--- title: "BombBomb Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BombBomb Software - reviews, pricing plans, popular comparisons to other Video Editing products and more." source_url: "https://www.capterra.com/p/117295/BombBomb/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # BombBomb Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BombBomb ## What is BombBomb? BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. ## What is BombBomb used for? [Video Marketing](https://www.capterra.com/video-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 131 user reviews Reviews sentiment Positive 89% Neutral 4% Negative 7% Starting price $36 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BombBomb?[Manage this product listing](https://www.g2.com/products/bombbomb/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BombBomb 4.4 (131) VS. [4.8 (557)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $36 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (131) Ease Of Use 4.9 (4,064) Value For Money 4.1 (109) Value For Money 4.8 (2,865) Customer Service 4.3 (107) Customer Service 4.7 (2,798) ## BombBomb alternatives [4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (3,044)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,064)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [View all alternatives](https://www.capterra.com/p/117295/BombBomb/alternatives/) ## FAQs about BombBomb Overview ### What problems does BombBomb solve? BombBomb solves the challenge of impersonal, text-heavy outreach by letting users record, embed, and send video messages through email, text, and CRM workflows. Open, click, and viewing data helps sales teams, real estate agents, recruiters, account managers, and client-service teams prioritize follow-up, explain documents visually, and maintain relationships remotely. Answer based on 102 reviews Overview ### Which roles and teams benefit most from BombBomb? BombBomb is most used by real estate professionals, including realtors, brokers, transaction coordinators, and property managers, who send personalized video messages to nurture leads, explain transactions, and maintain client relationships. Sales and marketing leaders use it for prospect outreach, follow-ups, campaign communication, and sharing content that adds a personal touch. Answer based on 130 reviews Overview ### What company size and industries is BombBomb built for? BombBomb serves small businesses, which account for 80% of reviewers, particularly in real estate at 43%. It supports professionals and teams that rely on personalized communication to maintain prospect and customer relationships, with additional adoption in marketing and advertising (12%) and financial services (9%). Enterprise and midsize users represent 12% and 7%. Answer based on 131 reviews Features and Usability ### What are the key features of BombBomb? BombBomb includes video email, video recording, screen recording, and mobile video capture as core communication features. It also provides email campaigns, contact management, templates, drip campaigns, and CRM integrations. Differentiating capabilities include real-time notifications and interaction tracking for email opens, clicks, video views, and repeat watches. Answer based on 68 reviews Pricing ### How much does it cost and what fees or limitations are included? BombBomb starts at $36 per user/month for the Core plan, while Core + Copilot costs 56 per user/month and adds automated workflows, mass sending, and Salesforce integration. A free trial is available. Reviewers often call pricing steep versus free alternatives, though some find the tracking and ease of use worth the cost. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does BombBomb integrate with? BombBomb integrates with 10 third-party tools, including Gmail, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Zapier, Zendesk Suite, LinkedIn for Business, and Outreach. Reviewer feedback most frequently confirms Gmail integration, while the catalog also covers CRM, sales engagement, customer support, and business social platforms. Answer based on 24 reviews Getting Started and Support ### What training and onboarding options does BombBomb offer? BombBomb provides webinars, documentation, and videos to help teams get started. Webinars support live or scheduled instruction, documentation gives written reference material for setup and product use, and videos offer visual guidance that users can follow at their own pace. Answer based on 9 reviews Getting Started and Support ### What customer support options does BombBomb offer, and how do users rate the experience? BombBomb offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representative, and chat support. Users often describe support as helpful and effective, with staff willing to offer advice and resolve issues quickly after contact. Others report delayed updates, difficulty getting answers, and unresolved technical, onboarding, or billing concerns. Answer based on 13 reviews Email ### How well does BombBomb work for video email marketing? BombBomb makes video email marketing personal with GIF previews, email tracking, templates, and browser or mobile sending options. Sales and real estate teams value open and video-view alerts for timely follow-up. However, some users find Gmail syncing, extension reliability, template editing, and email customization less consistent than expected. Answer based on 56 reviews ## Features AI summary Based on 9,367 Video Editing reviews Capterra data shows that buyers of video making software rank the following features as their top priorities: - **Video Creation** (**44%** of reviewers rated this feature as critical) - **Text to Video** (**37%**) - **Voice-Over/Audio** (**35%**) BombBomb supports **Video Creation**, giving teams a direct way to produce video content for outreach, marketing, and communication. However, it does not include **Text to Video** or **Voice-Over/Audio**. Instead, it offers other features that reviewers also value, such as **Video Editing** (**34%**) and **Customizable Branding** (**31%**). These features help businesses refine recorded content and keep videos aligned with brand identity, allowing teams to create more polished and consistent customer-facing messages. Video Creation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create original videos from scratch Video Editing 3.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Customizable Branding 4.0 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Fields 3.1 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable CTAs 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Third-Party Integrations 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes BombBomb 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audio Capture: Record audio or import/upload audio files - Brand Overlay: Branding videos with company logo - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Email Marketing: Create and send email blasts/campaigns - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multimedia Support: Supports various file formats - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Personalization: Adjust communications based on previous interactions or personal preferences - Preview Functionality: Preview materials before finalizing projects - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Social Sharing: Allows businesses to share their videos on social media. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Archiving: Allows the upload and storage of videos within the system - Video Capture: Transcoding an analog video to a digital file for storage - Video Creation: Create original videos from scratch - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.2 (130) 4.2 Based on 130 reviews ## Pricing Value for money 4.1 (109) Free Trial [View pricing plan details](https://www.capterra.com/p/117295/BombBomb/pricing/) Core $36.00 Per User,Per Month It includes: - AI agent chat & email support - Browser extensions (Chrome & Edge) - Email integrations (Gmail & Outlook) - Quick video editing - Custom branding - Secure video hosting (SOC 2 Type II) - Viewer engagement analytics - Unlimited Video Messages Core + Copilot $56.00 Per User,Per Month It includes: - Live-agent chat support - Premium onboarding - Team analytics dashboard - Send videos from your CRM (Outreach, Total Expert) - Admin video review & approval flows - Patented fallback video logic - Team assignments - Automated video workflows Enterprise Contact vendor for pricing It includes: - SSO (SCIM / Okta) - SOC 2 Type II security & compliance - Role-based access controls - Custom-branded player pages - Enterprise-level analytics & reporting - Admin enablement & governance tools - Enterprise onboarding - Dedicated onboarding & success manager Value for money 4.1 (109) 4.1 Based on 109 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (107) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (107) 4.3 Based on 107 reviews ## User reviews Overall rating 4.4 Based on 131 reviews Filter by rating 5(79) 4(38) 3(5) 2(2) 1(7) Mentioned topic Sorted by most recent JH Josh H. Owner Construction ### "Thieves. No refunds. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 31, 2024 Paid for the year subscription. After a few months we decided it wasn’t a fit for us. They wouldn’t refund anything back to us. Stopped using it for 6 months. Then at the 1 year mark they auto renewed on my credit card. I immediately called them and said I didn’t want it. I told them to check the records, I haven’t heard this product in 6 months. They said “too bad” and wouldn’t refund the transaction. A struggling product has to steal to be successful. Terrible customer service. Pros Nothing. Low resolution videos sent. Made us look pretty cheap to clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mohammad E. Salesperson Real Estate ### "BombBomb is a must have for any salesperson!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2024 BombBomb has been a crucial part of my client outreach business. I love being able to monitor the statistics on how many times my emails are opened and videos are watched! Pros How quick and easy it is to attach a video to an email Cons I don’t know if it’s just my browser but it always opens a new window when I log in. It wasn’t always like that Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Hi Mohammad...thank you so much for taking time to review BombBomb! Your comment has been passed on to the product team. MO Melissa O. Loan Officer Real Estate ### "I'd be careful" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2024 not good.. wouldn't use them again. Pros The ability to send videos in emails. Cons I bought the subscription but realized my camera was broken on my computer, I canceled my subscription within minutes and they still want to charge me a whole month. They said too bad, go buy another camera. So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my broken camera. I would have come back to them once I had my camera fixed...I won't be now and I will advise my fellow co workers not to use them. Hope you're happy with your $42 you lost a life long customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR K R. Customer Service Rep. Hospitality ### "Great marketing for the company" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 28, 2024 Pros The ease of access with reply for customers, several employees sending from same account, and returning back to 1 email address for easier access for everyone. Cons Not an easy application to create a brand new template. Not easy to find previous email search without scrolling. It takes a too long to load in between pages. Lots of copy and paste is used for ease of accessibility due to the platform not being easy to toggle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Marcy H. Operations Manager Real Estate ### "Difficult to Use and Expensive" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 March 25, 2024 Pros Not much really. The video componant was easy to use. Cons Too expensive for what we need it for. Difficult to keep lists updated. Reasons for choosing BombBomb at the time it seemed better for video content. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Stacy M. Office Admin Real Estate ### "Love BombBom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros We love bombbomb for video recruiting emails and for event invites. Cons Bombbomb is pretty easy to use with being able to choose different lists to send to but I feel like some of the emails tend to get marked as spam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Estelle E. Responsable de vente Apparel & Fashion ### "Plateforme d’e-mail marketing vidéo " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 16, 2023 Pros C’est un bon logiciel que j’apprécie beaucoup. Son niveau d’automatisation et sa fonctionnalité sont authentiques. La fonction vidéo est exceptionnelle. Cons Avec mes expériences, je ne peux pas dire que la plateforme est totalement parfaite. La consommation des données est élevée. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samson Z. Gestionnaire Commercial Real Estate ### "Logiciel d'email marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 12, 2023 Pros C'est une bonne solution pour les entreprises très puissant et efficace permettant d'enregistrer les emails de marketing vidéo. J'adore et je le recommande Cons C'est un logiciel très coûteux et pas facile à utiliser. Dommage c'est pas disponible dans tout les pays . Je le recommande également Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lucien T. Commerce Marketing and Advertising ### "Mon avis" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 7, 2023 Pros BombBomb donne des e-mails, c'est plus fantaisiste. Cons BombBomb n'est pas facile et rapide à utiliser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacob P. CRM Director Financial Services ### "Worth the 2nd Bomb!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 In digital and email marketing, the ability to create a personal connection has become so important. Giving the sales team the ability to create personalized marketing at their fingertips has seen engagement skyrocket for the users who have adopted it. Pros For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so simple. You log into the CRM. Click the integration button. The Sales member logs in to BB to link their account and they can instantly add their BB videos to our email templates. Cons I dont think Closed Captioning should be an add-on. all videos should offer that. Alternatives considered [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reasons for choosing BombBomb BombBomb had better integration with more technologies and platforms that we wanted to add to our tech-stack. It was easy to use and easy to teach our sales team how to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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