PolicyStat

Policy Manager Software

5 / 5 21 reviews

Who Uses This Software?

Compliance, risk, quality, infection control, nursing, administration, IT/IS, or anyone who manages policies and procedures for a hospital, lab, outpatient clinic or integrated health network.


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • PolicyStat
  • www.policystat.com
  • Founded 2006
  • United States

About Policy Manager Software

Policy & Procedure Management Made Simple. PolicyStat provides industry-leading policy management software for small to large hospitals, labs, outpatient clinics and integrated health networks. As a true Software-as-a-Service (SaaS) offering, PolicyStat also provides implementation services to enable short customer deployment timelines and minimal IT staff involvement. For more information, please visit our website. Sign up for a free demo!


Policy Manager Software Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Appointment Management
  • Bed Management
  • Billing & Invoicing
  • Claims Management
  • In-Patient Management
  • Inventory Management
  • Out-Patient Management
  • Patient Records Management
  • Physician Management
  • Policy Management
  • Revenue Management
  • Audit Trails
  • Automated Review & Approval
  • Best Practices Library
  • Content Management
  • Dashboard
  • Knowledge Capture
  • Policy Creation Wizard
  • Policy Training
  • Read & Acknowledge
  • Version Control
  • Workflow Management

Policy Manager Software Reviews Recently Reviewed!


Best thing since sliced bread!

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to create, maintain, and update documents that contain all of the elements needed for accrediting bodies is phenomenal.

Cons: I can't think of any negatives at this time.

Overall: The addition of this product into our list of available solutions within our pharmacy department was a saviour as we were undergoing an accreditation with a new governing body that we had not dealt with previously. The search option was extremely helpful to find already existing policies that were related to our new needs. As we go forward the ability to follow crosswalks should be seamless as we were able to enter reference details on with each policy so we can easily update in the future. Another nice surprise was the fact that I was removing an individual from the system who owned policies - and the system recognized that fact and asked to have a new "owner" defined at that time. There is a good chance I would have missed that fact and caused myself grief in the future. The system helped to avoid future drama which is obviously a big plus.

Vendor Response

by PolicyStat on September 19, 2018

Hi Kathryn, thank you for taking the time to write a review. Your feedback is very important to us. Love the "best thing since sliced bread" and very glad to hear that the addition of Policy Stat has added value to your policy management and accreditation processes.

Complete Document Control

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Templates can be set up for your various documents: policies, procedures, forms, etc. Documents can be set for various review periods by number of days, e.g. annually, biennially, quarterly, etc. The software can track staff acknowledgments of their reading of documents. Workgroups can be defined for ease in assigning acknowledgments.

Cons: A minor suggestion would be to make searching for acknowledgements a little easier (less keystrokes).

Overall: There is less need for paper copies of active documents nor paper files to maintain for retired documents. The software allows access to review history and comments can be added during reviews. It is easy to see all changes when a document is revised instead of reading word for word to find any changes.

Vendor Response

by PolicyStat on September 10, 2018

Robert, thank you for taking the time to provide us with feedback. We love hearing from our customers. We will make our engineering team aware of your suggestion about less keystrokes when searching for acknowledgments.

PolicyStat rocks

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and I can forward a link to the pending draft or final version to anyone in my association. In sending anything to my peers, I feel like it looks professional and well laid out.

Cons: I occasionally have difficulty inserting a table into the body if I don't do so in the correct order.

Overall: This has been a very positive experience for me. I got into this when PolicyStat was first being introduced to our organization and the webinars and other technical support have been invaluable. I know that help is only a phone call away and the educational offerings have been helpful as well.

I love PolicyStat

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to teach, absolutely the most user friendly system at work. Love it. I can tell where everything is, who touched it and when.

Cons: I do not have a single bad thing to say about this system, and if I did have any issue PolicyStat would have it promptly taken care of - every interaction I've had with their customer support was excellent and the initial load was really smooth and painless.

Overall: Highly recommend. Prior to electronic policy, paper copies were continually getting "lost" on route through signatures, PolicyStat has eliminated this completely.

Vendor Response

by PolicyStat on September 10, 2018

Danica, so glad to hear that you LOVE PolicyStat. Thank you for taking the time to provide us with this feedback and to write a review. We are so happy to hear that the system is providing you with so much value and visibility across your policies.

Policy Manager- Game Changer

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of the system allows the laboratory to easily track all policies for review dates and content updates. The electronic sign off by the staff helps the laboratory with regulatory compliance. It is so useful to add regulatory standards as a reference.

Cons: I have not found anything that I don't like!

Overall: ease to track compliance with regulatory standards. I just completed the interim CAP inspection, it was very easy to find the standard that I had referenced and review the appropriate policy for compliance with the standard,

PolicyStat Review

Sep 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Electronic tracking

Editing similar to Microsoft Word products

Commenting functionality

Search functionality for the end user

Hyperlinks in policies

Attachment functionality

Cons: Notifications - request for administrator (myself) to revise for users, and I am not able to.

No app - if there were an app for PolicyStat I am confident I would get less pushback about using it.

There are more than one owner on many of our policies and we can only assign one owner to a policy.

Overall: My overall experience has been for the most part positive. I did not feel that the training provided to our editors by PolicyStat was effective. It was hard to hear the team member who was training us, and he went fast. I have also had a few issues with getting responses when reaching out for support via e-mail to the support team. The responses I did receive were highly professional.

Policies - Simplified

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It simplifies the whole process! I no longer need massive notebooks to store our policies. Gone is the cumbersome and laborious spreadsheet to track when a policy was due for review. We also have a terrific search engine now.

Cons: Sometimes directors from multiple departments collaborate on a policy and the senior leader would like for all those involved to be able to approve that one policy. I don't want to change the approval workflow but just add an approve for a particular policy.

Overall: I have been the administrator from the beginning and I have always found their support staff to be very responsive and easy to deal with. I really appreciate the training webinars. It really is the sort of software you wonder how you ever got along without it before.

Vendor Response

by PolicyStat on September 19, 2018

Elaine, thank you for taking the time to write a product review. We are glad to hear that Policy Stat has helped simplify your whole policy process, increasing your productivity and saving you time.

Excellent Resourse for Clinical Lab Policy/Procedure Document Control

Sep 07, 2018
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to keep all your policies up to date with reviews, and to search quickly and easily for your needed policy.

Cons: The formatting in the editing mode is not very flexible or user friendly.

Overall: Very positive. Their team is very responsive and helpful, and the software offers an enormous gain for clinical laboratories.

Vendor Response

by PolicyStat on September 10, 2018

Hi Glenn, thank you for your feedback. It means a lot to us. Customer insights help us further enhance the product and our services to ensure they are meeting our customers' expectations. Sorry to hear that you are experiencing some issues with the formatting in the editing mode. We have provided this input to our engineering team.

It is Great!!!

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All my policies are managed in one place. It tells me when things are changed and when they are due to be changed. We use it for everything: licenses, policies, contracts etc.

Cons: I don't have any problems with this program at all.

Overall: It is wonderful.

Vendor Response

by PolicyStat on September 10, 2018

Dear Customer, thank you for taking the time to write a review. We are glad to hear the platform is automating workflows and providing you with business value.

Highly Reccommend Policy Stat

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of policy review, electronic capturing of required signatures, how the system notifies you when a policy is due for review, and ease of pushing policies out to end users for review when new or changes are made.

Cons: Sometimes can be difficult to get the format how you want it when making adjustments.

Vendor Response

by PolicyStat on September 19, 2018

Dear Customer, thank you for taking the time to write a product review. We appreciate your feedback and are glad to hear Policy Stat is helping to improve your policy management process.

Review on Policy Stat

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I love the search functionality.

Cons: Hard to know when a new policy is added.

Overall: Easy to change policy with tracking capability. Love being able to find any policy I need within seconds. Great customer service.

This software makes a difference

Sep 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to access any policy using keywords. No need for big policy binders in the units. Easy for any staff member to navigate.

Cons: No complaints about this software. We have been pleased.

Vendor Response

by PolicyStat on September 19, 2018

Natalie, thank you for taking the time to write a review. Glad to hear that you are pleased with the software and that your staff is able to find policies easily. If at any point, you need any assistance, please don't hesitate to let us know.

POLICY STAT CHAMPION

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I had used this software at a prior employer. I recommended it to my current facility and am the point of contact. It is very easy to write policies as well a retrieve them.

Cons: Our old timers still want to print policies on paper and make them available to their staff.

Overall: Producing policies for a regulatory survey is much easier in this "living and breathing" format!

Vendor Response

by PolicyStat on September 19, 2018

Thank you for taking the time to write a review and for advocating for PolicyStat. We are happy to hear that you are realizing the benefits of having all of your policies in one online easy to search location.

Our Policy Manager Software is Bringing Us Into the 21st Century!

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of implementation as well as helpfulness of everyone on their staff!

Cons: Some things are still a bit confusing, such as bulk review, as well as it would be beneficial to add another level of permissions.

Overall: Duplicate policies and discrepancies across policies have been easily resolved with our PMS!

Vendor Response

by PolicyStat on September 10, 2018

Dear Customer, thank you for taking the time to provide us with some feedback. It is greatly appreciated. We are glad to hear that you are enjoying the platform and that it has helped you eliminate the duplication of policies.

Great product!

Sep 10, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's great at keeping policies consistent. I like the ability to add branding, approval headers, review period alerts and previewing.

Cons: Some features aren't the most intuitive (e.g. when "draft" vs. "copy" is applied as watermarks), and I've made recommendations to change. Their customer support is very nice but it's been a little difficult to get my points across to them.

Overall: Overall experience is very good. It certainly beats a standard document repository system; I'm happy with the system so far.

My review

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use....Very user friendly.

Cons: Nothing I can think of at this moment.

Overall: Very good. Customer service, when needed, has been very helpful

Great but, could use some upgrades to reporting features

Sep 13, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of searching for results. I love the search bar features.

Cons: Collaborating features could be improved. Not all staff realize that if they are on the approval workflow that they can make edits to the policy to suggest their changes rather than leaving the changes in the comments section. If the edit/approve/print buttons were bigger and still visible as you scroll through the policy this might make this option more apparent.

PolicyStat is Positively

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like its aid in the policy review process - helps with the annual review of policies.

Like the policy edit/approval process.

Cons: Policy creation process, making adjustments to policies that have been uploaded - may just be that we are still relatively new to the process.

Overall: Definitely helps keep department policies update to date - like that it provides reminders/prompts. Helps keep the approval workflow process going...

Policy Manager Software Review

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and ease of finding policies

Cons: some employees find new policy development to be difficult due to lack of editing tools

Overall: great

POLICY REVIEW

Sep 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, and the lay out is great. Explains every step as you go.

Cons: Sometimes confusing as to where to put information

Vendor Response

by PolicyStat on September 19, 2018

Anne, thank you for taking the time to write a review. We love to hear feedback from our customers.

Policy Softwqare review

Sep 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to edit the policies and then send them back to be approved again if necessary or you can over rider that aspect and send it through.

Cons: I wish it this soft where had a link to references for different policies.

Overall: The over all experience is pretty good. We have one individual that managers the project and that person is able to send the policies and reminders to each of the owners and it then send it to the next individual in line to review and approve.