# Page 2 | Elexio Community Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Elexio Community the right Church Management solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117170/Elexio-Database/reviews

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Elexio Community

4.2 (120)

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Last updated March 13th, 2026

# Page 2 - Reviews of Elexio Community

## Showing most helpful reviews

Showing 26-50 of 120 Reviews

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Frequency of Use

JT

Julie T.  
Office Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Cornerstone Baptist Church 2020 Elexio Review"

June 3, 2020

5.0

My overall experience with the system has been good. The system makes sense, is very useful, & saves us time. It's easy to understand how all the pieces work together. The help videos are very helpful along with the web seminars that we can sit in on or watch at a later time. However, I wish the webinars would remain out there permanently for us to re-watch & review. There is usually a lot of helpful info in those. And if they are out there, I am unsure of where to find the older ones. Communications to me (the administrator for Elexio here in our office) has not always been the best. For instance, I had our children's ministry director tell me about a new app (ministry one) that the Elexio support team told her about after she had contacted them to get help with something she was working on. After talking with the support team she ask me about it and I knew nothing. It wasn't until a couple months later that I got an email advertising the new app from the Elexio Team. It would of been nice for someone (preferably our account rep) to give me a heads up. I don't seem to hear from him at all. Most suppliers/vendors that we have contracts with will reach out to us sometime during the year to make sure that we are doing ok and let us know about anything new that is coming out. A simple email would be great! Finally, the Elexio support team is great to work with and helpful. They are always very pleasant and eager to help. We very much appreciate that!

Pros

It's pretty simple to use - both from an administrative aspect and user aspect. Also I like the fact that you are always trying to find ways to make the product better and simplifying things for the end user. We have some older (60 + in age) members that use Elexio and have no problems navigating around in the system.

Cons

I would like to be able to post events and our sermon notes on the new Ministry One app without it being tied to a registration form. Not all of our events require our members to register for them. But would still like to advertising them. Right now I work around that by deleting the word "Submit" but the button is still there when the form is published. If the submit button could be removed that would be great. I realize we can link to our website, where we have sermon notes. However, the whole idea of the new app is to have everything right there for the end user to be able to pull up immediately. Therefore making it super simple, fast, and more inviting for members of all ages to use the app. Plus using an app on your phone, I feel, is easier than going to a website and then trying to find the sermon notes and clicking on them.

Reason for choosing Elexio Community

To my knowledge this is the only system we have used and have not looked at any other systems.

Review Source

MS

Mary S.  
Senior Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Happy Elexio User!"

December 16, 2016

5.0

I love Elexio! We were using Shelby, which is not user-friendly and not cloud-based (we could not afford Arena). Only 1 person in our office could access reports. Now, from my laptop at home, I can easily send a text or email to anyone or any conceivable grouping of people in our congregation. I can check to see who has read their email, and my admin can send emails from my email address so replies come to me. Members can email all members of their small groups from the web portal (Group leaders can easily send a group text). The phone app makes it easy for lay members to check the directory and events and check in their attendance. We have not had significant issues with children's check-in. It is possible to do this online or offline, and customer service is available on Sunday mornings. The access I have to information seems priceless - it is at least worth one employee's salary. As a Senior pastor, I can quickly tell who hasn't attended in any number of weeks, who is in what small group, how frequently people are attending, who lives in what neighborhood, what repeat visitors are currently attending, where we stand on contributions - almost anything I need to know. And I can do it at 10 p.m. from my kitchen table if I need to. I can look up a member in the directory on the app and immediately get directions to their house. Other databases have similar functions; however, we were paying much more for Shelby (+ a calendar program, which we dropped when we switched to Elexio), and I couldn't do any of this. For the price, the ability for any staff or lay member (who is given special access) to have this kind of functionality at their fingertips is well worth it. Of course, it's not perfect. It helps to have an analytical mind to think about how to filter information to get what you want. Elexio staff are available to help with that and will look at what you've attempted and tell you how to tweak it. I mainly deal with customer service over email, so will wait hours or a day for a response. Calling is an option, also. The one improvement I would like to see is the ability to export the calendar feature to our website to use in a monthly format. The way events are listed on the portal is not very helpful. The better calendar feature is available if you buy their website. I do recommend paying for the implementation training if you are moving a significant amount of info from another database.

Pros

Functionality Cloud-based (can use on PC or Mac) User-friendly Makes online giving easy (through web portal or app), including text-to-give Smooth transition from Shelby Easy to give database access (and define limitations very specifically) to staff and lay members Extremely customizable to meet your church's needs (if you pay for implementation training, they will work closely with you to use your church's language, as well)

Cons

Events calendar function through web portal is limited - comes in list form, so it's not easy to jump ahead a few months to see when a certain event will be held; there isn't a search function to look for events by name. Functionality is best if you purchase their website product.

Review Source

Response from Ministry Brands

January 24, 2017

Great to hear from you, Mary! We are honored to be able to serve you with solutions that help ease your daily management! We're glad you made the change! I'm thrilled you're liking the ease at which you can communicate with staff and groups. I also want to share how much I appreciate you sharing your wishes for future development features as we progress! We're always looking to find the items that will really impact your ability to focus on your ministry. Also really appreciate the time you took to detail your experience in your review. Again, we're so pleased to be able to serve you. If you'd like to share anything additionally, feel free to shoot over comments to feedback@elexio.com.

Weston O.  
Director of Student Ministries  
Religious Institutions  
Used the software for: Less than 6 months

### "Intuitive Interface with hot and cold features and support"

February 28, 2017

3.0

The easy of doing the basics of looking people up from anywhere (phone/computer/tablet) is quick and most of the functions are intuitive and helpful, but most software in this category does that. The elements that should make or break things are a mixed bag. The mobil app is excellent, with integration to maps and phone so you don't have to jump apps, meaning you can look up someone, click their address and pull up directions, or click their number to call and it connects to your phone app to begin the call, without copy or pasting addresses or phone numbers. However some of their defining features don't work near as well as advertised. The main reason we went with Elexio was there "workflows" which allow you to automate a lot of processes, but unless you have very specific needs that the workflows fit, it may not function as needed. We have worked with customer service a lot, I mean A LOT. To their credit, their customer service is quick, friendly, and responsive. However, it didn't take many phone calls to figure out that not all customer service people are the same. I felt like I was training them a number of times (again, due to the intuitiveness of their software, I had figured quite a bit out) just to get to the problem I was having, only to have them say "oh, yeah, it can't do that, I'll put in a feature request for you." We have put in a number of "feature requests" in the first couple months. Some are for some pretty specific needs on how we do things, but many are things that seem pretty basic. I will say they do seem to update regularly and have worked well with us. If you're looking for an intuitive software with easily accessible customer support, then this is a decent product that I would recommend, and we will be staying with it. If you're looking at moving from a similar product for some of their bells and whistles, I would wait a bit until they've worked out some of the kinks. Also, I wouldn't recommend their "coaching/training" package. Again, they have created such an intuitive interface that, unless your staff need a lot of handholding or aren't moderately tech competent, it's probably redundant. Again, nice enough people doing the training, but only about 15-20% of the content of the training was helpful, as we had figured out the other 80% on our own, and it was woefully slow in presentation, definitely not worth the expense.

Pros

See my review

Cons

See my review

Review Source

Response from Ministry Brands

March 1, 2017

Thank you for the feedback, Weston. We'd love to hear any additional comments on how we can better approach the training for onboarding folks at different levels of the learning process. I did want to let you know we really utilize these feature requests in our roadmap, so do keep sharing them as we continue to develop the strengthen the platform. Feel free to share any of this at feedback@elexio.com. Thanks again!

AR

Alba R.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Elexio Review"

March 31, 2020

5.0

Overall is great ... I usually do not complain and customer service is always great.

Pros

I feel that the way the software helps with communication is great. I like that I am able to send emails as well as text messages to everyone in the database help with time management. I love that the company is teaming up with other Softwares companies to make managing the church a bit easier. Other software like the giving or the website that integrates helps with me no having to update every single are but it all updates at the same time.

Cons

I feel that the look of it could improve. One example could the email feature. You are not able to personalize the emails to the members of the database with better fonts or better details. It is very simple, which is fine sometimes but being able to add videos would be better. Also, for some reason, some people do not get the emails and /or text message which sometimes can affect your communication with the church members. Also, if you are going to send or attach a message to an email sometimes it will not send and you will never know. Waiting on the company to finish with Giving Booth which they say will take some time. For us, as a church is is a bit hard not being able to offer that service to our members.. so we are just waiting on that. Hopefully, that will be done soon.

Reason for choosing Elexio Community

It was recommended by another church. Honestly, the other companies did not offer integration of different software.

Review Source

MG

Michelle G.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Elexio Database Software in a Mid-Sized Church"

June 2, 2020

4.0

Elexio Database software has allowed me to keep track of members information, giving, and attendance all in one user friendly place. The at home (member) user desktop and phone applications are an awesome resource for our church members. Features like the online giving and reporting save me time at the end of the year when preparing individual giving reports for our members' tax purposes. The integrated Protect My Ministry background check option is also beneficial in assuring that we keep the most vulnerable of our congregation safe.

Pros

Given the recent pandemic, Elexio has several features that have been helpful and prepared our organization for what we didn't know was coming. First, the online giving option has been phenomenal. Our members have been able to continue their giving even though we were not meeting in person for worship. The mass communication capability has also been beneficial in notifying our congregation about closures and other important communications.

Cons

There are several features that I wish were more "customizable." The "print directory" option does not allow me to design a printed directory in the format I would prefer. The "print forms" option is similarly frustrating. I would like to print my registration forms in a user friendly format for those without internet access to use, but I'm unable to format the forms to print with a desirable appearance.

Reason for choosing Elexio Community

The customer service, initial training, cost, and capabilities were our main reasons for choosing Elexio.

Review Source

SS

Suelyn S.  
Director of Shared Ministry  
Religious Institutions  
Used the software for: 2+ years

### "Elexio, 2 years in"

May 15, 2020

4.0

I've been using ChMS software since 1996. Elexio is my fourth. I find it refreshing and exciting that Ministry Brands is tackling this niche and reinventing it for today's market. A much needed endeavor that takes both grit and vision! Elexio's product is relevant, professional, dynamic. And still evolving. While we always want our ChMS to do everything we need it to do (yesterday), I've yet to experience a software product that does. Instead, I am inspired by Elexio's demonstrated commitment to keep innovating, rolling out new features, making modifications, and adapting to the needs of their customer base. In the best ways possible, I feel like I'm contributing to their success as they endeavor to ensure mine in support of the mission of my congregation.

Pros

I appreciate that Ministry Brands is committed to offering an outstanding product, which means giving attention to everything big and small behind it: ongoing development to meet user needs, knowledgeable and responsive customer service, user-friendly applications, commitment to two-way communication and sense of team with user-Admins and congregational leaders.

Cons

Conversion from previous ChMS was bumpier than expected.

Reason for choosing Elexio Community

We wanted a product that would be more user-friendly, so that more than a handful of staff would use it regularly. Our hope is that many in the congregation will eventually become frequent users and that leaders will find it a helpful ministry tool.

Review Source

KB

Karen B.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Looks good, functions poorly"

May 8, 2019

3.0

The prior product (Elexio Database) was a very good product. The current (2019) products are inferior, as described above.

Pros

Attractive interface. Website solution is good. Functional calendar.

Cons

Have used Elexio products for almost five years. Three of the four solutions currently offered (church management, accounting, and online giving) have significant deficits. Elexio moved from a mundane and (somewhat) outmoded database system about 24 months ago which, while boring to look at, functioned quite well. In an attempt to bring their software up to their competition's standards, they cut numerous features and never have quite got all the features fully integrated. Giving integration has severe deficits and fails (too) often. Church management component, while appearing at surface level to be quite robust, has many idiosyncrasies and is rather limited. Accounting module is archaic (we used it for only one year) and reminds me of the prior software we canned due to obsolescence. Support routinely responds, "We hope to add that feature in the future" or "...add back that feature..." to most support requests.

Review Source

Response from Ministry Brands

April 7, 2020

Hi Karen! Thank you for your review. Since you posted, we've added a ton of new features! We have volunteer scheduling, improved reporting, a member health dashboard, and more. We hope you'll check out our new features!

KV

Kendra V.  
Operations Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Repeat Customer"

March 31, 2020

5.0

I attended the Elexicon conference in Orlando several years ago and it was encouraging to meet the staff members and creators of the program. One thing they said that has stood out to me and proven to be true over time. They encouraged us to reach out to them if there was a feature that we think is missing or needs improvement. Elexio is constantly improving their product and strives to work with each individual account to serve their unique needs.

Pros

Elexio is customizable to fit the needs of each individual church. I have now used the Elexio church management software at two different churches and continue to be impressed with the updates and new features released on a regular basis.

Cons

I can't think of anything that I do not like about this software. If there is something that doesn't work, I know that they will work with us to make it work for our church.

Reason for choosing Elexio Community

I had used Elexio in my previous church and was excited to bring this product to the new church I was now working for.

Review Source

KG

Kate G.  
Finance Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Not user-friendly"

November 25, 2020

1.0

Pros

It has all the features I was looking for in a church management software.

Cons

There has been an error with the Elexio Checkscanner utility and print-driver for the Canon CR-50 check scanner that I brought up 16 months ago, and it still has not been fixed. The communication between the member information and the giving platform is TERRIBLE! I have had many duplicated members because all information didn't match what was already in the member's account. There is no easy way for members to see their total giving, and it's difficult for people to navigate unless you have training. Children's Check-in cannot reprint tags - we have to ask for people's identification if they lose a pickup tag. It's difficult and time-consuming to keep up with all the groups of children and when they have to move up a grade or class... NONE of this is automated or easy. If a member no longer attends, there is no option to make them inactive outside of deleting their account.

Review Source

LP

Lorie P.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Versatile Database with Good Customer Service"

April 9, 2020

4.0

I have always thought Elexio has a quality product and is constantly enhancing the software. The customer service is the best I have ever worked with. Elexio offers many educational tools to get the most out of the software. The staff are knowledgeable, friendly and work hard to resolve any issues we are having.

Pros

I like the many features that integrate with the basic database: Community App, embed calendar on website, giving platform, forms and registration. Elexio also offers good training resources.

Cons

I really like the software but at times it seems that some of the tools/processes are "close-but-not-quite" useful (3/4 developed). The integration with the Clover website was a big sell for us but some of the features we have spent a lot of time figuring out did not prove to work in the end or were limited.

Reason for choosing Elexio Community

We were already using an Elexio website years ago so we were familiar with Elexio as a company. The integration with the website and giving was appealing.

Review Source

EM

Elijah M.  
Communications Leader  
Religious Institutions  
Used the software for: 6-12 months

### "Elexio at Berachah Fellowship Church"

March 31, 2020

4.0

We have had a very enjoyable experience with the database. It has allowed for us to streamline our budget by eliminating duplicate services. It has also given us a tool to track attendance and become more engaged in retention efforts.

Pros

We enjoyed the user friendly interface and the ease of use of the software. It was also great being able to find a product that allowed us to combine services that we normally used two different companies for.

Cons

For me, I would like to see a drag and drop feature for adding members to groups. We would also like to see a system or workflow that would allow us to know each time that someone has given to the ministry and to be able to customize delivery options (text, email, or software alert). I would also like to use a variety of audio file types when sending voice messages. Finally, having more 500 credits (unlimited) for messaging would be a plus. We are a strong belief in communication and will find ourselves always exceeding the 500 limit because it simply isn’t enough.

Review Source

KM

Kevin M.  
Contract Developer  
Religious Institutions  
Used the software for: 2+ years

### "New Elexio Communities Platform will be their ruin"

June 13, 2018

1.0

Pros

Literally one thing....workflows. Ok, maybe customer support...maybe. I'm required to write more here but have nothing more that is positive to say.

Cons

I've worked with Elexio Legacy products for years as a contract technical developer for a number of churches using the Elexio platform. They recently came out with a new platform called Elexio Communities and forced all their Legacy clients to move over to the new platform. It cost way more, offers extremely limited functionality, completely disconnected giving and nearly non-existant reporting and I literally have to contact customer support several times weekly for issues and things not working the way they should. oh, and did I mention it costs more? After being a customer for over four years we are leaving and looking for a new solution. DON'T GO WITH ELEXIO!!

Review Source

Response from Ministry Brands

April 7, 2020

Hi Kevin! Thank you for your review. Since you posted, we've added a ton of new features! We have volunteer scheduling, improved reporting, a member health dashboard, and more. We hope you'll check them out!

GP

Gwen P.  
Office Manager/Administrative Assistant  
  
Used the software for: 2+ years

### "The technical support that you all give when I call for help is always very helpful."

June 20, 2017

5.0

Pros

The ability to send communications using mailing lists or any other list and the receiver does not see the long list of names that also received the communication.

Cons

After 4 years the reports are still like pulling teeth. I have a few basic reports that I use, but if I have to run a report that does not fit the reports that I use most. It takes too long to set it up. Plus all of the reports that others have run whether they work or not clutter up the log of reports. I wish that there was a way that everyone would have their own log of reports without having to go through all reports ever made by everyone else. I know that you can make a report private, but when you are needing a different report it is hard to fine the original basic report to manipulate.

Review Source

Response from Ministry Brands

June 20, 2017

Hi Gwen! Thank you for the kind words about our team. We have a fantastic new platform that may be a great fit for you in terms of reporting. We'd love to set up some time with you to share it. Please contact the team at (888) 997-9947 Ext. 1. Thanks again!

DB

Daniel B.  
Director of Administration  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Elexio Review"

April 1, 2020

5.0

Overall, both the products and support team have been great. Our dedicated training partner has been wonderful, with knowledge of the product and of church operations. The development team continues to make enhancements and we remain excited that we made the move.

Pros

We started our journey to a new management system looking for a child check-in system. Once we began to learn about Exlexio's we quickly realized the entire church management system looked to be better suited for our staff and most importantly our member use. After much homework, we ended up purchasing the entire suite of products! The integration process was rather easy.

Cons

No product will have everything you want right off the shelf, but we found Elexio to have most of what we considered crucial to start.

Reason for choosing Elexio Community

The sales team didn't try to tell us what was wrong with the competition, but rather sold their product as the right fit!

Review Source

PS

Patricia S.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Quick Review of Elexio Database"

June 11, 2020

3.0

For a user of other databases it is much the same.

Pros

Only a few keystrokes are needed for the system to recognize those housed within the system.

Cons

The "upgrade" didn't appear as user friendly as the initial system. All modules "should" have been connected allowing for cross-talk before role-out. Some of the features within the modules do not allow for checking what was previously released -- i.e., when performing mass communication, the system tracks who sent a communique, but the user cannot go in to read what the information contained. Also if a user starts to type and has to switch to another application, the work that was started is lost.

Reason for choosing Elexio Community

Not working here when our product was purchased.

Review Source

SM

Shelley M.  
Office Manager  
  
Used the software for: 2+ years

### "Really happy with the NEW Elexio web-based product. Much more user-friendly! "

May 29, 2018

4.0

We are Mac users and in past years it has been a bit difficult to find database software that is compatible. We are loving the new Elexio web-based option! Very user-friendly, intuitive, easy to manage data. A bit of a learning curve coming from PC-based old Elexio (for which we used Microsoft Remote Desktop). But definitely worth it! Elexio is also aggressively working to make improvements!

Pros

Coming from the old Elexio, the new version is very intuitive and user-friendly! Screens are better layout and easier to view. Simpler report design/management.

Cons

Trying to re-think everything being tracked in "groups" within new Elexio, requires new disicpline and practices to ensure everyone is in correct groupings. Learning curve.

Review Source

Richard J.  
Lead Pastor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Biggest bang for your buck!"

March 7, 2017

5.0

I have completely loved using Elexio for our church database, and I have tried a bunch of them! Our experience with Elexio compared to other cloud-based services has been amazing! It can function as simply or with as much complexity as your church requires. As a church planter, the beginning stages are easy on our budget, and will grow as we do. It's also great the way the software expands to meet our continually changing needs. I highly reccomend!

Pros

Great, easy-to use, expandable interface.

Cons

The inability to use a different online giving merchant account. We had to switch to their proprietary system.

Review Source

RC

Richard C.  
Steward  
Religious Institutions  
Used the software for: 2+ years

### "The Elexio Database is a very good product."

April 13, 2020

4.0

I have had and continue to have a very good experience.

Pros

I appreciate how simple it is to find a member. It is extremely user friendly. The company ensured that our transition to use the product was simple and seamless. It was a smooth transition.

Cons

A help message option is needed in Elexio giving. There are some reports that I need but are not available. And, consistently have problems printing and/or emailing correct and complete end of year giving statements.

Reason for choosing Elexio Community

The presentation, word of mouth referrals and recommendations.

Review Source

MW

Mark W.  
Creative Arts Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "An Excellent Church Database for All Your Basic Needs"

February 22, 2017

4.0

Elexio Essentials Database is an excellent choice for church management software for the small to medium size church with basic needs. It's easy to use yet powerful. Highlights include: automated workflows, mass communication, group management, attendance, reporting, seamless integration with your website, and optimized viewing on mobile devices. Another plus is that it is non-contractual meaning you're not locked into a year or even 3-year contract. This keeps the good folks at Elexio working hard to earn your continued use month and month. Since "Essentials" is less than a year old, it lacks some of the more robust features included in Elexio's "Deluxe" Database (which has been around for many years); however, more features are constantly being added by the developers. And being a client of Elexio's other fine products such as website hosting and financial management adds to the value and integration. Customer service is always on hand with prompt replies. It's also a great value economically, particularly for churches whose attendance runs under 250 people. Recommended!

Pros

Basic church management needs met. Seamless integration with website and financial software. Optimized viewing on mobile devices. Cloud based access from any device with internet access.

Cons

Cannot create unique icon for shortcut on devices. Can only see one month at a time in calendar. Cannot choose levels of privacy in directory.

Review Source

VR

Verified Reviewer  
Copy Editor / Content Editor  
  
Used the software for: 1-2 years

### "So easy to search for church members, register for events, and give donations"

March 7, 2018

5.0

Our church is so well connected. We're able to see the directory, manage our giving, and register for events. As a church administrator, this software is also simple to use on the back end.

Pros

I love how easy this software is to use. You can quickly see what options your church has to interact, and as a church member who has used this software on the back-end, it's also easy to set up events and options for users.

Cons

It can sometimes be buggy on the user side, I've had it freeze up when trying to log in or register, but a simple refresh fixes it.

Review Source

Response from Ministry Brands

April 23, 2018

Thank you so much for your feedback. We'll make sure the team gets your notes around the platform. Looking forward to the opportunity to continue serving you.

TL

Tricia L.  
Secretary/Receptionist  
Religious Institutions  
Used the software for: 2+ years

### "Effective Communications Tool"

March 31, 2020

5.0

Overall the Elexio Database benefits our church on a daily basis by making it easy to connect our people to each other in a convenient way.

Pros

I find this software integral to keeping our congregation connected to each other and our many and varied events. I especially like the query search feature to have the flexiblity to filter people by many different categories to reach exactly the groups needed.

Cons

The feature I would like to see improved is the text messaging. I would like to have more characters available in a single message.

Review Source

DJ

Deborah J.  
Administrative Assistant/Database Administrator  
Religious Institutions  
Used the software for: 2+ years

### "I highly recommend Elexio"

April 7, 2020

5.0

Again, Elexio has been very easy to use on a daily basis and is an essential tool for managing both our community and giving. When I do have questions or issues, Elexio's customer support team have been prompt, very friendly and very helpful. I highly recommend Elexio!

Pros

Over the years, I have used 3 other church software systems, and Elexio is by far the most user-friendly and easiest to use.

Cons

The workflow process does not seem to flow easily and is not intuitive.

Review Source

Patricia K.  
Office Manager  
  
Used the software for: 6-12 months

### "It's an easy to use database and great for small to mid-size organizaations"

May 29, 2018

4.0

Pros

I liked that it was relatively easy to use. It had some great tools including some useful reports.

Cons

Mine was a different experience because the software was purchased prior to me joining my organization. It's a great tool for churches and organizations looking to keep track of attendance at events etc, but we needed a more robust donor development software so this wasn't the right tool for us.

Review Source

CM

Curran M.  
Videographer  
Religious Institutions  
Used the software for: 1-2 years

### "Complicated, frustrating, but useful when with no other options. "

September 1, 2020

2.0

If this is your only option it will serve its purpose, but it is a frustrating experience with limited capabilities for Mac users and if you are like me, and work in creative fields than that just doesn't work. There is better software such as Planning Center Online, that are much more efficient.

Pros

I liked all of the features it add in being a comprehensive database in the sense of being able to manage 2000+ contacts and employee access. Lots of companies aren't even able to utilize any form of software due to accessibility.

Cons

It is absolutely ridiculous that it's so difficult to implement with a Mac. I remember very vividly being confused about remote desktop and more, so I didn't even bother with it and accessed it through co-worker computers. There is no reason for this and needs to be addressed. The layout of the software is terrible, and everyone required multiple trainings on how to do the simplest tasks such as workflows, new entries, and more.

Review Source

AW

Annette W.  
Church Office Administrator  
Religious Institutions  
Used the software for: 1-2 years

### "Well pleased"

April 2, 2020

5.0

The time it takes to keep information updated has vastly decreased. Our communication has greatly improved thanks to Elexio.

Pros

This software is extremely easy to use. Updates are made continuously which improve its functionality and make our jobs so much easier. All of our information in one place is great.

Cons

We have not experienced any real cons. Any minor issues we've encountered have been solved with a quick, short phone call to support, which is great by the way.

Review Source

Response from Ministry Brands

April 7, 2020

Thank you for your review, Annette! We are thrilled you love our product!

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