# Zed-Service Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zed-Service Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more. Source: https://www.capterra.com/p/116888/Zed-Service --- # Zed-Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Zed-Service ## What is Zed-Service? A 360 Degree After-Sales Service Management Software Suite. Key Software Features: Customer Call Management Service Work-order / Job-sheet Tracking Warranty Management (In-Warranty / Out of Warranty / Warranty Void) Service and repair management Spares Inventory Management Logistics & Warehouse Management \[Complete Forward & Reverse Logistics Management\] Service Channel Management \[Different Levels of Service Centers\] Service & Warranty Claim Management Many More.. ## What is Zed-Service used for? [Warranty Management](https://www.capterra.com/warranty-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹10000 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zed-Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://zed-axis.in&name=Zed-Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zed-Service 3.7 (3) VS. [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting Price ₹10000 Per User, One Time Starting Price $948 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 3.5 (115) Value For Money 0.0 (0) Value For Money 3.6 (110) Customer Service 4.3 (3) Customer Service 3.6 (112) ## Zed-Service alternatives Highest Rated [5.0 (6)](https://www.capterra.com/p/253580/BidBoxPro/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Approval Process Control Manage the process of evaluating documents or requests submitted for approval Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Dispatch Management Manage sending personnel and resources to a site as needed Zed-Service 21 features Manage the process of evaluating documents or requests submitted for approval Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process A collection of customer information such as contact details, demographics, previous interactions, etc. Manage sending personnel and resources to a site as needed Intended to be used by field service companies Intended to be used by manufacturers Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track parts inventory levels and manage re-stocking Arrange for repairs to be performed and track prior repairs to the same item View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Allow customers/users to submit support queries and service requests Track, approve or deny warranty requests and manage associated customer communications Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic ₹10,000 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SV SATISH V. Director ### "Review at UAT stage" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 4, 2013 Nice product, ready for use in a complex service network Pros \-Multi brand -Multi language -Well estblished / settled Cons \-Despite certain geographical limitations related to implementation, Zed-Service has turned out to be a nice, dependable product now -In addition to the pros & cons mentioned above, would like to give the following comments: -Development speed needs to improve -Development & / or testing of development needs to be higher quality In any case, it's a nice, dependable product now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV SATISH V. Director ### "Feedback while the development is nearing completion" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 23, 2013 In addition to the pros & cons mentioned above, would like to give the following comments: -Development speed needs to improve -Development & / or testing of development needs to be higher quality In any case, it's a nice, dependable product now. Pros \-Multi brand -Multi language -Can be used with centralized or local server -Covers almost all aspects of service centre operation Cons \-Can / should be more user friendly -Better asthetics desired Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM VICENTE M. PRODUCT DEVELOPMENT ### "Excellent Service Management Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 13, 2012 It's a great option for all those companies that needs a very reliable way to manage and control their after sales customer service. Pros It helped us to systematically follow up on our service to our customers, and a better control over part stock, physical exchanges, analyze return rates per product, productivity of each person involved in the process. Cons Time change, since they are in India an we are in Mexico. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)