--- title: "MPACT CMMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MPACT CMMS Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/117159/MPACT-CMMS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # MPACT CMMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MPACT CMMS ## What is MPACT CMMS? MPACT CMMS by MPulse Software is built for maintenance teams that have outgrown spreadsheets, email requests, and paper work orders, and for teams replacing a CMMS that only the managers ever used. It’s a new platform, but it isn’t a first attempt. MPulse Software has spent 30 years building CMMS software and learning how maintenance teams actually work, and everything we learned went into MPACT. Requesters are free and unlimited, so anyone can report a problem by scanning a QR code or submitting a web form. Generate preventive maintenance work orders automatically from time, calendar, or meter schedules. Track downtime, failure codes, labor, and parts on every job, then review results in configurable dashboards and reports. Technicians complete work from any device in the adaptive web app, with an offline mobile app available as an add-on. Editions scale from core work order and PM management to multi-site operations with REST APIs, ERP and sensor integrations, SSO, and MFA. ## What is MPACT CMMS used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 169 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 2% Starting price $29 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Preventive Maintenance / 2026 - Building Maintenance / 2025 - Maintenance Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MPACT CMMS?[Manage this product listing](https://www.g2.com/products/mpulse-maintenance-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MPACT CMMS 4.5 (169) VS. [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $29 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (169) Ease Of Use 4.8 (434) Value For Money 4.3 (38) Value For Money 4.7 (376) Customer Service 4.8 (164) Customer Service 4.8 (412) ## MPACT CMMS alternatives Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (435)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [EZO EAM](https://www.capterra.com/p/124047/EZOfficeInventory/) [4.6 (1,546)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/) Starting price $57.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124047/EZOfficeInventory/) [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) [3.9 (208)](https://www.capterra.com/p/125977/ManagerPlus/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/125977/ManagerPlus/) ## FAQs about MPACT CMMS Overview ### What problems does MPACT CMMS solve? MPACT CMMS solves missed preventive maintenance, scattered service requests, and incomplete asset histories by scheduling recurring work, generating work orders, tracking labor and parts, and notifying requesters of status changes. Facilities managers, maintenance crews, campus operations teams, and utility operators gain clearer accountability, equipment records, and reporting for compliance and repair decisions. Answer based on 63 reviews Overview ### Which roles and teams benefit most from MPACT CMMS? MPACT CMMS is most used by facilities, maintenance, and operations managers who schedule preventive maintenance, assign technicians, and track asset and work-order status. Work order specialists and maintenance coordinators manage request intake, priorities, and completion records, while project, contract, purchasing, and IT teams coordinate vendor work, materials, system access, and reporting. Answer based on 145 reviews Overview ### What company size and industries is MPACT CMMS built for? MPACT CMMS is built for small businesses, which account for 54% of reviewers, and electrical/electronic manufacturing, its top industry at 18%. It supports maintenance and facility teams from single sites to multi-location enterprises across manufacturing, healthcare, education, government, food and beverage, hospitality, and facilities management. Midsize businesses represent 30% and enterprises 16%. Answer based on 169 reviews Features and Usability ### What are the key features of MPACT CMMS? MPACT CMMS includes preventive maintenance and scheduling to plan service work and reduce equipment shutdowns. Work order management supports assigning jobs to technicians and reviewing maintenance trends, while asset tracking records equipment details, installations, repairs, replacements, and supplies. Reporting presents maintenance information for management and board review. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? MPACT CMMS offers Professional at $29 per user/month and Advanced at $79 per user/month. Enterprise Add-Ons, including integrations, procurement controls, and security features, require custom pricing. No free version or trial is listed. Reviewers describe the product as cost-effective, though some report price increases and substantial software and maintenance agreement costs. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does MPACT CMMS integrate with? MPACT CMMS integrates with 10 third-party tools and platforms, including asset and equipment monitoring systems such as AssetWatch, Augury, Ignition, and MachineMetrics, plus business systems like MS Dynamics, NetSuite, Oracle PeopleSoft, Redzone, SAP Ariba, SAP Concur, and Sage. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on MPACT CMMS? MPACT CMMS offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that maintenance staff and users familiar with CMMS tools learn work orders and daily tasks quickly. New administrators, novice users, and teams configuring assets or advanced modules need more time and guided training to become proficient. Answer based on 42 reviews Getting Started and Support ### What customer support options does MPACT CMMS offer, and how do users rate the experience? MPACT CMMS offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and patient, with quick answers to questions and strong implementation and training assistance. Some users would like more guidance during initial setup or when navigating complex reporting and configuration tasks. Answer based on 73 reviews Maintenance ### How well does MPACT CMMS manage preventive maintenance? MPACT CMMS manages preventive maintenance through recurring work orders, maintenance schedules, asset histories, and deadline reminders. Facilities teams, public works departments, and building maintenance staff use it to track completed work and coordinate vendors. Its broad feature set supports detailed workflows, although initial setup and navigation can feel complex for new administrators. Answer based on 37 reviews ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) MPulse supports all three features that reviewers rate most important: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses organize repair requests, schedule routine upkeep, and keep accurate maintenance records, allowing teams to reduce equipment downtime and manage assets more efficiently. Preventive Maintenance 4.3 (23) 91.30% of 23 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Service History 3.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Asset Tracking 3.9 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 4.0 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Real-Time Data 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Receive data and information in real time Inventory Management 3.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply MPACT CMMS 48 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Uses AI to condense large amounts of text, audio, or video data into a coherent form Create approval workflows to streamline the approval of work order or material purchase requests. Store images of assets Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Manage different types of infrastrucrue assets such as linear assets and public spaces The ability to identify a barcode on or within an image or packaging Create budgets based on historical data and future projections AI-based platform which conducts a conversation via auditory or textual methods Track the status of assets and whether they're checked in or out An itemized to do list that can be edited as tasks are completed Designed to serve commercial properties Track maintenance documentation to ensure compliance with Occupational Safety and Health Administration (OSHA) and ISO standards. Manage material safety data sheets (MSDS) and other critical safety instructions within a central repository, and track employee training certifications. Define and implement maintenance schdules based on real ime data and precitive analysis. Manage, organize, and store contact information Customize contracts and forms to collect specific information Track unplanned equipment or network failures Access historical records of equipment performance statistics and generate new reports using equipment data to identify underlying equipment issues. Track the location of specific equipment at all times Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Monitor product stock levels Track and manage inventory levels to maintain proper supply Use IoT to monitor assets accross multiple locations and work centers Manage and track all job information and associated tasks Establish procedures for monitoring locations of keys Observe and track the demand, usage, progress or quality of a system, product, or user Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Identify the root cause of equipment failures Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Create, manage and track all task activities and progression Maintain re-usable task templates for preventative and unscheduled work orders. Organize these templates into task libraries that are easily accessible and can be cloned or edited as needed. Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 4.3 (95) 4.3 Based on 95 reviews ## Pricing Value for money 4.3 (38) [View pricing plan details](https://www.capterra.com/p/117159/MPACT-CMMS/pricing/) Professional $29.00 Per User,Per Month It includes: - Unlimited PM Scheduling & Tracking - Unlimited Work Orders - Free and Unlimited Maintenance Requesters - Unlimited Dashboards with Calendars, Data Tables, and Graphical KPIs - Powerful Analytics - Real-Time Notifications Advanced $79.00 Per User,Per Month It includes: - Everything in Professional, plus: - $29 Technician License available - Inventory Records with Cost - Time and Cost Tracking - Failure Analysis - Downtime Tracking - Document Management - Unlimited Asset Meters - Offline Mobile App Enterprise Add-Ons Custom Quote Available It includes: - Inventory Purchasing with Approvals and Audit Trails - API Integrations with Accounting Systems, Machine Data, and Smart Buildings - Single Sign On - Add-On Media Storage up to 300GB - Multi-Factor Authentication Value for money 4.3 (38) 4.3 Based on 38 reviews ## Integrations [ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)[ Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[ Ignition](https://www.capterra.com/p/275685/Ignition/)[ MachineMetrics](https://www.capterra.com/p/159410/MachineMetrics/)[ AssetWatch](https://www.capterra.com/p/10023835/AssetWatch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (164) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (164) 4.8 Based on 164 reviews ## User reviews Overall rating 4.5 Based on 169 reviews Filter by rating 5(88) 4(67) 3(10) 2(4) 1(0) Mentioned topic Sorted by most recent JT Jeff T. Facility Director Education Management ### "Works but very difficult to customize and understand the database" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 16, 2024 Difficult. I am new in my role as the facility director and have been tasked with finding ways to simplify the MPulse application. All employees use it for work order requests and it is not user-friendly. Pros MPulse has a simplified list of features and applications and does not overly complicate the software with unnecessary items. Cons Extremely difficult to customize. Very unorganized database and unable to understand how the database tables are compiled. Also, the conversion between maintenance requests to work orders is not seamless and does not have a proper database relationship between the two reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Manuel G. Program Manager Government Relations ### "Ease of MPulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2024 Pros The GUI format is easy to use and has great abilities to track and manage assets. Cons Data linking could be better when it comes to importing equipment information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Terry J. Maintenance Supervisor Plastics ### "My MPULSE Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 5, 2024 Pros Being able to look in advance to see what work was coming up and the ability to change priority. Cons Still trying to unlock or use some fields that are available. Still learning the ins and outs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Mario V. Manager of facilities services Facilities Services ### "MPulse - Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2024 Pros Great bandwidth Easy to use and multi use product Cons Not sure what I could say on this one satisfies our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LJ Laurie J. Seaport Operations Controller Maritime ### "MPulse user" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 5, 2024 has been great! I was with another CMMS before them and this is so much better Pros the customer service is great! if you have a question they are so helpful about getting back to you and answering your questions or helping you if you have an issue. Cons I wish the mobile was a little more user friendly and showed all open work orders no matter how old. we have to monthly change the due date on some work orders so now the due date is not looked at in anything. Switched from [NetFacilities](https://www.capterra.com/p/130733/NetFacilities/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Michael A. Senior Director of Facilities Non-Profit Organization Management ### "MPulse Work Order System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2024 The staff are great to work with. We usually have responses back for our questions the same day. Pros We find that the ease of use in the Work Order System makes the product a great buy. Cons The initial set up was very time consuming Reasons for choosing MPACT CMMS The demo was done that laid out the product very well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Ken S. Facilities Superintendent Building Materials ### "Tracking you work orders and employes." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 28, 2024 So far so good, we are still learning all its abilities.. Pros There are some many options available along with the expandability. Cons Alot of learning the workings of the programs Switched from [Wufoo](https://www.capterra.com/p/224990/Wufoo/) It had limitations as to what it could do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Joel S. Sr. Project Manager Information Technology and Services ### "Using MPulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2024 We've been using MPulse for the last 4 years now, and we don't have any plans of stopping. We appreciate how it helped us in keeping track of all of our devices and not relying too much on stacks of spreadsheets updating, tracking, monitoring, etc., of our devices. MPulse does the work for us. Pros Easy to use and understand. There's a learning curve on how to use it but once you learn how to navigate within MPulse, you will definitely appreciate how powerful MPulse is in maintaining and managing all of your devices. Cons It was hard to understand at first, but as you use it more daily, you get to appreciate how powerful MPulse is. Reasons for choosing MPACT CMMS It has more features than the other products and the amount we paid for was definitely worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Pamela A. Maintenance Coordinator Facilities Services ### "I live MPulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2024 Overall I live working with MPulse and enjoy reaping the benefits from using it. Pros The use of work orders and pm's to keep track of craftsmen, their time and work done on the job. Cons Trying to change information on a work order like adding price of an inventory item added to a work order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tom P. Facilities Manager Gambling & Casinos ### "maintenance" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 27, 2024 Slow response when entering data, wait for updates on order Pros email notifications, lets requester know when completed Cons changed how to enter hours when closing orders. takes sooo long to get something changed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/117159/MPACT-CMMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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