# Page 4 | Elexio Community Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Elexio Community the right Church Management solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117170/Elexio-Database/reviews --- Elexio Community 4.2 (120) [View alternatives](https://www.capterra.com/p/117170/Elexio-Database/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Elexio Community ## Showing most helpful reviews Showing 76-100 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Digital Marketing Manager Used the software for: ### "Customisation, Workflow and an App!" April 26, 2018 5.0 Pros It's just like a CRM for churches! We love it and it's one of our top three picks for our church. Being able to communicate via email txt etc is just wonderful and we think it will help increase our participation by our congregation at church Cons software is generally so great these days I rarely can find anything bad to say about it and this software is certainly no exception there. Review Source AG Amy G. Administrative Assistant Religious Institutions Used the software for: 1-2 years ### "All in one church management product" April 11, 2018 5.0 Pros Integrates with check-in, database, giving, forms, website, mobile app and more. Convenient, relatively easy to implement, EXCELLENT customer service. Cons The help materials provided are sometimes out of date. If you can't find what you're looking for, give them a call and their support team will help resolve the issue. Review Source SM Seth M. Creative Arts Pastor Religious Institutions Used the software for: 6-12 months ### "Easy to use" February 22, 2017 5.0 Our church was using a different management software that was not at all intuitive. Even after the company took us through training we could not master our old software. We have found Elexio very easy to use and quite flexible in how it can be set up. Pros Easy to use but powerful. Cons I wish there was better integration between the calendar and the database. For instance: if the calendar would send a notification to someone who has been listed as the person in charge of an event. Review Source CW Cassi W. Development & Communications Non-Profit Organization Management Used the software for: Less than 6 months ### "Finally -- all in one place" March 1, 2017 4.0 Being a camp ministry, we are outside the box of Eleixo's usual clients. We could't be more thrilled to finally streamline our work in one concise, organized, easy to use database! We are able to do more without working more which is everyone's dream, right?! We couldn't be happier with Elexio and we are thankful for all their work to help us be better at what we do! Pros User friendly, organized, visually appealing -- streamlines our work into one program rather than our past 3-4 programs. Customer service has been excellent so far! Cons it's made for a church and we are a camp -- being able to customize it more for us as far as terminology, etc would be great! but really -- we are excited to be using it and these things are minor! Review Source Response from Ministry Brands March 1, 2017 Thanks for the feedback, Cassi! Love hearing how your camp is using the flexibility of Elexio to do your work. We'll pass your notes along to the team! SP Steve P. Treasurer Used the software for: 6-12 months ### "We migrated from Elexio Deluxe to Elexio Community. " May 29, 2018 4.0 Pros The ability to access our data base anywhere from any device - all the data being cloud based. The mobile app is being used by our church leadership to view our database "on the go." Cons We experienced many online contribution hiccups due to the issues in Elexio Giving. Entering contributions via the check scanner are tedious and very difficult for our counting team. The Elexio Deluxe system was faster and easier. Review Source GM Gina M. Office Manager Religious Institutions Used the software for: 6-12 months ### "It is good when you can finally learn it." May 22, 2018 3.0 More accurate attendance. More accurate giving reports. Online giving went up dramatically. Pros Dashboard, Elexio Giving, Ease of searching. Customer Support is great. Always prompt, always kind. Giving reports. Cons There is so much - my 10 hour coaching package was nowhere near enough. I am definitely not using it to it's full ability - there is just a lot. I am disappointed that I cannot link to the Elexio calendar through our website. Review Source KG Kimberly G. Administrative Assistant Religious Institutions Used the software for: 6-12 months ### "Elexio" June 2, 2020 4.0 Pros The ease of integrating as well as printing off reports, Some I have been very happy with, much easier. Cons Customer service knowledge, lots we know we can use with Elexio, the learning curve. Review Source JJ Jami J. Dir. Communications Used the software for: ### "Database Admin, Dir. Communication" December 8, 2015 4.0 Here's my wish list: I would like the online portal, app and desktop database to provide same features. It is confusing for my staff to tell them go to the online portal for groups & ministry teams... and go to the App for making a note or follow-up.... and go to your desktop database to see who has signed up for your class or send a group email that you want to be sure gets sent (since the large groups in the portal often get blocked) and saves a copy of the message. Online web forms wish list: easier to access submitted forms. That email alert that form has been submitted actually had the form information in the text of email. That it would be easier to organize forms, delete or hide forms that have expired. We still find it simpler to use Sign-up Genius to organize our schedule of Sunday morning worship volunteers, or other tasks. Follow-ups: Wish there could be an automated email reminder based on due date. I know we can run the report. Review Source Response from Ministry Brands December 8, 2015 Jami, Thanks so much for your review! We are taking these pieces of feedback under advisement as we move closer to the release of the new version of the Elexio church management system. Thanks! Elexio RS Richard S. Owner Computer Software Used the software for: 1-2 years ### "Elexio Database is used with the website" April 20, 2018 4.0 It has easily tied in or tithing and website into one product.. Pros Very full featured and professionally administered. It probably has more features than we even need. Cons Not always intuitive. It might be that I have designed other databases that I sometimes have trouble. It might be better for someone that has no knowledge at all. Review Source Response from Ministry Brands April 23, 2018 Thanks for your feedback, Richard! We so appreciate it, particularly coming from someone with UX/UI knowledge. We'd love to hear more about how you think we can provide more intuitive experiences. Feel free to shoot us an email at info@elexio.com. KB Kaitlyn B. teacher Education Management Used the software for: 6-12 months ### "Helpful database" December 13, 2018 5.0 Pros I like that this software allows me to connect with others in my church. Instead of having to call the church and ask for someone's number, I can go to the app, find it, and communicate with that person directly. It is also helpful that pictures are inserted next to family members' names so that I can make sure I have a name right. Cons I haven't found anything that I haven't liked. I use it in the most basic form: to get contacts of people I want to communicate with and match faces to names. Review Source PM Pete M. Assistant treasurer Religious Institutions Used the software for: 2+ years ### "Election review" June 15, 2020 3.0 Weekly user to perform accounting functions Pros Portal based, available anywhere across multiple platforms. Cons Data entry and reports are not intuitive Review Source AG Andrew G. Elder Used the software for: ### "An excellent improvement" February 22, 2017 4.0 We replaced an older church management system with Elexio about a year ago. Members are especially glad to be able to see the directory on their smartphones. The staff are glad that we can have much faster access to information, and especially pleased that our data is safe off site. The learning curve is certainly not flat, but if you're familiar with basic database concepts and have a decent organization to the church, Elexio seems to fit well. It's nice to be able to customize parts so that they fit your particular ministry, rather than the other way around. One pitfall for us was that the client software didn't work on Mac computers very well. We've actually just switched to Elexio's entirely online product, Elexio Community. It's a better size for our church, and since it's all online, we don't have to worry about the platform so much. Pros Powerful, has a calendar, communication tools are included, decent price Cons Doesn't work great on Macs (or HiDPI screens), an easier scheduling tool would be a plus Review Source CD Cathy D. Finance Leader Religious Institutions Used the software for: 2+ years ### "Lots of functionality" June 8, 2020 5.0 Pros People search is easy with the App. Giving entry is easy. Cons Reports are difficult, too many filters to find what you want Review Source MP Michael P. Lead Minister Used the software for: ### "Love it!" August 23, 2012 4.0 The partnership we have with Elexio is fantastic. They are always willing to help and are responsive to our needs as a small church. The products are very intuitive to use and take the worry and stress out of our website and database management. The reports and processes have helped us gain a better understanding of where our congregation is spiritually. They have also helped us to challenge individuals to take their next steps to grow closer to Jesus. The real value in partnering with Elexio is that we can focus our time where God has called us, and that is shepherding people. On a side note I recently heard about a church that lost their entire database (including financial records) because they forgot to back it up. I just thought, "I am glad I don't have to worry about that! Pros So many tools at your fingertips. This is one the most powerful resources we use at the church. Cons They have many reports out of the box. However, it can be tricky to learn how to customize those reports. Review Source TG Trevor G. Director of IT Business Supplies and Equipment Used the software for: 1-2 years ### "Easy to use and pleased with customer services s support. " May 23, 2018 5.0 Accessing contact information from congregation. Pros That it accessible on all devices and it cloud based. Also able to be accessed outside of the network. Cons The reporting needs work. I wish there was a way to run more specific reports. Especially in finance. Review Source JH Jenny H. Used the software for: ### "This one is juuuust right!" February 22, 2017 5.0 We are a small church (about 200 members) with no full time administrator. We are just large enough to have outgrown our Excel spreadsheet directory and updating that spreadsheet was cumbersome and fell onto the shoulders of one individual. In addition, we had multiple places where we stored information (email service provider, spreadsheet, etc.). We began shopping for ChMS platforms - but so many were WAY too expensive or WAY too powerful for our needs at the current time. We almost went with a larger name provider, but we changed our minds because Elexio is powerful, user-friendly and priced just right. We look forward to our church using Elexio now (email, text/SMS, directory) AND growing INTO Elexio's features in the years to come. After 8 months of searching, Elexio is juuuust right for us! Pros ease of use, great customer service and support, upgrading to meet the users' needs Cons Mass Communications could be more HTML-friendly Review Source AB Allison B. Administrative Support Used the software for: ### "Tom Kirk Elexio Review" March 10, 2014 5.0 I've been using the software for about 10 years, since back in the PDS days! I'm most impressed with the automated emails, letters and mass email functions. The automated processes alone allow us to connect and follow up with dozens to hundreds of people weekly with detailed, personalized information. I honestly believe that Fusion helps us meet the needs of our community in a way that we would not be able to do so sufficiently without it. There are other database products out there, and I think the automated side of Fusion really sets it apart from the competition. I think the data is entered and stored in an organized and logical way. I like the long list of preset reports and the customizable FCR reports (although the filters wording is sometimes tedious and difficult to work with). My experience with anyone on the customer service team has always been positive. Your staff is knowledgable, accessible, and helpful. Thank you for a great product! Review Source KD Korbin D. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Great!!!!" May 25, 2019 5.0 Wonderful!!!! Pros This program is awesome!!! It allows us to set up groups and email them. It allows us to create lists. Keep data on individuals. Cons Not enough time in the day to discover all that it can do. Review Source CH Chris H. Used the software for: ### "Has some great features, but they don't consistently work" February 22, 2017 3.0 Elexio has the potential to be a great piece of software. It provides some wonderful features (assignments of interactions, automated workflows, etc.) but they don't always work as intended. We've had to build some manual workarounds to get the software to work as we would like. The IT support desk is a very friendly group of people to work with, but often times our questions on the more complicated issues do not get answered. I'm still happy that we bought the software because it is a good value. But we have considered more than once moving to another software because of the technical issues we've faced. (BTW - we are using the Essentials Community software. I know they have other packages and I understand the Community software is still in a sort of Beta form, so I'm hopeful that the functionality will improve) Pros Features, cloud-based, check-in app Cons Functionality is not consistent, IT support Review Source JA Jess A. Used the software for: ### "Love the company, not a big fan of Community Essentials" February 22, 2017 3.0 I love working with Elexio. Every person I have interacted with from sales to tech has been great. I purchased the Legacy system with a previous church and loved it. I moved to community with my current church and I have been disappointed. Standard reports are poor (too few) & not customizable. Giving and community are not integrated into one site. Small Group communications (mass contact & security rolls for leaders to accept new people to their group) are poor. Online training is insufficient. Check in takes more steps (clicks). All this is compared to the Legacy system. Pros for Community is it is much easier to use than the legacy system. I like that it is online rather than hosted and synced. The improvements for Reports (in beta) are great. but I would like to see it integrated with contacts (so we can keep it synched with a persons records). The essentials app is in an improvement as well. Review Source GG Gary G. Executive Pastor Used the software for: ### "Elexio Products" August 22, 2012 4.0 We highly recommend Elexio products! Pros We are very pleased with the ministry tools Elexio has provided to our church. Due to its complexity, our previous church management software solution was basically an expensive rolodex. While capable of many tasks, the difficulty and design of the user interface pretty much negated any benefits that the average, every day staff user needed. Elexio's Amp tools have made these daily tasks and our ministry follow-up so much easier. We also love the look, feel, design, and user friendliness of our Elexio website. Mix all that in with great and personable customer service. Cons We have experienced no negative issues with our Elexio products or their support. Review Source TB Tom B. Pastor Used the software for: ### "Clean, simple and easy to use. " June 4, 2015 5.0 We have been using church software for over 10 years. It has been our desire to find a high quality, easy to use software that is cloud based so our volunteers and leaders would be able to work from any location. We found that product Elexio. Early 2014 we switched to Elexio and have been amazed at the detail and ease-of-use we have experienced. Before Elexio we were using one company to host our website, another to run our church database, and another to process our electronic giving. We have saved hundreds of dollars per year in just monthly fees by combining them all in Elexio. The mobile app, text to give, provides the ability for any member of the church to update their information from home and makes this product outstanding. I have recommended Elexio to many of my Pastor friends and highly recommend it for any church. Review Source BF Burt F. Used the software for: ### "Elexio Database" November 3, 2016 3.0 As a database Elexio is satisfactory for entering and storing data. However, reporting capabilities and flexibility are not what I would like to see. We need some user defined fields to make this more useful. Organization of the database and reporting are too rigid. Our church records do not always fit into the predefined fields and many reports do not apply to our situation yet we are not allowed to remove them. Review Source Response from Ministry Brands January 24, 2017 Thanks for sharing, Burt! We have actually launched a brand new Church Management platform (Community ChMS) that should solve this issue and more of yours. We'd love to help you reach the level of customization you desire to help you manage things in a way that works for you. Feel free to give us a call at (888) 997-9947 Ext. 1 to see more about Community. Appreciate you sharing your thoughts, here. RR Richie R. Used the software for: ### "Review from HBCPE " February 28, 2017 4.0 I can say that every member of the Elexio team has been helpful, transparent, professional and expedient in their service and our needs. We're still in the process of using all functions of Elexio, but very much looking forward to training and working with the team! Review Source Response from Ministry Brands March 1, 2017 Appreciate the feedback, Richie! It's a pillar of our values to provide an exceptional customer experience. We welcome your comments anytime at feedback@elexio.com. Thanks again. DD Donna D. Office Manager Religious Institutions Used the software for: Less than 6 months ### "Elexio Database trumps paper directory" September 24, 2019 5.0 I would like to use Elexio in my own work as a Church Office Manager. I believe it's apps for smart phones and tablets is very simple and productive Pros This software is easy to navigate and search. I've used it in the form of a church directory. It was easy to find parishioners and to edit information. Cons For my intended purpose, I really didn't have many complaints. However, it is my understanding that family pictures cannot be used and I think this limits the ability of families to update their pictures for the directory. Review Source Similar Products Featured