to many workflows/industries; we have now implemented more structure to our implementation approach to ensure complexity is managed better. And I am happy to report we now have a 2-way payment integration to Xero - we try and meet as many needs as possible and happy to take on new requests or customisations that fit our feature roadmap. RD Robert D. Director Construction Used the software for: Less than 6 months ### "FieldInsight is by far one of the best programs on the market " February 18, 2022 5.0 The after sales care is amazing & almost everything is customizable to our business. If something hasn't been developed, they are willing to develop it if you need it. Pros The ease of job scheduling, job tracking & the ability to link multiple accounting program accounts is an essential part of why we chose FieldInsight over the other programs on the market. They offer full comprehensive training & have a great chat service for troubleshooting. Cons The product inventory tracking is very basic & could be improved. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing FieldInsight The customizability of the program & the ability to run dual accounting program accounts. Review Source Response from FieldInsight May 25, 2022 Hi Robert, thank you for your feedback. First of all, we love working with motivated businesses looking for systemisation and automation for their Operational workflows - it makes our job easy! We are working on our inventory module and constantly looking to save more hours and steps in busy workflows. RR Ryan R. Director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Top quality of customer service, and great features " October 20, 2021 5.0 I am enjoying the features that make my job easier and much more organised but need to know much more about all the features Pros Out standing Customer care any training, they are absolutely helpful to set you up , train you and your team to get you up and running. Cons There is 1 major negativity that is mobile app, they don’t have an actual app, it is an kind of app over browser with small text , and the other minor weekness is the theme of the desktop and the app is purple and cannot be changed. Reason for choosing FieldInsight Training , startup set up and customised features Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) They didn’t have a solid start up and training program to offer and a care less customer support Review Source Response from FieldInsight May 25, 2022 Thanks for the feedback on the mobileapp and styling/themes. We will take this through the to Product team for review. We add new features weekly as we know problems dont stand still and there is always opportunity to save more time and optimise workflows further across end to end asset management. We look forward to working with your team. TM Talea M. Director Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Field Insight" October 7, 2021 5.0 We are saving so much time by using Field Insight. Previously our service reports would be handwritten by our technicians, then brought back to the office for me to then re-type out, and send out to customers. We are a small family run and owned business, and we have now gained our weekends back as we are not spending hours upon hours entering in jobs and invoice. Everything is now done on the spot when the job is completed. We are also getting paid quicker, which has improved our cash flow. Pros The features that are most impactful is that we are able to complete service reports and invoices at the time that the job is completed, rather than waiting and having to enter them when we get back to the office. This means that we are getting paid quicker, and not wasting precious time on administration work. The valuable technical support that we have received throughout the set up of the software has been incredible. It has integrated really well with our MYOB accounting software. Cons The initial set up process took quite a while before we were able to go live and start using the software. It took a little bit for us to get our head around the software, however once we did, and once it was integrated with our accounting software, everything has been a breeze. Review Source MM Matt M. Director Facilities Services Used the software for: 6-12 months ### "Fully customisable system with fantastic support" July 21, 2023 5.0 Really good experience. Very impressed with the development team and the support we have received Pros We have been able to work in parts of our OH&S system into day to day operations as part of the system which is fantastic. Cons The scheduling requires some changes to better fit our business but is fine over all Reason for choosing FieldInsight Cost and customisation options Review Source dF derrick F. owner Construction Used the software for: 1-2 years ### "great software" February 27, 2019 5.0 Pros I have watched this company grow and I can say they are constantly improving their software daily and keeping us up to date on their next launch which I think is great they respond quickly and don't leave you hanging like some software do Cons cant find any likes just have to use the software they are all about the same but very different in layout Review Source Similar Products Featured ## Related categories [Field Service Management](https://www.capterra.com/field-service-management-software/)[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[Plumbing](https://www.capterra.com/plumbing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.