Likelihood to Recommend:Not LikelyExtremely Likely
Pros: Navigation of the website. User friendly. The Issuetrak software is very user friendly and extremely adaptable for numerous applications. We use it to log customer complaints, assign tasks and initiate document changes within our quality system.
Cons: Need to have more than 2 Admins allowed. I needed support with their API. The representative did not know the exact answer, but did not waste my time going through the standard playbook. My request was passed on to the development team and I was able to get assistance with my code.