# Page 3 | BombBomb Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is BombBomb the right Video Making solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117295/BombBomb/reviews --- BombBomb 4.4 (131) [View alternatives](https://www.capterra.com/p/117295/BombBomb/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of BombBomb ## Showing most helpful reviews Showing 51-75 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK Diane K. Realtor Real Estate Used the software for: 2+ years ### "It's great but....." November 21, 2022 5.0 Good, but too expensive for it's limited scope Pros Creating and deploying videos is exceptionally easy. I love the "skins" you can use Cons Video is really all it does. If you want to do something other than video you need to incorporate other programs. Review Source Mike H. Sales & marketing Trainer Financial Services Used the software for: 2+ years ### "I do training for the loan originators and we are seeing great success with bomb bomb" April 18, 2018 5.0 ease of communications Pros the ease of use, the screen share and the videos in outlook that have been added are great. this has increase our people usage Cons I find no faults with the software all is great and there are no least at this time. I wish that we could talk to a support person rather than having to email, but they are always quick to respond. Review Source NE Nathan E. Broker/Owner Financial Services Used the software for: Less than 6 months ### "Horrible Customer Service" February 3, 2020 1.0 Sending video to my clients and being able to track their activity and response is the sole reason I purchased this product. The tracking has not worked since October, and no one at BombBomb has a clue how to fix it, and no one there seems to care. I would become their biggest cheerleader, if someone there would just show the slightest interest in helping. Unfortunately it's only after posting these reviews that i get any kind of response...but rather than offer solutions to fix the issue, they just offer to refund my money...I think this time I'll take it and sign up for Hippo, Moovly or Mediashare (I suggest you all look into these solutions as well, before signing up with BombBomb Pros When it worked and I was getting support it was good. Cons Pray that you never need any customer service or technical support. I am going on month number three of my service not working and i have to initiate any contact to even get an update, which has been 'we're working on it' every time. HORRIBLE CUSTOMER SERVICE Update: February 3, 2020 (month 5) - After an initial response, the customer service has returned to it's abysmal start. No response, no updates, ZERO progress. Review Source SM Stacy M. Office Admin Real Estate Used the software for: 2+ years ### "Love BombBom" November 20, 2023 5.0 Pros We love bombbomb for video recruiting emails and for event invites. Cons Bombbomb is pretty easy to use with being able to choose different lists to send to but I feel like some of the emails tend to get marked as spam. Review Source CM Cliff M. sales manager Marketing and Advertising Used the software for: 1-2 years ### "outstanding results from our new business development efforts ! " April 18, 2018 5.0 our sales teams have benefited from a streamlined delivery for our new business development process, it compliments our outbound prospecting efforts & efficiently plugs into our salesforce platform and our email distribution efforts - thanks bombbomb ! Pros the impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before ! Cons the process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage. Review Source TS Timothy S. Realtor Real Estate Used the software for: 2+ years ### "BombBomb a need for todays market" September 20, 2022 5.0 It has been great, found it early on and not seen others like it Pros It is easy to use, has been incorporated to my CRM for ease of use. Great option for all my emails Cons When it was incorporated to my national CRM, some of the features I had did not port over Review Source JC Jawad C. Acting Head Digital Solution chez UBA GUINEE Internet Used the software for: Less than 6 months ### "BombBomb software review" October 20, 2022 4.0 BombBomb is a good tool for creating marketing videos Pros BombBomb is ideal for e-merchants who send marketing emails. Personally, this software helps me a lot in the creation of my marketing videos. It's very easy to use Cons Everything goes well, software works very well Review Source Ed B. Reator Real Estate Used the software for: 1-2 years ### "Must Have for Email Marketing" November 26, 2022 5.0 Pros The ability to directly integrate with Gmail and the CRM I use. Cons Easier ability to share content between team Review Source VR Verified Reviewer Creative Director Media Production Used the software for: 6-12 months ### "Useful tool" November 27, 2018 5.0 A great way to communicate with clients without having to type a long email or take what could be a long call. Pros It easy to use, and definitely a plus for communication with clients regarding design projects. I set up a station with a camera and light that connected to the computer and it was commonly used by our web ans print designers for them to present versions of projects to the clients. Cons I had some issues with the google plugin, but they have been improving that functionality Review Source VR Verified Reviewer Magician Mentalist and Corporate Entertainer Used the software for: 1-2 years ### "Outstanding product and service" April 19, 2018 5.0 Pros I love the personal touch this product provides. The online portal is easy to use and very intuitive. The tracking alone is worth the price Cons Customer service is not perfect and sometimes difficult to get answers. However once you reach someone they are quick to fix any issues Review Source Juli C. Market Leader Events Services Used the software for: 2+ years ### "BombBomb rocks!" September 25, 2018 5.0 Pros Great way to create super easy videos for marketing, etc. Even has an app you can use on your phone. Cons Takes time to set up your templates but worth the time. Review Source JC John C. Realtor Real Estate Used the software for: 2+ years ### "Really good. Does what it sayd" September 9, 2021 4.0 Very satisfied. Solid product. Pros Leader in this space and always have great features Cons Competition is at a more friendly price point Review Source RB Rachel B. Independent Senior Sales Director Cosmetics Used the software for: 6-12 months ### "Nice Marketing Emails, lots of Limitations" January 14, 2020 3.0 Frustrating. Pros It gave me HTML emails, fancier than just sending plain text emails thru my email account. Cons The edibility and customization or templates was so challenging and limited. Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up. Unlike other companies that have SIMPLE, drag/drop editable designs, I felt unless I knew html coding, I had little control of edit-ability once an email template was created. Switched from [VipeCloud](https://www.capterra.com/p/178044/VipeCloud/) My new virtual assistant uses VipeCloud - and I'm SO HAPPY with the switch. Review Source BR Becca R. Recruitment Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "BombBomb is....well, the BOMB!" March 3, 2020 4.0 BombBomb is amazing, and it makes doing candidate outreach so fun and personal. Pros In the recruitment industry, it feels like everyone is always trying to be the most innovative, or provide the most value, or give you the leg up on competition in any way possible. BombBomb does all of the above. It's probably one of the coolest softwares I've used for innovative outreach to passive candidates. You can literally record and send personalized videos to them! Everyone in the recruiting world knows that more personalized effort gets more return on investment, and sending lengthy messages doesn't always work. In the age of instant gratification, a candidate can press play on a video you made specifically for them and get all the info they need directly from you in a "face-to-face" kind of way. It's pretty astounding. Cons Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into. It starts to get frustrating if you want to move the video, change the content, or edit the formatting at all. Review Source VR Verified Reviewer Head of Sales and Customer Success Internet Used the software for: Less than 6 months ### "Your inner star" November 17, 2018 5.0 I'm in Sales, my region is international and I can't fly to all of my customers. This puts a face to a name and increases my open rate for emails as I'm developing my region. Pros I loved the ease of use, the integration to chrome, the ability to store videos, the tracking features, pretty much everything! They don't like when they say they're "bomb"! Cons The monthly cost as a single user is a little expensive. Review Source DO Duaine O. President Insurance Used the software for: 1-2 years ### "BombBomb for Insurance Agents" April 26, 2022 4.0 Pros This is great tool to use to introduce yourself to clients old and new. You can easily explain and answer your clients questions and help them make buying decisions. Cons This could use some more Call To Action buttons. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Better options and tools. Review Source AM Ashlynn M. Team Lead, Client Success Marketing and Advertising Used the software for: 1-2 years ### "Okay but Inefficient" October 22, 2019 3.0 Pros I like the concept of being able to send live videos to clients (as I am in a client facing Industry). I think the platform allows for individuals to add a personal touch to interactions and share visuals while communicating on the internet. Cons It wasn't intuitive; the chrome extension also would always sign you out, and I felt that bombbomb did not integrate well with our email server (gmail). It was easier to just log into bombbomb platform and work out of that system - which interrupted workflow. As a result, our company under utilized the product and we stopped using it all together due to lack of adoption. Review Source HS Heidi S. Online Sales and Marketing Consultant Construction Used the software for: 2+ years ### "BombBomb is changing the way we build relationships with our customers!" April 18, 2018 5.0 The ability to make personalized contact with customers and add a warm touch to my communications with customers. Pros BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend. Cons At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago. Review Source LK Leslie K. sales director Cosmetics Used the software for: 2+ years ### "BombBomb worked great" January 21, 2020 5.0 Pros This was easy to use. I loved the video function and links. Cons I liked using this softward and didn't have any problems Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) The person who creates my emails switched. Plus, I like the video capabilities and the links. Review Source BE Brian E. Lead Pastor Religious Institutions Used the software for: 2+ years ### "The Best of Video Email Marketing" August 29, 2018 5.0 We love BombBomb and use it regularly. It's great! Pros We changed to BombBomb from one of its competitors a few years back and absolutely love it. Being able to insert short videos as part of our e-mail marketing has increased our open rate, and helped us more effectively engage with those in our community. The software is easy to use, and has a number of tools to help create effective emails that help people engage. Cons Occasionally, we have an issue with font sizing being inconsistent between different paragraphs. To be fair, this may be our error rather than the software's issue. Review Source LV Lisa V. Assistant Manager Real Estate Used the software for: 6-12 months ### "Used to sent potential renters virtual tours. " June 20, 2018 4.0 Great to link and send a video Pros We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view. Cons It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use. Review Source Estelle E. Responsable de vente Apparel & Fashion Used the software for: I used a free trial ### "Plateforme d’e-mail marketing vidéo " October 16, 2023 5.0 Pros C’est un bon logiciel que j’apprécie beaucoup. Son niveau d’automatisation et sa fonctionnalité sont authentiques. La fonction vidéo est exceptionnelle. Cons Avec mes expériences, je ne peux pas dire que la plateforme est totalement parfaite. La consommation des données est élevée. Review Source DI Dean I. CTO Used the software for: 2+ years ### "The Best" April 18, 2018 5.0 Pros The ease of use. The personalization of the email. It makes communication with the customer very personal Cons Nothing. It's awesome ! \*Would like to add effects to the email if possible like Chromacam Review Source TC Tim C. CEO Marketing and Advertising Used the software for: 2+ years ### "Bombbomb has been a terrific tool in my business. People are always amazed when I send a video!" April 18, 2018 5.0 It differentiates me from everyone else and it's a good way to enhance relationship building. Pros I like the entire platform. It's easy to use, has tons of very cool features everything is easy to find. The tech support team is wonderful too! Cons Sometimes the Bombbomb extension for Google Chrome gets a little squirrely and it takes up a lot of room on my gmail home page. Review Source JA Jeffrey A. Sales Manager of Business Development Marketing and Advertising Used the software for: 6-12 months ### "Great way to connect to clients and prospects " June 27, 2019 4.0 Pros I love being able to send personalized videos within my Gmail account. Having a 3 second GIF playing of the video makes them very clickable. Cons There have been various tracking issues that we have been dealing with. Even though we are still dealing with some issues, customer support has always been great. Review Source Similar Products Featured