# Page 4 | MPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MPulse the right Maintenance Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117159/MPulse-Maintenance-Management/reviews --- MPulse 4.5 (169) [View alternatives](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of MPulse ## Showing most helpful reviews Showing 76-100 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VC Vic C. Supervisor - Engineering Support Used the software for: ### "Mpulse CMMS Software, Version 7 - We have been using the system for approximately 6 years." December 17, 2015 5.0 We are using almost all of the available modules that the "GOLD" Package contains. In addition we utilize the Asset Status Board Module in order to track all of the problems that our work cells are experiencing. E-mail notifications are then sent out to the responsible individuals to alert them to the fact that they have an issue to resolve. Set-up of the system was fairly straight forward, In my previous job we used a CMMS System so I was quite familiar with the nuances of a CMMS. We did purchase the Assured Implementation Package as well as Training for our users as this was new to them. The Software Support and Training Group are very responsive in helping with items and training when necessary. All in all, this is a very robust system and the supporting personnel are very helpful when our issues or questions arise. Review Source ML Milton L. IT Manager Food & Beverages Used the software for: 2+ years ### "Mpulse Maintenance Software" April 21, 2016 5.0 Pros Ease of use, excellent support team. Cons The reporting options are what I like least Review Source RS Robert S. Maintenance Manager Used the software for: 2+ years ### "Helpfull tool" June 23, 2016 3.5 Pros Makes organizing the work so each person involved can see what is happening Cons Some times the software is slow to load takes a couple of tries to submit work requests at times Review Source SJ Sarah J. Used the software for: ### "Easy to implement and use right from the start!" February 25, 2016 4.0 Pros - Customer service and tech support have been great to work with. - User friendly. Cons - We are unable to use the mobile app licenses provided so there are times when it is difficult to get on to the system due to licensing limitations. Review Source Response from MPulse Software February 25, 2016 A mobile version of MPulse is available in the Apple App Store, MPulse MobileWorks for iOS. There's also a web-based HTML mobile app that works in the Chrome browser on any mobile device. Both mobile versions provide functionality focused on the issuance, updating, and completion of work orders by maintenance technicians in the field. Mountain View Hospital hoped to use the desktop version of MPulse on their iPad tablets, though. That usage is currently unsupported and has limited functionality. MPulse plans to support this usage soon in a future release. DL Dani L. EHS & Faciilities Specialist Aviation & Aerospace Used the software for: 2+ years ### "Aerospace PM Management System " March 24, 2016 5.0 Pros This product is reliable and the vendor is always able for assistance. Cons Sometimes difficult to extract reports from. May be a user issue rather than product issue. Review Source LC Lenora C. Engineering Assistant Used the software for: ### "Mpulse is user friendly and easy to implement!" March 16, 2011 5.0 I have and will continue to recommend the MPulse software to anyone looking for a reliable, user friendly package! Pros Exceptional training by knowledgable staff. General and Technical Support teams are friendly. patient and willing to walk me through any questions no matter how long it takes. All areas of the program are interactive and work together allowing me to create, convert, plan, set up, report and more with ease. Cons The only con I can come up with is my own lack of time to implement and make use of more that is offered as it would be a tremendous help in running our department more efficiently. We have made this a goal this year. Review Source TW Tracy W. Project Manager Food & Beverages Used the software for: 2+ years ### "Portland Frenche Bakery Mpulse Review" June 22, 2016 5.0 Pros Instructional videos and customer support product functionality. Cons It has a fairly long learning curve and updating the screen is a little slow. Review Source JR Jason R. Multi Jobs Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Mpulse052715" May 27, 2015 4.5 Pros Tech Help is very effecient and the vendor is always willing to work with you. Cons connection thru internet tends to be slow and we do have FIOS Review Source JH Jeff H. IT Manager Hospitality Used the software for: 2+ years ### "Mpulse" September 13, 2018 5.0 Pros We really like this program. It has many features that we take advantage of. It is our companies primary ticket management software and it is used to manage all of our inventory and maintenance tracking. Cons The only problem we encountered was a very unique billing issue specific to our company but the tech support was very helpful and assisted us in coming up with a creative solution. Review Source JP John P. Sales Associate Retail Used the software for: 6-12 months ### "Highly Customizeable" January 19, 2018 4.0 Pros MPulse is highly customizeble to even an aesthetic level where the interface can reflect your company. Much more practical though is that it is specially designed for fleet management, essential for distribution centers like the one I work for. Cons As with more technical CMMSs, this one does require a steeper learning curve. Everything can be set up for your needs, but needs to be done by a member of mPulse rather than within your own company. Review Source CG Cody G. Used the software for: ### "" June 28, 2013 5.0 I am the Facilities Manager for an upscale Athletic Club and conference center. We wanted a better way to assign and track our maintenance needs to better understand our costs, help us be more efficient, and provide better service to our members. We are using version 7.0; prior to Mpulse, we were using various outlook spreadsheet to track our work. The transition to the software was a snap with the help of the Data Link tool. All our staff learned MPulse quickly, and are currently primarily using the mobile version in the field. They've always replied quickly for any questions or issues we have had. MPulse has given us a better idea of where we are spending our time and has helped streamline our efficiency - allowing us to get more work done. Review Source Brian O. Supervisor Used the software for: ### "MPulse Review" March 23, 2016 5.0 This CMMS program is user friendly and has more features than any others that we look into. The set up was fairly easy. The entire program is easy to set up to obtain the look you want or are used to. The many reports that are included are extreamly usefull. Review Source Anne H. Executive Assistant Used the software for: ### "MPulse program works great. It is capable of managing many aspects of maintenance." October 1, 2015 5.0 The software is able to organize and manage a great deal of information and helps keep staff on top of responsibilities. Hosting service frees our company of software maintenance and updates which is very helpful. Review Source JM John M. Facilities Manager Used the software for: 1-2 years ### "MPulse review" April 12, 2016 4.5 Pros Web based, I can access anywhere and any time. I can input in the field, at home or at my desk. Cons Data input is not always intuitive, can be a little intimidating for people who have never used a program like this. Review Source JA Jim A. Primary/Secondary Education Used the software for: ### "MPulse keeps our PM processes and costs right up front" November 17, 2014 5.0 Pros The vendor is very, very good at assuring we understand the system and its capabilities. They are tailored to our specific needs. Cons The product cost for the software and software maintenance agreement are tough to swallow, but we get so much information back out I couldn't be as effective without it. Another point that is worth mentioning is the lag time on our hosted site when doing record look-ups. We used to host the software on our LAN and I guess that I just got used to the speed of the local hosting functions. Review Source LS Lizett S. Office Coordinator Used the software for: ### "MPULSE administartor" April 5, 2016 4.0 MPULSE helps me on a daily bases to recieve work request from my clients in a timely manner. This in turn allows me to assign the task to the appropriate personnel and to provide the repair/service need for the request. Cons: Some fields don't generate from the work request to the work order conversion. Personnel converting has to remember the information to place it herself. Due to our buildings not generating in the conversion process this information also does not generate in our reports (this important because without a building/location, personnel does not know where to go service or repair). Review Source OS Olalekan S. Electrical/Electronic Manufacturing Used the software for: ### "The Magic of MPulse software" October 16, 2014 5.0 Pros The ease of tracking and tracing assets, managing every investment on a given asset, and the end report summary have brought improvement to our maintenance system and helped costing and budgeting in a more accurate manner. Cons The slow pace at which the desired page opens up when navigating through the software can be improved. Even though it has to do with network issues, making it faster and giving quick response would go a long way to making customers satisfied. Review Source JL John L. Food & Beverages Used the software for: ### "Very easy to use, and customer service is prompt." November 6, 2014 5.0 Pros I have found the ability to import from Excel spreadsheets and map the data to any field to be a huge time saver. Cons The program can be a little bit slow, and Google Chrome is not supported as well as IE. There is no way to set preferences on work order forms for custom tabs. There is a lot of information I like to link to the assets that does not need to deploy with the work orders, and I have to remove the custom tabs each time I print work orders. Review Source MN Mike N. Purchasing Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Calgary Wood Products User" July 28, 2015 5.0 Pros easy to use and intuitive. navigation is simple too. Cons it is slow if you are using web (cloud) hosted. other than that it is all good Review Source LB Laura B. Office Manager Used the software for: 1-2 years ### "MPulse has been a wonderful product" April 7, 2015 4.0 Pros Support is wonderful, very easy to use. It is very user friendly. Cons It logs off too often while using. Constantly logging back in. Review Source SB Sue B. Used the software for: ### "" July 18, 2013 4.5 MPulse is the first preventative maintenance software that our organization has ever purchased, so we do not have anything to compare it to. However, what I do know is that the team at MPulse is awesome. Everyone is so helpful, and the support is second to none. We are just in the implementation process, and I recently completed the training in Eugene, OR. I would highly recommend attending the training, especially the final day where you get one on one set up assistance. Things are moving along well, and MPulse is there to help you every step of the way. Review Source DH Doyle H. IT Director Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Very happy with product" March 9, 2016 4.5 Pros Support highly responsive. Product configurable to our needs. Cons Have found nothing so far that would be considered "least liked". Review Source EP Emily P. Administrative Assistant Used the software for: ### "MPulse is a great product" October 27, 2015 5.0 MPulse is very easy to use and makes delegating and tracking tasks in our large company, very easy and intuitive. All of our employees who use the program find it very helpful and quickly learned it's functions. The report function is also great for coming up with plans of action and areas of improvement within our business. The MPulse support team is very helpful. They are available via phone, email and are able to remotely access my account if I have any questions. There are also helpful online resources for training and troubleshooting. Review Source KA Kraig A. Maintenance manager Used the software for: ### "Solid system." April 27, 2016 4.0 MPulse is a great CMMS system with a ton of features. I have implemented the system at two different companies with very good results. There is a lot of data entry if you currently do not have assets, etc. in a e-format. Positive side is that within a few months you will see good data on how equipment is performing and associated costs. After a year the picture becomes pretty clear allowing for solid, data driven, decisions. Nice to roll out at an affordable cost with reduced features, easily add features as you become ready for more. Review Source MJ Mark J. Aviation & Aerospace Used the software for: ### "My experiance with Mpulse" November 10, 2014 5.0 Pros We like the flexibility we have with MPulse. The requester function is very useful. The MPulse team is always professional and willing to work with any issues we have. Cons I don't like when MPulse rolls out some new function, but offers no instruction on how to use it (Asset Status Board is an example). We have no clue how to use that, and I can find nothing in the help menu that explains how to utilize it. Review Source Similar Products Featured