# AppointMate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AppointMate the right Home Health Care solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117161/AppointMate/reviews --- AppointMate 3.6 (9) [View alternatives](https://www.capterra.com/p/117161/AppointMate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AppointMate Ease of use 3.7 Customer Service 4.2 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Doris Dee A. Human Resource Manager Hospital & Health Care Used the software for: 2+ years ### "Great Scheduling Softwear" December 10, 2019 5.0 Appointmate makes being audited an easy task. Reports are able to be customized so only the data requested is the data shared. Appointmate also helps minimize fraud due to its time date stamp on EVERYTHING! Pros Functionality. Each screen has access to other screens so you don't have to bounce around, making it a proficient Softwear. Capability to edit, update, and correct. Able to upload paper documents supporting paperless and able to access from any location. Cons Once I became proficient using the Softwear, I no longer had issues. Review Source MK Melissa K. Scheduling Coordinator Hospital & Health Care Used the software for: 2+ years ### "Appointmate is great!" April 11, 2017 4.0 We really want to use Appointmate and if the paperless option were possible we would be so grateful! Pros Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet. Cons Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting. Review Source VR Verified Reviewer Talent Management Consultant Hospital & Health Care Used the software for: 2+ years ### "Decent product for the $$" December 5, 2018 3.0 Pros Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone. Since implementing Appointmate we have reduced our fraudulent timesheets by 100%. The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business. The program is easy to use I just it was more optimized for mobile devices. Technical support is extremely useful and friendly Cons Not as mobile friendly as I would like. Decent price for the program. Review Source JH Jamie H. Payroll Manager Hospital & Health Care Used the software for: 2+ years ### "Used this product for years. Love it" April 29, 2017 5.0 Pros It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects. Cons On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this Review Source GT Gina T. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great Program" July 20, 2018 4.0 Pros I loved this program once I learned how to navigate it Offered a ton of functions and reports Cons It was hard to learn when I first started working at my old job. This was the hardest part about learning that job. Review Source SW Sherri W. Risk Specialist Hospital & Health Care Used the software for: 2+ years ### "Good options, sometimes slow" December 17, 2019 3.0 I have used Appointmate for nearly 9 years while working for my current employer. My role as Risk Specialist requires me to be very familiar with the functions of Appointmate. I have had to reach out for assistance from Delta in the past. Sometimes this has been very helpful and other times I felt like I was not getting my questions answered thoroughly. Pros I like the ability to run many reports. This is crucial to my role as Risk Specialist within my company. Cons The program tends to run slowly at times. It gets bogged down and sometimes it becomes necessary to exit and go back into the program. This happens more frequently than it seems it should. Review Source DM Dina M. Regional Manager Hospital & Health Care Used the software for: 2+ years ### "Good program" December 17, 2019 3.0 some things are not easy for the dcws to use when they clock in and out. Not all items i need to see are not in the mobile app for when I am oncall or doing reports at home. Pros the ease to see clients information. reports. Cons Slow in speed to load. Very slow to move from one profile to another Reason for choosing AppointMate n/a Review Source CB Christi B. Hospital & Health Care Used the software for: ### "Used for 4+ yrs, leaving it ASAP. Lack of support" December 11, 2013 1.0 Pros At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it. Cons Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this. Review Source SY Sharee Y. Used the software for: ### "" March 9, 2012 4.5 I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.