# BombBomb Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BombBomb Software - reviews, pricing plans, popular comparisons to other Video Making products and more. Source: https://www.capterra.com/p/117295/BombBomb --- # BombBomb Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BombBomb ## What is BombBomb? BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. ## What is BombBomb used for? [Video Marketing](https://www.capterra.com/video-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 131 user reviews Reviews sentiment Positive 89% Neutral 4% Negative 7% Starting price $36 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BombBomb?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bombbomb.com/&name=BombBomb) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BombBomb 4.4 (131) VS. [4.7 (24,090)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $36 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (131) Ease Of Use 4.6 (4,059) Value For Money 4.1 (109) Value For Money 4.5 (2,861) Customer Service 4.3 (107) Customer Service 4.4 (2,793) ## BombBomb alternatives Highest Rated [4.8 (470)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (1,777)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117295/BombBomb/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Branding 4.0 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Fields 3.1 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable CTAs 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Third-Party Integrations 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Social Sharing 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Allows businesses to share their videos on social media. Contact Management 3.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information BombBomb 49 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Record audio or import/upload audio files Branding videos with company logo Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Create and send email blasts/campaigns Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Store and manage images Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Supports various file formats Organize and manage the accomplishments and development of employees or performance of applications or systems Adjust communications based on previous interactions or personal preferences Preview materials before finalizing projects Arrange tasks based on the level of priority or urgency Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Process of training new hires by providing them with sales tools and knowledge needed to complete the job Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Digitally share screen view with others Allows businesses to share their videos on social media. Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Allows the upload and storage of videos within the system Transcoding an analog video to a digital file for storage Create original videos from scratch Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Store and manage online video content Allows users to view videos without downloading media files Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.2 (130) 4.2 Based on 130 reviews ## Pricing Value for money 4.1 (109) Free Trial [View pricing plan details](https://www.capterra.com/p/117295/BombBomb/pricing/) Core $36.00 Per User,Per Month It includes: - Unlimited Video Messages - Browser extensions (Chrome & Edge) - Email integrations (Gmail & Outlook) - Quick video editing - Custom branding - Secure video hosting (SOC 2 Type II) - Viewer engagement analytics - AI agent chat & email support Core + Copilot $56.00 Per User,Per Month It includes: - Automated video workflows - Team assignments - Patented fallback video logic - Admin video review & approval flows - Send videos from your CRM (Outreach, Total Expert) - Team analytics dashboard - Premium onboarding - Live-agent chat support Value for money 4.1 (109) 4.1 Based on 109 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (107) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (107) 4.3 Based on 107 reviews ## User reviews Overall rating 4.4 Based on 131 reviews Filter by rating 5(79) 4(38) 3(5) 2(2) 1(7) Mentioned topic Sorted by most recent JH Josh H. Owner Construction ### "Thieves. No refunds. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 31, 2024 Paid for the year subscription. After a few months we decided it wasn’t a fit for us. They wouldn’t refund anything back to us. Stopped using it for 6 months. Then at the 1 year mark they auto renewed on my credit card. I immediately called them and said I didn’t want it. I told them to check the records, I haven’t heard this product in 6 months. They said “too bad” and wouldn’t refund the transaction. A struggling product has to steal to be successful. Terrible customer service. Pros Nothing. Low resolution videos sent. Made us look pretty cheap to clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mohammad E. Salesperson Real Estate ### "BombBomb is a must have for any salesperson!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2024 BombBomb has been a crucial part of my client outreach business. I love being able to monitor the statistics on how many times my emails are opened and videos are watched! Pros How quick and easy it is to attach a video to an email Cons I don’t know if it’s just my browser but it always opens a new window when I log in. It wasn’t always like that Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Hi Mohammad...thank you so much for taking time to review BombBomb! Your comment has been passed on to the product team. MO Melissa O. Loan Officer Real Estate ### "I'd be careful" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2024 not good.. wouldn't use them again. Pros The ability to send videos in emails. Cons I bought the subscription but realized my camera was broken on my computer, I canceled my subscription within minutes and they still want to charge me a whole month. They said too bad, go buy another camera. So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my broken camera. I would have come back to them once I had my camera fixed...I won't be now and I will advise my fellow co workers not to use them. Hope you're happy with your $42 you lost a life long customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR K R. Customer Service Rep. Hospitality ### "Great marketing for the company" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 28, 2024 Pros The ease of access with reply for customers, several employees sending from same account, and returning back to 1 email address for easier access for everyone. Cons Not an easy application to create a brand new template. Not easy to find previous email search without scrolling. It takes a too long to load in between pages. Lots of copy and paste is used for ease of accessibility due to the platform not being easy to toggle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Marcy H. Operations Manager Real Estate ### "Difficult to Use and Expensive" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 March 25, 2024 Pros Not much really. The video componant was easy to use. Cons Too expensive for what we need it for. Difficult to keep lists updated. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing BombBomb at the time it seemed better for video content. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Stacy M. Office Admin Real Estate ### "Love BombBom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros We love bombbomb for video recruiting emails and for event invites. Cons Bombbomb is pretty easy to use with being able to choose different lists to send to but I feel like some of the emails tend to get marked as spam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Estelle E. Responsable de vente Apparel & Fashion ### "Plateforme d’e-mail marketing vidéo " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 16, 2023 Pros C’est un bon logiciel que j’apprécie beaucoup. Son niveau d’automatisation et sa fonctionnalité sont authentiques. La fonction vidéo est exceptionnelle. Cons Avec mes expériences, je ne peux pas dire que la plateforme est totalement parfaite. La consommation des données est élevée. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samson Z. Gestionnaire Commercial Real Estate ### "Logiciel d'email marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 12, 2023 Pros C'est une bonne solution pour les entreprises très puissant et efficace permettant d'enregistrer les emails de marketing vidéo. J'adore et je le recommande Cons C'est un logiciel très coûteux et pas facile à utiliser. Dommage c'est pas disponible dans tout les pays . Je le recommande également Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lucien T. Commerce Marketing and Advertising ### "Mon avis" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 7, 2023 Pros BombBomb donne des e-mails, c'est plus fantaisiste. Cons BombBomb n'est pas facile et rapide à utiliser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacob P. CRM Director Financial Services ### "Worth the 2nd Bomb!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 In digital and email marketing, the ability to create a personal connection has become so important. Giving the sales team the ability to create personalized marketing at their fingertips has seen engagement skyrocket for the users who have adopted it. Pros For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so simple. You log into the CRM. Click the integration button. The Sales member logs in to BB to link their account and they can instantly add their BB videos to our email templates. Cons I dont think Closed Captioning should be an add-on. all videos should offer that. Alternatives considered [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reasons for choosing BombBomb BombBomb had better integration with more technologies and platforms that we wanted to add to our tech-stack. It was easy to use and easy to teach our sales team how to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/117295/BombBomb/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)