Applied GeoLogics

ISSUEtraQ


5 / 5
1 review


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About ISSUEtraQ

Web-based 311 System, with centralized response to incoming Inquiries, complaints and service requests for local governments.


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ISSUEtraQ Features

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ISSUEtraQ Reviews Recently Reviewed!


Easy to use, clean website

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Navigation of the website. User friendly. The Issuetrak software is very user friendly and extremely adaptable for numerous applications. We use it to log customer complaints, assign tasks and initiate document changes within our quality system.

Cons: Need to have more than 2 Admins allowed. I needed support with their API. The representative did not know the exact answer, but did not waste my time going through the standard playbook. My request was passed on to the development team and I was able to get assistance with my code.