# Page 3 | MPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MPulse the right Maintenance Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117159/MPulse-Maintenance-Management/reviews --- MPulse 4.5 (169) [View alternatives](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MPulse ## Showing most helpful reviews Showing 51-75 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PF Paul F. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "MPulse Software" April 14, 2016 4.0 Pros It's rare that I call with a question and can't either get help on the line immediately or within a few hours. Better yet: The persons with whom I speak are always pleasant and willing to take whatever time is needed to help us with our questions. Cons Will close suddenly from time to time - not certain is this could be an connectivity problem but it doesn't seem that way. Review Source CM Christine M. Facilities Manager Philanthropy Used the software for: 2+ years ### "Useful tool for managing maintenance of facilities " April 11, 2018 4.0 MPulse is crucial for managing maintenance in our building. Pros Scheduled maintenance. It is an easy and efficient way to keep track of all the scheduled maintenance. Also, work orders reports. Cons In MPulse 8, you have to sign up for digital cloud service to review your media. Sometimes, it is difficult to access the media. Review Source Rosann B. Projects/Contracts Coordinator Used the software for: ### "I might have missed it, but there should be a help feature outlining the traps. " September 3, 2008 4.0 I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators. Pros Flexible, fairly easy to use, great customer support during implementation and customization and continuing after. Cons No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors Review Source Rosann B. Projects/Contracts Coordinator Used the software for: ### "I might have missed it, but there should be a help feature outlining the traps. " September 3, 2008 4.0 I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators. Pros Flexible, fairly easy to use, great customer support during implementation and customization and continuing after. Cons No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors Review Source Rosann B. Projects/Contracts Coordinator Used the software for: ### "I might have missed it, but there should be a help feature outlining the traps. " September 3, 2008 4.0 I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators. Pros Flexible, fairly easy to use, great customer support during implementation and customization and continuing after. Cons No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors Review Source Rosann B. Projects/Contracts Coordinator Used the software for: ### "I might have missed it, but there should be a help feature outlining the traps. " September 3, 2008 4.0 I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators. Pros Flexible, fairly easy to use, great customer support during implementation and customization and continuing after. Cons No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors Review Source Rosann B. Projects/Contracts Coordinator Used the software for: ### "I might have missed it, but there should be a help feature outlining the traps. " September 3, 2008 4.0 I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators. Pros Flexible, fairly easy to use, great customer support during implementation and customization and continuing after. Cons No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors Review Source PA Paul A. Used the software for: ### "Suprisingly well built for easy use." January 2, 2015 4.0 Pros The spreadsheet to input all you're items into the system was self explanatory. I have a busy schedule and not much time to do much else. But with the ease of the program, I was able to call software help and in minutes I was able to begin using the program. Technical support is a huge plus. I was very pleased that I didn't have to wait on hold. Once in the program, deadlines for equipment repairs become easy to know when they need to be completed. The program tells you when scheduled maintenance needs to be performed. It will generate work orders for you. The time and money this program will save you is unmatched. Cons This product is not for the computer illiterate. But they do offer webinars and training classes for this product. I recommend using this to your advantage. Review Source SW Sam W. Maintenance Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Mpulse AAPI Portland" June 3, 2015 5.0 Pros I like being able to change the screen layout to fit the needs of my company. I have looked at several maintenance software programs that do not allow you to change anything you just have to use it the way it comes. Cons Our company uses the cloud version so that our other facilities around the United States and Canada can you the same software package. sometimes the software runs a little slow but I am not sure really if it is the software or an internet problem. Review Source Sharon D. Work Order Specialist Used the software for: ### "Mpulse Recommendation" February 22, 2011 5.0 I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering. Pros Wonderful and Helpful Support Center Cons Could use more flexibility with list views; however, believe that V7 will remedy this. Review Source Sharon D. Work Order Specialist Used the software for: ### "Mpulse Recommendation" February 22, 2011 5.0 I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering. Pros Wonderful and Helpful Support Center Cons Could use more flexibility with list views; however, believe that V7 will remedy this. Review Source Sharon D. Work Order Specialist Used the software for: ### "Mpulse Recommendation" February 22, 2011 5.0 I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering. Pros Wonderful and Helpful Support Center Cons Could use more flexibility with list views; however, believe that V7 will remedy this. Review Source Sharon D. Work Order Specialist Used the software for: ### "Mpulse Recommendation" February 22, 2011 5.0 I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering. Pros Wonderful and Helpful Support Center Cons Could use more flexibility with list views; however, believe that V7 will remedy this. Review Source Sharon D. Work Order Specialist Used the software for: ### "Mpulse Recommendation" February 22, 2011 5.0 I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering. Pros Wonderful and Helpful Support Center Cons Could use more flexibility with list views; however, believe that V7 will remedy this. Review Source RL Raymond L. Facilities Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My experience using MPulse" March 22, 2016 5.0 Pros Expedites the workflow easier & organized. Easier to control work orders & cut down time on job to job basis. Cons For some reason it kicks you out of MPulse & sends you onto Log In window when you are using software. Haven't found a solution or the reason why it kicks you out. Review Source AP AJ P. Planner/Estimator Used the software for: ### "MPulse 7 launches VPS Maintenance/Transportation to a higher level of service" March 25, 2011 5.0 For any business in the work order arena, MPulse has all the elements for reporting and tracking. Our organization is viewing data for multiple areas, in one system, that used to require several departments. An excellent, fully customizeable system that I highly recommend. Pros Superb reporting capabilities Tracking all aspects of business(labor,parts,hours,fuel, mileage,work orders,equipment,vehicles,tasks,etc.) Automated Advisor with widgets that provide graphs, charts, readings of important customized information. Ease of flow linking parts,labor,equipment,tasks, to work orders. Ability to export reports to PDF or Excel to further customize data reports. Tremendous customer service. MPulse willingness to custom suit customers needs. Cons No cons to speak of, training of the program is key. Review Source Robert H. Maintenance Manager Used the software for: ### "I have found this soft ware and its support to be a very usefull tool." October 8, 2015 5.0 As Maintenance Manager, I had reviewed many software products prior to purchasing Mpulse. Mpulse is very intuitive to use, easy to train employees on the use. There are many ways to extract useful data for reports. I use this software on a daily basis and have had no issues. The questions I had for the Muplse support staff have been quickly answered along with any sidebar information related to the subject. Review Source DM Daniel M. Facilities Manager Primary/Secondary Education Used the software for: 2+ years ### "MPulse Software on Campus" April 8, 2015 5.0 Pros MPulse is simple for the basic user needs but has the power to handle much more advanced maintenance management needs. Cons At times, the network connection seems slow, but we prefer MPulse to host our database versus hosting it ourselves. Review Source LP Linda P. Receptionist Primary/Secondary Education Used the software for: 2+ years ### "Mpulse in a nut shell....great product & friendly helpful staff" May 27, 2015 4.5 Pros Friendliness of people at Mpulse and functionality Cons Wish they were closer so that I could attend some conferences. I try to attend the on line but at times (one person office) I can't get away or have to leave before it is finished. Review Source CM Christine M. Facilities Manager Philanthropy Used the software for: 2+ years ### "A lifesaver for managing maintenance!" June 28, 2016 5.0 Pros It is easy to manage maintenance schedules and track work orders. We use to review all the maintenance for the building and scheduled contractors and vendors. Cons The reporting part could be a little more user friendly. Review Source JJ Jeff J. Facilities Manager Government Administration Used the software for: 2+ years ### "12 years in use managing a fire training facility" July 20, 2015 5.0 Pros Ease of use and great tech support, staff was always available with prompt and unrushed answers. Cons Nothing with the software but I am in Atlantic time zone so I have to wait sometimes to gat answers to my questions Review Source JS John S. Facilities Manager Primary/Secondary Education Used the software for: 2+ years ### "We use it on a daily basis to track work and work orders" May 13, 2016 3.5 Pros I like that it trakes work orders and request and you can print out reports. Cons I did like version 6 a lot but like the options in version 7 and it just takes time to set it up and get used to all the functions Review Source PB Patricia B. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "MPulse Review" May 7, 2015 5.0 Pros The program is user-friendly. Very easy to get started with and it evolves each year. Cons Some things that are entered such as assets, personnel, etc. are difficult to remove in certain circumstances. Review Source RD Ronald D. Director of Operations Banking Used the software for: 6-12 months ### "BMT- Mpulse Review" April 21, 2016 4.5 Pros I like the work order system, and how it flows through the entire system. Our employees that need to utilize the software to generate a work order like it mush better than our old email process. It is easy to use, and has a lot of good snapshot graphical reports. I like the tracking of Preventative maintenance, and all of our building equipment. Cons We have a lot of buildings, and some of the graphical reports get squeezed when showing values on repair and maintenance, and are not easy to read. Review Source DK Daryl K. Maintenance Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "how i would rate MPulse" April 30, 2015 3.0 Pros It is easy to enter equipment and setup planned maintenance Cons Cannot setup planned maintenance by meter readings only Have to used time based and that makes it difficult if usage changes daily Review Source Similar Products Featured