Who Uses This Software?

We help real estate agents and brokers, mortgage professionals, sales professionals, and business professionals get face to face at scale through simple video in their communication


Average Ratings

42 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • BombBomb
  • www.bombbomb.com
  • Founded 2006
  • United States

About BombBomb

Video Email Marketing


BombBomb Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor
  • Analytics
  • Brand Overlay
  • Bulk Uploading
  • Closed Captions
  • Mobile Screen Support
  • Privacy Options
  • Social Sharing
  • Video Looping
  • Video Streaming

BombBomb Reviews Recently Reviewed!


outstanding results from our new business development efforts !

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before !

Cons: the process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage.

Overall: our sales teams have benefited from a streamlined delivery for our new business development process, it compliments our outbound prospecting efforts & efficiently plugs into our salesforce platform and our email distribution efforts - thanks bombbomb !

Capterra-loader

I have had nothing but business growth, creativity and an increase in leads with BB

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.

Cons: There are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...

Overall: all the benefits ! ;)

Incredible platform for Real Estate Agents - Should Be Used By All!

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.

Cons: Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.

Overall: Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!

Great product and support

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Data Feeds DATA helps understand who our clients are which to call email turn to hot leads
question box too long happy to do a bomb-bomb email to explain

Cons: Cons None we use Camtasia to edit files A workshop to trade ideas
I work would nice to have Access to add team member ar lower cost but limit to email send

Overall: better data to understand our client base

Capterra-loader

Bomb Bomb is a game changer!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.

Cons: There isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!

Overall: Response rate from my prospects and customers is much higher using Bomb Bomb

Capterra-loader

BombBomb is an important and great communication channel I use to build deeper connections

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly and the app makes it really easy to find specific video I had sent if i need to resend.

Cons: A feature that would be really helpful is to text bb messages but also be able to blind copy everyone.

Overall: The benefits I receive from using Bombbomb is creating meaningful connections virtually.

BombBomb is changing the way we build relationships with our customers!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.

Cons: At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.

Overall: The ability to make personalized contact with customers and add a warm touch to my communications with customers.

Capterra-loader

Excellent tool to create and send video messages

Jul 03, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone.
Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

Cons: Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed.
From what we interacted with it, it could have a bit more email templates for you to choose from.

The Best

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use.
The personalization of the email.
It makes communication with the customer very personal

Cons: Nothing. It's awesome !
*Would like to add effects to the email if possible like Chromacam

Capterra-loader

Phenomenal Product!!!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bomb Bomb has helped me enhance my retention rate with my current agents, as well we grown to the seventh fastest Remax in the State of Florida and I tribute a fair amount of that to move the bomb bomb experience.

Cons: Sometimes integration is challenging with social media. However recently they have made it slightly easier to work through.

Capterra-loader

Phenomenal product and easy to use. So many capabilities I am yet to experience and that is excitin

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email

Cons: Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me

Capterra-loader

I have used this for over a year - wow!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My emails get opened and I get responses. People actually tell me how much they appreciate getting emails this way.

Cons: That so far it won't integrate with Infusion Soft. I would love it to connect with my Infusion Soft database.

Overall: Very good response rate.

My patients love it

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy fun to use .All levels of computer savy can use the program. Patients love it and they respond by telling their friends. Millenials think we are on top of it haha. I like how we can store the previous videos. My hygienists use it to to give rah rah speaches and tutorials.

Cons: Not too much. Sometimes the emails are not linked to my contacts.

Overall: building patient relationships It lets them know we care.It also makes us look "techy"

I LOVE BombBomb. I use it daily to thank my customers who visit my subdivision.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use. I've made it part of my process so I ALWAYS say "Thanks!" in person! I have also used it to reconnect with leads that have gone "cold".

Cons: I don't dislike anything about BombBomb. I've been using it for 6 months and it works like a charm.

Overall: I get the ability to personally thank my clients. A video is much more personal than just an email. It also helps them to remember me!

Used to sent potential renters virtual tours.

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.

Cons: It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.

Overall: Great to link and send a video

Capterra-loader

BombBomb has paid for itself many times over. It is one of the best marketing pieces I have.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bombbomb is very easy to use. It has a dramatic impact on my prospects. It is very effective and very inexpensive to implement. I highly recommend this program. Video is becoming more and more important.

Cons: My computer RAM can't keep up with some of the features. Mobile app has fewer features than the desktop.

Overall: $$$

Bombbomb has been a terrific tool in my business. People are always amazed when I send a video!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the entire platform. It's easy to use, has tons of very cool features everything is easy to find. The tech support team is wonderful too!

Cons: Sometimes the Bombbomb extension for Google Chrome gets a little squirrely and it takes up a lot of room on my gmail home page.

Overall: It differentiates me from everyone else and it's a good way to enhance relationship building.

Capterra-loader

I do training for the loan originators and we are seeing great success with bomb bomb

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ease of use, the screen share and the videos in outlook that have been added are great.
this has increase our people usage

Cons: I find no faults with the software all is great and there are no least at this time. I wish that we could talk to a support person rather than having to email, but they are always quick to respond.

Overall: ease of communications

We LOVE BombBomb!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so quick and easy to send videos to our clients from the GMail application and it's much appreciated by our clients.

Cons: Nothing major... sometimes the uploading of the video can be a bit slow, but that can be due to the network connection too.

Overall: Happy clients and a quicker way to reply to e-mail!

This system is great! Recipients love the videos, and mass e-mailings are more likely to interact.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The web based platform is easy to use, allows for a number of different video uploads, and has good functionality that allows senders to create professional high-quality e-mails.

Cons: There are a few occasional challenges with formatting. A few occasions we experienced formatting changes to an email that wouldn't update.

Bomb Bomb gives you a way to create interactive emails.

Jun 14, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that it allows you to create a progressive-looking email -- even though you cannot really send videos through email, it gives the appearance and some interactivity to your email.

Cons: The quality and cost could be a little better. And you cannot really yet send video through email to many email clients, so it can be limited.

Outstanding product and service

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the personal touch this product provides. The online portal is easy to use and very intuitive. The tracking alone is worth the price

Cons: Customer service is not perfect and sometimes difficult to get answers. However once you reach someone they are quick to fix any issues

Bombbomb has helped us build a community that helps needy children and families.

Apr 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works and has helped us raise funds in order to serve 1,664 needy children in our community in just 15 months!

Cons: Sometimes our large group videos are not received. It seems they go right into the trash bin for emails. We need to improve the stats on our end of how many people actually open up the video.

Overall: Easy to use and helpful to our cause. Customer support is simply the best. Affective in helping us reach our goals and also to raise necessary funds to do what we do- help needy children in our city.

Love This Service, New Dashboard is great, Phone function works great as well

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use and excellent functionality the computer dashboard new one is really great video quality is good and tracking function is really fantastic

Cons: Dashboard on the phone application is not as great as dash for computer desktop I would like to see a bit more on the phone

Overall: Personal Connectivity With Clients
Specific Communication with Clients at all levels
Unique communication method clients love it

Works so good and is so easy to use there is no reason not to have this in your business.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simplicity. Clean look. Easy to track. It allows me to get updates and see everything I need to see.

Cons: The video openes in a different window. But for the most part I don't see any real cons it is a great product

First video email experience was good

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can brand the video wrapper for a really nice look. Onboarding was quick and easy. The free trial made the decision low risk.

Cons: Chrome extension was a little buggy a few times but I was able to get it fixed quickly. I had trouble confirming that emails would make it into inbox all the time.

Overall: Good energy by the BDR's using it...they really got into it after a while.

Good experiences thus far, but have not seen engagement levels spike like I was led to believe

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: In the past it was a lot of work to create video messaging content to reach out to customers and engage leads. I have not run into a software or platform like bombbomb that makes it so easy to do.

Cons: Although it may be as easy as writing an email (in theory) in that you only need to pick someone and then record your message, I have found that it sometimes makes me less productive in that I record a message, but don't like how I look, or see that I have hair out of place. This makes me not want to send the message and I will oftentimes end up sending an email instead. If they had an automatic blemish and hair editor option that would be cool .

Difficult to use and sort leads and very limiting.

May 11, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It's cool and seamless in function but contact management is awful. Sorting is nearly non-existent.

Cons: videos don't play in gmail and freeze a lot. I can use giphy, create a gif and link it to a youtube via inside gmail for fee and it has the same function with almost no extra time to do it.

Really great platform to use..easy peasy...makes me look good!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use...looks very professional when sending out to new prospects and clients. Keeping in touch, making introductions to new prospects.

Cons: I don't know how to add documents to what I'm sending.

It is a great idea and easy to use. Simplifies work.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am able to send videos without having to worry about the video being too long because I know it will work.

Cons: I haven't been able to master its use on my cell phone when writing a message. The window to write a message is always short and I cant seem to find a way to expand it .

Has helped improve email by sending video.

Jul 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Provides an easy way to send video in email and have fillable contact forms on landing page web sites.

Cons: Seems difficult to understand all the features and getting around the web site. There are some easy ways to send, but using some of the better parts of the software isn't so clear.

Overall: Easy way to send video email.

Capterra-loader

Great software for sending video messages.

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bomb Bomb is a amazing software to send video emails. Has its own app which makes is simple and easy to use. Also ties into CCB which is amazing.

Cons: The backend can be a slight bit complicated but after a couple times it makes since. other than that it is a great product.

I've used BombBomb for a couple of years now. Love it!!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use, and their access to set up drip campaigns using my videos is especially nice. Their training is top-notch and straight forward. It's only of the best products I've ever used.

Cons: The only con I have is making the time to use it, that's on me, not them! The interface with YouTube could be better as last I checked, I couldn't get stats if I uploaded a YouTube video then used that as a basis for my BombBomb email.

Great item to connect with customers

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple works on any phone

Cons: Not easy to text or import contacts

Overall: This has a great connection with you and customers. Very personal. It is quick to use and makes you look great! Not a big learning curve just open and use.

Recommendations to other buyers: Make it easier to easy to text or import contacts

Capterra-loader

I use BombBomb for simple "thank you" emails to show appreciation. Clients love this!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. I appreciated the on-boarding when I first signed up to use BombBomb. They walked me through exactly how to set up templates and we did my first video.

Cons: I wish it could auto-populate email addresses from my contacts in Outlook. I have made many errors in misspelling an email, only to have to send it again.

Overall: Great way to communicate with clients!

So far things have been good. I'm a little lost though with everything I am able to do.

Apr 20, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tracking...when people open your emails and view your videos. I also like the newsletters that go out.

Cons: Nothing I can say at the moment. I need more training! I know there are so many more things to do with my level purchased, but I guess I'm overwhelmed and probably need to spend more time with it and watch more tutorials.?

Overall: The videos and follow up tracking are my favorite, but then again...I don't really know what else I can all do! :)

We are using Bombbomb to build relationships with customers.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The phone app. The phone app makes quick responses so easy. I do not have to be by my computer or set up in an office somewhere I can simply open my phone, record, and send!

Cons: Videotaping myself. This is very difficult to get used to. I feel like I need to be perfect but that is not the purpose of Bombbomb - it is meant to be a tad more casual and build relationships.

I started receiving popup ads after I installed BombBomb.

Nov 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: Videos are easy to record, re-record and embed into emails. they make me write a minimum of 100 characters here.

Cons: User BEWARE: I started receiving popup ads after I installed BombBomb.

Overall: None. Due to receiving pop up ads I had to waste time uninstalling it

Love this to add a personal touch to your email marketing

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: An innovative way to stand out and not just become "another marketing email" . Very easy to use and implement

Cons: Cost! I love this platform, but there are free alternatives that I am using instead. Would love to see them consider a free option

Great Tool

Feb 23, 2015
4/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: I started using this tool at the end of 2014. Great tool

Easy Marketing Platform

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The program allows the creation of marketing campaigns pretty easy. I am not a marketer, however the set-up is fairly intuitive and does not need a lot of prior knowledge.

Cons: BombBomb can be overwhelming if there is not a clear cut vision of what you want to accomplish. Some of the reporting metrics are confusing and the quick help doesn't clearly explain.

Creative tool to help elevate your email marketing

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Like similar tools in this realm, the video email tool is a very creative way to cut through your prospect's inbox clutter and target them with a personalized video.

Cons: The cost. There are a lot of free versions of this functionality with competitors and Bomb Bomb carries a cost that doesn't make it as attractive.