# AppointMate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AppointMate Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/117161/AppointMate --- # AppointMate Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AppointMate ## What is AppointMate? AppointMate, with integrated telephony, simplifies scheduling with integrated employee and patient calendars and appointment reminders to both. It matches client needs with caregivers skills, availability, etc. and suggests the best caregiver for clients. AppointMate records employees shift availability, offers access to 150+ reports, provides employees with a map and turn-by-turn directions, alerts for overdue appointments and integrates with billing and payroll systems. ## What is AppointMate used for? [Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AppointMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.deltahealthtech.com&name=AppointMate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AppointMate 3.6 (9) VS. [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $250 Per Feature Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (9) Ease Of Use 4.6 (85) Value For Money 3.3 (3) Value For Money 4.6 (81) Customer Service 4.2 (8) Customer Service 4.6 (84) ## AppointMate alternatives Highest Rated [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117161/AppointMate/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components AppointMate 18 features Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Assemble applications and processes by dragging over and arranging pre-built components Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Access software remotely via mobile devices Manage and support multiple locations Track and monitor patient no-show rates Track and organize on-call shifts Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Receive data and information in real time Active reporting of data and metrics Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.8 (9) 3.8 Based on 9 reviews ## Pricing Value for money 3.3 (3) Basic $250.00 Per Feature, Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (8) 4.2 Based on 8 reviews ## User reviews Overall rating 3.6 Based on 9 reviews Filter by rating 5(2) 4(3) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent DM Dina M. Regional Manager Hospital & Health Care ### "Good program" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 17, 2019 some things are not easy for the dcws to use when they clock in and out. Not all items i need to see are not in the mobile app for when I am oncall or doing reports at home. Pros the ease to see clients information. reports. Cons Slow in speed to load. Very slow to move from one profile to another Reasons for choosing AppointMate n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Sherri W. Risk Specialist Hospital & Health Care ### "Good options, sometimes slow" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 17, 2019 I have used Appointmate for nearly 9 years while working for my current employer. My role as Risk Specialist requires me to be very familiar with the functions of Appointmate. I have had to reach out for assistance from Delta in the past. Sometimes this has been very helpful and other times I felt like I was not getting my questions answered thoroughly. Pros I like the ability to run many reports. This is crucial to my role as Risk Specialist within my company. Cons The program tends to run slowly at times. It gets bogged down and sometimes it becomes necessary to exit and go back into the program. This happens more frequently than it seems it should. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Doris Dee A. Human Resource Manager Hospital & Health Care ### "Great Scheduling Softwear" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2019 Appointmate makes being audited an easy task. Reports are able to be customized so only the data requested is the data shared. Appointmate also helps minimize fraud due to its time date stamp on EVERYTHING! Pros Functionality. Each screen has access to other screens so you don't have to bounce around, making it a proficient Softwear. Capability to edit, update, and correct. Able to upload paper documents supporting paperless and able to access from any location. Cons Once I became proficient using the Softwear, I no longer had issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Talent Management Consultant Hospital & Health Care ### "Decent product for the $$" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 5, 2018 Pros Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone. Since implementing Appointmate we have reduced our fraudulent timesheets by 100%. The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business. The program is easy to use I just it was more optimized for mobile devices. Technical support is extremely useful and friendly Cons Not as mobile friendly as I would like. Decent price for the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Gina T. Office Manager Hospital & Health Care ### "Great Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 20, 2018 Pros I loved this program once I learned how to navigate it Offered a ton of functions and reports Cons It was hard to learn when I first started working at my old job. This was the hardest part about learning that job. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jamie H. Payroll Manager Hospital & Health Care ### "Used this product for years. Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2017 Pros It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects. Cons On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Melissa K. Scheduling Coordinator Hospital & Health Care ### "Appointmate is great!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 11, 2017 We really want to use Appointmate and if the paperless option were possible we would be so grateful! Pros Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet. Cons Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Christi B. Hospital & Health Care ### "Used for 4+ yrs, leaving it ASAP. Lack of support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.5 2.5 Likelihood to Recommend 1/10 December 11, 2013 Pros At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it. Cons Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Sharee Y. ### "" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 9, 2012 I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/117161/AppointMate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)