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What is BombBomb?
When you communicate through text alone, it's hard to build an engaging experience with your customers. BombBomb helps you create and track personalized, engaging video messages. BombBomb is the leader in video messaging for customer engagement because we know video and guide you through the process to truly help you build a better customer experience.
Best For
Business professional who rely on relationships and believe in creating an amazing customer experience. Especially great for roles in SALES, CUSTOMER SUCCESS, SUPPORT, and communicating INTERNALLY.
BombBomb Pricing Overview
BombBomb pricing starts at $29.00 per feature, per month. They do not have a free version. BombBomb offers a free trial.See additional pricing details below.
BombBomb Video and Images
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- Phone Support
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- BombBomb
- Located in United States
- Founded in 2006
- http://www.bombbomb.com
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Here are some products we think might be a good fit based on what people like you viewed. Learn more about pricing
Tabset anchorBe an Informed Buyer: Understanding the True Cost of Business Software Customer Engagement Software Pricing Guide
BombBomb Pricing
Starting From:
$29.00 /monthA product’s price can vary greatly based on features needed, support or training required, and customization requests.When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Pricing Model: Per Feature
- Yes, has free trial
- No free version
Pricing Details (Provided by Vendor):
BombBomb Essentials: $29/month billed monthly or $299/year.
BombBomb Plus: $49/month billed monthly or $499/year.
Teams: Request a demo for custom pricing solutions
Prompt: $2,000/year (Comes with 6-weeks of 1-on-1 coaching, campaigns built for you, and sent on your behalf to stay top of mind with your sphere of influence)
*Prompt is for Real Estate and Mortgage Only*
Pricing Resources:
Tabset anchorActivity/News Feed Auto-Responders Batch Communications CAN SPAM Compliance Chat/Messaging Communication Management Contact Management Content Management Drip Campaigns Dynamic Content Email Distribution Event Triggered Actions Feedback Management File Sharing Image Library
BombBomb Features
Features are displayed in alphabetical order.
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Best For: Communications tools and analytics for Microsoft Outlook & Exchange
Best For: Solution for UK, US and Canadian organisations with 25-5000 employees within Software, Professional Services, Construction, Maintenance Services, Distribution, Manufacturing, Logistics and Transport.
Best For: We are a mobile, internal communication solution that helps businesses engage and reach their primarily deskless workforce, specializing in automotive, manufacturing, healthcare, and logistics.
Best For: A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.Best For: Communications tools and analytics for Microsoft Outlook & ExchangeBest For: Solution for UK, US and Canadian organisations with 25-5000 employees within Software, Professional Services, Construction, Maintenance Services, Distribution, Manufacturing, Logistics and Transport.Best For: We are a mobile, internal communication solution that helps businesses engage and reach their primarily deskless workforce, specializing in automotive, manufacturing, healthcare, and logistics.Best For: A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.
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BombBomb Reviews
Showing 5 of 99 reviews
Overall
4.5
Ease of Use
4.1
Customer Service
4.4
- "I like the concept of the platform, and compared to competitors, it lets me just text video messages without having to email which is nice."
- "BombBomb is amazing, and it makes doing candidate outreach so fun and personal."
- "Great marketing system centered around video that works well."
- "BombBomb is a good online video-making software. The feasibility of making the videos is easy and downloading them is a breeze."
- "The drawback to BombBomb is that it's video, and people worry about what they look like on camera."
- "Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up."
- "Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into."
- "The editing features are limited and some of the video guides are old so some things aren't the same when viewing the current version."
Pros
- "I like the concept of the platform, and compared to competitors, it lets me just text video messages without having to email which is nice."
- "BombBomb is amazing, and it makes doing candidate outreach so fun and personal."
- "Great marketing system centered around video that works well."
- "BombBomb is a good online video-making software. The feasibility of making the videos is easy and downloading them is a breeze."
Cons
- "The drawback to BombBomb is that it's video, and people worry about what they look like on camera."
- "Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up."
- "Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into."
- "The editing features are limited and some of the video guides are old so some things aren't the same when viewing the current version."
Anastasia L.
Verified LinkedIn User
Owner/Founder
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
December 11, 2018
“It's the Bomb!!!”
Overall: I LOVE the concept! I love the ease and the fact that they keep improving it. I'm not using BombBomb like I could be, there's SO much more to it then just the one-off video emails I currently do. I plan to switch over from my current email marketing platform to BombBomb as well and take advantage of their CRM-like capabilities as well.
The customer service is superb!!!! And the email tracker is something I use all day while working.
Pros: It's SO easy to use and thus far still rather unique so my video emails really help me to stand out!
Cons: Honestly can't think of a thing as I've been so happy with it.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
December 11, 2018
Cody B.
Marketing Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
November 5, 2020
“Powerful under the hood”
Overall: The team at BombBomb is incredible. Really wonderful people there. Especially in sales and customer service. They all deserve a cold beer. I'd like the tool to have more functionality in email design, drag and drop, photo cropping, etc. I'd also like the app to include mass email tracking. But overall it's an effective tool for building relationships.
Pros: The most beneficial tool in BombBomb for us is automations. Love the tracking features (opens, clicks, video views, click mapping). The gmail integration is super handy.
Cons: Overall the UI could be a lot easier to navigate and use. The mobile app is geared around sending individual video emails. I would love if the app had tracking info for mass sends.
Alternatives Considered: Mailchimp
Reasons for Choosing BombBomb: I had knowledge of the tool from previous experience.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
November 5, 2020
Sharla J.
Corporate Sales Manager
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
Reviewer Source
Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.
Source: Capterra
May 25, 2021
“Easy Communication”
Overall: Easier to communicate complex ideas through video messaging instead of written email.
Pros: Seamlessly integrates with phone and email for use in multiple applications.
Cons: Sometimes glitches out when in poor cellular reception areas.
Reviewer Source
Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.
Source: Capterra
May 25, 2021
Rachel B.
Independent Senior Sales Director
Cosmetics, 1-10 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 14, 2020
“Nice Marketing Emails, lots of Limitations”
Overall: Frustrating.
Pros: It gave me HTML emails, fancier than just sending plain text emails thru my email account.
Cons: The edibility and customization or templates was so challenging and limited. Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up. Unlike other companies that have SIMPLE, drag/drop editable designs, I felt unless I knew html coding, I had little control of edit-ability once an email template was created.
Switched From: VipeCloud
Reasons for Switching to BombBomb: My new virtual assistant uses VipeCloud - and I'm SO HAPPY with the switch.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 14, 2020
Joe A.
Owner
Professional Training & Coaching, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
April 19, 2021
“Differentiate yourself and get ahead of the competition”
Overall: 8/10; have already recommended to former enterprises companies and their Biz Dev teams. I keep saying that you must be doing some level of video prospecting or you have zero change of differentiation --no matter your market.
Pros: Easy to use, not feature heavy to the point of confusion, CTA button is really smart, gives me relevant insights into what my audience is doing
Cons: can be glitchy, needs to be reloaded often to maintain real-time insights, certain browsers don't function well, can't see exactly which user likes/loves your emails
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
April 19, 2021