# Page 7 | MPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is MPulse the right Maintenance Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117159/MPulse-Maintenance-Management/reviews

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MPulse

4.5 (169)

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Last updated March 13th, 2026

# Page 7 - Reviews of MPulse

## Showing most helpful reviews

Showing 151-169 of 169 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jeff P.  
Operations & Maintenance Manager  
  
Used the software for:

### "New user"

April 14, 2016

4.0

Straightforward program to initiate and track maintenance requests and work orders. Provides details on where actual maintenance man-hours are spent within the organization.

Review Source

BO

Brian O.  
Facilities Manager  
Telecommunications  
Used the software for:

### "MPulse is the way to go"

October 17, 2014

5.0

Pros

MPulse is extremely user-friendly, and the support is world class.

Cons

There is nothing negative about the system or support personnel.

Review Source

DR

David R.  
Maintenance Manager  
  
Used the software for:

### "Software was easy to set up and get started"

April 6, 2016

4.0

Very satisfied with the system, the only problem we have experienced is sometimes work tickets stay locked open, but a call to tech and they fix the problem quickly.

Review Source

JG

JOHN G.  
MAINTENANCE SUPERVISOR  
  
Used the software for:

### "MPULSE"

July 9, 2009

4.0

HIGHLY RECOMMEND PRODUCT. MORE HELP SHOULD BE GIVEN DURING INITIAL SET UP.

Pros

EASY TO USE, VERY CUSTOMIZABLE

Cons

LIMITED REPORTING CUSTOMIZATION

Review Source

SJ

Sam J.  
Lodging Director  
  
Used the software for:

### "Cheryl Holmes is Amazing"

March 11, 2011

4.0

10/10, if we had to put a number to it.

Pros

He had a great experience with the sales team (Cheryl).

Cons

None that we've been able to find.

Review Source

GS

Gregory S.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "MPulse Review"

March 5, 2015

4.5

Pros

Excellent customer service. We have two people designated to us to aid in the startup and training of the software. Very impressed with the depth of the information provided to us.

Cons

We are completely satisfied with the product. My only wish would be to get the training done a week or so earlier.

Review Source

PB

Patricia B.  
Administrative Assistant/Plant Operations  
  
Used the software for:

### "14+ years experience. Love the program"

January 26, 2016

5.0

User friendly. Excellent Reports. All data links together exceptionally well. Everything can be customized to fit your company.

Review Source

TS

Tanra S.  
Administrative Sec II  
  
Used the software for:

### "Hit several bumps in the road of getting starting but support was great and working well. "

April 6, 2016

4.0

There is a few things I would tweak that would make putting in work orders faster. Other than that, program is working great

Review Source

KM

Kevin M.  
Cheif Engineer  
  
Used the software for:

### "I prefer the online version to the installed disk version."

December 16, 2015

5.0

It beats keeping a legal pad with written details for each piece of equipment in my facility.

Review Source

MD

Miff D.  
Water Quality and IT Supervisor  
  
Used the software for:

### "We use this software for our requisitions and inventory tracking."

May 9, 2016

4.0

The software itself is user friendly and we receive good timely support when we need it.

Review Source

RL

Ricardo L.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Mpulse Software Review"

March 23, 2016

4.5

Pros

The product is easy to use. Also "The Nuggets" training material is top quality. The service department is quick to answer any questions.

Cons

The reports some times are not easy to set up. You need to call customer service to help you to set up any report.

Review Source

CM

Christine M.  
Operations Manager  
  
Used the software for:

### "Great program for tracking building maintenance "

February 16, 2016

5.0

Web based and easy to use Simple process to create work orders Cons - none

Review Source

CM

Christine M.  
Operations Manager  
  
Used the software for:

### "Great program for tracking building maintenance "

February 16, 2016

5.0

Web based and easy to use Simple process to create work orders Cons - none

Review Source

CM

Christine M.  
Operations Manager  
  
Used the software for:

### "Great program for tracking building maintenance "

February 16, 2016

5.0

Web based and easy to use Simple process to create work orders Cons - none

Review Source

CM

Christine M.  
Operations Manager  
  
Used the software for:

### "Great program for tracking building maintenance "

February 16, 2016

5.0

Web based and easy to use Simple process to create work orders Cons - none

Review Source

CM

Christine M.  
Operations Manager  
  
Used the software for:

### "Great program for tracking building maintenance "

February 16, 2016

5.0

Web based and easy to use Simple process to create work orders Cons - none

Review Source

YT

Yumi T.  
Operations Manager  
  
Used the software for:

### "It is very easy to use and able to capture all of the information that are usefull."

April 25, 2016

5.0

Very much straight forward that any new employee can learn easily.

Review Source

DH

Debbie H.  
Receptionist  
  
Used the software for:

### "Good Experience"

April 11, 2016

5.0

Every day I learn more about this program.

Review Source

LS

Len S.  
Director of Facilities and Engineering  
Automotive  
Used the software for: 2+ years

### "A very comprehensive and complete CMMS"

June 9, 2017

4.0

An overall great CMMS. I research several before buying MPulse, and I'm very happy with our choice.

Pros

The software is very user friendly. It was easy to get it set up, customize and move between the different operations. Loading the employee information was quick and easy.

Cons

The initial training didn't really cover the pertinent information as it relates to our business. I would suggest they customize the training to the user's specific needs.

Review Source

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