# MPulse Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MPulse Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/117159/MPulse-Maintenance-Management

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# 

 MPulse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MPulse

## What is MPulse?

MPulse is a cloud and mobile-based CMMS solution designed for midsize and large businesses across several industries, including manufacturing, healthcare, education, and more. The tool helps streamline maintenance department's operations, generate insights, manage assets, and more.

## What is MPulse used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 169 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

2%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

-   Preventive Maintenance / 2026
-   Building Maintenance / 2025
-   Maintenance Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MPulse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mpulsesoftware.com&name=MPulse)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MPulse

4.5 (169)

VS.

[4.8 (1,039)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (169)

Ease Of Use

4.8 (1,039)

Value For Money

4.3 (38)

Value For Money

4.6 (957)

Customer Service

4.8 (164)

Customer Service

4.8 (977)

## MPulse alternatives

Highest Rated

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (754)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

Starting price

$65.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/alternatives/)

## FAQs about MPulse

Overview

### What problems does MPulse solve?

MPulse solves missed preventive maintenance, disorganized work orders, poor asset and parts visibility, and manual reporting by centralizing scheduling, repair history, inventory, costs, and notifications. Maintenance managers, facilities teams, school districts, utilities, and operations staff use it to track assets, control consumables, meet compliance requirements, and coordinate faster responses.

Answer based on 105 reviews

Overview

### Which roles and teams benefit most from MPulse?

MPulse is most used by facilities, maintenance, and operations teams that need to manage preventive maintenance, track assets, and keep work orders moving efficiently. Coordinators and specialists use it to schedule jobs and document service history, while managers, engineers, and purchasing staff rely on it for planning, reporting, and resource control.

Answer based on 145 reviews

Overview

### What company size and industries is MPulse built for?

MPulse is designed for medium to large enterprises in manufacturing, healthcare, education, government, hospitality, food and beverage, facilities, and real estate, but reviewer data shows it is used most by small businesses at 54%, followed by midsize companies at 30%. Its strongest industry presence is Electrical/Electronic Manufacturing at 18%, then Hospital & Health Care at 11% and Automotive at 6%.

Answer based on 169 reviews

Features and Usability

### What are the key features of MPulse?

MPulse includes core maintenance management features such as work order management, preventive maintenance scheduling, asset tracking, inventory management, and reporting. Differentiating capabilities include recurring work orders, email alerts and status notifications, customizable reports and fields, and mobile access for handling requests, assignments, and service history in the field.

Answer based on 73 reviews

Integrations

### Which third-party tools and platforms does MPulse integrate with?

MPulse integrates with Microsoft Excel and Microsoft SQL Server. These catalog integrations support data analysis, reporting, and database connectivity for maintenance and asset management workflows.

Answer based on 4 reviews

Getting Started and Support

### How easy is it to onboard and train a team on MPulse?

MPulse offers live online training, videos, and documentation, and reviewers often mention webinars, online resources, and responsive support during setup. Many teams start creating work orders quickly, especially users with CMMS experience. Newer or less technical users may need more time, since the interface and configuration have an initial learning curve.

Answer based on 42 reviews

Getting Started and Support

### What customer support options does MPulse offer, and how do users rate the experience?

MPulse offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, patient, and helpful during setup, training, and troubleshooting, with quick answers and useful webinars. A few mention wanting more guidance during initial setup or finding some reporting issues harder to resolve.

Answer based on 73 reviews

Maintenance

### How well does MPulse handle maintenance management?

MPulse handles maintenance management well with preventive maintenance scheduling, work orders, asset tracking, and service history in one system. Facilities teams, public works departments, and building maintenance staff often find it keeps recurring tasks organized and visible, though some administrators find setup, navigation, and inventory-related tasks more confusing than expected.

Answer based on 37 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Preventive Maintenance

4.3 (23)

91.30% of 23 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Work Order Management

4.0 (22)

90.91% of 22 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Scheduling

4.0 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Asset Tracking

3.9 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Maintenance Scheduling

4.0 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Mobile Access

3.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

MPulse 65 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Store images of assets

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Designed to serve commercial properties

Manage, organize, and store contact information

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track employee schedules, availability, and performance across projects and tasks

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track all job information and associated tasks

Establish procedures for monitoring locations of keys

Report on the allocation and distribution of labor costs across projects

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (95)

4.3

Based on 95 reviews

## Pricing

Value for money

4.3 (38)

### Starting price

Free trial available

[View all Pricing Plans](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/pricing/)

Value for money

4.3 (38)

4.3

Based on 38 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (164)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (164)

4.8

Based on 164 reviews

## User reviews

Overall rating

4.5

Based on 169 reviews

Filter by rating

5(88)

4(67)

3(10)

2(4)

1(0)

Mentioned topic

Sorted by most recent

JT

Jeff T.

Facility Director

Education Management

### "Works but very difficult to customize and understand the database"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

August 16, 2024

Difficult. I am new in my role as the facility director and have been tasked with finding ways to simplify the MPulse application. All employees use it for work order requests and it is not user-friendly.

Pros

MPulse has a simplified list of features and applications and does not overly complicate the software with unnecessary items.

Cons

Extremely difficult to customize. Very unorganized database and unable to understand how the database tables are compiled. Also, the conversion between maintenance requests to work orders is not seamless and does not have a proper database relationship between the two reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Manuel G.

Program Manager

Government Relations

### "Ease of MPulse"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 18, 2024

Pros

The GUI format is easy to use and has great abilities to track and manage assets.

Cons

Data linking could be better when it comes to importing equipment information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TJ

Terry J.

Maintenance Supervisor

Plastics

### "My MPULSE Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 5, 2024

Pros

Being able to look in advance to see what work was coming up and the ability to change priority.

Cons

Still trying to unlock or use some fields that are available. Still learning the ins and outs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Mario V.

Manager of facilities services

Facilities Services

### "MPulse - Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2024

Pros

Great bandwidth Easy to use and multi use product

Cons

Not sure what I could say on this one satisfies our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Laurie J.

Seaport Operations Controller

Maritime

### "MPulse user"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 5, 2024

has been great! I was with another CMMS before them and this is so much better

Pros

the customer service is great! if you have a question they are so helpful about getting back to you and answering your questions or helping you if you have an issue.

Cons

I wish the mobile was a little more user friendly and showed all open work orders no matter how old. we have to monthly change the due date on some work orders so now the due date is not looked at in anything.

Switched from

[NetFacilities](https://www.capterra.com/p/130733/NetFacilities/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Michael A.

Senior Director of Facilities

Non-Profit Organization Management

### "MPulse Work Order System"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2024

The staff are great to work with. We usually have responses back for our questions the same day.

Pros

We find that the ease of use in the Work Order System makes the product a great buy.

Cons

The initial set up was very time consuming

Reasons for choosing MPulse

The demo was done that laid out the product very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Ken S.

Facilities Superintendent

Building Materials

### "Tracking you work orders and employes."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 28, 2024

So far so good, we are still learning all its abilities..

Pros

There are some many options available along with the expandability.

Cons

Alot of learning the workings of the programs

Switched from

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)

It had limitations as to what it could do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Joel S.

Sr. Project Manager

Information Technology and Services

### "Using MPulse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2024

We've been using MPulse for the last 4 years now, and we don't have any plans of stopping. We appreciate how it helped us in keeping track of all of our devices and not relying too much on stacks of spreadsheets updating, tracking, monitoring, etc., of our devices. MPulse does the work for us.

Pros

Easy to use and understand. There's a learning curve on how to use it but once you learn how to navigate within MPulse, you will definitely appreciate how powerful MPulse is in maintaining and managing all of your devices.

Cons

It was hard to understand at first, but as you use it more daily, you get to appreciate how powerful MPulse is.

Reasons for choosing MPulse

It has more features than the other products and the amount we paid for was definitely worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Pamela A.

Maintenance Coordinator

Facilities Services

### "I live MPulse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

Overall I live working with MPulse and enjoy reaping the benefits from using it.

Pros

The use of work orders and pm's to keep track of craftsmen, their time and work done on the job.

Cons

Trying to change information on a work order like adding price of an inventory item added to a work order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Tom P.

Facilities Manager

Gambling & Casinos

### "maintenance"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 27, 2024

Slow response when entering data, wait for updates on order

Pros

email notifications, lets requester know when completed

Cons

changed how to enter hours when closing orders. takes sooo long to get something changed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/reviews/)

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