# AppointMate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AppointMate Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/117161/AppointMate

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# 

 AppointMate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AppointMate

## What is AppointMate?

AppointMate, with integrated telephony, simplifies scheduling with integrated employee and patient calendars and appointment reminders to both. It matches client needs with caregivers skills, availability, etc. and suggests the best caregiver for clients. AppointMate records employees shift availability, offers access to 150+ reports, provides employees with a map and turn-by-turn directions, alerts for overdue appointments and integrates with billing and payroll systems.

## What is AppointMate used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per User, Per Month

Free trial  
not available

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Do you work for AppointMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.deltahealthtech.com&name=AppointMate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AppointMate

3.6 (9)

VS.

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting Price

$250

Per Feature

Starting Price

$200

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (9)

Ease Of Use

4.6 (85)

Value For Money

3.3 (3)

Value For Money

4.6 (81)

Customer Service

4.2 (8)

Customer Service

4.6 (84)

## AppointMate alternatives

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (21)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/117161/AppointMate/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Appointment Scheduling

Schedule appointments via a calendar

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

AppointMate 18 features

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Assemble applications and processes by dragging over and arranging pre-built components

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Access software remotely via mobile devices

Manage and support multiple locations

Track and monitor patient no-show rates

Track and organize on-call shifts

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Receive data and information in real time

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

3.8 (9)

3.8

Based on 9 reviews

## Pricing

Value for money

3.3 (3)

Basic

$250.00

Per Feature,

Value for money

3.3 (3)

3.3

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (8)

4.2

Based on 8 reviews

## User reviews

Overall rating

3.6

Based on 9 reviews

Filter by rating

5(2)

4(3)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

DM

Dina M.

Regional Manager

Hospital & Health Care

### "Good program"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 17, 2019

some things are not easy for the dcws to use when they clock in and out. Not all items i need to see are not in the mobile app for when I am oncall or doing reports at home.

Pros

the ease to see clients information. reports.

Cons

Slow in speed to load. Very slow to move from one profile to another

Reasons for choosing AppointMate

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sherri W.

Risk Specialist

Hospital & Health Care

### "Good options, sometimes slow"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 17, 2019

I have used Appointmate for nearly 9 years while working for my current employer. My role as Risk Specialist requires me to be very familiar with the functions of Appointmate. I have had to reach out for assistance from Delta in the past. Sometimes this has been very helpful and other times I felt like I was not getting my questions answered thoroughly.

Pros

I like the ability to run many reports. This is crucial to my role as Risk Specialist within my company.

Cons

The program tends to run slowly at times. It gets bogged down and sometimes it becomes necessary to exit and go back into the program. This happens more frequently than it seems it should.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Doris Dee A.

Human Resource Manager

Hospital & Health Care

### "Great Scheduling Softwear"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 10, 2019

Appointmate makes being audited an easy task. Reports are able to be customized so only the data requested is the data shared. Appointmate also helps minimize fraud due to its time date stamp on EVERYTHING!

Pros

Functionality. Each screen has access to other screens so you don't have to bounce around, making it a proficient Softwear. Capability to edit, update, and correct. Able to upload paper documents supporting paperless and able to access from any location.

Cons

Once I became proficient using the Softwear, I no longer had issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Talent Management Consultant

Hospital & Health Care

### "Decent product for the $$"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 5, 2018

Pros

Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone. Since implementing Appointmate we have reduced our fraudulent timesheets by 100%. The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business. The program is easy to use I just it was more optimized for mobile devices. Technical support is extremely useful and friendly

Cons

Not as mobile friendly as I would like. Decent price for the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

Gina T.

Office Manager

Hospital & Health Care

### "Great Program"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 20, 2018

Pros

I loved this program once I learned how to navigate it Offered a ton of functions and reports

Cons

It was hard to learn when I first started working at my old job. This was the hardest part about learning that job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jamie H.

Payroll Manager

Hospital & Health Care

### "Used this product for years. Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2017

Pros

It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects.

Cons

On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Melissa K.

Scheduling Coordinator

Hospital & Health Care

### "Appointmate is great!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 11, 2017

We really want to use Appointmate and if the paperless option were possible we would be so grateful!

Pros

Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet.

Cons

Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christi B.

Hospital & Health Care

### "Used for 4+ yrs, leaving it ASAP. Lack of support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.5

2.5

Likelihood to Recommend

1/10

December 11, 2013

Pros

At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it.

Cons

Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Sharee Y.

### ""

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 9, 2012

I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/117161/AppointMate/reviews/)

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