# Page 5 | MPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is MPulse the right Maintenance Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117159/MPulse-Maintenance-Management/reviews

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MPulse

4.5 (169)

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Last updated March 13th, 2026

# Page 5 - Reviews of MPulse

## Showing most helpful reviews

Showing 101-125 of 169 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KT

Kristine T.  
  
  
Used the software for:

### "Easy to use and maintain"

November 5, 2015

4.0

Pros - schedule and print all items for the month, updates have made it easier to update scheduled maintenance orders, web-hosted version of the software is convenient for upgrades and backup, don't have issues logging in, when we do have issues we are able to get ahold of someone and get it fixed or question answered right away (Thank you, Paul!) Cons - somewhat confusing because there are so many features/options but we don't use the software to the full extent, expensive since we don't use all the features

Review Source

GB

George B.  
Purchasing Manager  
  
Used the software for:

### "MPulse Software Review"

April 11, 2016

5.0

As far as a Maintenance Software, the product is solid...the pros are its ease of use and customer service. The only cons are using of multiple locations - not really set up for multiple locations for stock, but was able to come up with a work around for this...and some of the canned reports aren't pertinent to our business...otherwise, would suggest this software to companies without a maintenance software system.

Review Source

Response from MPulse Software

April 12, 2016

MPulse offers a robust multi-location solution for stock tracking not owned by this customer.

BJ

Becky J.  
Office Mgr  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Pulse"

August 29, 2017

5.0

System is very user friendly and super easy to train new employees with hands on and demos. Would highly recommend.

Pros

Ease of keeping track of all schedules to give to each employee so they know there schedules a day in advance.

Review Source

eS

eric S.  
Sr. Mfg Engineer  
Automotive  
Used the software for: Less than 6 months

### "Mpulse 7"

December 8, 2016

5.0

Installed Mpulse 7 with the specified training in two sites. All is working perfectly. The company recently introduced Mpulse 8 but had too many bugs and switched back to 7 within several days.

Pros

Ease to use

Cons

Need better debugging of new software

Review Source

CR

Calin R.  
  
Pharmaceuticals  
Used the software for:

### "In implementation process."

August 14, 2014

4.0

Pros

Because I already have experience with CMMS software, I asked the rep to get me through the steps that I required and nothing more. This is what she did in a very professional manner. This is probably why I chose MPulse instead of other CMMS options. There were a lot of training sessions, which helped a lot.

Cons

An inconvenience about this product is that it doesn't come with a help manual.

Review Source

CJ

Chad J.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "MPluse Maint Review"

August 29, 2015

5.0

Pros

Options with different facets of the system, you can use it as a simple PM system or use the more in depth software engineering for costing out every phase of a piece of equipment from purchase, predictable and unpredictable maintenance along with links for vendors for pricing and parts availability for time efficiency in finding any information needed on equipment.

Cons

Not enough items listed on one page in 'work order records' and other main menus without having to designate more items per page wanted. Sometime confusing to toggle between views - maximizing or minimizing.

Review Source

RB

Randy B.  
  
Government Administration  
Used the software for:

### "MPulse Delivers Maintenance Management "

October 22, 2014

4.5

Pros

Customer service cares about me and my needs. The price is great and the annual subscription is quite reasonable. The offer a great free monthly webinar that focuses on various elements of MPulse. And it's done in a style to keep it fun!

Cons

There's no manual. Actually, like practically any database system, you have to just get into it and start using it to learn and make it work for you.

Review Source

BW

Brian W.  
Project Coordinator  
  
Used the software for:

### "We have used their web based maintenance software since 2011"

February 10, 2016

5.0

The maintenance software is very easy to use. We run convenient stores, and its easy to use at all levels within our company. Customer service is excellent. I have always been able to call them and get someone on the phone right away to help with whatever I need. They have several modules that can be added as your business needs grow. We have added a new module just last year and in incorporates right into the same system. We have not had any issues and the program has worked great for us.

Review Source

BR

Brie R.  
Data Systems Programmer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Exactly What Our Company Was Looking For"

October 15, 2018

5.0

Pros

MPulse has totally transformed the way that our company processes inventory, work orders, asset management, and preventative maintenance for the better. Now is it easier for us to stay organized and on top of our maintenance. The best part is that it is offered as a software you can purchase and own over other subscription softwares so monetarily it worked out better for us in the end.

Cons

Getting everything into the system has been a bit of a pain but the more work you put into it up front the more you get out of the long haul.

Review Source

ZA

Zaighum A.  
Office Admin  
Automotive  
Used the software for: I used a free trial

### "mpulse Review "

October 13, 2020

4.0

Mpulse support team is really great because they give quick response to their customers.

Pros

MPulse is CMMS Software and its best for manufacturers because i m also manufacturer and its reporting and measurements for materials.

Cons

This mpulse Software is awesome for business management and I really like this software because of reporting. I didn't find any issue.

Review Source

ST

Scott T.  
Engineer  
  
Used the software for:

### "A great piece of software that helped our company get its preventative maintenance under control..."

June 6, 2016

5.0

This has been a very useful piece of software for us. Our maintenance group resisted the idea initially but when they came around, they really saw how useful it was. We needed help getting our long list of PM tasks under control and also needed to start keeping records of our work for regulatory reasons. With a little training, things are going wonderfully. I will say that I have never thought the layout of the GUI was wonderful, but you can master it with a little effort.

Review Source

SR

Steve R.  
Plant Engineer  
  
Used the software for:

### "PatFan"

February 16, 2011

5.0

A very good computerized maintenance management software package and very well supported.

Pros

Easy to use and customize to meet specific needs. Customer rep is outstanding, rapidly answers questions and welcomes a challenge. Why can't all companies provide service like this?

Cons

Slightly more slanted toward building facility maintenance rather than manufacturing production machinery.

Review Source

JE

Jim E.  
Maintenance Supervisor  
  
Used the software for:

### "HBD Thermoid"

May 17, 2011

4.0

I have only been a user for a few weeks, but I am impressed with the short learning curve. I use the software very day and have only called tech support once. The tech support with a remote login was great.

Pros

Short learning curve. Great tech support.

Cons

Modify PM scheduling seems unclear to a new user. Linking personnel and equipment to tasks becomes time consuming when processing alot of work orders.

Review Source

BM

Bob M.  
Trades/Maintenance Coordinator  
  
Used the software for:

### "After trying a few other programs, I settled on MPulse!"

February 18, 2016

5.0

PRO: The one thing that sold me on MPulse is their customer service. Bar none, they have been the best company when it comes to customer service. From the top down they have gone out of their way when any issues have risen. From Steve and Randy to Todd and Gary, they've been awesome. I couldn't ask for more. The training they offer is also very valuable. Con:???? I'll have to think about this one. None come to mind right now.

Review Source

CG

Cody G.  
Facilities Manager  
  
Used the software for:

### "Mpulse User"

October 29, 2015

5.0

Mpulse Maintenence Management software has been a great improvement to how we manage out facilities. Not only has it streamlined our operations but it has also given us the ability to run a multitude of reports helping us asses and make decisions based on info we previously did not have the capacity to analyse. Not only is this product very easy to use, the Mpulse team has provide us with exceptional service and training.

Review Source

DF

David F.  
Engineer  
  
Used the software for:

### "I would highly recommend this software to anyone needing a CMMS system."

September 2, 2008

4.0

I would highly recommend this software to anyone needing a CMMS system.

Pros

After review, the range of use - how complicated or how simple we want to make it is there. This is a flexible software making it easier to implement on the shop floor.

Cons

With so many features, for someone that is not familiar with it - the system is intimif=dating at first.

Review Source

TH

TIM H.  
DIRECTOR OF MAINTENANCE  
  
Used the software for:

### "AS FAR AS CMMS SYSTEMS GO, I WOULD RECOMMEND IT FOR ANY INSTALLATION."

September 4, 2008

4.0

AS FAR AS CMMS SYSTEMS GO, I WOULD RECOMMEND IT FOR ANY INSTALLATION. IT COMPARES VERY FAVORABLY TO BIGGER, MORE EXPENSIVE SYSTEMS.

Pros

VERY EASY TO USE AND KEEP UP TO DATE AS WELL AS VERY CUSTOMIZABLE TO ANY LOCATION.

Cons

IMPLEMENTATION CAN BE A LITTLE TIME CONSUMING AND SOMETIMES CONFUSING. CUSTOMIZING REPORTS CAN ALSO BE A LITTLE CONFUSING.

Review Source

SM

Shawna M.  
  
  
Used the software for:

### "This software is a great tool for managing maintenance and inventory."

November 18, 2015

4.0

I do not have any cons in regards to this software as it is the only maintenance software I have used. The pros of this software are that if given the correct information you can track you trouble areas with ease. I also like the inventory feature and the fact that you can see the dollar amount that each job costs you. The monthly training Webinars are very informational and have helped me immensely.

Review Source

GB

Gregory B.  
MI Engineer, Lead  
  
Used the software for:

### "Good product overall"

April 13, 2016

4.0

There are still some things that happen with the software that we don't understand. That may be ignorance on our part. Nothing that we haven't learned to get around. Overall it works well, as reflected in our recurring renewal in MSP. One of our groups in particular uses it heavily and is generally happy with it. Sometimes the flexibility and power of it can be a bit daunting for the novice user.

Review Source

JJ

Jeff J.  
DCTF Manager  
  
Used the software for:

### "I have been using this software for the last 15 years starting with the early version 5 software."

October 19, 2015

5.0

Ever since the early versions Mpulse software or the Mpulse staff have never let me down. We are unique in our use of the software as our firewall does not allow for off site data base retention, that said Mpulse has worked tirelessly with us though the years in customizing the Mpulse software to work on a stand alone laptop. This kind of service is hard to find in industry today.

Review Source

RB

Rosann B.  
  
Hospital & Health Care  
Used the software for:

### "Great way of tracking requirements."

October 8, 2014

5.0

Pros

The MPulse team is probably the most responsive team I've ever worked with. They are always there to support the needs of our company. They listen to our issues and act on our suggestions.

Cons

We are on the opposite coast, so sometimes, the response is on off hours, but response always comes.

Review Source

RS

Ryan S.  
Facilities Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "MPulse Review"

February 18, 2016

4.5

Pros

The program has the ability to be highly customized to meet the company's needs

Cons

Navigating the program takes a while to get used to.

Review Source

rD

roy D.  
General Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Using Mplulse"

February 2, 2016

5.0

Pros

I like the ease of use and availability of technical support.

Cons

There is not enough flexibility in customizing the forms layouts.

Review Source

RS

Ron S.  
Machinist / Mechanic  
  
Used the software for:

### "Although I only use a fraction of what MPulse is capable of, it works well for us."

October 15, 2015

4.0

The best thing about MPulse, in my opinion, is the custumer service. The guys are always friendly, never condescending and never fail to bail me out. The only down side is, and this isn't really MPulse's fault, is my lack of any training whatsoever. Perhaps MPulse could try to get their subscribers a little more up to speed on the capabilities of their product.

Review Source

AH

Anne H.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "ATAS Review"

January 26, 2015

4.5

Pros

They have excellent customer service. Response time to questions and issues is prompt. MPulse keeps its customers informed, and review of product capabilities is readily available.

Cons

Faster system speed would be helpful. It is sometimes too slow for the impatient staff members.

Review Source

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